UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

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Notice of Capital One Financial Corporation’s

20202022 Annual Stockholder Meeting

Important Notice Regarding the Availability of Proxy Materials for

The Stockholder Meeting To Be Held On April 30, 2020May 5, 2022

The Proxy Statement and Annual Report to Stockholders are available atwww.proxyvote.com

The 20202022 Annual Stockholder Meeting of Capital One Financial Corporation (“Capital One” or “Company”) will be helda virtual meeting conducted exclusively via live webcast at Capital One’s campus at 1680 Capital One Drive, McLean, Virginia 22102,www.virtualshareholdermeeting.com/COF2022 on April 30, 2020,May 5, 2022, at 10:00 a.m. local time.Eastern Time.

Items of Business

As a stockholder, you will be asked to:

 

 

Elect twelvethirteen nominated directors, who are listed in the proxy statement, as directors of Capital One;

Approve, on a non-binding advisory basis, our 2021 Named Executive Officer compensation (“Say on Pay”); and

 

 

Ratify the selection of Ernst & Young LLP as our independent registered public accounting firm for 2020;

Approve, on anon-binding advisory basis, our 2019 Named Executive Officer compensation (“Say on Pay”);

Approve amendments to Capital One’s Restated Certificate of Incorporation to allow stockholders to act by written consent; and

Consider a stockholder proposal regarding an independent Board chairman, if properly presented at the meeting.2022.

Stockholders also will transact other business that may properly come before the meeting.

Record Date

You may vote if you held shares of Capital One common stock as of the close of business on March 3, 20209, 2022 (“Record Date”).

Proxy Voting

Your vote is important. You may vote your shares in advance of the meeting via the Internet, by telephone, or by mail, or in personby attending and voting online at the 20202022 Annual Stockholder Meeting. Please refer to the section “How do I vote?” in the proxy statement for detailed voting instructions. If you vote via the Internet, by telephone or plan to vote in person atelectronically during the 20202022 Annual Stockholder Meeting, you do not need to mail in a proxy card.

20202022 Virtual Annual Stockholder Meeting Admission

DueIn light of the ongoing COVID-19 pandemic, and after careful consideration, the Board of Directors (“Board”) has determined to space limitations,hold a virtual annual meeting in order to facilitate stockholder attendance and participation by enabling stockholders to participate from any location and at no cost. We believe this is limitedthe right choice for Capital One at this time, as it enables engagement with our stockholders, regardless of size, resources, or physical location while safeguarding the health of our stockholders, Board, and management. We are committed to ensuring that stockholders will be afforded the same rights and one guest each. Admissionopportunities to participate as they would at an in-person meeting. You will be able to attend the meeting online, vote your shares electronically, and submit questions during the meeting by visiting www.virtualshareholdermeeting.com/COF2022. To participate in the virtual meeting, you will need the 16-digit control number included on your notice, proxy card, or voting instruction form. The meeting webcast will begin promptly at 10:00 a.m. Eastern Time. We encourage you to access the meeting prior to the meeting is on a first-come, first-served basis. Registrationstart time. Online check-in will begin at 9:0030 a.m. local time. Valid government-issued picture identificationEastern Time, and proof of stock ownership as ofyou should allow ample time for the Record Date must be presented to attend the meeting.check-in procedures. If you hold Capital One stock in street name, you must bring a copy of a brokerage statement reflecting your stock ownership as ofexperience technical difficulties during the Record Date, as well as present a legal proxy from your bank, broker, trust,check-in process or other nominee. Stockholders of record also may be represented by another person at the 2020 Annual Stockholder Meeting by executing a legal proxy designating that person as the proxy holder. Each stockholder may appoint only one proxy holder or representative to attend the 2020 Annual Stockholder Meeting on his or her behalf.

Cameras, recording devices and other electronic devices are not permitted. If you require special assistance atduring the meeting because of a disability, please contact the Corporate Secretary at 1600 Capital One Drive, McLean, VA 22102.call 1-844-986-0822 (U.S.) or 1-303-562-9302 (International) for assistance.

We look forward to seeing you at the meeting.

On behalf of the Board, of Directors,

 

John G. Finneran, Jr.LOGO

Matthew W. Cooper

Corporate Secretary

March , 202021, 2022


Proxy Summary

 

 

This summary highlights information contained elsewhere in this proxy statement. This summary does not contain all the information you should consider in voting your shares. Please read the complete proxy statement and our annual reportAnnual Report to Stockholders for the fiscal year ended December 31, 2021 (“Annual Report”) carefully before voting.

 

 Meeting Information

 

  Date:

  

 

Thursday, April 30, 2020May 5, 2022

 

  Time:

  

 

10:00 a.m. local timeEastern Time

 

  Location:Virtual Meeting:

  

 

1680 Capital One Drive, McLean, Virginia, 22102www.virtualshareholdermeeting.com/COF2022

 

  Record Date:

  

 

March 3, 20209, 2022

 

 How to Vote

Your vote is important. You may vote your shares in advance of the meeting via the Internet, by telephone, or by mail, or in person atduring the 2020meeting by attending the 2022 Annual Stockholder Meeting.Meeting and voting electronically. Please refer to the section “How do I vote?” on page 120125 for detailed voting instructions. If you vote via the Internet, by telephone, or plan to vote in person atelectronically during the 20202022 Annual Stockholder Meeting, you do not need to mail in a proxy card.

 

INTERNET TELEPHONE MAIL
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VisitTo vote before the meeting,
visit www.proxyvote.com.

To vote at the meeting, visit

www.virtualshareholdermeeting.com/COF2022.

You will need the control

number printed on your

notice, proxy card, or voting

instruction form.

 

If you received a paper copy of the proxy
materials, dial toll-free(1-800-690-6903)

or the telephone number on

your voting instruction form.

You will need the control

number printed on your

proxy card or voting

instruction form.

 

If you received a paper copy of

the proxy materials, send your

completed and signed proxy

card or voting instruction form

using the enclosed postage-

paid envelope.

By following the instructions

under “Can I attend the 2020

Annual Stockholder Meeting?”

on page 119 and requesting a

ballot when you arrive.

On March , 2020,21, 2022, we began sending our stockholders a Notice Regarding the Internet Availability of Proxy Materials.

 

 Voting Items

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Voting Item 1: Election of Directors

Item 1 

Election of Directors

 

You are being asked to elect the following twelvethirteen candidates for director: Richard D. Fairbank, Aparna Chennapragada,Ime Archibong, Christine Detrick, Ann Fritz Hackett, Peter Thomas Killalea, Cornelis Petrus Adrianus Joseph (“Eli”) Leenaars, Pierre E. Leroy, François Locoh-Donou, Peter E. Raskind, Eileen Serra, Mayo A. Shattuck III, Bradford H. Warner, and Catherine G. West.West, and Craig Anthony Williams. Each director nominee is standing for election to hold office until our next annual stockholder meeting or until his or her successor is duly elected and qualified. For additional information regarding our director nominees, see “Our Board of Directors” beginning on page 1113 and “Biographies of Director Nominees” beginning on page 1920 of this proxy statement. For a description of our corporate governance practices, see “Corporate Governance at Capital One” beginning on page 1113 of this proxy statement.

 

   Our Board of Directors (“Board”) unanimously recommends that you vote “FOR” each of these director nominees.



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Corporate Governance Highlights

 

Board Members and Leadership

 

Board Governance Best Practices

 

   ElevenAppointment of three new directors—Ime Archibong, Christine Detrick, and Craig Anthony Williams—in 2021

   Twelve of our twelvethirteen director nominees are independent; theour Chief Executive Officer (“CEO”) and founder is the only member of management who serves as a director

 

   Active and empowered Lead Independent Director elected annually by the independent members of our Board (“Independent Directors”)

 

   Active and empowered committee chairs, all of whom are independent

 

   Directors have a mix of tenures, including long-standing members, relatively new members, and others at different points along the tenure continuum

 

   Directors reflect a variety of experiences and skills that match the Company’s complexity and strategic direction and give the Board the collective capability necessary to oversee the Company’s activities

 

   Regular discussions regarding Board recruiting, succession, and refreshment, including director skills and qualifications, that support the Company’s long-term strategic objectives

 

 

 

   Frequent executive sessions of Independent Directors that regularly include separate meetings with our CEO, Chief Financial Officer (“CFO”), General Counsel and Corporate Secretary, Chief Risk Officer, Chief Audit Officer, Chief Information Security Officer, Chief Technology Risk Officer, Chief Credit Review Officer, and/or Chief Compliance Officer, and Chief Information Security Officer

 

   Annual assessments of the Board and each of its committees, the Independent Directors, and the Lead Independent Director

 

   Active engagement and oversight of Company strategy,strategy; risk management and(including technology risk management); the Company’s political activities and contributionscontributions; and environmental, social, and governance matters

 

   Direct access by the Board to key members of management at the discretion of Independent Directors

 

   Annual CEO evaluation process led by the Lead Independent Director

 

   Regular talent and succession planning discussions regarding the CEO and other key executives

 

   Regular meetings between the Board and federal banking regulators

 

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Stockholder Engagement and Stockholder Role in Governance

 

   Regular outreach and engagement throughout the year by our CEO, CFO, and Investor Relations team with stockholders regarding Company strategy and performance

 

   OutreachFormal outreach and engagement with governance representatives of our largest stockholders at least two times per year

 

   Feedback from investors regularly shared with our Board and its committees to ensure that our Board has insight on investor views

 

   Board and Governance and Nominating Committee review extensive briefings and benchmarking reports on corporate governance practices and emerging corporate governance issues

 

   Majority voting for directors with resignation policy in uncontested elections

 

   Stockholders holding at least 25% of outstanding common stock may request a special meeting

 

   Stockholders will beare able to act by written consent, if Item 4 is approvedsubject to certain procedural and other safeguards that the Board believes are in the best interests of Capital One and our stockholders

 

   Proxy access by stockholdersStockholders holding 3% of outstanding common stock for three years can nominate director candidates for inclusion in our proxy materials

 

   No supermajority vote provisions for amendments to Bylaws and Certificate of Incorporation or removingremoval of a director from office

 

   No stockholder rights plan (commonly referred to as a “poison pill”)

 



Voting Item 2: Advisory Vote on Our Named Executive Officer Compensation (“Say on Pay”)

 

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Item 2

Ratification of Selection of Our Independent Registered Public Accounting Firm

You are being asked to ratify the Audit Committee’s selection of Ernst & Young LLP as our independent registered public accounting firm for 2020. For additional information regarding the Audit Committee’s selection of and the fees paid to Ernst & Young LLP, see “Audit Committee Report” on page 105 and “Ratification of Selection of Independent Registered Public Accounting Firm” beginning on page 107 of this proxy statement.

  Our Board unanimously recommends that you vote “FOR” the ratification of the selection of Ernst & Young LLP as our independent registered public accounting firm for 2020.

Item 3 

 

Advisory Vote on Our Named Executive Officer Compensation (“Say on Pay”)

 

You are being asked to approve, on an advisory basis, the compensation of our named executive officers (“NEOs”). For additional information regarding our executive compensation program and our NEO compensation, see “Compensation Discussion and Analysis” beginning on page 5157 and “Named Executive Officer Compensation” beginning on page 8598 of this proxy statement.

 

  Our Board unanimously recommends that you vote “FOR” the advisory approval of our 20192021 Named Executive Officer Compensation as disclosed in this proxy statement.

 

Our executive compensation program is designed to attract, retain, motivate, and reward leaders who can foster strong business results and promote our long-term success. We believe our executive compensation program strongly links rewards with both business and individual performance over multiple time horizons, which alignshorizons. We aim to align our executives’ interests with those of our stockholders while supporting safety and soundness and appropriately balancing risk.

20192021 Company Performance

Each year the Compensation Committee (“Committee”) and the Independent Directors review and evaluate the Company’s qualitative and quantitative performance andto make determinations regarding the compensation of our NEOs based on Capital One’spay-for-performance philosophy. The Committee seeks to directly link the compensation of the NEOs with the Company’s performance, and the executives’ contributions to that performance over appropriate time horizons. The Committee and the Independent Directors have the flexibility to adjust compensation decisions from year to year to take into account Company and individual performance, as well as evolving market practices.

In 2019,2021, Capital One delivered strongrecord financial and operating results and continued to investmade significant progress on our long-term strategic objectives, including investments in transformation, talent, growth, and transformation.our technology and digital capabilities. We reached all-time highs in revenues, profits, earnings per share, capital distribution, share price, and market value. After taking appropriate actions in 2020 to reduce risk, support customers, and react swiftly to uncertain economic and market conditions, we returned to growth in our Credit Card business and delivered record revenues, produced stablesolid growth across each of our other major lines of business that drove higher revenues. An increase in credit results as we focused on resilience,card loan balances and invested in attractive long-term growth opportunities through product innovation, iconic marketing and advertising, and compelling digital customer experiences. Our stockholders saw their investment in Capital One increase 39% in 2019 (including stock price change and the effect of common dividends), outpacing the largest benchmark of bank peers, the KBW Bank Index. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.



 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

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purchase volumes drove revenues in our Credit Card business to reach the highest level in our history. Similarly, our Auto Finance business posted solid top-line originations and loan growth. We continued to expand our national retail bank franchise with solid 6% deposit growth, and our Commercial Banking business outpaced the growth of the industry. Solid underwriting and strikingly strong credit results drove improvement in customer charge-offs and resulted in large releases from our reserve for expected credit losses. Operating expenses grew at a slower rate than revenues, leading to an improvement in operating efficiency ratio(1)(2) by 213 basis points to 45.0%. Operating efficiency ratio, net of adjustments, improved by 133 basis points to 44.7%.

In addition, management stayed keenly focused on delivering shareholder value. Strong capital levels and record earnings supported $8.7 billion of capital distribution to common stockholders through a combination of share repurchases and common dividends, including a special dividend in the third quarter and an increase in the quarterly common dividend from $0.40 to $0.60 beginning in the third quarter. Capital One’s share price ended the year at $145.09, up 46.8% from year-end 2020. Our stock price growth significantly outperformed the largest benchmark of our bank peers, the KBW Bank Index, and our Total Shareholder Return outperformed the KBW Bank Index by 11 percentage points.

We achieved exceptional 2021 financial performance while continuing to invest in transformation, talent, growth, and our long-term technology capabilities. We earned a number of external awards and accolades related to our products and customer experiences and continued to be recognized for our customer satisfaction and advocacy. Net Promoter Scores, which measure how likely a customer is to recommend our products and services, reached record highs across a number of our major businesses. Despite increased investments in these areas, we began to harness the power of our migration to the cloud and realize cost benefits of our exits from data centers. We also strengthened our risk and control environment and continued to enhance cybersecurity.

We invested heavily in recruiting, developing, and retaining talent and we welcomed thousands of new associates and have maintained strong associate morale and engagement despite ongoing stresses related to the pandemic. We made progress on our diversity and inclusion efforts and invested in the community through our Capital One Impact Initiative. We became the first of the top-ten retail banks in the United States to announce a no-fee overdraft policy for all consumer checking customers. We believe our portfolio of structurally-attractive businesses, coupled with our long-term investments in technology, talent, and digital capabilities, positions us well for future growth and the creation of long-term stockholder value.

In particular, the Committee recognized and the Independent Directors specifically considered the following quantitative and qualitative Company performance when awarding compensation for the 20192021 performance year to our NEOs(1):

 

  

Diluted Earnings Per Share (“EPS”)(2)of $11.05, down 7%$26.94, an increase of 420% from 2018, largely2020, driven by strong growth in loans and revenues, exceptional credit performance, and the absencesignificant decrease to the allowance for credit losses. 2021 EPS was more than double the next-highest level ofgains-on-sale from exited businesses recognized annual earnings in 2018. EPS, net of adjustments, was a record $12.09, up $1.21, or 11%, from 2018.Capital One’s history.

 

  

Net Revenue Growth(2) of 1.8% compared to 2018. Revenue growth$30.4 billion, an increase of 4.4%, or $1.2 billion, net of adjustments,6.7% from 2020 and the highest in the Company’s history. This revenue increase outpaced the industry average and was driven primarily by strong loanrecord purchase volume growth and increased yields in our Domestic Card business and Consumer Banking businesses, and by theon-boarding of the acquired Walmart portfoliovery strong loan growth in the fourth quarter.

Total Shareholder Return (“TSR”) of 38.6%, 24.5%, and 37.3% overone-, three-, and five-year periods ended December 31, 2019 as compared to the TSR of the KBW Bank Index of 36.1%, 32.8%, and 71.6% over the same time periods. In 2019, our share price increased 36.1% to its highest-everyear-end closing price.

Operating Efficiency Ratio(2) of 46.2% compared to 45.3% in 2018. Operating efficiency ratio, net of adjustments, of 44.8%, an improvement of 45 basis points from 2018. We remain on track to deliver annual operating efficiency ratio, net of adjustments, of 42% in 2021.Auto Finance business.

 

  

Return on Average Tangible Common Equity (“ROTCE”)(2)(3) of 14.4%28.4% compared to 18.6%6.2% in 2018. ROTCE, net of adjustments, of 15.8% compared to 17.1% in 2018.2020. The increase was driven by solid growth and strikingly strong credit results.

 

  

Tangible Book Value Per Share Growth (including the effect of common dividends)$11.40, or 12.9% from $88.34 to $99.74. The combined growth of 23.3%. Tangible Book Value per share grew from $69.20 to $83.72, with quarterlyplus common shareholder dividends was 15.8%. Quarterly common dividends ofwere $0.40 per common share driven by strong profitabilityin the first two quarters of 2021 and $0.60 per common share in the final two quarters of the year. We also paid a special dividend of $0.60 per common share in the third quarter. Total capital management.distribution was about $8.7 billion, the highest in the Company’s history.

 

  

Cybersecurity Incident.Total Shareholder Return (“TSR”) In July 2019,increased 49.3% and outpaced the KBW Bank Index, which increased 38.33%, for the one-year period ended December 31, 2021. Our three-year and five-year TSR increased

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  2022 PROXY STATEMENT


101.4% and 80.9%, respectively, for the periods ended December 31, 2021, compared to an increase of 68.9% and an increase of 64.8% of the TSR of the KBW Bank Index over the same time periods. Capital One’s stock price increased 46.8% in 2021 and closed at $145.09. The market value of the Company announced a cybersecurity incident (“Cybersecurity Incident”) in which we determined there was unauthorized access byat year-end topped $61.75 billion, an outside individual who obtained certain types of personal information relating to Capital One credit card customers and to people who had applied for our credit card products. The perpetrator was arrested promptly and the government has indicated the information was recovered and there is no evidence the information was used for fraud or shared with others. Our Board actively oversees cybersecurity risks, including those related to the Cybersecurity Incident. For additional information regarding the Board’s role in oversight of the Cybersecurity Incident, see “Oversight of the Cybersecurity Incident” beginning on page 32. We continue to invest significant resources to strengthen our cyber defenses and enhance overall risk management capabilities.all-time record.

 

  

Execution Against Strategic Imperatives.Risk Management and Control Environment. We invested heavily in talent, technology, and improvements to business processes as the Company strengthened its risk and control environment, particularly in the areas of cybersecurity, capital planning and enterprise risk management. In 2021, we completed management remediation of all milestones within the regulatory consent orders related to the 2019 cybersecurity incident.

Elimination of Overdraft Fees. In 2021, we became the first top-ten retail bank to provide free overdraft protection and eliminate all overdraft and non-sufficient funds fees for all consumer banking customers. Overdraft protection is a valuable and convenient feature and can be an important safety net for families. This decision serves as yet another example of how we are reimagining banking and helping customers succeed.

Progress on Environmental, Social, and Governance (“ESG”) Initiatives. We continued to make significant but disciplined investmentsprogress on ESG initiatives in 2021, launching our first external ESG Fact Sheet. We introduced our first external sustainability website and we established internal initiatives to transformtrack our infrastructureown greenhouse gas inventory and data, modernizethat of our applicationssuppliers. We also established an engagement platform to encourage associates to take action on climate change. In addition, as part of the five-year, $200 million Impact Initiative commitment, we facilitated $78 million in grants to local, regional, and digital tools,national non-profits, building our reputation with external stakeholders, and attracthelping advance socioeconomic mobility in our communities. See “Environmental, Social, and develop top talent. Our business delivered strong financial performance, while we broadenedGovernance Practices” beginning on page 46 for more information regarding our brand, strengthenedpolicies, programs and strategies related to ESG and our risk and control environment, and enhanced our customer experience.2021 accomplishments.

See “Executive Summary” beginning on page 5258 and“Year-End Incentive Opportunity” beginning on page 6272 for more information regarding the Company’s 20192021 performance.

 

(1)

The Committee considers these metrics to be key financial performance measures in its assessment of the Company’s performance, including certainnon-GAAP measures. While certain of ournon-GAAP measures are widely used by investors, analysts, and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies. See Appendix A for our definition and reconciliation of thesenon-GAAP measures to the applicable amounts measured in accordance with GAAP.

 

(2)

Diluted EPS, revenue growth and operatingOperating efficiency ratio areis presented on both a GAAP andnon-GAAP basis. Thenon-GAAP measures consistmeasure consists of our adjusted results that the Committee believes are indicative of the Company’s performance and help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance. See Appendix A for our reconciliation of thenon-GAAP measuresmeasure to the applicable amount measured in accordance with GAAP. Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period and reflects as-reported results in accordance with GAAP.

(3)

ROTCE is a non-GAAP measure that the Committee believes is indicative of the Company’s performance and helps investors and users of our financial information understand the effect of these adjustments on our selected reported results and provide alternate measurements of our performance. See Appendix A for our definition and reconciliation of this non-GAAP measure to the applicable amounts measured in accordance with GAAP. The population of adjustments noted in Appendix A have also been excluded from our reported ROTCE to present an adjusted ROTCE.



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Highlights of Our 20192021 Compensation Programs

We believe that our NEO compensation programs balance risk and financial results, reward NEOs for their achievements, promote our overall compensation objectives, and encourage appropriate, but not excessive, risk-taking. Our compensation programs are structured to encourage our executives to deliver strong results over the short term while making decisions that create sustained value for our stockholders over the long term. In this

CAPITAL ONE FINANCIAL CORPORATION  

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section, the term “NEOs” excludes our former CFO, R. Scott Blackley, who left the Company in March 2021, and, as a result, did not receive a year-end incentive award for the 2021 performance year. Key features of our 20192021 compensation programs include:

 

  

No CEO Cash Salary. Our CEO does not receive a cash salary and 100% of his compensation is deferred for at least three years.

 

  

The Payout of 72%71% of CEO Year-End Incentive Compensation Determined by Formula.72%71% of our CEO’s year-end incentive compensation for the 20192021 performance year was awarded in the form of performance sharesshare awards that vest based entirely on the Company’s performance on an absolute basis andand/or relative to the Company’s peers in the KBW Bank Index, excluding three non-traditional banks that do not focus on lending to consumers and businesses (the “Performance Share Peers”), over a three-year period.

25% of CEO 2021 Performance Share Awards Linked to TSR. Beginning with the 2020 performance year, a portion of our CEO year-end incentive performance share awards will vest based entirely on the Company’s TSR performance relative to the Performance Share Peers over a three-year period.

 

  

Awards Based on Company and Individual Performance.All NEOs receive incentive awards based on Company and/or individual performance. For 2019,2021, 100% of CEO compensation and approximately 80% of the compensation for the other NEOs was based on Company and/or individual performance.

 

  

NEO Compensation is Primarily Equity-Based and 90% of CEO Target Pay is Determined after PerformanceYear-End.The majority of all NEO compensation is determined after performance year-end. 85%83% of our CEO’s and 55%approximately 51% of all other NEOs’ total compensation for 2019the 2021 performance year was equity-based to align with stockholder interests. 94% of CEO compensation and the majority of all other NEO compensation was determined after the performance year-end.

 

  

All Equity and Equity-Based Awards Contain Performance and Recovery Provisions.All equity awards contain performance and recovery provisions that are designed to further enhance alignment between pay and performance and to balance risk. See “Additional Performance Conditions and Recovery Provisions” beginning on page 7690 for more information.

20192021 Compensation Decisions

20192021 CEO Performance Year Compensation.Compensation

The CEO’s compensation for the 20192021 performance year was composed of an equity awardsaward designed to provide the CEO with an incentive to focus on long-term performance and the opportunity for ayear-end incentive award based on the Committee’s evaluation of the Company’s performance and the CEO’s contributions to that performance. Mr. Fairbank’s total compensation for performance year 20192021 was $19.75$27.5 million and consisted of:

 

  

Restricted Stock Units(“RSUs”) granted in January 2019,February 2021, which had a total grant date value of approximately $1.75 million, totaling 21,71515,534 RSUs. The RSUs will vest in full on February 15, 2022,2024, settle in cash based on the Company’s average stock price over the fifteen15 trading days preceding the vesting date, and are subject to performance-based vesting provisions.

 

  

Year-End Incentive Awardtotaling $18.0$25.75 million granted in January 2020February 2022 in recognition of the Company’s performance and the CEO’s contribution to that performance in 20192021 and consisting of:

 

  

performance sharesPerformance Share Units. Performance share unit awards with a grant date fairan aggregate value of $13.0$18.2 million, for which the CEO may receive from 0% to 150% of a total target number of 127,239122,734 shares of the Company’s common stock based on the Company’s TSR (with respect to 30,684 shares, or $4.55 million of the awards) and financial performance (with respect to 92,050 shares, or $13.65 million of the awards) over a three-year period from January 1, 20202022 through December 31, 2022;2024.

 

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19,576Restricted Stock Units. 20,231 cash-settled RSUs(“Year-End Incentive RSUs”) valued at $2.0$3.0 million, which vest in full on February 15, 2023 and2025, settle in cash based on the Company’s average stock price over the fifteen15 trading days preceding the vesting date, and are subject to performance-based vesting provisions; andprovisions.



 

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aDeferred Cash Bonus. A deferred cash bonus of $3.0$4.55 million, which is mandatorily deferred for three years into the Company’s VoluntaryNon-Qualified Deferred Compensation Plan (“VNQDCP”) and will pay out in the first calendar quarter of 2023.2025.

The chart below shows Mr. Fairbank’s actual total compensation for performance year 2019:2021:

 

LOGOLOGO

The table below shows Mr. Fairbank’s compensation awards as they are attributable to the performance years indicated. The table shows how the Committee views compensation actions and to which year the compensation awards relate. This table differs substantially from the Summary Compensation Table required for this proxy statement beginning on page 8598 and is therefore not a substitute for the information required in that table.See “Chief Executive Officer Compensation” beginning on page 6070 for a description of the compensation paid to our CEO and “2019“2021 CEO Compensation Program”Program and Components” beginning on page 6070 for additional information regarding Mr. Fairbank’s 20192021 performance year compensation.

 

   

Performance

Year

Cash

 Salary 

 

Long-Term Incentive

 

 

Year-End Incentive

Total   

Cash    

 Salary     

    

Long-Term Incentive    

   Year-End Incentive        Total    
Cash-
Settled
RSUs
 Performance 
Shares
Option
Awards
Deferred
Cash
Bonus
Cash-
Settled
RSUs

 Performance 

Shares

Cash-Settled RSUs       

Deferred    

Cash    

Bonus    

   

Cash-    

Settled    

RSUs    

   

Performance    

Shares(1)    

2021

  $—       $1,750,060      $4,550,000      $3,000,055      $18,200,225       $27,500,340    

2020

  $—       $1,750,070      $3,000,000      $2,000,053      $12,000,093       $18,750,216    

2019

$—

 

$1,750,012

 

$—

 

$—

 

$3,000,000

 

$2,000,080

 

$13,000,009

 

$19,750,101

 

  $—       $1,750,012      $3,000,000      $2,000,080      $13,000,009       $19,750,101    

2018

$—

 

$—

 

$10,500,065

 

$—

 

$4,200,000

 

$2,800,019

 

$—

 

$17,500,084

 

2017

$—

 

$—

 

$  8,750,041

 

$1,750,018

 

$3,727,500

 

$2,485,006

 

$—

 

$16,712,565

 

(1)

For 2021, $4.55 million of the awarded performance shares will vest based on the Company’s TSR performance relative to the Performance Share Peers over a three-year period. $13.65 million of the awarded performance shares will vest based on the Company’s relative and absolute financial performance over a three-year period. See “Performance Share Award Metrics” beginning on page 73 for a description of the metrics applicable to the performance shares.

20192021 NEO Performance Year Compensation.Compensation

NEO (other than the CEO) compensation for the 20192021 performance year was composed of a mix of cash and equity-based compensation consistingand consisted of (i) a base salary and (ii) an annualyear-end incentive opportunity which consisted of a cash incentive and a long-term incentive opportunity. The long-term incentive opportunity was comprised of performance shares and stock-settled RSUs as determined by the Committee.Committee and the

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  7


Independent Directors. Mr. Blackley, our former CFO, left the Company in March 2021 and did not receive a year-end incentive for the 2021 performance year. The chart below shows the elements of NEO (other than the CEO)CEO and the former CFO) compensation as an approximate percentage of NEO 20192021 actual total compensation:

 

LOGOLOGO

See “NEO Compensation” beginning on page 7184 for a description of compensation to the NEOs (other than the CEO).



6  

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT


Say on Pay and Response to Stockholder Feedback

The Committee and the Board value the input of our stockholders. At our 20192021 Annual Stockholder Meeting, more than 95%approximately 93% of our stockholders supported Capital One’sour NEO compensation. See “Consideration of 2019Stockholder Feedback and 2021 Say on Pay Vote” beginning on page 5765 for additional information regarding our Say on Pay vote.

In recent years, in response to feedback received from our stockholders, the Committee and the Independent Directors have made significant improvements to Capital One’sour executive compensation program, practices, and disclosures. The changes aim to simplify the program structure, further align our executive compensation practices with best practices and principles and enhance the transparency of our disclosures:disclosures.

 

  

Increased AlignmentLinked a Portion of CEO Pay and Performance.Compensation Directly to TSR. Beginning with the 20192020 performance year, the Committee and the Independent Directors increased the alignment of CEO compensation with Company performance and stockholder interests by increasing the percentagedetermined to award a portion of the CEO’s total target compensation tied to ayear-end evaluationincentive in the form of CEO and Companya performance from 40% to 90%. The Committee and the Independent Directors believeshare award that this structure further aligns Mr. Fairbank’s compensation with that ofvests entirely based on the Company’s peers and providesTSR over a greater opportunity forthree-year performance period relative to the Committee and the Independent Directors to assess the Company and the CEO’s performance after the completion of the performance year. In addition, this structure enhances the Committee and the Independent Directors’ ability to incorporate feedback from stockholders received during the year to ensure that the CEO’s performance year compensation appropriately reflects the Company’s compensation philosophy, principles and business results. See “2019 CEO Compensation Program” beginning on page 60 for more information.Performance Share Peers.

 

  

NewDisclosure of Performance Share Award Metrics.Awards Realized Compensation.Beginning in 2018, We added disclosure regarding the settlement value resulting from the performance shares awarded toshare awards that vested during the named executive officers vestperformance year based on two metrics: Common Dividends + Growth of Tangible Book Value per Share (“D+TBV”) and Adjusted ROTCE, each defined under “Performance Share Award Metrics” on page 63. The Committee and the Independent Directors believe that these two performance metrics, in combination, provide a balanced and rigorous measurement of Company performance by balancing the creation of long-term stockholder value and the returns generated on stockholders’ investment in the Company.

Simplified NEO Compensation Program.In 2018, the Committee and the Independent Directors modified the compensation program applicable to our NEOs (other than the CEO) to reduce the number of compensation vehicles, eliminating stock options and cash-settled RSUs, and more closely aligning the program vehicles and structure to the programs used by the Company’s peers.performance for the associated three-year performance period. See “2019 NEO Compensation Program”“Settlement of Performance Shares Granted in January 2019” beginning on page 71 for more information.82.

 

  

Enhanced Disclosures.Disclosure of Compensation Committee Decision Processes.We have increased transparency regardingenhanced the Committee’s usedescription of discretion, particularly regarding the Company’sCommittee and Independent Directors processes for considering Company performance throughout the year and determining the level and pay mix associated with the year-end incentive awards granted to the NEOs,our NEOs. See “Our Compensation Governance Cycle” beginning on page 69 and introduced disclosure regarding the Company’s approach“Compensation Committee Process to environmental and social matters in addition to further detailing our governance principles and practices.Determine Year-End Incentive” beginning on page 76.

 

Item 4

Amendments to Capital One’s Restated Certificate of Incorporation to Allow Stockholders to Act by Written Consent

You are being asked to approve a management proposal to amend Capital One’s Restated Certificate of Incorporation to allow stockholders to act by written consent. For additional information regarding the proposal, see “Approval of Amendments to Restated Certificate of Incorporation to Allow Stockholders to Act by Written Consent” beginning on page 110 of this proxy statement.

  Our Board unanimously recommends that you vote “FOR” the proposal as disclosed in this proxy statement.



CAPITAL ONE FINANCIAL CORPORATION  

 

Increased the Size and Diversity of Our Peer Group. In July 2020, PROXY STATEMENT  

  7


Item 5

Stockholder Proposal Regarding anthe Committee and the Independent Board Chairman

You are being askedDirectors increased the size and diversity of the Company’s peer group used to vote on a stockholder proposal regarding an independent Board chairman. Fordetermine the level and components of NEO compensation to add seven additional information regarding the proposal, see “Stockholder Proposal Regarding an Independent Board Chairman”peers, including diversified financial institutions and payment companies with whom we compete for executive talent. See “Peer Groups” beginning on page 115 of this proxy statement.93 for more information.

ûOur Board unanimously recommends that you vote “AGAINST” the stockholder proposal as disclosed in this proxy statement.



 

8  

 

   

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 


TableVoting Item 3: Ratification of Contents

Selection of Our Independent Registered Public Accounting Firm

 

  Section I - Corporate Governance at Capital One

11 

Overview of Corporate Governance at Capital One

    Item 3    
 11

Ratification of Selection of Our Independent Registered Public Accounting Firm

You are being asked to ratify the Audit Committee’s selection of Ernst & Young LLP as our independent registered public accounting firm for 2022. For additional information regarding the Audit Committee’s selection of and the fees paid to Ernst & Young LLP, see “Audit Committee Report” on page 122 and “Ratification of Selection of Independent Registered Public Accounting Firm” beginning on page 120 of this proxy statement.

Our Board unanimously recommends that you vote “FOR” the ratification of Directors

11

Biographiesthe selection of Director Nominees

19

Board Leadership Structure

25

Key Board Governance Practices

26

Stockholder Engagement Program

34

Board Committees

35

Executive Officers

39

Related Person Transactions

41

Environmental, Social and Governance Practices

42

How to Contact Us

46

  Section II - Director CompensationErnst & Young LLP as our independent registered public accounting firm for 2022.

47

Director Compensation Objectives

47

Director Compensation Procedures

47

Director Compensation Structure

47

Other Benefits

48

Compensation of Directors

48

Stock Ownership Requirements

50

  Section III - Compensation Discussion and Analysis

51

Executive Summary

52

Our Compensation Principles and Objectives

58

Chief Executive Officer Compensation

60

NEO Compensation

71

Additional Performance Conditions and Recovery Provisions

76

Process and Criteria for Compensation Decisions

79

Other Compensation Arrangements

81

Other Aspects of Executive Compensation

83

  Section IV - Named Executive Officer Compensation

85

2019 Summary Compensation Table

85

2019 Grants of Plan-Based Awards

87

2019 Grants of Plan-Based Awards Table

88

2019 Option Exercises and Stock Vested Table

89

2019 Outstanding Equity Awards at FiscalYear-End Table

90

Pension Benefits

92

2019 Pension Benefits Table

92

Capital One’s VoluntaryNon-Qualified Deferred Compensation Programs

92

2019Non-Qualified Deferred Compensation Table

93

Potential Payments Upon Termination or Change of Control

94

2019 Potential Payments and Benefits Upon Termination or Change of Control Table

98

Estimated Ratio of CEO Compensation to Median Employee Compensation

99

 

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Table of Contents

Pension Benefits

105

2021 Pension Benefits Table

106

Capital One’s Voluntary Non-Qualified Deferred Compensation Programs

106

2021 Non-Qualified Deferred Compensation Table

107

Potential Payments Upon Termination or Change of Control

108

2021 Potential Payments and Benefits Upon Termination or Change of Control Table

112

Estimated Ratio of CEO Compensation to Median Employee Compensation

113

Section VVII - Equity Compensation Plans

 100115

Equity Compensation Plan Information

 100115

1999 Directors Plan

 100115

Section VIVIII - Security Ownership

 101116

Security Ownership of Certain Beneficial Owners

 101116

Security Ownership of Directors and Named Executive Officers

 117
102

Delinquent Section 16(a) Reports

 118

Section VIIIX - Compensation Committee Report

 104119

  Section VIII - Audit Committee ReportAUDIT MATTERS

105

  Section IX - Election of Directors (Item 1 on Proxy Card)

106

Section X - Proposal 3: Ratification of Selection of Independent Registered Public Accounting Firm (Item 2 on Proxy Card)

 107120

Section XI - Advisory Approval of Capital One’s 2019 Named Executive Officer Compensation (Item 3 on Proxy Card)Audit Committee Report

 109122

OTHER MATTERS

Section XII - Approval of Amendments to Restated Certificate of Incorporation to Allow Stockholders to Act by Written Consent (Item 4 on Proxy Card)

110

Section XIII - Stockholder Proposal Regarding an Independent Board Chairman (Item 5 on Proxy Card)

115

  Section XIV - Other Business

 118123

Other Business

 118123

Annual Report to Stockholders

 118123

Stockholder Proposals for 20212023 Annual Stockholder Meeting

 118123

Section XVXIII - Frequently Asked Questions

 119124

Appendix A - Information RegardingNon-GAAP Financial Measures

 123

  Appendix B - Amendment to Restated Certificate of Incorporation

126128

Cautionary Note Regarding Forward-Looking Statements

This document contains “forward-looking statements” – that is,Certain statements related to future events that by their nature address matters that are, to different degrees, uncertain. For details on the uncertainties thatin this proxy statement may cause our actual future results to be materially different than those expressed in ourconstitute forward-looking statements, see the Forward-Looking Statements in our annual reports on Form10-Kwhich involve a number of risks and quarterly reports on Form10-Q. We douncertainties. Capital One cautions readers that any forward-looking information is not undertake to update our forward-looking statements. This document also includes certain forward-looking projected financial informationa guarantee of future performance and that is based on current estimates and forecasts. Actualactual results could differ materially.materially from those contained in the forward-looking information due to a number of factors, including those listed from time to time in reports that Capital One files with the Securities and Exchange Commission, including, but not limited to, the Annual Report on the Form 10-K for the year ended December 31, 2021 (“Form 10-K”).

 

10  

 

   

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 


CORPORATE GOVERNANCE

 

 

Section I - Proposal 1: Election of Directors

All of Capital One’s directors are elected at each annual meeting of stockholders and hold such office until the next annual meeting of stockholders, and until their successors are duly elected and qualified. Our Board is presenting the following thirteen nominees for election as directors at the 2022 Annual Stockholder Meeting. Each nominee is a current Board member who was elected by stockholders at the 2021 Annual Stockholder Meeting, other than Christine Detrick, who was appointed to the Board effective November 5, 2021, and was recommended to the Governance and Nominating Committee by Spencer Stuart, a third-party director search firm. Each nominee has consented to serve a one-year term. Information about the proposed nominees for election as directors is set forth under “Biographies of Director Nominees” beginning on page 20 of this proxy statement.

In the event a nominee becomes unable to serve or for good cause will not serve as a director, the Board may designate a substitute as a nominee or reduce the size of the Board. If the Board designates a substitute nominee, proxies will be voted for the election of such substitute. As of the date of this proxy statement, the Board has no reason to believe that any of the nominees will be unable or unwilling to serve as a director.

The nominees for election as directors at the 2022 Annual Stockholder Meeting are:

  Name     Age      Occupation     Director  
Since
      Independent     Other
Public
  Boards(1)  

Richard D. Fairbank

  71   

 

Chairman and Chief Executive Officer, Capital One Financial Corporation

 

  1994   No    0

Ime Archibong

  40   

 

Head of New Product Experimentation, Meta

 

  2021       0

Christine Detrick

  63   

 

Former Director, Head of the Americas Financial Services Practice; Former Senior Advisor, Bain & Company

 

  2021       3(2) 
           

Ann Fritz Hackett

  68   

 

Former Strategy Consulting Partner

 

  2004       1

Peter Thomas Killalea

  54��  

 

Former Vice President of Technology, Amazon.com

 

  2016       2

Eli Leenaars

  60   

 

Group Chief Operating Officer, Quintet Private Bank

 

  2019       0

François Locoh-Donou

  50   

President, Chief Executive Officer, and Director, F5 Networks, Inc.

 

  2019       1

Peter E. Raskind

  65   

 

Former Chairman, President and Chief Executive Officer, National City Corporation

 

  2012       0

Eileen Serra

  67   

 

Former Senior Advisor, JP Morgan Chase & Co.; Former Chief Executive Officer, Chase Card Services

 

  2020       2

Mayo A. Shattuck III

  67   

 

Chairman, Exelon Corporation; Former Chairman, President and Chief Executive Officer, Constellation Energy Group

 

  2003       2(3) 
           

Bradford H. Warner

  70   

 

Former President of Premier and Small Business Banking, Bank of America Corporation

 

  2008       0

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

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CORPORATE GOVERNANCE

Section I - Proposal 1: Election of Directors

  Name     Age      Occupation     Director  
Since
      Independent     Other
Public
  Boards(1)  

Catherine G. West

  62   

 

Former Special Advisor, Promontory Financial Group; Former Associate Director and Chief Operating Officer, Consumer Financial Protection Bureau

 

  2013     0

Craig Anthony Williams

 

  52

 

   

 

President, Jordan Brand, Nike, Inc.

 

  2021

 

   

 

  0

 

(1)

Capital One’s Corporate Governance Guidelines limit the allowable board seats for our non-executive officer directors to four public company boards, including the Capital One Board, and for executive officer directors to two public company boards, including the Capital One Board, in each case absent Board approval. Capital One’s Corporate Governance Guidelines also limit Capital One Audit Committee members to simultaneous service on three public company audit committees, absent Board approval.

(2)

Ms. Detrick will not stand for re-election at the annual meeting of Reinsurance Group of America, Inc. shareholders in 2022. Accordingly, after Reinsurance Group of America, Inc.’s 2022 annual meeting of shareholders, the number of Ms. Detrick’s other public boards will be reduced to two.

(3)

Mr. Shattuck will not stand for re-election at the annual meeting of Exelon Corporation shareholders in 2022. Accordingly, after Exelon Corporation’s 2022 annual meeting of shareholders, the number of Mr. Shattuck’s other public boards will be reduced to one.

***

The Board of Directors unanimously recommends that you vote “FOR” each of these director nominees.

12  

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT


CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

 

 

Overview of Corporate Governance at Capital One

Capital One is dedicated to strong and effective corporate governance that provides our Board with the appropriate framework to engage in ongoing oversight of the Company’s activities. OurCompany. We and our Board believesbelieve that robust, dynamic corporate governance policies and practices are the foundation of an effective and well-functioning board, and are vital to preserving the trust of our stakeholders, including customers, stockholders, regulators, suppliers, associates, our communities, and the general public.

Information About Our Corporate Governance Policies and Guidelines

The Board has adopted Corporate Governance Guidelines to formalize its governance practices and provide its view of effective governance. Our Corporate Governance Guidelines embody many of our long-standing practices, policies, and procedures, which collectively form a corporate governance framework that promotes the long-term interests of our stockholders, promotes responsible decision-making and accountability, and fosters a culture that allows our Board and management to pursue Capital One’s strategic objectives.

To maintain and enhance independent oversight, our Board regularly renews and refreshes its governance policies and practices as changes in corporate strategy, the regulatory environment and financial market conditions occur, and in response to investorstakeholder feedback and engagement.

The Board has also adopted Capital One’s Code of Conduct, which applies to Capital One’s directors, executives and associates, including Capital One’s CEO, CFO, Principal Accounting Officer, and other persons performing similar functions. The Code of Conduct reflects Capital One’s commitment to honesty, fair dealing, and integrity, and guides the ethical actions and working relationships of Capital One’s directors, executives, and associates in their interactions with investors, current and potential customers, fellow associates, competitors, governmental entities, the media, and other third parties with whom Capital One has contact.

We encourage you to visit the “Corporate Governance” section of our website at www.capitalone.com. Select “About,” then “Investors,” to open the section where you can find our Corporate Governance Guidelines, Code of Conduct, Committee Charters, Certificate of Incorporation, and Amended and Restated Bylaws (“Bylaws”). For a description of the key governance practices of our Board, see “Key Board Governance Practices” beginning on page 26.28.

Key Corporate Governance Documents

The following documents are available at www.capitalone.com under “Investors,” then “Governance and Leadership,” then “Board of Directors and Committee Documents” or “Organizational and Governance Documents,” as applicable.

Amended and Restated Bylaws

 

Corporate Governance Guidelines

Committee Charters

Certificate of Incorporation

Code of Conduct

 

Our Board of Directors

Our Perspectives on Overall Board Composition and Refreshment

In recent years, the investor community hasinvestors have become increasingly focused on the composition of corporate boards and policies and practices that encourage board refreshment. At Capital One, we appreciate that our investors share our passion for cultivating a board that encompasses the optimal mix of diverse backgrounds, experiences, skills, expertise, qualifications, and an unwavering commitment to integrity and good judgment, all in order to thoughtfully advise and guide management as they work to achieve our long-term strategic objectives.

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  13


CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

The Governance and Nominating Committee, under the direction of its Chair,chair, who also currently serves as the Company’s Lead Independent Director, assesses the composition of, and criteria for, membership on the Board and its committees on an ongoing basis. In fulfilling this responsibility, the Governance and Nominating Committee has taken a long-term view and continuously assesses the resiliency of the Board over the next ten to fifteen years in alignment with the Company’s strategic direction to determine what actions may be desirable to best position the Board and the Company for success. The

In assessing Board resiliency, the Governance and Nominating Committee considers a variety of factors, including the Company’s long-term strategy, the skills and experiences that directors provide to the Board (including in the context of the Company’s strategy), the performance of the Board and the Company, the Board’s director retirement policy (as described in the Company’s Corporate Governance Guidelines), the Board’s view that a resilient board should include members across a continuum of tenure, and the belief that valuable insights can be gained from gender and ethnic diversity among the Board’s members. Over the last few years, the

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT  

  11


SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

Governancemembers across gender and Nominating Committee has held discussions regarding director recruiting plans on a quarterly basis, and has provided regular updates to the Board on those plans. In support of the Board’s long-term resiliency efforts, five new independent directors (representing more than 40% of the Board) have been appointed in the last five years.race/ethnicity.

As a result of these long-term strategic resiliency assessments, the Governance and Nominating Committee has articulated a set of principles on board composition, which include:

 

    Board Skills

 

   Consider the collective set of skills that allows the Board to cover all vectors of effective challenge of management, especially in the areas of business strategy, financial performance, enterprise risk management, cybersecurity risk, technology innovation, and executive talent and leadership

 

   Ensure collective Board skill sets evolve with corporate strategy

    Industry

    Experience

 

   Seek and retain Board members with industry experience, both banking and technology, that align with our long-term strategy, understanding that such experience is critical to providing effective challenge

 

   Recognize that the financial services industry is complex and understand the importance of having directors who have witnessed the extended nature of the banking business and credit cycles and can share the wisdom of those experiences

    Diversity

 

   Believe having a Board with members who demonstrate a diversity of thought, perspectives, skills, backgrounds, and experiences is important to building an effective and resilient board, and as a result, have a goal of identifying candidates that can contribute to that diversity in a variety of ways, including racially/ethnically- and gender-diverse candidates

    Board Size

 

   Consider the appropriate size of the Board in relation to promoting active engagement, open discussion and effective challenge of management

 

   Continuously assess the depth of successors available to assume Board leadership positions for both expected and unexpected departures

Tenure

 
 Tenure

   Believe that it is critical to have members across a continuum of director tenure in order to ensure the effective oversight of a large financial institution, which must simultaneously embrace innovation and changing market and customer expectations and prudently preserve the safety and soundness of the institution through long-term business and credit cycles

 

   Seek to have a mix of long-standing members, relatively new members, and remaining members at different points along the tenure continuum to cultivate Board membership that collectively represents members who have actively overseen the Company’s strategic journey through various business cycles, who have sufficient experience to assume Board leadership positions, and who bring fresh ideas and perspectives

14  

 

 
 Diversity  

     Believe having a Board with members who demonstrate a diversity of thought, perspectives, skills, backgrounds and experiences is important to building an effective and resilient board, and as a result, have a goal of identifying candidates that can contribute to that diversity in a variety of ways, including ethnically and gender diverse candidatesCAPITAL ONE FINANCIAL CORPORATION  

 

 

  2022 PROXY STATEMENT


CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

    Evergreen

    Recruiting

 

   Engage in a continuous process of identifying and assessing potential director candidates in light of the Board’s collective set of skills and future needs

 

   RecognizethatRecognize that recruiting new directors is notone-dimensional and that effective Board members are those who have relevant backgrounds and expertise combined with a broad business acumen; strategic leadership; a commitment to risk management; an understanding of the intricacies of a large, public company; and a dedication to the Company and its stockholders, the Board as a whole, and to the individual members that comprise the Board

    Staged

    Refreshment

 

 Staged

 Refreshment

   TakeaTake a long-term perspective to enable thoughtful director refreshment that meets strategic needs while avoiding disruption

 

   TakeaTake a planned approach to changes in board membership, considering the timing of new director onboarding relative to planned retirements and departures

 

   RecognizethatRecognize that new directors need time to become familiar with the Company’s business model and strategy and become deeply grounded in these matters to be well-positioned to challenge management effectively

 

   AcknowledgethatAcknowledge that relationships among Board members develop organically over time and recognize the importance of protecting and nurturing the open, values-based culture that the Board enjoys to appropriately oversee and challenge management

12  

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT


SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

The Board leverages several long-standing practices and processes to support Board refreshment in keeping with the principles articulated above, including:

 

  

Annual assessments of the Lead Independent Director (see “Annual Assessment of the Lead Independent Director” on page 2631 for more information).

 

  

Annual evaluations of the Board and its committees (see “Annual Board and Committee Evaluations” beginning on page 2729 for more information).

 

  

Annual assessments of individual directors (see “Annual Assessment of Individual Director Nominees” on page 2930 for more information).

Our Director Nominees

OurOver the last few years, the Governance and Nominating Committee has discussed director recruiting plans on a quarterly basis, and has provided regular updates to the Board is presenting the following twelve nominees for election as directors at the 2020 Annual Stockholder Meeting. Allon those plans. In support of the nominees currently serve asBoard’s long-term resiliency and refreshment efforts, seven new independent directors on our Board and, other than Eileen Serra (who washave been appointed to our Board effective February 26, 2020), all were elected by our stockholders at our 2019 Annual Stockholder Meeting. For a descriptionin the last five years, six of the specific experience and qualifications of each of our nominees, see “Biographies of Director Nominees” beginning on page 19.whom are current director nominees.

     
  Name    Age    Occupation

    Director    

Since

Independent  

Other

Public

Boards

 

Richard D. Fairbank

 

 

69

 

 

Chairman, Chief Executive Officer and President, Capital One Financial Corporation

 

 

1994

 

 

No

 

 

0

 

 

Aparna Chennapragada

 

 

43

 

 

Vice President, Augmented Reality, Google

 

 

2018

 

 

 

 

0

 

 

Ann Fritz Hackett

 

 

 

66

 

 

 

Former Strategy Consulting Partner

 

 

 

2004

 

 

 

 

 

 

1

 

 

 

Peter Thomas Killalea

 

 

52

 

 

Owner and President, Aoinle, LLC;

Former Vice President of Technology, Amazon.com

 

 

2016

 

 

 

 

2

 

 

Eli Leenaars

 

 

58

 

 

Vice Chairman of the Global Wealth Management Division, UBS Group AG

 

 

 

2019

 

 

 

 

0

 

     

 

Pierre E. Leroy

 

 

71

 

 

Former Managing Partner, Aspiture, LLC; Former Executive Chair and Chief Executive Officer, Vigilant Solutions;

Former Division President, Deere & Co.

 

 

2005

 

 

 

 

0

 

     

 

François Locoh-Donou

 

 

48

 

 

President, Chief Executive Officer, and Director, F5 Networks, Inc.

 

 

2019

 

 

 

 

1

 

     

 

Peter E. Raskind

 

 

63

 

 

Former Chairman, President and Chief Executive Officer, National City Corporation

 

 

2012

 

 

 

 

0

 

     

 

Eileen Serra

 

 

65

 

 

Former Senior Advisor, JP Morgan Chase & Co.; Former Chief Executive Officer, Chase Card Services

 

 

2020

 

 

 

 

1

 

     

 

Mayo A. Shattuck III

 

 

65

 

 

Chairman, Exelon Corporation;

Former Chairman, President and Chief Executive Officer, Constellation Energy Group

 

 

2003

 

 

 

 

3

 

     

 

Bradford H. Warner

 

 

68

 

 

Former President of Premier and Small Business Banking, Bank of America Corporation

 

 

2008

 

 

 

 

0

 

     

 

Catherine G. West

 

 

60

 

 

Former Special Advisor, Promontory Financial Group; Former Associate Director and Chief Operating Officer, Consumer Financial Protection Bureau

 

 

2013

 

 

 

 

0

 

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

Section II - Corporate Governance at Capital One

 

Director Nominee Highlights (excluding our CEO)

 

LOGOLOGO

What We Look for in Individual Director Nominees

The evaluation and selection of director nominees is a key aspect of the Governance and Nominating Committee’s regular evaluation of the composition of, and criteria for membership on, the Board. When considering director nominees, including incumbent directors eligiblestanding forre-election, nominees to fill vacancies on the Board, and nominees recommended by stockholders, the Governance and Nominating Committee focuses on the development of a Board composed of directors that meet the criteria set forth below.

 

Personal Characteristics  

Personal Characteristics

Commitment to the Company

   High personal and professional ethics, integrity and honesty, good character, and judgment

 

   Independence and absence of any actual or perceived conflicts of interest

 

   The ability to be an independent thinker and willingness to provide effective challenge to management

  

   A willingness to commit the time and energy to satisfy the requirements of Board and committee membership, including the ability to attend and participate in meetings of the Board and committees of which they are a member and the annual meeting of stockholders and be available to management to provide advice and counsel

 

   A willingness to rigorously prepare prior to each meeting and actively participate in the meeting

 

   Possess, or be willing to develop, a broad knowledge of both critical issues affecting the Company and a director’s roles and responsibilities

 

   A willingness to comply with Capital One’sour Director Stock Ownership Requirements, Corporate Governance Guidelines, and Code of Conduct

Diversity  

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

Diversity

Skills and Experience

   DiversityCapital One considers diversity along a variety of dimensions, including the candidate’s professional and personal experience, background, perspective, and viewpoint, as well as the candidate’s gender and race/ethnicity, as described in greater detail in our Corporate Governance Guidelines

 

   While diversity is evaluated in a broad sense based on experience, background and viewpoint, theThe Governance and Nominating Committee recognizes that Capital One serves diverse communities and customers, and believes that the composition of our Board should appropriately reflect this diversity

  The Governance and Nominating Committee is committed to seeking highly qualified women and individuals from ethnically diverse groups to include in the pool of nominees and has instructed the third-party search firm used in director recruiting efforts to consider these elements accordinglyseek highly qualified women and people of color to include in its pool of nominees

  

   The value derived from each nominee’s skills, qualifications, experience, and ability to impact Capital One’s long-term strategic objectives

  Strong educational background

 

   Substantial tenure and breadth of experience in leadership capacities

 

   Business and financial acumen

 

   Understanding of the intricacies of a public company

 

   Experience in risk management

   Strong educational background

16  

 

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

The Governance and Nominating Committee reviews its effectiveness in balancingbalances these considerations when assessing the composition of the Board, and has determined that all of our director nominees possess the personal characteristics, level of commitment to the Company, diversity, and skills and experience that align with the Company’s long-term strategy and that enable the Board to operate in an engaged and effective manner.

Specific Skills and Experience

The Governance and Nominating Committee and the Board regularly review the Board’s membership in light of Capital One’s business model and strategic goals and objectives, the regulatory environment, and financial market conditions. In its review, the Governance and Nominating Committee considers whether the Board continues to possess the appropriate mix of skills and experience to oversee the Company in achieving these goals, and may seek additional directors as a result of this consideration.review. Our director nominees have specificthe requisite experiences that, in the aggregate, meet an articulated set of director skills established by the Governance and Nominating Committee. These skills are notone-dimensional. Instead, these skills collectively allow our director nominees to leverage strategic and forward thinking, pattern recognition, and strong business acumen to inform Board discussionseffectively oversee the Company and create an engaged, effective, and strategically orientedstrategically-oriented Board.

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

Skills and Experience of OurNon-Management Director Nominees

LOGO

 

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LOGO

Strategic Planning and Transformation

  

Experience setting a long-term corporate vision or direction, developing desirable products and customer segments, assessing geographies in which to operate, and evaluating competitive positioning

LOGO

  

10

Directors

Banking and Financial Services

  

Extended board experience or management experience in Retail Banking, Commercial Banking, Consumer Lending, Small Business Banking, Investment Banking, and/or other financial services

LOGO

  

7

Directors

Consumer Lending, Retail Banking and/or Commercial Banking Executive

  

Executive level experience and oversight of Consumer Lending, Retail Banking and/or Commercial Banking

6

Directors

LOGO

 

Digital, Technology, and Cybersecurity

  

Leadership and understanding of technology, digital platforms, and cyber risk

LOGO

  

8

Technology ExecutiveDirectors

 
Technology Executive  

Executive-level experience with direct oversight and expertise in technology, digital platforms, and cyber risk

LOGO

  

4

Directors

Risk Management and Compliance

  

Significant understanding with respect to the identification, assessment, and oversight of risk management programs and practices

LOGO

  

8

Directors

Public Company Senior Executive Management

  

Experience as a CEO or other senior executive at a public company

LOGO

  

9

Directors

Public Accounting and Financial Reporting

  

Experience overseeing or assessing the performance of companies or public accountants with respect to the preparation, auditing, or evaluation of financial statements

LOGO

  

3

Directors

Talent Management, Compensation, and Succession Planning

  

Understanding of the issues involved with executive compensation, succession planning, human capital management, and talent management and development

LOGO

  

10

Directors

Public Company Governance

 
Public Company Governance  

Extended experience serving as a director on a large public company board and/or experience with public company governance issues and policies, including governance best practices

LOGO

  

9

Regulated Industries and Regulatory IssuesDirectors

 
Regulated Industries and
Regulatory Issues
  

Experience with regulated businesses, regulatory requirements, and relationships with state and federal agencies

7

Directors

Marketing

Experience in brand management and using advertising channels to communicate compelling consumer experiences

6

Directors

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Section II - Corporate Governance at Capital One

Other Considerations

For new nominees,candidates, the Governance and Nominating Committee may also consider the results of the nominee’scandidate’s interviews with directors and/or members of senior management and any background checks the Governance and Nominating Committee deems appropriate. In 2019,2021, Capital One continued its engagement with Spencer Stuart, a third-party director search firm to identify and evaluate potentialnon-incumbent director candidates based on the criteria and principles described above.

When evaluating incumbent directors, the Governance and Nominating Committee also considers the director’s performance throughout the year, including the director’s attendance, preparation for, and participation in Board and committee meetings, the director’s annual evaluation, feedback received from fellow Board members, and the director’s willingness to serve for an additional term, as further described in the section “Annual Assessment of Individual Director Nominees” on page 29.30.

Process for Stockholder Recommendations of Director Candidates

Stockholders may propose nominees for consideration by the Governance and Nominating Committee by submitting the names and other relevant information as required by, and in compliance with, Capital One’s Bylaws, and further described in Capital One’s Corporate Governance Guidelines, to the Corporate Secretary at Capital One’s address set forth in the Notice of the 2020 Annual Stockholder Meeting.section “How to Contact Us” on page 51. Capital One’s Corporate Governance Guidelines require

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

the Corporate Secretary to deliver a copy of the submitted information to the Chair of the Governance and Nominating Committee. The Governance and Nominating Committee will consider potential nominees proposed by stockholders on the same basis as it considers other potential nominees.

In addition, an eligible stockholder or group of stockholders may use Capital One’s “proxy access” bylaws to include stockholder-nominated director candidates in the Company’s proxy materials for annual meetings of stockholders. Our Bylaws permit up to 20 stockholders owning 3% or more of the Company’s outstanding common shares of voting stock continuously for at least three years to nominate and include in the Company’s proxy materials director nominees constituting up to two individuals or 20% of the Board (whichever is greater) provided that the stockholder(s) and the nominee(s) satisfy the requirements specified in the Bylaws.

Director Independence

Except for our CEO, who is the Company’s founder, the Board has affirmatively determined that the other members of our Board are independent under Capital One’s Director Independence Standards (the “Independence Standards”), which have been adopted by the Board as part of Capital One’s Corporate Governance Guidelines. The Board has concluded this based on a thorough assessment of whether each of itsnon-management members is “independent” under these standards. These standardsIndependence Standards reflect the director independence requirements set forth in the listing standards of the New York Stock Exchange (“NYSE”) and other applicable legal and regulatory rules, and also describe certain categorical relationships that the Board has determined to be immaterial for purposes of determining director independence.

The categorical relationships the Board has deemed immaterial for purposes of determining director independence are: (i) relationships between Capital One and an entity where the director serves solely as anon-management director; (ii) transactions between Capital One and a director or a director’s immediate family (or their primary business affiliations) that fall below the numerical thresholds in the NYSE listing standards (or do not otherwise preclude independence under those standards), and that are ordinary course, onarm’s-length market terms, and, in the case of extensions of credit, followed usual underwriting procedures, containpresent no more than the normal collectability risk or other unfavorable features and are in compliance with applicable legal and regulatory rules;requirements; and (iii) discretionary contributions made by Capital One tonot-for-profit organizations, foundations, or universities in which a director (or immediate family member) serves as an executive officer that in any ofsingle fiscal year within the last three fiscal years do not exceed the greater of $1 million or 2% of the organization’sthat entity’s consolidated gross revenues.

The Board has determined that each of the director nominees (excluding our CEO) is independent under these standards. The Board has also determined that former directors Lewis Hay, III and Benjamin P. Jenkins were independent under these standards during the period they served on the Board. Mr. Jenkins retired from the Board effective May 2, 2019. Mr. Hay did not stand forre-election, completing his Board service effective May 2, 2019. In making these determinations, the Governance and Nominating Committee and the Board reviewed certain information obtained fromnon-management directors’ responses to a questionnaire asking about their relationships with Capital One, and those of their immediate family members and primary business or charitable affiliations and other potential conflicts of interest, as well as certain information obtained through internal diligence conducted on Capital One’s businesses related to transactions, relationships or arrangements between Capital One and anon-management director or their immediate family members, primary business or charitable affiliations. Following this review, the Board determined that the relationships or transactions complied with the Corporate Governance Guidelines and the related NYSE standards.

 

18  

 

   

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Section II - Corporate Governance at Capital One

In making its independence recommendations, the Governance and Nominating Committee and the Board evaluate information obtained from non-management directors’ responses to a questionnaire inquiring about their relationships with Capital One, and those of their immediate family members and primary business or charitable affiliations and other potential conflicts of interest, as well as certain information related to transactions, relationships, or arrangements between Capital One and a non-management director or their immediate family members, primary business, or charitable affiliations. Following this review, the Board determined that the relationships and transactions complied with the Corporate Governance Guidelines and the related NYSE standards.

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

Biographies of Director Nominees

 

 

LOGOLOGO

 

 Director Since:  1994

 Age:  6971

 

 Capital One Committees:          

 

   None

 

 Capital One Companies:

 

   Capital One Bank (USA), N.A.
      National Association (Chair)

   Capital One, National
      AssociationN.A. (Chair)

 

  

Richard D. Fairbank

 

Chairman and Chief Executive Officer, and President, Capital One Financial Corporation

 

Mr. Fairbank is the founder, Chairman, Chief Executive Officer,CEO and PresidentChairman of Capital One, Financial Corporation. As an innovator and entrepreneurial leader, Mr. Fairbank has grown Capital One from astart-up into Fortune 100 company. He is one of the tenonly five founder-CEOs among America’s largest banks in America and 100 largest companies in the country as ranked by Fortune magazine.companies. Mr. Fairbank has been the CEO since the Company’s Initial Public OfferingCapital One’s initial public offering in November 1994 and has served as the Chairman and CEO since February 1995. SinceAfter earning his undergraduate degree and MBA from Stanford University, Mr. Fairbank was a strategy consultant and advised leading companies on long-term business strategy and growth opportunities. He came up with the idea for Capital One’s founding, One in 1987, and left his consulting career to build it.

Mr. Fairbank’s vision and leadership have positioned Capital One as a leading data and technology company and the company has been recognized as one of the most cloud-forward companies in the world. The Company serves more than 100 million customers, has built an iconic and respected brand, and has been recognized for being one of the best places to work.

Mr. Fairbank has overseen the Company’s strategy andday-to-day operations, drove strong organic business growth, and executed a seriesover three decades of strategic acquisitions across retail and direct banking, credit cards, auto finance, and technology. Mr. Fairbank has extensive experience in banking and financial servicesservices. As the founder and has led the development, growth, and transformationCEO of Capital One, he is knowledgeable about all aspects of the Company’s businesscompany’s strategies, capabilities includingand culture. His qualifications as a director include his deep understanding of Capital One and his broad range of skills in the areas of strategy, technology, risk management, talent, brand customer experience, and talent development and diversity.

Prior to Capital One, Mr. Fairbank was Vice President and head of the banking practice at a national strategy consulting firm. Mr. Fairbank served on MasterCard International’s Global Board of Directors from February 2004 until May 2006.shareholder engagement.

 

Additional Public Directorships (current):

 

   None

 

 

 

 

LOGOLOGO

 

 Director Since:  20182021

 Age:  4340

 

 Capital One Committees:          

 

   Compensation Committee

 Risk Committee

 

 Capital One Companies:

 

   Capital One, Bank (USA),
      National AssociationN.A.

 

  

Aparna ChennapragadaIme Archibong

 

Vice President, Augmented Reality, GoogleHead of New Product Experimentation, Meta

 

Ms. Chennapragada,Mr. Archibong is a computer scientistseasoned product and current Vice President at Google, has more than 19 years of experience in leading teams, driving strategy, and developing successful flagship products. As an accomplished senior executive with experience inbusiness development technology innovation and development, leading change initiatives, product development, strategy, machine learning, and talent management, she brings significant insights on mobile, artificial intelligence, and technology’s transformational impact on business and consumers.

Ms. Chennapragada has been a leader at Google for more than a decade andexecutive. He has served as the Head of New Product Experimentation at Meta Platforms, Inc. (formerly known as Facebook, Inc.) since August 2019, where he leads an internal constituency of entrepreneurs testing new standalone experiences. From November 2010 to June 2020, Mr. Archibong served as Meta’s Vice President, Augmented Reality, since October 2017,Product Partnerships where she oversees product managementhe built the global team managing strategic partnerships with various constituencies including content developers, community leaders and not for new product areas in augmented reality. Prior to her current role, Ms. Chennapragada was a Senior Director and Technical Assistant to the CEO at Google from May 2016 to September 2017, where she helped drive various company-wide product efforts and company-wide product strategy reviews. She also served as a Director and Group Product Manager for Google Now from March 2013 to April 2016, was a Senior Product Manager on Google Search from September 2010 to February 2013, and began her career with the company leading a team of 30 research scientists and engineers in the development of new algorithmic features for YouTube and Google from July 2008 to September 2010. profit organizations.

Prior to joining Google, Ms. Chennapragada servedMeta, from February 2004 to October 2010, Mr. Archibong held roles of increasing responsibility at International Business Machines (IBM), including serving on the Advanced Technology Professional Business Development team focused on the future of storage, the Corporate Strategy team laying the foundation for IBM’s Smarter Cities initiative, and as a software engineer in various roles at Akamai Technologies, Inc. from September 1999 to June 2008.the Systems and Technology Group.

 

Additional Public Directorships (current):

 

   None

 

 

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

Section II - Corporate Governance at Capital One

LOGO

 

 

 

 Director Since:  2021

 Age:  63

 Capital One Committees:          

   Audit Committee

   Risk Committee

 Capital One Companies:

   None

Christine Detrick

Former Director, Head of the Americas Financial Services Practice; Former Senior Advisor, Bain & Company

Ms. Detrick is a financial services industry veteran with more than 35 years of senior operating and executive leadership experience. She has deep expertise in the banking and insurance industries across a wide array of sectors, including asset management, credit cards, property and casualty, and life insurance, payments, and other consumer finance segments. From 2002 until 2012, Christine Detrick was a Senior Partner, Leader of the Financial Services Practice, and a Senior Advisor at Bain & Company, a management consulting firm. Before joining Bain, she served for 10 years at A.T. Kearney, Inc., a management consulting firm, including as Leader of the Global Financial Institutions group and a member of the Board of Management and Board of Directors. At Bain and A.T. Kearney, Ms. Detrick served banks on issues of strategy, operational transformation, risk management, and technology.

Prior to those roles, she was a founding member of a venture capital firm specializing in savings and loan institution turnarounds and served as the chief executive officer of St. Louis Bank for Savings. She was also a consultant at McKinsey and Company earlier in her career. Ms. Detrick also serves on the board of Hartford Mutual Funds, a mutual fund company, as chairman of the board and chair of their Investment Committee. She also previously served on the board of directors of Forest City Realty Trust, a public real estate investment trust, as chair of the Compensation Committee. She received her B.S. in Economics from the Wharton School of the University of Pennsylvania.

Additional Public Directorships (current):

   Altus Power America, Inc.

   CRA International, Inc.

   Reinsurance Group of America, Inc. (ending on the date of Reinsurance Group of America, Inc.’s 2022 annual shareholder meeting)

 

 

LOGO

 

 

 

 Lead Independent Director

 

 Director Since:  2004

 Age:  6668

 

 Capital One Committees:          

 

   Compensation Committee

   Governance and Nominating
      Committee (Chair)

   Risk Committee

 

 Capital One Companies:

 

   Capital One, National
      AssociationN.A.

 

  

Ann Fritz Hackett

 

Former Strategy Consulting Partner

 

Ms. Hackett has extensive experience in leading companies that provide strategic, organizational and human resource consulting services to boards of directors and senior management teams. She has experience leading change initiatives, risk management, talent management, and succession planning and in creating performance-based compensation programs, as well as significant international experience and technology experience. Ms. Hackett also has extensive board experience.

 

Ms. Hackett is a former Strategy Consulting Partner. From 2015 through January 2020 she was a Partner and Co-founder of Personal Pathways, LLC, a technology company providing a web-based enterprise collaboration insights platformsplatform to better advance high performance professional relationships and support the kind of complex problem-solving required in today’s distributed workplace. Prior to her role at Personal Pathways, she was President of Horizon Consulting Group, LLC, a strategic and human resource consulting firm founded by Ms. Hackett in 1996, providing global consumer product and service companies with innovative strategy and human capital initiatives. Prior to launching Horizon Consulting, Ms. Hackett spent 11 years at a leading national strategy consulting firm where she served as Vice President and Partner, served on the Management Committee, led Human Resources, and developed her expertise in strategy, managing cultural change management, creating performance management processes and a performance-based culture, developing leadership talent, and planning for executive succession. Ms. Hackett is also a member of Tapestry Networks’ Lead Director Network, a select group of lead directors who collaborate on matters regarding board leadership. She also previously served as a director of Beam, Inc. (formerly Fortune Brands, Inc.) from December 2007 until April 2014.

 

Additional Public Directorships (current):

 

   Fortune Brands Home & Security, Inc.

 

 

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

 

LOGO

 

 Director Since:  2016

 Age:  5254

 

 Capital One Committees:

 

 Compensation Committee

 Risk Committee

 

 Capital One Companies:          

 

 Capital One, National
      AssociationN.A.

 

  

Peter Thomas Killalea

 

Owner and President, Aoinle, LLC; Former Vice President of Technology, Amazon.com

 

Mr. Killalea, a seasoned technology executive and advisor, has deep expertise in product development, digital innovation, customer experience, and security.

 

Mr. Killalea is currentlyan advisor to technology-driven companies. From November 2014 to December 2021, Mr. Killalea served as the Owner and President of Aoinle, LLC, a consulting firm he founded in November 2014 to provide advice to technology-driven companies.firm. From May 1998 to November 2014, Mr. Killalea served in various senior executive leadership roles at Amazon, most recently as its Vice President of Technology for the Kindle Content Ecosystem. He led Amazon’s Infrastructure and Distributed Systems team, which later became a key part of the Amazon Web Services Platform. Prior to that, he served as Amazon’s Chief Information Security Officer and Vice President of Security.

 

Mr. Killalea also currently serves on the editorial board of ACM Queue (Association for Computing Machinery). He previously served on the board of Xoom Corporation (acquired by PayPal Inc.) from March 2015 to November 2015 and Carbon Black, Inc. (acquired by VMware) from April 2017 to October 2019.

 

Additional Public Directorships (current):

 

   Akamai Technologies, Inc.

   MongoDB, Inc.

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

 

LOGO

 

 Director Since:  2019

 Age:  5860

 

 Capital One Committees:          

 

   Audit Committee

   Compensation Committee

   Risk Committee

 

 Capital One Companies:

 

   Capital One Bank (USA),
      National Association N.A.

 

  

Eli Leenaars

 

Vice Chairman of the Global Wealth Management Division, UBS Group AGChief Operating Officer, Quintet Private Bank

 

Mr. Leenaars has over 30 years of experience in the financial services sector, including institutional and investment banking, asset management, corporate and retail banking, and in cultivating sophisticated client relationships. A respected expert on the future of digital banking, as well as global industry trends in finance, investment, banking, and leadership, Mr. Leenaars has experience managing businesses through a wide range of matters including mergers and acquisitions, complex corporate restructuring, strategic initiatives, and challenging financial environments.

 

Mr. Leenaars hascurrently serves as Group Chief Operating Officer of Quintet Private Bank and is a member of its Authorized Management Committee. Prior to joining Quintet, Mr. Leenaars served as Vice Chairman of the Global Wealth Management Division at UBS Group AG, a Swiss multinational investment bank and financial services company, since April 2015. In this role, he engages on senior relationship management with a focus on UBS’ largestnon-U.S. clientele.

Prior to joining UBS, Mr. Leenaars enjoyed a24-year career at ING Group N.V., a Dutch multinational banking and financial services company, and various of its subsidiaries. From January 2010 until March 2015, he served as the CEO of ING Retail Banking Direct and International for ING, where he was responsible for Retail Banking and Private Banking worldwide. This included serving as CEO of ING Direct N.V., the parent company of ING Direct in the U.S., which pioneered the national direct deposit platform. Between 2004 and 2010, Mr. Leenaars was also member of ING’s Executive Board with responsibility for ING’s Global Retail and Private Banking operations and Group Technology and Operations. In addition, Mr. Leenaars previously served as a member of our Board from May 2012 to September 2012 in connection with Capital One’s acquisition of ING Direct.

 

Mr. Leenaars is a member of the Executive Committee of the Trilateral Commission (Paris, Tokyo, and Washington, DC).

 

Additional Public Directorships (current):

 

   None

 

 

LOGO

 Director Since:  2005

 Age:  71

 Capital One Committees:          

 Audit Committee

 Compensation Committee

 Risk Committee

 Capital One Companies:

 Capital One Bank (USA),
      National Association

Pierre E. Leroy

Former Managing Partner, Aspiture, LLC

Mr. Leroy has a deep knowledge and understanding of business operations and complex financial requirements through his experience as CEO and Executive Chairman of a digital analytic software company and managing partner of an advisory and consulting business, in addition to his experience leading and managing large complex international marketing, engineering and manufacturing organizations and serving on other public company boards.

In 2015, Mr. Leroy established Aspiture, LLC, an advisory and private equity firm which invests primarily in digital companies offering unique customer solutions. Prior to launching Aspiture, Mr. Leroy served in various leadership roles at Vigilant Solutions, Inc. (formerly Vigilant Video, Inc.), an industry-leading pioneer of innovative intelligence solutions that help law enforcement protect officers, families and communities. These leadership roles included Executive Chairman of Vigilant (from March 2012 to 2015), and as Chief Executive Officer (from July 2012 until June 2013).

Mr. Leroy spent much of his professional career at Deere & Company, a world leader in providing advanced products and services for agriculture, forestry, construction, lawn and turf care, landscaping and irrigation, which also provides financial services worldwide and manufactures and markets engines used in heavy equipment. While at Deere & Company, Mr. Leroy served as President of both the Worldwide Construction & Forestry Division and the Global Parts Division before retiring in 2005, and also served in a number of senior executive positions in finance, including Treasurer, Vice-President and Treasurer, and Senior Vice-President and Chief Financial Officer. Mr. Leroy has also served as a director on the board of United Rentals, Inc. (from April 2012 to May 2015).

Additional Public Directorships (current):

 None

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Section II - Corporate Governance at Capital One

 

 

LOGO

 

 Director Since:  2019

 Age:  4850

 

 Capital One Committees:          

 

   Compensation Committee
      (Chair)

   Governance and Nominating
      Committee

 

 Capital One Companies:

 

   Capital One,
      National Association N.A.

 

  

François Locoh-Donou

 

President, Chief Executive Officer, and Director, F5 Networks, Inc.

 

Mr. Locoh-Donou has nearly two decades of enterprise technology experience, building a wide range of product teams, and operations around the world. He is well known for his ability to envision where industries are going and inspire organizations to identify and execute on future growth opportunities – opportunities—especially in the areas of cloud, software, analytics, and security.

 

In April 2017, Mr. Locoh-Donou was hired as the President and Chief Executive Officer of F5 Networks, where he has refocused the company on Applications Services Software (including Security) for Multi-Cloud environments. He is also the only management member of the F5 Board of Directors. Prior to joining F5, Mr. Locoh-Donou held successive leadership positions at Ciena Corporation (from 2002 to March 2017), a network strategy and technology company, including Chief Operating Officer; Senior Vice President, Global Products Group; Vice President and General Manager, EMEA; Vice President International Sales; and Vice President and Marketing. Prior to joining Ciena, Mr. Locoh-Donou held research and development roles with Photonetics, a French opto-electronics company.

 

Mr. Locoh-Donou is also theco-founder and Chairman of Cajou Espoir, a cashew-processing facility that employs several hundred people in rural Togo, 80 percent of whom are women.

 

Additional Public Directorships (current):

 

   F5 Networks, Inc.

 

 

 

LOGO

 

 Director Since:  2012

 Age:  6365

 

 Capital One Committees:          

 

   Governance and Nominating
      Committee

   Risk Committee (Chair)

 

 Capital One Companies:

 

   Capital One,
      National Association N.A.

 

  

Peter E. Raskind

 

Former Chairman, President and Chief Executive Officer, National City Corporation

 

Mr. Raskind has more than 3040 years of banking experience, including in corporate banking, retail banking, wealth management/trust, mortgage, operations, technology, strategy, product management, asset/liability management, risk management and acquisition integration. Through his extensive banking career, he has served in a number of senior executive leadership roles and held positions of successively greater responsibility in a broad range of consumer and commercial banking disciplines, including cash management services, corporate finance, international banking, wealth management and corporate trust, retail and small business banking, operations and strategic planning.

 

Most recently, Mr. Raskind was a consultant to banks and equity bank investors as the owner of JMB Consulting, LLC, which he established in February 2009 and managed through 2017. Prior to founding JMB Consulting, Mr. Raskind served as Chairman, President and Chief Executive Officer of National City Corporation, one of the largest banks in the United States, until its merger with PNC Financial Services Group in December 2008. Mr. Raskind has served as a director of United Community Banks, Inc. and Visa USA and Visa International. He also served on the board of directors of the Consumer Bankers Association, was a member of the Financial Services Roundtable, and on the executive committee of the National Automated Clearing House Association. In addition, Mr. Raskind served as Interim Chief Executive Officer of the Cleveland Metropolitan School District in 2011, and in 2010, he served as Interim Chief Executive Officer of the Cleveland-Cuyahoga County Port Authority.

 

Additional Public Directorships (current):

 

   None

 

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

Section II - Corporate Governance at Capital One

 

 

LOGO

 

 Director Since:  2020

 Age:  6567

 

 Capital One Committees:

 

   NoneAudit Committee

   Risk Committee

 

 Capital One Companies:

 

   NoneCapital One Bank (USA), N.A.

 

  

Eileen Serra

 

Former Senior Advisor, JP Morgan Chase & Co.; Former Chief Executive Officer, Chase Card Services

 

Ms. Serra served in various leadership roles over the course of her more than 20 years in the financial services industry, which included responsibility for operations, product development, customer engagement, digital transformation, strategic and growth initiatives, and talent management.

 

A seasoned credit card industry executive, Ms. Serra served in a variety of executive positions at JP Morgan Chase & Co., including as Chief Executive Officer of Chase Card Services from 2012 to 2016. While at Chase, Ms. Serra established and developed successful consumer credit card products and brands, loyalty programs, partner relationships, and digital mobile payment solutions. Most recently, from 2016 until her retirement in February 2018, she served as Senior Advisor focusing on strategic growth initiatives.

 

Prior to joining JP Morgan Chase in 2006, Ms. Serra was a Managing Director and Head of Private Client Banking Solutions at Merrill Lynch. She also served as Senior Vice President at American Express where, among other responsibilities, she led the Small Business Credit Card and Lending businesses. Prior to American Express, she was a partner at McKinsey & Company. Ms. Serra currently serves as a director and member of the compensation committee of Gartner, Inc. and director and member of the audit committee of Boxed, Inc.

 

Additional Public Directorships (current):

 

   Gartner, Inc.

 

   Boxed, Inc.

 

 

LOGO

 

 Director Since:  2003

 Age:  6567

 

 Capital One Committees:

 

   Compensation Committee
(Chair)

   Governance and Nominating
Committee

 

 Capital One Companies:

 

   Capital One, National
      AssociationN.A.

 

  

Mayo A. Shattuck III

 

Chairman, Exelon Corporation; Former Chairman, President and Chief Executive Officer, Constellation Energy Group

 

Mr. Shattuck has decades of experience in global corporate finance and lending, corporate strategy, capital markets, risk management, executive compensation and private banking, has led two large, publicly held companies and has served on other public company boards.

 

Since 2013, Mr. Shattuck has served as Chairman of the Board of Chicago-based Exelon Corporation, a Fortune 100 company that owns six utilities and is the nation’s largest competitive energy provider and commercial nuclear plant operator. Previously, Mr. Shattuck was Chairman, President and Chief Executive Officer of Constellation Energy Group, a position he held from 2001 to 2012. Mr. Shattuck is also Chairman of the Board of Johns Hopkins Hospital.

 

Mr. Shattuck has extensive experience in the financial services industry. He was previously at Deutsche Bank, where he served as Global Head of Investment Banking, Global Head of Private Banking and was Chairman of Deutsche Banc Alex. Brown. From 1997 to 1999, Mr. Shattuck served as Vice Chairman of Bankers Trust Corporation, which merged with Deutsche Bank in 1999. In addition, from 1991 to 1997, Mr. Shattuck was President and Chief Operating Officer and a director of Alex. Brown & Sons, a major investment bank, which merged with Bankers Trust in 1997. Mr. Shattuck is the former Chairman of the Institute of Nuclear Power Operators.

 

Additional Public Directorships (current):

 

   Alarm.com

Exelon Corporation (ending on the date of Exelon Corporation’s 2022 annual shareholder meeting)

   Gap, Inc.

 

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

Section II - Corporate Governance at Capital One

 

 

LOGO

 

 Director Since:  2008

 Age:  6870

 

 Capital One Committees:          

 

   Audit Committee (Chair)

   Risk Committee

 

 Capital One Companies:

 

   Capital One Bank (USA),
      National Association N.A.

 

  

Bradford H. Warner

 

Former President of Premier and Small Business Banking, Bank of America Corporation

 

Mr. Warner has deep experience in a broad range of commercial, consumer, investment and international banking leadership roles, as well as in corporate banking functions, customer relationships, corporate culture change management, enterprise risk management, and technology.

 

Mr. Warner served in a variety of executive positions at BankBoston, FleetBoston and Bank of America from 1975 until his retirement in 2004. These positions included President of Premier and Small Business Banking, Executive Vice President of Personal Financial Services, and Vice Chairman of Regional Bank.

 

Throughout his banking career, Mr. Warner served in leadership roles for many of the major business lines and functional disciplines that constitute commercial banking, including leadership of retail and branch banking, consumer lending (credit cards, mortgage and home equity), student lending and small business; various corporate banking functions, including community banking and capital markets businesses, such as underwriting, trading and sales of domestic and international fixed income securities, foreign exchange and derivatives; international banking businesses in Asia, northern Latin America and Mexico; and several investment-related businesses, including private banking, asset management and brokerage. He also served on the most senior management policy and governance committees at BankBoston, FleetBoston, and Bank of America.

 

Additional Public Directorships (current):

 

   None

 

 

 

LOGO

 

 Director Since:  2013

 Age:  6062

 

 Capital One Committees:

 

   Audit Committee

   Risk Committee

 

 Capital One Companies:          

 

   Capital One Bank (USA),
      National AssociationN.A.

 

  

Catherine G. West

 

Former Special Advisor, Promontory Financial Group; Former Associate Director and Chief Operating Officer, Consumer Financial Protection Bureau

 

Ms. West has a multifaceted background in financial services with more than 30 years of experience in financial services operations, business line management (P&L), regulatory matters, technology platform conversions, process automation and innovation, and strategy development. She has experience in initial public offerings, and mergers and acquisitions, and has a keen understanding of business strategy, operations, and the regulatory perspective in the financial services industry.

 

Ms. West served as a Special Advisor to Promontory Financial Group, a financial services consulting firm, from May 2013 until her departure in October 2013, and as Managing Director from April 2012 until April 2013. From March 2011 to April 2012, Ms. West was the Associate Director and Chief Operating Officer of the Consumer Financial Protection Bureau (the “CFPB”) a federal agency tasked with regulating U.S. consumer protection with regard to financial services and products, where she led thestart-up of the agency’s infrastructure. While at the CFPB, Ms. West also played an integral part in implementing a Consumer Response unit designed to solicit views from consumers regarding their experiences with financial institutions and leveraged those views to effect policy change. Prior to joining the CFPB, she served as the Chief Operating Officer of J.C. Penney from August 2006 to December 2006. Ms. West was an executive officer at Capital One Financial Corporation from March 2000 to July 2006, where she served in roles that included President of the U.S. Card business and Executive Vice President of U.S. Consumer Operations. Prior to her time at Capital One, Ms. West spent over 10 years primarily in consumer card banking at several institutions.

 

Additional Public Directorships (current):

 

   None

 

 

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Section II - Corporate Governance at Capital One

LOGO

 Director Since:  2021

 Age:  52

 

 Capital One Committees:          

   Audit Committee

 Capital One Companies:

   Capital One Bank (USA),       N.A.

Craig Anthony Williams

President, Jordan Brand, Nike, Inc.

Mr. Williams, a seasoned marketing executive, has extensive experience in product development, leading cross-functional teams and driving global strategy and operations. He has served as the President of Jordan Brand at Nike, Inc. since January 2019, where he leads a cross-functional team focused on the brand’s vision, strategy and global growth.

Prior to joining Nike, Inc., Mr. Williams was the Senior Vice President, The Coca-Cola Co. and President of The Global McDonald’s Division (TMD) from January 2016 to January 2019, where he was responsible for brand and category growth. During his time at The Coca-Cola Co., Mr. Williams held a variety of executive roles within TMD Worldwide, including Senior Vice President and Chief Operating Officer, Vice President U.S., Assistant Vice President of U.S. Marketing and Group Director of U.S. Marketing. Prior to joining The Coca-Cola Co. in June 2005, Mr. Williams was a Global Marketing Director at CIBA Vision Corporation, a contact lenses and lens care product manufacturer, a brand management executive at Kraft Foods Inc., and served as a Naval Nuclear Power Officer in the U.S. Navy.

Additional Public Directorships (current):

   None

Board Leadership Structure

The Independent Directors, each year in conjunction with the Board’s self-assessment, evaluate the continued effectiveness of the Board’s leadership structure in the context of Capital One’s specific circumstances, culture, strategic objectives, and challenges. The diverse backgrounds and experiences of our directors provide the Board with broad perspectives from which to determine the leadership structure best suited for Capital One and the long-term interests of Capital One’s stockholders and other stakeholders.

We believe that our existing Board leadership structure, with Mr. Fairbank acting as CEO and Chairman of the Board, provides the most effective governance framework and allows our Company to benefit from Mr. Fairbank’s talent, knowledge, and leadership as the founder of Capital One and allows him to use thein-depth focus and perspective gained in running the Company to effectively and efficiently lead our Board. Capital One appropriately maintains strong independent and effective oversight of our business and affairs through our empowered Lead Independent Director;all-independent Board committees with independent chairs that oversee the Company’s operations, risks, performance, and business strategy; experienced and committed directors; and frequent executive sessions without management (including Mr. Fairbank) in attendance.

Lead Independent Director

Our Board believes that an active, empowered Lead Independent Director is key to providing strong, independent leadership for the Board. The Lead Independent Director position, elected annually by the other disinterested independent directors upon the recommendation of the Governance and Nominating Committee, is a critical aspect of our corporate governance framework.

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

The Lead Independent Director’s responsibilities include:

 

 

Board Leadership

 

Organizing and presiding over executive sessions

 

Setting the agendas for and leading executive sessions

 

Has   Having authority to call meetings of the independent directorsIndependent Directors

 

Soliciting feedback for and engaging the CEO on executive sessions

 

Advising the Chairman of the Board on the retention of advisors and consultants who report directly to the Board

 

Advising the Governance and Nominating Committee and the Chairman of the Board on the membership of Board committees and the selection of committee chairs

 

Acting as a key advisor to the CEO on a wide variety of Company matters

 

 

Board Culture

 

Serving as liaison between the Chairman of the Board and the Independent Directors

 

Facilitating discussion among the independent directorsIndependent Directors on key issues and concerns outside of Board meetings

 

Ensuring Board discussions demonstrate appropriate effective challenge of management

 

Facilitating teamwork and communication among the Independent Directors

 

Fostering an environment that allows for engagement by and commitment of Board members

 

Board Meetings

 

  

Approving meeting agendas for the Board

 

  

Approving information sent to the Board

 

  

Approving Board meeting schedules and working with the Chairman of the Board and committee chairs to assure there is sufficient time for discussion of all agenda items

 

  

Presiding at all meetings of the Board at which the Chairman of the Board is not present

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

Performance and Development

 

  

Leading the annual performance assessment of the CEO

 

  

Facilitating the Board’s engagement with the CEO with respect to the CEO’s performance assessment and CEO succession planning

 

  

Leading the Board’s annual self-assessment and providing recommendations for improvement, if any

 

 

Stockholder Engagement

 

  

If requested by larger stockholders, ensuring that he or she is available for consultation and direct communication

 

  

Reviewing stockholder communications addressed to the full Board, to the Lead Independent Director, or to the Independent Directors, as appropriate

In evaluating candidates for Lead Independent Director, the Independent Directors consider several factors, including each candidate’s corporate governance experience, Board service and tenure, leadership roles, and ability to meet the necessary time commitment. For an incumbent Lead Independent Director, the Independent Directors also consider the results of the candidate’s annual Lead Independent Director assessment. For a description of the Lead Independent Director annual assessment as described inprocess, see “Annual Assessment of the Lead Independent Director” below.beginning on page 31.

Annual Assessment of the Lead Independent Director

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To support the Independent Directors in electing a Lead Independent Director, the Governance and Nominating Committee oversees an annual process to evaluate the effectiveness of the Lead Independent Director. Each year the Governance and Nominating Committee designates one Independent Director as the facilitator, who solicits input and feedback from all directors on the performance and effectiveness of the Lead Independent Director. The facilitator shares the results with the Governance and Nominating Committee and, as appropriate, the Board, without the Lead Independent Director present. The Independent Directors consider the results of this assessment in the annual election of the Lead Independent Director.

Our Lead Independent Director is currently Ms. Hackett. As Lead Independent Director, Ms. Hackett has a strong record of active engagement both inside and outside the board room, including regular meetings with federal regulators and company executives inone-on-one and group settings. Ms. Hackett is also an active member of Tapestry Networks’ Lead Director Network, a select group of lead independent directors from America’s most successful companies who share a commitment to improving corporate performance and earning stockholder trust through more effective board leadership. Leveraging her significant experience serving in leadership capacities in a variety of environments, Ms. Hackett has fostered a culture of collaboration, diligence, trust and mutual respect that allows the Board to work effectively to provide oversight of and effective challenge to management. Based on her performance, the independent directors unanimously supported Ms. Hackett’sre-election as Lead Independent Director for aone-year term beginning May 2019.


CORPORATE GOVERNANCE

 

 Key BoardSection II - Corporate Governance Practicesat Capital One

Key Board Governance Practices

20192021 Board Meetings and Attendance

 

  

The Board held 1916 meetings and the Board’s committees collectively held 4033 meetings

 

  

All directors then serving attended the 20192021 Annual Stockholder Meeting, and Capital One expects all of the director nominees to attend the 20202022 Annual Stockholder Meeting

 

  

Each of our current directors attended at least 75% of the aggregate number of the meetings of the Board and the committees on which they served during the period the director was on the Board or committee

Director Onboarding and Education

The Company, in consultation with the Governance and Nominating Committee, has established a director onboarding and continuing director education programprograms to support our directors in fulfilling their responsibilities as members of the Board and to assist them in keeping current on industry, corporate, regulatory, and other developmentsdevelopments.

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relevant to their work as directors. First, allAll new directors participate in the Company’s director onboarding program to familiarize them withfacilitate director learning relating to the Company’s values, strategic plans, accounting policies, financial reporting, risk management, code of ethics, key regulatory issues, competition, and industry dynamics. DuringAs part of this onboarding program, over a period of approximately 18 months, new directors meet with members of senior management from all of the businessserving in various roles and staff areas,functions, as well as Board committee chairs, the Lead Independent Director, and individual directors, to review and discuss information about the Company, the business, the boardroom, and individual director roles and responsibilities. Additionally, new directors are assigned an experienced director to serve as a mentor to facilitate their onboarding to the Board and the Company.

Our continuing director education program then helps keep directors current on industry, corporate and other developments relevantis designed to their work as directors by providing:provide: (i) semi-annualregular updates on directorexternal opportunities for continuing education programs offered by applicable regulators, professional organizations, and academic institutions; (ii) internal director education programs; (iii) various board-related publications to Board members;publications; and (iv) access topeer-to-peer networks. Our directors are also encouraged to pursue other educational opportunities, at the Company’s expense, that may enable them to betterenhance directors’ ability to perform their duties.

Executive Sessions

Executive sessions ofOur Independent Directors areregularly convene executive sessions led by the Lead Independent Director at Board and are an important governance practice because they enablecommittee meetings as needed. The executive sessions allow the BoardIndependent Directors to discuss matters, such as strategy, CEO and senior management performance and compensation, succession planning, Board effectiveness, and board effectivenessother matters without management present. Our Independent Directors meet in executive session without management at least once annually and, in 2019,

In 2021, the Independent Directors met eleven13 times in executive session. During these executive sessions, the Independent Directors have complete access to suchall the members of the Company’s senior executive management as they may request, including but not limited tosuch as the CEO, CFO, Corporate Secretary, General Counsel, Chief Risk Officer, Chief Audit Officer, Chief Information Security Officer, Chief Technology Risk Officer, Chief Credit Review Officer, Chief Compliance Officer, and Chief Information SecurityCompliance Officer. The Lead Independent Director and/or any director may request additional executive sessions of Independent Directors.

Directors Are Actively Engaged Outside of Board Meetings

Engagement outside of Board meetings provides our directors with additional insight into our business and our industry. It also provides our Board with valuable perspective on the performance of our Company, Board, CEO, and other members of senior management.

 

  

Our committee chairs and Lead Independent Director meet and speakcommunicate regularly with each other and with both the CEO and members of our management team, as well as with our federal regulators, usually independently of the CEO.

 

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

  

Our committee chairs and Lead Independent Director conductpre-meeting reviews of agendas and provide feedback directly to management. After Board meetings, the committee chairs and Lead Independent Director conduct post-meeting debriefs with management to discuss anyfollow-up items.

 

  

Individual directors confer with each other and with our CEO, members of our senior management team, and other key associates as needed.

Annual Board and Committee Evaluations

In order to monitorAnnually, in compliance with the NYSE listed company rules and improve their effectiveness,other applicable laws, rules, and to solicit and act upon feedback received,regulations, the Board and its committees hold aconduct formal self-evaluations to assess and improve the Board’s effectiveness and functionality. Furthermore, the Board and its committees periodically may further assess their effectiveness outside of the annual self-evaluation process. The Board believes that in addition to serving as a tool to evaluate and improve performance, evaluations can serve several other purposes, including the promotion of good governance and the integrity of financial reporting, reduction of risk, informing the Board refreshment process, strengthening of the board-managementBoard-management partnership, and helping set and oversee boardBoard expectations of management. In assessing their performance, the Board and its committees take a multi-year perspective to identify and evaluate trends and assure themselves that areas identified for improvement are appropriately and timely addressed.

To ensure the process stays fresh and continues to generate rich insights, the Board follows a cyclical, programmatic approach when conducting Board and committee evaluations. This approach includes regular,

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

holistic reviews of the evaluation framework, methodology, and form. While the Board and each of its committees conducts a formal evaluation annually, the Board considers its performance and that of its committees continuously throughout the year and shares feedback with management.

 

LOGO

LOGO

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

As part of the Board’s self-evaluation process, directors consider various topics related to Board composition, effectiveness, structure, effectiveness and responsibilitiesperformance and the overall mix of director skills, experience, and background. Specifically, topics considered during the 20192021 annual Board and committee self-evaluations process included:

 

  

Board engagement, culture, and setting the “tone at the top”

 

  

Board leadership, including the roles of the Lead Independent Director’s roleDirector and Chairman of the Board’s roleBoard

 

  

Oversight of and engagement in corporate strategy (both short- and long-term strategic objectives) and Company performance

 

  

Oversight of the CEO, executive compensation, and evaluation

 

  

CEO and executive talent development and succession planning

 

  

Access to Company executives and associates

 

  

Board and committee composition, including director skills, background, diversity, and new director recruiting activities

 

  

Oversight of enterprise and technology risk, including the stature of the risk management function and appropriateness of the Company’s risk appetites and risk management in light of the scale and complexity of the Company’s business

 

  

Overall Board governance including quality and quantity of materials and information, conduct of meetings, and support for those activities from management

In future years,Each year, the Board and its committees may conduct their annual evaluations inthrough one or a different manner, such as throughcombination of evaluative approaches, including written surveys, individual director interviews, group discussions in executive session, individual director interviews and/or engagement of a third-party facilitator.

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Annual Assessment of Individual Director Nominees

Each year the Chair of the Governance and Nominating Committee conducts an individual director assessment process. This process includes candid,one-on-one discussions between the Governance and Nominating Committee’s Chair and each Board member regarding the individual performance and effectiveness of the directors nominated by the Board forre-election by Capital One’s stockholders. Directors may also provide feedback on any other individual director’s performance at any time, regardless of whether it is part of the formal assessment process. The Lead Independent Director is also assessed annually through a process facilitated by another independent member of the Board. See “Annual

LOGO

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Section II - Corporate Governance at Capital One

Annual Assessment of the Lead Independent Director”Director

To support the Independent directors in selecting the Lead Independent Director, the Governance and Nominating Committee oversees an annual process to evaluate the performance and effectiveness of the Lead Independent Director. Each year the Governance and Nominating Committee designates one Independent Director as a facilitator, who solicits feedback and perspectives from all directors on page 26the Lead Independent Director. The facilitator then shares the results with the Governance and Nominating Committee and, as appropriate, the Board, without the Lead Independent Director present. The Independent Directors consider the results of this assessment in the annual selection of the Lead Independent Director.

Our Lead Independent Director is currently Ms. Hackett. As Lead Independent Director, Ms. Hackett has a strong record of active engagement both inside and outside the boardroom, including regular meetings with federal regulators and company executives in one-on-one and group settings. Ms. Hackett is also an active member of Tapestry Networks’ Lead Director Network, a select group of lead independent directors from America’s most successful companies who share a commitment to improving corporate performance and earning stockholder trust through more effective board leadership. Leveraging her significant experience serving in leadership capacities in a variety of environments, Ms. Hackett has fostered a culture of collaboration, diligence, trust, and mutual respect that allows the Board to work effectively to provide oversight of and effective challenge to management. Based on her performance, the Independent Directors unanimously supported Ms. Hackett’s re-election as Lead Independent Director for a description of that process.

LOGOone-year term beginning May 2021.

Annual Performance Assessment of the CEO

UnderLed by the direction of our Lead Independent Director, the Independent Directors annually assess the performance of Mr. Fairbank as Capital One’s CEO. TheCEO through a process developed and overseen by the Governance and Nominating Committee is responsible for developing and overseeing the process, facilitated by the Lead Independent Director and involving all Independent Directors, for conducting the CEO’s annual performance evaluation.Committee. This process includes anin-depth discussion of the CEO’s performance by the Independent Directors in executive session during which directors consider a variety of factors to evaluate Mr. Fairbank’s performance. The Board viewsfactors. For example, cultural values and ethical conduct as aare critical component offactors in both selecting and evaluating the CEO, and as such, as part of this annual performance evaluation,therefore, the BoardIndependent Directors specifically considersconsider the CEO’s efforts to establish,in establishing and maintainmaintaining Capital One’s culture, brand, and reputation, with a strategic focus on products and services thatto build an enduring customer franchise and on embedding Capital One’s culture throughout the organization. The Independent Directors also consider feedback raised throughfrom the Board discussion and self-assessment materials provided by Mr. Fairbank to the Board regarding his and the Company’s performance and achievements forof various subjective and objective metrics. For additional information, see “Chief Executive Officer Compensation” beginning on page 60.70.

The annual CEO performance assessment is completed as part of theend-of-yearyear-end compensation process. The Compensation Committee managesend-of-yearyear-end compensation decisions within the context of such assessment,

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

and the Lead Independent Director and Chair of the Compensation Committee jointly share the input and feedback of the CEO performance assessment with Mr. Fairbank in a closed session.

The Board’s Role in Corporate Oversight

Our Board is accountable for oversight of Capital One’s business affairs and operations. In carrying out this responsibility, among other things, the Board oversees management’s development and implementation of the Company’s (i) corporate culture; (ii) corporate strategy; (iii) financial performance and associated risks; (iv) the enterprise-wide risk management framework, including cybersecurity risk; and (v) succession planning for the Company’s CEO and other key executives.executives; and (vi) policies, programs, and strategies related to environmental, social, and governance matters. For information regarding the Board’s role in oversight of the Company’s policies, programs, and strategies related to environmental and social practices, see “Environmental, Social, and Governance Practices” beginning on page 46.

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

COVID-19 Pandemic

During 2021, the Board was deeply engaged in the Company’s response to the COVID-19 pandemic. As the COVID-19 pandemic developed, a cross-functional team of Company management was assembled to continuously monitor the impact of the COVID-19 pandemic on our business and implement necessary measures to appropriately manage risk. The Board has received frequent updates on the pandemic’s impact on market conditions and the Company’s business and associates, and reviewed with management the Company’s risk mitigation strategies and business contingency plans. Since mid-March 2020, this Board oversight included both formal and informal Board meetings and updates regarding the Company’s pandemic response.

Corporate Culture

Capital One embodiesbelieves that a strong ethical corporate culture which is a key element of sound and sustainable corporate governance practices, beginning at the top with senior leadership. The Board plays a critical role in supporting and overseeing Capital One’s corporate culture, mission, values, and setting the “tone at the top” by adopting policies, codes of ethics, and a philosophy for hiring and compensation practices that promote ethical behavior, compliance with laws and regulations, including those pertaining to consumer protection and privacy, effective internal controls and risk management;management, and sound governance. A strong and sustainable culture is also supported by many elements of theThe Company’s governance and risk management programs also support a strong and sustainable culture in several ways, including through the governance framework, risk management program, ethics program, and talent management and compensation policies and practices.

The Board and its committees have many opportunities to oversee and engage with management on the Company’s culture throughout the year including through, among other things, (i) reviewing and overseeing Capital One’s strategy, including by engaging in constructive dialogue with the CEO and senior executives on the alignment of the Company’s culture with its long-term strategy during the annual Board Strategy Meeting (which is further discussed below under “Corporate Strategy”), (ii) reviewing and adopting employment policies, compensation plans and incentive structures that promote effective internal controls and governance practices and overall ethical behavior; (iii) reviewing and discussing with the Chief Human Resources Officer the results of associate engagement surveys (which include associate feedback on the Company’s culture, mission, and values), associate retention and turnover rates, and the Company’s diversity and inclusion efforts, and (iv) approvingthings:

Reviewing and overseeing Capital One’s strategy, including by engaging in constructive dialogue with the CEO and senior executives on the alignment of the Company’s culture, mission, and values with its long-term strategy, including during the annual Board Strategy Meeting (which is further discussed below under “Corporate Strategy”);

Reviewing and adopting employment policies, compensation plans and incentive structures that promote effective internal controls and governance practices and overall ethical behavior;

Engaging with the Chief Human Resources Officer and reviewing and discussing the results of associate engagement surveys (which include associate feedback on the Company’s culture, mission, and values), associate retention and turnover metrics, employment policies and benefits, and the Company’s diversity and inclusion efforts and results; and

Approving and overseeing adherence to the Company’s Code of Conduct, and receiving regular reporting from the Chief Compliance Officer on the Company’s ethics program and associate conduct.

Corporate Strategy

The Board, in fulfilling its responsibility to manage risk and maximize long-term stockholder value, is accountable for reviewing and overseeing the creation and implementation of Capital One’s corporate strategy. The Board expects management, with input from the Board, to develop, communicate, and implement a strategy that allows Capital One to: (i) invest in long-term capabilities and opportunities; (ii) secure competitive, endgame positions in our key businesses; (iii) attract and retain customers; (iv) grow resiliently; (v) promote ethical behavior and compliance with applicable laws and regulations; (vi) withstand economic stress and market volatility; and (vii) conform to the Board’s established risk tolerance. These strategies should deliver long-term benefits and returns to our stakeholders, including our stockholders, regulators, customers, associates, and communities in which we operate.

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Section II - Corporate Governance at Capital One

The development of Capital One’s strategy is an ongoing, iterative process that includes engagement from and between the CEO, Division Presidents, the CFO, the General Counsel, the Corporate Secretary, the Chief Risk Officer, the Chief Audit Officer, and the Board. Each year, the full Board participates in an annual Board Strategy Meeting that provides an opportunity for the Board to engage with the CEO and key senior leaders in assessing the competitive environment and Capital One’s enterprise and divisional strategies, and to provide effective challenge, feedback, and input on the Company’s long-term strategy and investments. In addition,Following the Board Strategy Meeting, the Chief Risk Officer meets with the full Board to provide a risk assessment of Capital One’s strategic imperatives. Afterwards, the Board reviews and approves the long-term strategic plan. As the year progresses, the Board remains engaged in overseeing the implementation and monitoring of Capital One’s strategy through updates by the CEO on enterprise corporate

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strategy and by Division Presidents on business line strategies and results. These updates typically include business line performance and outlook, external and competitive trends, key investment opportunities, and risk evaluation and mitigation strategies. This approach allows the Board to engage in informed discussions with management regarding financial performance and trajectory, capital allocation, strategy implementation, and risk-mitigation plans, where appropriate.

Financial Performance and Associated Risks

The Board oversees the Company’s financial performance by reviewing with management, on a regular basis, the Company’s quarterly and annual financial statements. The Audit Committee oversees the integrity of the Company’s financial statements by, among other things, obtaining independent assurance as to the completeness and accuracy of its financial statements from an independent registered public accounting firm, whose qualifications, independence, and performance it reviews on an annual basis. The Audit Committee also oversees the integrity of the Company’s internal controls over financial reporting by, among other things, reviewing periodic assessments of the adequacy and effectiveness of the Company’s financial controls performed by both the Company’s independent registered public accounting firm and internal audit function. In addition, the Board, either directly or through the Risk Committee, plays an integral role in the oversight of capital planning and adequacy, funding and liquidity risk management, market risk management, investment portfolio management, and other asset liability management matters.

Risk Oversight

The Board believes that effective risk management and control processes are critical to Capital One’s safety and soundness, our ability to predict and manage the challenges that Capital One and the financial services industry face, and, ultimately, Capital One’s long-term corporate success.

The enterprise-wide risk management framework defines the Board’s appetite for risk taking and enables senior management to understand, manage, and report on risk. The risk management framework is implemented enterprise-wide and includes eightseven risk categories: compliance, credit, legal, liquidity, market, operational, reputation, and strategic. Management has developed risk appetite statements with accompanying metrics which are meaningful to the organization and reflect the aggregate level and types of risk Capital One is willing to accept in order to achieve its business objectives, clarifying both risks the Company is actively taking and risks that are purposely avoided.

The Risk Committee is responsible for the oversight of enterpriseenterprise-wide risk management for the Company, and is responsible for reviewing and recommending to the Board for approval certain risk tolerances taking into account the Company’s structure, risk profile, complexity, activities, size, and other appropriate risk-related factors. Within management, enterpriseenterprise-wide risk management is generally the responsibility of the Chief Risk Officer, who has accountability for proposing risk tolerance and reporting levels related to all eightseven risk categories. The Chief Risk Officer is also responsible for ensuring that the Company has an overall enterprise risk framework and that it routinely assesses and reports on enterprise level risks. The Chief Risk Officer reports both to the CEO and to the Risk Committee. The Audit Committee also plays an important risk oversight function, and oversees elements of compliancecompliance. The Compensation Committee oversees compensation policies and legal risk. Each committeepractices to ensure balanced risk-taking as further described in “Risk Assessment of the Board oversees reputation risk matters within the scope of their respective responsibilities.Compensation Policies and Practices” beginning on page 34 below. Finally, the Board as a whole oversees the entire enterpriseenterprise-wide risk framework for the Company, including the oversight of strategic risk.

CAPITAL ONE FINANCIAL CORPORATION  

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

Cybersecurity and Technology Risk

As a financial services company entrusted with the safeguarding of sensitive information, our Board believes that a strong enterprise cybersecuritycyber program is vital to effective cybersecurity risk management. The Board of Directors is committed to engaging in robust oversight of the Company’s cybersecurity program on an ongoing basis.

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

Oversight of the Cybersecurity Incident

In 2019, the Company experienced a cybersecurity incident (“Cybersecurity Incident”) in which we determined there was unauthorized access by an outside individual who obtained certain types of personal information relating to people who had applied for our credit card products and to Capital One credit card customers. We immediately fixed the configuration vulnerability that this individual exploited and verified that there were no other instances in our environment. The person responsible was arrested by the Federal Bureau of Investigation on July 29, 2019 and federal prosecution of the responsible person has commenced. The U.S. Attorney’s Office has stated that they believe the data has been recovered and that there is no evidence the data was used for fraud or shared by this individual. For additional details regarding the Cybersecurity Incident, please see the section entitled “Part I—Item 1. Business—Overview—Cybersecurity Incident” of the Form10-K.

Promptly following discovery of the Cybersecurity Incident on July 19, 2019, management reported the event to the Board, and since that time, the Company and the Board have taken a number of actions to strengthen the Company’s cybersecurity posture and further enhance Board oversight:

Independent and Engaged Oversight. Following discovery of the Cybersecurity Incident, the Board immediately mobilized to provide independent and engaged oversight of the Company’s response efforts. Independent members of the Risk Committee, the Audit Committee, the Governance and Nominating Committee and the full Board, including independent directors with significant cybersecurity and technology experience, collectively have met over 20 times to review and discuss the Cybersecurity Incident and the Company’s response and ongoing cybersecurity program. In addition, Board members have held numerous informal update sessions with management.

Outside Expert Perspective and Advice. The Board engaged independent third party experts, and has received regular updates and extensive reporting from those experts regarding ongoing incident response, root cause analysis, and implementation of security enhancements to remediate any identified gaps in our cybersecurity posture.

Enhanced Board Oversight of Cybersecurity Risk. As a result of this work, our Board’s engagement on cybersecurity has been heightened, and the Board is overseeing multiple enhancements management is making to Capital One’s cybersecurity standards, policies, procedures and processes. This effort is intended to strengthen our cybersecurity risk management capabilities, including reporting on these risks to the Board and its Committees. The Risk Committee has taken the lead in overseeing this effort, and the full Board has also been actively engaged.

Enhanced Cybersecurity Governance. Management has established a senior management level committee dedicated to discussion of enterprise wide cybersecurity related issues, with a mandate to, among other things, support reporting to the Board regarding our cybersecurity strategy and the continuous enhancement of our cybersecurity risk management capabilities, as well as the escalation of cybersecurity threats and incidents to the Board, where appropriate.

Enhanced Cybersecurity Defenses. Under our Board’s oversight, the Company immediately mobilized to address the specific configuration vulnerability in our infrastructure exploited in the Cybersecurity Incident, and is taking a number of additional actions to enhance its technical cybersecurity risk management capabilities.

Our Board is committed to helping ensure learnings from this incident continue to be incorporated into our cybersecurity risk management structures and processes to further strengthen our cybersecurity defenses.

Ongoing Oversight of Cybersecurity Risk

Under the Board’s leadership and oversight, Capital One has invested heavily in cybersecurity and will continue to do so. Our Board and its Committees are continuing to be actively engaged in the oversight of the Company’s

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cybersecurity risk profile, enterprise cybersecurity program and key enterprise cybersecurity initiatives. As part of its program of regular oversight, the Risk Committee of the Board is responsible for overseeing cybersecuritycyber risk, information security, and technology risk, as well asincluding management’s actions to identify, assess, mitigate, and remediate material issues.cyber issues and risks. The Risk Committee receives regular quarterly reports from the Chief Information Security Officer and the Chief CybersecurityTechnology Risk Officer on the Company’s cybersecuritytechnology and cyber risk profile, and enterprise cybersecuritycyber program, and meetskey enterprise cyber initiatives. In addition, the Risk Committee discusses matters escalated to it by the Technology and Cyber Risk Committee, a management-level committee dedicated to the discussion of enterprise-wide cybersecurity and technology risk issues whose responsibilities include, among other things, discussion of cyber and technology risks. The Risk Committee coordinates with the full Board regarding the strategic implications of cyber and technology risks.

The Chief Information Officer, Chief Information Security Officer, at least quarterly.and Chief Technology Risk Officer also follow a risk-based escalation process to notify the Risk Committee outside of the quarterly reporting cycle when they identify an emerging risk or material issue. The Risk Committee annually reviews and recommends the Company’s information security policy and information security program to the Board for approval. At least annually, the Board reviews and discusses the Company’s technology strategy with the Chief Information Officer; reviews and discusses the Company’s cybersecurity strategy with the Chief Information Security Officer and Chief Technology Risk Officer; and approves the Company’s technology strategic plan. In addition, the Risk Committee participates in periodic cyber education sessions.

Succession Planning

Under the Corporate Governance Guidelines, the Board is responsible for maintaining a succession plan for the CEO. The Board has in place anCEO and certain key executive roles. An effective planning process has been developed and maintained to selectidentify, develop, and assess successors to the CEO and annuallycertain key executives. The Board reviews the CEOthese succession plan.plans at least annually. Our Board believes that the directors and the CEO should work together on executive succession planning and that the entire Board should be involved. Each year, as part of its succession planning process, our CEO provides the Board with recommendations on, and evaluations of, potential CEO successors. The Board reviewsconsiders a number of factors such as experience, skills, competencies, diversity, and potential in its review of the senior executive team’s experience, skills, competencies and potentialteam to assess which executives possess or can develop the attributes that the Board believes are necessary to lead and achieve the Company’s goals. Among other steps taken to promote this process throughout the year, theexecutives one and two levels of executives below the CEO which include the CEO’s direct reports, often attend Board meetings and present to the Board, providing the Board with numerous opportunities to interact with our senior management and assess their leadership capabilities. Additionally, each line of business engages in succession planning for key roles at least once per year. The Chief Human Resources Officer reviews the line of business succession plans.

Our Board proactively reviewed plans for temporary emergency successors across key roles in late 2021. The temporary emergency succession plan is intended to identify the leaders who can assume the responsibilities in the immediate short term to ensure business continuity, day-to-day management of the team and business for our senior management and key roles. Our Board also has established steps to address emergency CEO succession planning for an unplanned CEO succession event. Our emergency CEO succession planning is intended to enable our Company to respond to an unexpected CEO transition by continuing our Company’s safe and sound operation and minimizing potential disruption or loss of continuity to our Company’s operations and strategy. There is also available, on a continuing basis as a result of the process described above, the CEO’s recommendation on a successor should the CEO become unexpectedly unable to serve. The Board also reviews annually the CEO’s emergency successor recommendations.

Risk Assessment of Compensation Policies and Practices

The Compensation Committee oversees all of our compensation policies and practices, including our incentive compensation policies and practices, with a view toward ensuring that such policies and practices encourage

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

balanced risk-taking, are compatible with effective controls and risk management, and align with our business strategy. Annually,strategy, and enable the Company to attract and retain top talent, especially in key job functions. Every two years, the Compensation Committee reviews and approves the Incentive Compensation Governance Policy, which applies to all Company associates and governs incentive compensation decisions. The Incentive Compensation Governance Policy provides the framework for oversight of the design of incentive compensation programs. In setting executive compensation, the Compensation Committee assesses each of the named executive officersNEOs against one or more performance objectives specifically designed to evaluate the degree to which the named executive officers balanced risks inherent in their specific roles. The Compensation Committee also implements additional risk-balancing features for certain equity awards, as described in more detail in the “Compensation Discussion and Analysis” beginning on page 51.57.

In addition, the Compensation Committee reviews the Company’s NEO and other senior executive compensation programs as well as any other material incentive compensation programs. During these reviews, the Compensation Committee discusses the Company’s most significant risks, including the Company’s status with respect to managing those risks and the relationship of those risks to compensation programs. The review includes discussion and analysis of risk-balancing features embedded in these incentive compensation programs and other actions taken by the Company to appropriately balance risk and achieve conformance with regulatory guidance. The Compensation Committee also discusses these programs with the Company’s Chief Risk Officer, Chief Human Resources Officer, and the Compensation Committee’s independent compensation consultant, as appropriate. Based on these discussions, the Compensation Committee believes these compensation programs are consistent with safety and soundness, and operate in a manner that appropriately balances risk.

CAPITAL ONE FINANCIAL CORPORATION  

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

risk, and are not reasonably likely to have a material adverse effect on the Company.

The Compensation Committee’s active oversight, together with the Company’s interactions and discussions with its regulators, has further enhanced the Company’s risk management and control processes with respect to incentive compensation at the Company and supported our continued compliance with the interagency guidance on sound incentive compensation practices.

Stockholder Engagement

 Stockholder Engagement Program

We value the input and insights of our stockholders and are committed to continued meaningful engagement with investors. As a result, we engage in continuous outreach throughout the year to enable meaningful engagementdiscuss with our stockholders the issues that are important to them, listen to their expectations for us, and share our views. During our discussions, we also seek to provide visibility and transparency into our business, our performance, and our governance and compensation practices. We report stockholder feedback to our Board to help them drive results. respond to stockholders’ concerns and feedback.

Stockholder Engagement Program

In 2019,2021, we engaged in direct outreach and discussions with stockholders representing approximately 70% of our outstanding shares. Key topics of focus included environmental, social, and governance matters, companyCompany strategy and results, board composition stockholder action by written consent,and refreshment, and executive compensation. Key features of our stockholder engagement program include: (i) continuous, year-round outreach; (ii) meaningful board-driven engagement; (iii) regular board reporting; and (iv) stockholder-driven improvements.

 

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CAPITAL ONE FINANCIAL CORPORATION  

 

Continuous Outreach.  2022 PROXY STATEMENT   Our CEO, CFO, and Investor Relations team meet frequently with stockholders and the investment community. In addition, members of management, including our Investor Relations, Corporate Governance, and Executive Compensation teams, as well as our General Counsel, Corporate Secretary and CFO, meet with key governance contacts at our larger stockholders throughout the year.

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CORPORATE GOVERNANCE

 

Meaningful Engagement. Our goal is to engage in a manner characterized by both transparency and respect, fostering collaborative and mutually beneficial discussions. Depending on the topics discussed with investors, our engagement with stockholders may include our Lead Independent Director, the Chair of the Compensation Committee or the Chair of theSection II - Corporate Governance and Nominating Committee (if different from our Lead Independent Director).

at Capital One

 

Regular Board Reporting.The Governance and Nominating Committee, Compensation Committee, and the Board request and receive reports several times a year from our Investor Relations team and members of management and actively discuss stockholders’ feedback and insights. Our Board and management review and evaluate stockholder input to identify issues and concerns that may require Board action or enhancements to our policies, practices or disclosure.

Continuous Outreach

Stockholder-Driven Improvements. In recent years, in response to stockholder feedback, we have made significant

Our CEO, CFO, and Investor Relations team meet frequently with stockholders and the investment community regarding Company strategy and performance. In addition, members of management, including our Investor Relations, Governance and Securities, and Executive Compensation teams, as well as our General Counsel and Corporate Secretary and our CFO, meet with key governance contacts at our larger stockholders throughout the year.

Meaningful Engagement

Our goal is to engage with our stockholders in a manner characterized by both transparency and respect, fostering collaborative and mutually beneficial discussions. Depending on the topics discussed with investors, our engagement with stockholders may include our Lead Independent Director, the Chair of the Compensation Committee, or the Chair of the Governance and Nominating Committee (if different from our Lead Independent Director).

Regular Board Reporting

The Governance and Nominating Committee, the Compensation Committee, and the Board request and receive reports several times a year from our Investor Relations team and members of management and actively discuss stockholders’ feedback and insights. Our Board and management review and evaluate stockholder input to identify issues and concerns that may require Board action or enhancements to our policies, practices, or disclosure.

Board’s Response to Stockholder Feedback

In recent years, in response to stockholder feedback, we have made the following improvements to our corporate governance and executive compensation practices and disclosures:

 

  

Following engagement with stockholders, in 2020, the Company is proposingamended its Certificate of Incorporation to permit stockholders to act by written consent, as further describedsubject to certain procedural and other safeguards that the Board believes are in management’s proposalthe best interests of Capital One and our stockholders.

Beginning with the 2020 performance year, the Compensation Committee and the Independent Directors determined to amend Capital One’s Restated Certificateaward a portion of Incorporation.the CEO’s year-end incentive in the form of a performance share award that vests entirely based on the Company’s relative TSR over a three-year performance period relative to the Performance Share Peers.

Added disclosure regarding the settlement value related to the performance share awards that vested during the performance year based on the Company’s performance for the associated three-year performance period in the Compensation Discussion and Analysis. See “Approval“Settlement of Amendments to Restated Certificate of Incorporation to Allow Stockholders to Act by Written Consent”Performance Shares Granted in January 2019” beginning on page 11082 for additional information.

Enhanced our description of this proxy statement.the Compensation Committee and Independent Directors’ processes for considering Company performance throughout the year and determining the level and pay mix associated with the year-end incentive awards granted to our NEOs. See “Compensation Committee Process to Determine Year-End Incentive” beginning on page 76 and “Our Compensation Governance Cycle” on page 69.

In July 2020, the Compensation Committee and the Independent Directors increased the size and diversity of the Company’s peer group used to determine the level and components of NEO compensation to add seven additional peers, including diversified financial institutions and payment companies, with whom we compete for executive talent. See “Peer Groups” beginning on page 93 for more information.

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Section II - Corporate Governance at Capital One

 

  

Beginning with the 2019 performance year, the Compensation Committee (“Committee”) and the Independent Directors increased the alignment of CEO compensation with Company performance and stockholder interests by increasingdecreasing the percentageamount of the CEO’s total target compensation awarded at the beginning of the performance year such that the vast majority of CEO compensation is tied to ayear-end evaluation of CEO and Company performance from 40% to 90%.performance. See “2019“2021 CEO Compensation Program”Program and Components” beginning on page 6070 for more information.

 

  

Expanded disclosure in our proxy statement regarding our approach to environmental, social, and governance matters in response to discussions held with investors during the Company’s formal stockholder outreach and as a result of management’s and the Board’s continuous benchmarking against emerging governance practices. See “Environmental, Social, and Governance Practices” beginning on page 4246 for more information.

Stockholder Engagement Cycle

Introduced new metrics for our performance share program, more closely aligning pay and performance, and increased the rigor of relative Company performance governing payouts applicable to performance share awards. See “Performance Share Award” beginning on page 62 for more information.

While our Investor Relations team and management meet continuously throughout the year, the following graph describes the typical annual cycle of our formal stockholder engagement.

 

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CAPITAL ONE FINANCIAL CORPORATION  

 

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

Section II - Corporate Governance at Capital One

 

Provided greater transparency regarding the Committee’s use of discretion, particularly regarding theyear-end incentive awards granted to the NEOs. See “Use of Discretion” on page 59 for more information.

We Engage Across Many Channels

 

Company-Led Engagement

 

Stockholder-Led Engagement

    Dedicated Investor Relations Department.Our Investor Relations professionals are dedicated full timefull-time to responding to questions from stockholders about the Company, its strategy, performance, and performance,governance, and other issues of investor interest.

 

    Formal Outreach Program.In addition to continuous outreach on a broad set of topics, our formal outreach program includes proactive outreach to our largest stockholders at least twice a year focused on governance, compensation, and related issues. Through our formal outreach program, our Board and management gain stockholder insights and an opportunity to assess and respond to stockholder sentiment.

 

   Quarterly Earnings Conference Calls.In addition to prepared remarks, our management team participates in aquestion-and-answer session aimed at allowing stockholders to gain further insight into the Company’s financial condition and results of operations.

 

   Regular Investor Conferences and Road Shows.Management and our Investor Relations team routinely engage with investors at conferences and other forums. During 2019,2021, management attended 1312 investor conferences.conferences and hosted over 170 investor engagements.

 

   Meetings with Directors.If requested, our directors ensure that they are available for consultation and direct communication with our stockholders.

 

   Voting. Our stockholders have the opportunity to vote for the election of all of our directors on an annual basis using a majority voting standard, and, through our annual vote on executive compensation, to regularly express their opinion on our compensation programs.

 

   Annual Stockholder Meeting. Our directors are expected to, and do, attend the annual meeting of stockholders, where all of our stockholders are invited to attend, ask questions, and express their views.

 

   Written Correspondence. Stockholders may write to the Board through the Corporate Secretary at the address provided below in “How to Contact Us” on page 46.51.

 

   Special Meetings.A stockholder or group of stockholders that hold at least 25% of our outstanding common stock may request a special meeting of stockholders.

 

   Proxy Access. A stockholder or group of up to 20 stockholders who have owned at least 3% of the Company’s outstanding common shares of voting stock continuously for at least three years may nominate and include in the Company’s proxy statement the greater of two director candidates or 20% of the total Board.

 

Written Consent. The Company’s Certificate of Incorporation permits stockholders to act by written consent, subject to certain procedural and other safeguards.

Board Committees

 Board Committees

Our Board has four standing committees: Audit, Risk,Compensation, Governance and Nominating, and Compensation.Risk. Each of our committees:

 

  

Is led by an active, empowered, and independent Committee Chaircommittee chair

 

  

Is comprised of all independent members

 

  

Operates in accordance with a written charter, which is reviewed annually

 

  

Assesses its performance annually

 

  

Has authority to retain outside advisors, as desired

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

Section II - Corporate Governance at Capital One

 

Information About Our Current Board Committee Membership and 20192021 Committee Meetings

 

    

  Director

 

  

Audit(4)    

 

  

Compensation 

 

  

Governance 

and Nominating 

 

  

Risk 

 

 

Richard D. Fairbank

           
            

 

Aparna Chennapragada

     

 

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Ann Fritz Hackett

     

 

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Peter Thomas Killalea

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Eli Leenaars

  

 

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Pierre E. Leroy(1)(2)

  

 

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François Locoh-Donou

     

 

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Peter E. Raskind

        

 

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Eileen Serra(3)

           
            

 

Mayo A. Shattuck III

     

 

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Bradford H. Warner(2)

  

 

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Catherine G. West

  

 

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# MEETINGS HELD IN 2019

 

  13  5  10  12
            

LOGO Chair    LOGO Member

    
  Director  Audit(1)  Compensation  Governance
and Nominating
  Risk
    

Richard D. Fairbank

            
    

 

Ime Archibong

     

 

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Christine Detrick

  

 

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Ann Fritz Hackett

     

 

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Peter Thomas Killalea

     

 

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Eli Leenaars(2)

  

 

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François Locoh-Donou

     

 

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Peter E. Raskind

        

 

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Eileen Serra(2)

  

 

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Mayo A. Shattuck III

     

 

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LOGO

 

   
    

 

Bradford H. Warner(2)

  

 

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LOGO

 

    

 

Catherine G. West

  

 

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LOGO

 

    

 

Craig Anthony Williams

  

 

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# MEETINGS HELD IN 2021

  11  6  7  9
        

 

(1)
LOGO 

Mr. Leroy was appointed to the Risk Committee effective December 17, 2019. Chair

LOGO

 Member

 

(2)(1)

The Board has identified Mr. Leroy and Mr. Warner as “audit committee financial experts” under the applicable Securities and Exchange Commission (“SEC”) rules based on their experience and qualifications; six other director nominees could qualify as “audit committee financial experts” under the relevant NYSE standards.

(3)

Ms. Serra was appointed to the Board effective February 26, 2020.

(4)

Eachdetermined that each member of the Audit Committee is “financially literate” withinpursuant to the listing standards of the NYSE. No member of the Audit Committee simultaneously serves on the audit committees of more than three public companies, including Capital One.

(2)

The Board has determined that Mr. Leenaars, Ms. Serra, and Mr. Warner are “audit committee financial experts” under the applicable Securities and Exchange Commission (“SEC”) rules based on their experience and qualifications; two of our other Audit Committee members also could qualify as “audit committee financial experts” under the relevant NYSE standards.

Committee Membership Determinations

Annually, the Governance and Nominating Committee assesses and considers membership for each of the Board’s standing committees. This review takes into account, among other factors, committee needs, director experience, committee succession planning, and the desire to balance membership continuity with new insights.

The Chair of the Governance and Nominating Committee facilitates discussions with management, committee chairs, the Chairman of the Board, and individual directors, as needed, and shares that feedback with the Governance and Nominating Committee. The Governance and Nominating Committee makes recommendations for committee membership and Chairschairs to the full Board.

 

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SECTION ICORPORATE GOVERNANCE

Section II - CORPORATE GOVERNANCE AT CAPITAL ONECorporate Governance at Capital One

 

Committee Responsibilities

 

Audit Committee

 

Compensation Committee

Primary Responsibilities:

 

   OverseeAssist our Board with the oversight of the qualifications, independence, and performance of the Company’s independent registered public accounting firm

 

   Oversee the appointment, compensation, retention, and work of the Company’s independent registered public accounting firm

 

   Assist our Board with the oversight of the integrity of the Company’s financial statements, including matters related to internal controls over financial reporting

 

   Review and discuss with management their assessment of the effectiveness of the Company’s disclosure controls and procedures and whether any changes are necessary in light of such assessment

 

   In consultation with the Risk Committee, review and discuss with the Chief Risk Officer and management (i) the key guidelines and policies governing the Company’s significant processes for risk assessment and risk management; and (ii) the Company’s major financial risk exposures and the steps management has taken to monitor and control such exposures

 

   Oversee the Chief Audit Officer and the internal audit function

 

   Approve or replace the Chief Audit Officer, as appropriate, and annually review the performance, independence, and compensation of the Chief Audit Officer

 

   Oversee compliance by the Company with legal and regulatory requirements

 

   Perform the fiduciary audit committee function on behalfas the audit committee of our bank subsidiaries in accordance with federal banking regulations

 

   Review the Company’s ethics program that monitors compliance with the Company’s Code of Conduct and the record of such compliance

 

   Review and recommend to the Board (or disinterested members of the Board, as appropriate) approval of (i) the Company’s Code of Conduct and any material changes thereto; and (ii) any waiver of the Code of Conduct for directors and certain executive officers

Qualifications:

  Each member of the Audit Committee is “financially literate” within the listing standards of the NYSE

  No member of the Audit Committee simultaneously serves on the audit committees of more than three public companies, including that of Capital One

  The Board has identified Mr. Leroy and Mr. Warner as “audit committee financial experts” under the applicable SEC rules based on their experience and qualifications

 

Primary Responsibilities:

 

   Evaluate, approve, and recommend to the Independent Directors the CEO’s compensation, including any salary, incentive awards, perquisites, and termination arrangements, in light of the Compensation Committee’s assessment of his performance and anticipated contributions with respect to the Company’s strategy and objectives

 

   Review, approve, and recommend the salary levels, incentive awards, perquisites, and termination arrangements for Senior Management, other than the CEO, to the Independent Directors

 

   Review and approve the Company’s goals and objectives relevant to compensation, oversee the Company’s policies and programs relating to compensation and benefits available to Senior Management with a goal of aligning the policies and programs with such goals and objectives, and review relevant market data relating to compensation and benefits

 

   Oversee incentive compensation programs for Senior Management and others who can expose the Company to material risk with a goal that such programs be designed and operated in a manner that achieves balance and is consistent with safety and soundness

 

   Review data and analyses to allow an assessment of whether the design and operation of incentive compensation programs is consistent with the Company’s safety and soundness as provided under applicable regulatory guidance

 

   Administer Capital One’s 2004 Stock Incentive Plan, 2002 Associate Stock Purchase Plan, and other compensation and benefits plans

 

   Periodically review and recommend director compensation to the Board

 

   Based on a review and discussion with management, recommend the inclusion of the Compensation Discussion and Analysis in our annual proxy statement

 

The Compensation Committee may delegate authority as it deems appropriate in furtherance of its responsibilities to one or more subcommittees of directors consisting of one or more members of the Compensation Committee as appropriate, or to management. The Independent Directors may meet with the Compensation Committee, as appropriate, to review and approve compensation for the CEO and Senior Management.

 

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Section II - Corporate Governance at Capital One

 

Governance and Nominating Committee

 

Risk Committee

Primary Responsibilities:

 

   Plan for director succession and assist our Board by identifying and recommending nominees for election to our Board and review the qualifications of potential Board members

 

   Annually reviewReview and recommend committee membership

 

   Lead the Company’s corporate governance policies and practices, including recommending to the Board the Corporate Governance Guidelines

 

   Oversee the Board and CEO’s annual evaluation processesprocess and periodically discuss the plan for the CEO’s succession

 

   Oversee management’s stockholder engagement program and practices and evaluate stockholder proposals and other correspondence

 

   Establish and oversee processes for annual individual director and Board assessments and oversee that committee chairs perform annual committee evaluations

 

   Keep informed regarding external governance trends, including reviewing benchmarking research conducted by management

 

   As it determines appropriate, and in coordination with other committees of the Board, as applicable, overseeOversee the Company’s policies, programs, and strategies related to environmental, social, and/or governance matters in coordination with other committees of the Board, as applicable

 

Primary Responsibilities:

 

   Assist our Board with oversight of the Company’s enterprise-wide risk management framework, including policies and practices established by management to identify, assess, measure, and manage key risks facing the Company across all of the Company’s eight risk categories: strategic, compliance, operational, reputation, legal, credit, market, and liquidity risk

 

   Discuss with management the enterprise’s risk appetite and tolerance, and at least annually recommend to the full Board the statement of risk appetite and tolerance to be communicated throughout the Company

 

   Review and approve annually the credit review plans and policies, and any significant changes to such plans as appropriate

 

   Review and recommend to the Board the Company’s liquidity risk tolerance at least annually, taking into account the Company’s capital structure, risk profile, complexity, activities, and size. Senior management reports to the Risk Committee or the Board regarding the Company’s liquidity risk profile and liquidity risk tolerance at least quarterly

 

   Oversee the Company’s cybersecuritytechnology and cyber risk profile, top cybersecuritytechnology and cyber risks, enterprise cybersecuritycyber program and key enterprise cybersecuritycyber initiatives

The Charters of the Audit, Compensation, Governance and Nominating, and Risk Committees are available on our website at www.capitalone.com. Under “About,” selectwww.capitalone.com, under “Investors,” then “Corporate Governance.“Governance & Leadership,” then “Board of Directors and Committee Documents.

Compensation Committee Consultant

The Compensation Committee has the authority to retain and terminate legal counsel and other consultants and to approve such consultants’ fees and other retention terms. The Compensation Committee has retained the services of Frederic W. Cook & Co., Inc. (“FW Cook”), an independent executive compensation consulting firm. FW Cook reports to the Compensation Committee and its engagement may be terminated by the Compensation Committee at any time.

The Compensation Committee determines the scope and nature of FW Cook’s assignments. In 2019,2021, FW Cook performed the following work for the Compensation Committee:

 

  

Provided independent competitive market data and advice related to the compensation for the CEO and the other executive officers, including the developmentevolution of the Company’s peer comparator group used for competitive analysisanalyses

 

  

Reviewed management-provided market data and recommendations on the design of compensation programs for senior executives other than the CEO

 

  

Reviewed Capital One’s executive compensation levels, performance, and the design of incentive programs

 

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Reviewed the Company’s non-management director compensation program for Capital One’s directors and provided competitive compensation data and director compensation program recommendations for review and consideration

 

  

Provided information on executive and director compensation trends and analyses of the implications of such trends for Capital One

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Consultants from FW Cook typically attend Compensation Committee meetings and executive sessions of the Compensation Committee upon request of the Compensation Committee Chair, including meetings held jointly with the Independent Directors to review or approve the compensation for the CEO and the other executive officers and to provide an independent perspective regarding such compensation practices.

The services provided by FW Cook are limited in scope as described above. FW Cook does not provide any additional services to the Company or its management other than the services provided to the Compensation Committee. The Compensation Committee has considered factors relevant to FW Cook’s independence from management under SEC and NYSE rules and has determined that FW Cook is independent from management.

Executive Officers

 Executive Officers

The following individuals served as the Company’s executive officers as of March 21, 2022:

 

 Robert M. Alexander

 

 Chief Information Officer

 

 Age: 5557

 

Mr. Alexander has served as our Chief Information Officer since May 2007, and is responsible for overseeing all technology activities for Capital One. Mr. Alexander joined Capital One in April 1998. From April 1998 to May 2007, Mr. Alexander had responsibility at various times for a number of Capital One’s lending businesses, including the U.S. consumer credit card and installment loan businesses.

 

 Jory A. BersonNeal Blinde                         

 

 Chief Human Resources  OfficerPresident, Commercial Banking

 

 Age: 49

 

Mr. BersonBlinde has served as our Chief Human Resources OfficerPresident, Commercial Banking since June 2009,March 2022, and is responsible for overseeingleading all aspects of Commercial Banking including Corporate and Commercial Real Estate Banking, Capital One’s Human Resources strategy, recruitment efforts,Markets, Treasury Services and development programs.all related operations. Mr. BersonBlinde joined Capital One as a member of our Executive Committee in July 1992. From July 1992January 2022. Prior to June 2009,joining Capital One, Mr. Berson held a variety ofBlinde served in various leadership roles at Capital One, includingWells Fargo & Company, a financial services company, most recently serving as Executive Vice President Financial Services and President, U.S. Card.Treasurer from October 2015 to December 2021.

 

 R. Scott Blackley

 Chief Financial Officer

 Age: 51

Mr. Blackley has served as our Chief Financial Officer since May 2016, and is responsible for managing Capital One’s finance team and the overall financial management of the Company. Mr. Blackley joined Capital One in March 2011 and served as the Company’s Controller from March 2011 to March 2017 and as Principal Accounting Officer from July 2011 to May 2017. Prior to joining the Company, Mr. Blackley held various executive positions at Fannie Mae and senior roles in consulting and public accounting, including an appointment to the U.S. Securities and Exchange Commission as a Professional Accounting Fellow and as a Partner with KPMG, LLP.

Kevin S. Borgmann

 

 Senior Advisor to the CEO

 

 Age: 4850

 

Mr. Borgmann has served as a Senior Advisor to the CEO and executive team since February 2018, with a focus on strategy, risk management, and executive recruiting matters. Mr. Borgmann joined Capital One in August 2001. Since that time he has served in a variety of roles at Capital One, including Senior Vice President with the Credit Card business from March 2008 until September 2010, President of Capital One Auto Finance from September 2010 until October 2012, Deputy Chief Risk Officer from October 2012 to January 2013, and Chief Risk Officer from January 2013 through January 2018.

 

 Matthew W. Cooper

 

 General Counsel and Corporate

 Secretary

 

 Age: 4850

 

Mr. Cooper has served as our General Counsel since February 2018, and is responsible for overseeing Capital One’s Legal Department. As of March 2022, Mr. Cooper also serves as our Corporate Secretary. Mr. Cooper joined Capital One in January 2009. From January 2009 to January 2018, Mr. Cooper held a variety of roles within Capital One’s Legal Department, including Chief Counsel, Litigation from January 2009 to February 2014, Chief Counsel, Global Card from July 2012 to January 2017, and Chief Counsel, Legal from January 2016 to February 2018. Prior to joining Capital One, Mr. Cooper served in various executive roles within the legal department of the General Electric Company and one of its successor companies, Genworth Financial.

 

 

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 Lia N. Dean

 

 Head ofPresident, Retail Bank Marketing and  Retail&

 Premium Card Products

 

 Age: 4244

 

Ms. Dean has served as our Head ofPresident, Retail Bank Marketing and Retail& Premium Card Products since June 2018,November 2020, and is responsible for leading consumer marketing for Capital One’s Retail and Direct Bank as well as strategy, network management, customer experience andday-to-dayend-to-end operationsoperations. Ms. Dean also oversees Capital One’s upmarket credit cards, leads marketing for more than 500 Capital One retail locations across the United States.Card and Retail Bank businesses, and manages the Card digital experience. Ms. Dean joined Capital One in April 2014. From April 2014 to June 2018, Ms. Dean served as Senior Vice President, Strategy for Capital One’s Retail and Direct Bank businesses, where she led the national expansion of Capital One Cafés. From June 2018 to June 2020, Ms. Dean served as our Head of Bank Marketing and Retail, and from June 2020 to November 2020, Ms. Dean served as Head of Upmarket, Card Customer Experience & Bank Marketing. Prior to joining Capital One, she was a partner with McKinsey & Company, a management consulting firm, where she led work for clients across North America, Europe and Asia, with particular expertise in loyalty, customer lifecycle management, retail execution, and consumer insights.firm. In addition, Ms. Dean was a founding member of CashEdge, a fintech venture, which was acquired by FiServ in 2011.

 

 John G. Finneran, Jr.Kaitlin Haggerty               

 

 Senior Advisor to the CEOChief Human Resources

 and Corporate SecretaryOfficer

 

 Age: 7037

 

Mr. FinneranMs. Haggerty has served as a Senior Advisor to the CEO and our Corporate SecretaryChief Human Resources Officer since August 2018,February 2022, and is responsible for advising on legaloverseeing Capital One’s Human Resources strategy, recruitment efforts, and regulatory issues, and corporate strategy, reputation, mission and culture and overseeing all Board of Directors and Senior Executive governance processes. Mr. Finnerandevelopment programs. Ms. Haggerty joined Capital One in September 1994October 2017 as General Counsel anda Senior Director in Corporate Secretary, andStrategy. From October 2017 to June 2020, Ms. Haggerty served in thatroles of increasing responsibility in our Corporate Strategy Group, where she partnered with the Card leadership team on product and growth strategies. In June of 2020, she transitioned from her role from September 1994as Managing Vice President in Corporate Strategy to February 2018, responsible for managingbecome the head of the Walmart Partnership. From July 2020 to November 2021, Ms. Haggerty led the Walmart Partnership program within our Card business before transitioning to the HR organization as a Senior Vice President. Prior to joining Capital One’s legal, governmental affairs, corporate governance, regulatory relations and corporate affairs departments, and managed Capital One’s internal audit department for administrative purposes. From February 2018 to July 2018, Mr. FinneranOne, Ms. Haggerty served as Chief Risk Officer and Corporate Secretary.the chief executive officer of Blu Homes, a startup focused on improving homebuilding through technology. Earlier in her career, Ms. Haggerty served as a management consultant at Bain & Company.

 

 Sheldon “Trip” Hall

 

 Chief Risk Officer

 

 Age: 4345

 

Mr. Hall has served as our Chief Risk Officer since August 2018, and is responsible for all aspects of Capital One’s risk management function, including oversight of risk management activities in areas such as credit risk, operational risk, compliance risk, and information securitytechnology risk. Mr. Hall joined Capital One in June 1997. Since that time, he has served in a variety of roles in Capital One’s Installment Loans, Credit Card, National Small Business Lending, Auto Finance and Mainstreet Card businesses, including serving as President of Capital One Auto Finance from November 2012 to March 2017 and the Executive Vice President of Domestic Consumer Card from March 2017 to July 2018.

 

 Celia S. Karam

 

 Card Chief AuditOperating Officer

 

 Age: 4143

 

Ms. Karam has served as our Card Chief AuditOperating Officer since June 2018,August 2021. Her organization is focused on building world-class products, capabilities and customer experiences that drive business growth, inspire customer loyalty, and empower the financial well-being of customers. Among her responsibilities is responsible for leading Capital One’s internal audit function, developing the Company’s audit strategyoversight of Bank Voice and ensuring the Company maintains an effective control environment on behalf of the Board of Directors.Card Customer Channels, Customer Resiliency, CreditWise, Fraud & Servicing Strategy, and our international Card businesses (UK and Canada). Ms. Karam joined Capital One in July 2006. From July 2006 to June 2018, Ms. Karam served in a variety of roles within Capital One’s Banking and Consumer Credit Card businesses. Key positions include Vice President of Consumer Lending to Retail Bank Customers from January 2012 to June 2013, Managing Vice President of Consumer Bank Products from July 2013 to December 2016, and Senior Vice President, Head of Small Business Banking from January 2017 to May 2018. Ms. Karam also served as the company’s Chief Audit Officer from June 2018 to July 2021.

 

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 Frank G. LaPrade, III

 

 Chief Enterprise Services Officer

 Officer and Chief of Staff to

the CEO

 

 Age: 5354

 

Mr. LaPrade has served as our Chief Enterprise Services Officer since 2010 and Chief of Staff to the CEO since 2004, and is responsible for managing Enterprise Services for Capital One, including Technology, Digital, Design, Enterprise AI/ML Product, Capital One Software, Growth Ventures, Brand, Enterprise Supplier Management, External Affairs, Workplace Solutions, and Corporate Security. Mr. LaPrade joined Capital One in JanuaryFebruary 1996. Since that time he has served in various positions, including as Capital One’s Deputy General Counsel from 1996 to 2004, responsible for managing the company’s litigation, employment, intellectual property and transactional practice areas.

 

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 Christopher T. NewkirkMichael J. Wassmer         

 

 President, Small Business,  International and Walmart

 Age: 49

Mr. Newkirk has served as our President, Small Business, International and Walmart since February 2019. Mr. Newkirk is responsible for leading Capital One’s small business credit card and small business banking businesses, Capital One’s credit card partnership with Walmart, Capital One’s United Income wealth management business in the United States, and Capital One’s International credit card businesses. Mr. Newkirk joined Capital One in September 2008. Since that time, he has served in a variety of roles of increasing responsibility in Capital One’s card and small business banking businesses, both in the US and in the UK, including as Executive Vice President and Head of International Card from July 2013 to November 2016 and most recently as President, International and Small Business from November 2016 to February 2019. Prior to joining Capital One, Mr. Newkirk’s experience includes strategy consulting with McKinsey & Company, where he served banking, technology and industrial clients across the United States and Europe.

 Kleber Santos

 President, Retail and Direct  Banking

 Age: 46

Mr. Santos has served as our President, Retail and Direct Banking since March 2017, and is responsible forend-to-end operations, profit and loss management, and overall strategy for the Retail and Direct Bank organization. Mr. Santos joined Capital One in January 2006 as Director of Corporate Strategy. From 2008 to 2014, he served as Senior Vice President, leading marketing and analytics for Capital One’s Retail and Direct Bank. From August 2014 to March 2017, Mr. Santos served as Executive Vice President of the Consumer Bank. Prior to joining Capital One, Mr. Santos’ experience includes serving as an engagement manager and U.S. payments expert at McKinsey & Company, where he led a variety of projects for the leading credit card issuers and banks in the U.S. Mr. Santos is second lieutenant of infantry in the Brazilian Army Reserve Forces.

 Michael C. Slocum

 President, Commercial  Banking

 Age: 63

Mr. Slocum has served as our President, Commercial Banking since September 2011, and is responsible for leading all aspects of Commercial Banking including Corporate and Commercial Real Estate Banking, Capital Markets, Treasury Services and all related operations. Mr. Slocum joined Capital One in August 2007. From August 2007 to September 2011, Mr. Slocum was Executive Vice President of Capital One’s Banking Business, leading the company’s Commercial Banking business including lending, deposit products and capital markets. Before joining Capital One, Mr. Slocum served in various leadership roles at Wachovia Bank (now Wells Fargo & Company).

 Michael J. Wassmer

 President, U.S. Card

 

 Age: 5052

 

Mr. Wassmer has served as President, U.S. Card since November 2016,June 2020, and is responsible for leading the Company’s consumer and small business credit card business in the United States.States and internationally. Mr. Wassmer joined Capital One in July 1994. Since that time, Mr. Wassmer has served in roles of increasing responsibility across the Company, expanding his leadership scope and experience driving strategy and analysis, finance, operations and risk management across all of our consumer and small business, domestic and international card businesses. From 2013 to November 2016, Mr. Wassmer served as Executive Vice President of the Company’s U.S. Branded Card business. From November 2016 to May 2020, Mr. Wassmer served as President, U.S. Card.

 

 Sanjiv Yajnik

 

 President, Financial Services

 

 Age: 6365

 

Mr. Yajnik has served as our President, Financial Services since June 2009, and is responsible for overseeing Capital One’s Auto Finance business and Wealth Management business. Mr. Yajnik joined Capital One in July 1998. From July 1998 to June 2009, Mr. Yajnik led several businesses within Capital One, including Capital One Europe, Capital One Canada, and Capital One Small Business Services. Mr. Yajnik became President, Financial Services in June 2009. Prior to joining Capital One, Mr. Yajnik held leadership positions at PepsiCo, Circuit City and Mobil Oil.

 Related Person TransactionsAndrew M. Young             

 Chief Financial Officer

 Age: 47

Mr. Young has served as our Chief Financial Officer since March 2021, and is responsible for overseeing Capital One’s finance team and the overall financial management of the Company. Mr. Young joined Capital One in June 1996. Since that time, he has served in a variety of roles at Capital One. Most recently, he was Senior Vice President and Business Line Chief Financial Officer of the Company from April 2018 to February 2021. In this role, he was responsible for managing all lines of business chief financial officer teams as well as enterprise planning and budgeting. Mr. Young also served as the Chief Financial Officer of Capital One, N.A., the largest of the Company’s two national bank subsidiaries, from July 2018 until February 2021. Prior to his most recent role, he served as Senior Vice President, Head of Corporate Planning and CFO of Infrastructure from January 2015 to April 2018.

Related Person Transactions

Our Board has approved a written Related Person Transaction policy, which sets forth policies and procedures for reviewing, and approving or ratifying, transactions with directors, director nominees, executive officers, stockholders holding 5% or more of Capital One’s voting securities, or any of their immediate family members or

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affiliated entities (collectively, “Related Persons”). The policy covers transactions, arrangements, and relationships where Capital One is a participant, the aggregate amount exceeds $120,000, and a Related Person has a direct or indirect material interest (“Related Person Transactions”). Under the policy, Related Person Transactions must be approved or ratified by the Governance and Nominating Committee, and may only be ratified or approved if the committee determines the Related Person Transaction isTransactions are not inconsistent with the best interests of the Company and its stockholders.

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In reviewing Related Person Transactions, the Governance and Nominating Committee considers all relevant facts and circumstances, which may include: the benefits to the Company from the transaction; the nature and extent of the Related Person’s interest in the transaction; the impact, if any, on a director’s independence; any implications under Capital One’s Code of Business Conduct and Ethics (including whether the transaction would create a conflict of interest or the appearance thereof); any concerns with respect to reputation risk; the availability of other sources for comparable products or services; and the terms of the transaction as compared to the terms available to unrelated third parties or to Capital One’s associates, generally.

The Governance and Nominating Committee haspre-approved the following types of Related Person Transactions as being not inconsistent with the best interests of Capital One and its stockholders: director and executive compensation otherwise disclosed in the Company’s proxy statement and/or approved by the Compensation Committee or the Board; transactions in amounts that are not material and where the relationship arises only from a Related Person’s position as an employee (other than as an executive officer) or a director of, or having immaterial financial holdings in, another entity; and financial services, including loans, extensions of credit, or other financial services and products provided by Capital One to a Related Person that are in the ordinary course,non-preferential, do not involve features unfavorable to the Company, and comply with all applicable laws, rules, and regulations (including the Sarbanes-Oxley Act of 2002 and Regulation O of the Board of Governors of the Federal Reserve, and the Federal Deposit Insurance Corporation Guidelines).

From time to time in the ordinary course of its business, Capital One issues loans and provides other financial services and products to directors, executive officers, and/or nominees for director, or to a director’s, executive officer’s, or director nominee’s immediate family member, including persons sharing the household of such director, executive officer, or director nominee (other than a tenant or employee). Such loans and other financial services and products are made in the ordinary course of business; are on substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable loans and financial services and products with persons not related to the Company; and do not involve more than the normal risk of collectability or present other features unfavorable to the Company.

Matthew W. Cooper is Capital One’s General Counsel.Counsel and Corporate Secretary. Mr. Cooper’sbrother-in-law is a partner at the international law firm of McGuireWoods LLP (“McGuireWoods”). Capital One has engaged McGuireWoods from time to time in the ordinary course of business and on anarm’s-length basis. The relationship between Capital One and McGuireWoods began before Mr. Cooper was employed by Capital One and alsopre-dates Mr. Cooper’sbrother-in-law’s association with McGuireWoods. Mr. Cooper’sbrother-in-law does not work on any Capital One matters and his ownership in the firm is less than 1%. In 2019,2021, Capital One made aggregate payments to McGuireWoods of approximately $5.9$8 million for legal services. This relationship was ratified by the Governance and Nominating Committee.

Trip Hall is Capital One’s Chief Risk Officer. In 2021, Mr. Hall’s spouse iswas a Senior DirectorVice President in our Human Resources department and hasdepartment. She worked for Capital One for over 18 years.20 years and left the Company during 2021. Mr. Hall’s spouse received compensation of approximately $296,000$250,000 in 2019,2021, including an annual salary and incentive awardsaward commensurate with her qualifications, responsibilities, and other employees holding similar positions. She did not report directly or indirectly to Mr. Hall. This relationship was ratified by the Governance and Nominating Committee.

 

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 Environmental, Social and Governance PracticesCORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

Environmental, Social, and Governance Practices

At Capital One, we embrace the idea that we do well as a company by doing good in the communities we serve. While our approach to corporate social responsibility continues to evolve, each year we remain focused on three core elements: our people, our community, and our environmental footprint. The Governance and Nominating

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Committee of the Board has primary oversight responsibility for the Company’s policies, programs and strategies related to environmental and social practices, as well as governance matters. Highlights of our environmental and social programs are summarized below.

Oversight of Environmental, Social, and Governance Matters

Our ESG approach is integrated into each of our lines of business and helps define how we pursue business opportunities and manage risk. Our Corporate Social Responsibility team works with colleagues throughout the Company on an ongoing basis to shape our efforts and monitor progress on key ESG issues. To strengthen our oversight of ESG issues, in 2020 we established a cross-functional ESG Advisory Committee, which is a management-level committee led by senior executives from across the Company and chaired by our General Counsel and Corporate Secretary, that meets monthly to help guide our Company’s ESG initiatives. In August 2021, we published a stand-alone ESG Fact Sheet containing certain disclosures aligned with frameworks developed by the Task Force on Climate-Related Financial Disclosures (TCFD) and the Value Reporting Foundation’s Sustainability Accounting Standards Board (SASB).

At the Board level, the Governance and Nominating Committee has overall responsibility for overseeing policies, programs and strategies related to ESG matters in coordination with other committees and the full Board, as appropriate, including the Risk Committee, which oversees risks such as those associated with climate. In addition, our Board takes ESG issues into consideration in making decisions about executive compensation. See “Company Performance Assessment” beginning on page 78. The Governance and Nominating Committee engages on ESG matters with management at least annually, including receiving updates on investor sentiment, the Company’s Corporate Social Responsibility Report, and other ESG initiatives.

Our People

Since Capital One’s founding, our success has been rooted in our culture of putting people first. For our customers, we believe that our products are innovative, simple to use, and deliver tremendous value for individuals of all backgrounds. For ourOur more than 50,000 associates unleashingunleash their talents enables us to deliver on our mission to bring ingenuity, simplicity, and humanity to banking. We strive to empower our talented associates to grow in their careers as they take on new roles, learn valuable skills, receive candid and actionable feedback, and meet personalized development goals. And we’veWe’ve invested significantly in learning programs, resources, and technology in order to developwith the goal of developing people to reach their highest potential, cultivate role expertise, create the workforce of the future, and accelerate business impact.

U.S. Workforce by the Numbers (as of 2019)For Our Associates

 

U.S. Workforce by the Numbers (as of December 31, 2021)

LOGO

 

  

LOGO

 

  

LOGO

 

50% people of color  53%52% women  91% of surveyed associates are proud to work for Capital One

Highlights of “Our People” programs for our associates include the following:

 

  

Innovative Products that Help Customers Succeed.We seek our customers’ insights and stay attuned to their candid feedback to ensure we are delivering innovative products and tools that meet their changing needs and help them succeed financially. We are making it easier for our customers to use credit wisely with customer alerts — our CreditWise tool that helps them understand, monitor, and improve their credit scores — and our Capital One mobile application which includes purchase alerts and enhanced controls for security and fraud prevention. Building on these tools and resources, we launched Eno, a text-based chatbot to help manage a customer’s finances in a conversational way.

Diversity, Inclusion & Inclusion.Belonging (“DIB”). We are workingstrive to make Capital One a place where everyone feels seen, heard, and valued, and where each associate has an equal opportunity to succeed. We empower our associates to do great work by creating an inclusive culture of belonging that values diverse perspectives,

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fosters collaboration, and encourages innovative ideas, with all diversity and inclusion efforts overseen by our Chief Diversity, Inclusion & Inclusion Officer.Belonging Officer, who engages regularly with our CEO, Board, and senior management team. Growing the diversity of our workforce at all levels, with an emphasis on leader and executive roles, is an important component of our comprehensive DIB strategy. We remain focused on recruiting, developing and elevating exceptionally diverse talent on our journey to full representation. In 2021, the Compensation Committee added DIB to the Performance Factors (as defined on page 81) used to determine the year-end incentive for our named executive officers.

 

  

Women in Tech.Continued Response to COVID-19With Pandemic. We increased family care time, relaxed our Women in Tech (“WIT”) program,we bring Capital One associates — both womenvacation policies, and men — togetherwaived the new hire waiting periods for benefits. We introduced new and enhanced programs to help improveassociates with childcare. We invested in mental health services and expanded our health coverage for COVID-related illnesses. Associates on Capital One’s health insurance plan also have mental health covered at 100%, which allows them to seek support at no cost.

Business Resource Groups. We believe in creating a culture that values and celebrates all perspectives, and we encourage all associates to participate in our seven Business Resource Groups (“BRGs”) as a member or as an ally. BRGs are associate-led organizations committed to attracting, developing, engaging and retaining our diverse workforce and enhancing the representationrichness of women in technology. Through programs like Capital One Codersour workplace for all associates. Each BRG has an Executive Committee sponsor. There are currently more than 100 local BRG chapters across our footprint, with 63% of U.S. associates and our sponsorship57% of the Grace Hopper Celebration of Women in Computing, WIT focuses on helping women and girls develop a love of technology and supports the career development of women in tech roles.associates globally belonging to at least one BRG.

 

  

Competitive Pay and Benefits.Capital One is proud to offer our Total Rewards program, combining unique benefits and compensation offerings to attract and retain the world’s best talent. Our competitive benefits— likebenefits, such as generous parental leave benefits, on-site health centers, flexible work solutions, market-leading company contributions to associates’ 401(k) plans, educational assistance and other physical and mental health, wellness, and financial benefits, are all designed to help associates grow and develop inside and outside of the workplace and empower them in their lives.

 

  

Pay Equity.Pay equity has long been a core tenet of our pay philosophy and is central to our values. We review groups of associates in similar roles, accounting for factors that appropriately explain differences in pay such as job location and experience. Based on this analysis, our aggregated adjusted pay gap results show that as of 2019February 2022, we paid women in the U.S. 100% of what men are paid, and we paid racial and ethnic minoritiespeople of color in the U.S. 100% of what white associates were paid.

non-minoritiesLearning and Development. At Capital One, we celebrate curiosity, lifelong learning and the growth potential of all our associates. We’ve set out to build a world-class development culture designed to empower all to learn and lead. In 2021, Capital One delivered 3.5 million online and instructor-led courses for our associates and contractors through our intuitive learning platforms—One Learn and Learning Hive—that enable associates to search and engage with a variety of learning plans and online training.

For Our Customers

Highlights of “Our People” programs for our customers include the following:

Innovative Products that Help Customers Succeed. We seek our customers’ insights and stay attuned to their candid feedback to deliver innovative products and tools that meet their changing needs and help them succeed financially. We are paid.making it easier for our customers to use credit wisely with customer alerts from our CreditWise tool, available for customers and non-customers, which helps them understand, monitor, and improve their credit scores; and with our Capital One mobile application, which includes purchase alerts and enhanced controls for security and fraud prevention. Building on these tools and resources, we launched Eno, our intelligent financial assistant, which delivers proactive insights that help users save money and detect fraud while interacting in a conversational way.

 

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

Section II - Corporate Governance at Capital One

 

  

AwardsBusiness Ethics and Recognition.Responsible Business Practices. Our Code of Conduct memorializes Capital One’s commitment to comply with applicable laws and regulations governing our operations, and to earn our reputation for honesty, fair dealing, and integrity every day. In addition, the Corporate Compliance team develops training courses on a range of related topics such as compliance awareness training, ethical business practices and combating illegal conduct, including financial crimes, regulatory compliance, financial product safety and consumer protection, and business continuity planning.

Consumer Privacy. As a business that relies on trust, Capital One is committed to protecting consumer privacy and confidence in our ability to safeguard their personal and financial information. We collect information to better serve our customers and potential customers. Depending on how consumers interact with us, they have the ability to make certain choices regarding our collection, use and sharing of their information. In addition, some of their data is made available for copy, download, or deletion, upon consumer request.

Elimination of Overdraft Fees. In 2021, we became the first top-ten retail bank to provide free overdraft protection and eliminate all overdraft and non-sufficient funds fees for all consumer banking customers. Overdraft protection is a valuable and convenient feature and can be an important safety net for families.

Awards and Recognition

Our people, practices, and policies continue to be recognized by a wide range of publications and benchmarking institutes. These awards are often based on what our associates say about working at Capital One:

 

Fortune“100 Best Companies to Work For”

  

Human Rights Campaign Foundation “Corporate Equality Index” (100%)

 

Fortune “World’s Most Admired Companies

2021 PEOPLE “Companies That Care®

  

CAREERS & the disABLED Magazine “Top 50 Employers

 

Fortune

Great Place to Work’s50Best Workplaces for Parents

  

A “Best-of-the-Best Corporation for Inclusion” by the National Business Inclusion Consortium

 

Fortune “100Best Workplaces

DiversityInc Top 50 Companies for Diversity

  

Hispanic Association on Corporate Responsibility (HACR) “Corporate Inclusion Index

 

Fortune “100Best Workplaces for Millennials

  

Working Mother “BestBlack EOE Journal Best of Best 2021: Top Employers and Top Financial & Banking Companies for Multicultural Women”

 

G.I. Jobs(R)Jobs®Military-Friendly Employer (Bronze)(Silver)

  Working Mother

Seramount “100 Best Companies”

Fortune Best Workplaces in Financial Services & Insurance

Fortune Best Workplaces for Women

2022 Military Spouse Friendly® Employers

2022 Military Friendly® Supplier Diversity Program

NOD Leading Disability Employer

Seramount Best Companies for Multicultural Women

Wall Street Journal “Best-Managed Companies of 2021”

Dave Thomas Foundation for Adoption® Best Adoption-Friendly Workplaces

Wall Street Journal “Top Companies for Innovation”

48  

CAPITAL ONE FINANCIAL CORPORATION  

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

Our Community

The community programs and partnerships we pursue integrate Capital One’s core strengths with the skills, expertise, and experiences of others to make real and lasting change. We are a proudan engaged partner with a network of nonprofit organizations and local leaders who enhance educational opportunities, provide job training, build safedevelop workforce opportunity, support small and micro-businesses, develop affordable housing deliverand work to improve financial education and promote small business development.well-being.

 

LOGOLOGO LOGOLOGO LOGO
LOGO

424,000+207,000+ hours
volunteered by our

associates in 20192021

 

$60 million+ (in 2019)
70+ million donated in 2021
to more than 2,000 nonprofits
that help build economic

opportunity
in our communities

 

Recognized as one2021 honoree of

America’s Most Community

Minded Companies in the

in the  The Civic 50, a
Points of Light Civic 50

program
highlighting America’s most
community-minded companies

Highlights of our community engagement efforts include the following:

 

  

FutureEdge.Commitment to Socioeconomic Mobility. ThroughCapital One’s One Impact Initiative is an initial $200 million, five-year commitment to support growth in underserved communities and advance socioeconomic mobility by closing gaps in equity and opportunity. The Impact Initiative reflects Capital One’s core mission to Change Banking for Good, and our signature FutureEdge program, we have invested $150 million in our communities over five years to encourage job skills development for the 21st century;Company’s priorities around racial equity, affordable housing, small business support, small businesses in their development; and provide financial education and money management support. As part of our FutureEdge initiative, and through a combination of external partnerships and internal programs including the Plano Mayor’s Youth Internship Program, our Card Contact Center’s Catapult program, and Partnership for the Future, we provide youth with access to 21st century professionalworkforce development, and work opportunities, while also increasing the likelihood of their persistence to and through higher education.financial well-being.

 

  

In partnership with local public schools and organizations, our Capital One Coders program helps middle school students develop a greater interest in science, technology, engineering and mathematics (STEM) during a critical period in their education. Through theten-week program, Capital One associate volunteers teach students in schools across the country about problem solving, teamwork, and the basic principles of software development and coding. More than 6,500 volunteers from Capital One have contributed more than 130,000 hours in pro bono volunteerism through the Capital One Coders program since its launch in 2014.

 

  

We providelow-interest, community development loans to Community Development Finance Institutions to help capitalize small business loan funds and provide matching funds in support of small businesses. In addition, our FutureEdge grants support financial knowledge and skills programs such as the Dress for Success Financial Education Program. Developed by Dress for Success and funded by Capital One, this program provides financial coaching and education to women across our Capital One Café footprint. In 2019, we held these programs in ten cafés nationwide and look towards further expansion.

 

44  

 

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Additionally, in partnership with the Association for Enterprise Opportunity—a national organization that helps create economic opportunities for underserved entrepreneurs throughout the U.S.—Capital One is supporting 150 Black-owned businesses throughout the U.S. through $1.5 million in grant funding. Selected from a pool of more than 2,000 applicants, each business owner will receive $10,000 for their business. Of the businesses selected, 60% of the grants will go to support the resiliency of Black women-owned businesses and 30% of the grants will support the resiliency of the service industry.


SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

 

  

Other workforce development programs supported through FutureEdge include Per Scholas, (technologyan organization that provides technology access and education for underserved communities)communities, and Future Founders (entrepreneurship skills for high school students).

Community Advisory Council. We continueYear Up, an organization that addresses root causes of the Opportunity Divide and creates pathways to consult with our Community Advisory Council which engages our senior leadership with civic leaders, community representatives and consumer advocates to provide a variety of perspectives and facilitate informed dialogue on the company’s strategy, products, and services, especially those related to underserved communities.opportunity.

 

  

Affordable Housing.Housing and Community Development. We provide a comprehensive approach toaffordabletoaffordable housing, which is a central part of our focus on building healthy, thriving communities. We created the Blueprints to Buildings Fund in 2015 that provides grant support to nonprofit affordable housing developers, have worked with the Greater Washington Urban League to create a homebuyer’s club to prepare prospective homebuyers for home ownership through grants, savings accounts, and classes. We manage a $5.6$6 billion loan and investment portfolio focused on affordable rental housing through which we provide capital to finance affordable housing developments built by nonprofits, local agencies, and specialty developers anddevelopers. We bring financial expertise to developments with multiple public and private funding sources.

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

This allows us to address critical community needs through customization and innovation. Since the program’s inception of the Community Finance team in 2007, nearly 161,000 households have benefited from units financed by Capital One, has helped financecreating more than 140,000185,000 jobs along the way. In 2021, Capital One’s Community Finance team invested $1.85 billion in affordable housing, financed over 11,000 affordable housing units and created more than 14,000 jobs. Additionally, we created the Blueprints to Buildings Fund in 2015, which provides grant support to nonprofit affordable housing developers.

Additionally, we are committed to supporting residents of affordable housing.the properties we finance through Capital One Digital Access, an initiative launched in 2020 that seeks to create opportunities for growth through funding internet access, facilitating the donation of devices such as Chromebooks and tablets, and supporting training programs to help residents of all ages at properties financed by Capital One effectively connect with online resources.

The program has funded 11 properties in Houma, LA, Los Angeles, CA, New Orleans, LA, New York, NY, Seattle, WA, and the Washington, D.C. area—impacting more than 1,000 families. Survey results indicate that before this program, 60% of those residents reported having low-grade or no internet.

 

  

AwardsCommitment to Social Justice. Building upon our ongoing commitment of $10 million to organizations advancing the cause of social justice for Black communities, Capital One teamed up with the Congressional Black Caucus Foundation—a nonprofit organization that strives to advance the global Black community by developing leaders, informing policy, and Recognition. In 2019, our community engagement efforts earned useducating the following recognition and awards, including:public—to launch the National Racial Equity Initiative for Social Justice, a new initiative to support racial equity.

 

Fortune “Best 50 Workplaces for Giving Back”

“National CorporationWe also partnered with Delaware State University to bring Delaware’s only Historically Black College or University back to Wilmington after nearly a decade of operating a satellite campus several miles outside the heart of the Year”Carolinas-Virginia Minority Supplier Development Councilcity. The partnership was anchored in a $4.7 million in-kind donation of Capital One’s riverfront facility and a deepened recruiting relationship to expand opportunities for students to pursue careers at Capital One.

 “America’s Top Corporations for Women’s Business Enterprises”Women’s Business Enterprise National

Supporting Communities Impacted by the COVID-19 Pandemic. In April 2021, Capital One partnered with three organizations—the Richmond City Health District, Community of Hope (a nonprofit dedicated to eliminating health inequities in under-resourced communities), and the Memorial Library System—to address vaccine hesitancy and access in historically underrepresented communities.

Community Advisory Council. We continue to consult with our Community Advisory Council which directly engages our senior leadership with civic leaders, community representatives and consumer advocates from nearly 25 organizations, providing a variety of perspectives and facilitating informed dialogue on the company’s strategy, products and services—especially those related to underserved communities.

Our Environmental Footprint

Our environmental efforts are rooted in our sense of accountability for our actions, both to our stakeholders and society as a whole. We are committed to continuously improving the environmental sustainability of our business, to reducing the impact of our operations, and doing our part to using resources and materials thoughtfully.address climate change. We continue to engage our associates, customers, suppliers, and other stakeholders in our environmental efforts.

 

LOGOLOGO  LOGOLOGO  LOGOLOGO
Annually purchase 100%
renewable energy
Reducing greenhouse gas emissionsReducing water consumption
by 20% by 2025

50  

Annually purchase 100%

renewable energy

 Carbon neutral for Scope 1, 2 and
business travel greenhouse gas
emissions
 Diverted 58% of 2019 corporate
campus waste away from
landfills

CAPITAL ONE FINANCIAL CORPORATION  

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CORPORATE GOVERNANCE

Section II - Corporate Governance at Capital One

Highlights of our environmental sustainability efforts include the following:include:

 

  

Sustainable Finance.Reducing Greenhouse Gas (“GHG”) Emissions.Between 2015 Capital One has set GHG reduction targets for over a decade and 2019, we invested more than $7 billioncontinue to evaluate our GHG reduction targets in environmentally responsible projectslight of the most recent climate science and industry or market best practice. We recognize that for the world to achieve net zero emissions by 2050 we must implement decarbonization strategies through real business change and innovations and offset only what is impossible to eliminate. Capital One measures and has set targets for Scope 1 direct emissions from our operations, Scope 2 indirect emissions from purchased power used to run our business, and Scope 3 indirect emissions (categories 1-14) that result from the conduct of our business. By 2030, Capital One is committed to: (i) reducing Scope 1 Direct Emissions by 50%; (ii) continuing to purchase 100% renewable energy multi-family green financingwhile increasing location-aligned procurement in the markets where we operate; and (iii) reducing Scope 3 Emissions (Categories not-for-profit1-14) banking businesses.by 50%.

 

  

Supporting Renewable Energy.Capital One met its ongoing annual commitment to 100% renewable energy by purchasing 370,000 MWh ofmatching Renewable Energy Credits for 2019.to our total annual electricity usage. We believe that renewable energy is a critical tool in the fight againstaddressing climate change and inchange. In 2018, Capital One joined other leading global companies and became a member of RE100, a global initiative of businesses committed to 100% renewable electricity. We continued to meet our RE100 commitments in 2019.

 

  

Reducing Greenhouse Gas (“GHG”) Emissions.Water Consumption.We continue In 2020, we set a goal to meet our goals for reducing greenhouse gas emissions. We are carbon neutral for Scope 1, Scope 2 and business travel emissions, andreduce the amount of water we committed to a 25% reduction in Scope 3 emissions by 2025 from a 2018 baseline. Scope 1 GHG emissions are direct emissions from sources that are owned or controlled by Capital One; Scope 2 GHG

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SECTION I - CORPORATE GOVERNANCE AT CAPITAL ONE

emissions are indirect emissions from energy purchased by Capital One; and Scope 3 emissions are from sources that are not owned or directly controlled by Capital One but are related to our activities such as our supply chain, associate commute and business travel. We inventory and verify our GHG emissions each year through a reputable third party and report them annually to CDP.

Our Offices. We pursue U.S. Green Building Council’s Leadership in Energy and Environmental Design (“LEED”) Silver (or higher) certification for all new office construction and comprehensive renovations. More than 50% of our office portfolio is LEED or Green Globe certified, including our McLean 2 building, located in Tysons, Virginia, that has a variety ofeco-friendly features including rainwater capture; green roof vegetation; electric-vehicle charging ports; native plant landscaping; automated shade and lighting controls for daylight harvesting; and access to public transportation and bike racks.

Reducing Waste and Conserving Water. Capital One has committed to reducing landfill waste 50% by 2025 at our four primary campus locations. At those locations, we have removed individual trash cans and implemented centralized waste bins that include composting and recycling. In 2019, we composted 1,452 tons of organic waste, recycled 963 tons of secure shred paper, and recycled 555 tons of plastics,non-confidential paper and aluminum. We also donate food that otherwise might go to waste to local hunger relief organizations (more than 16 tons of food was donated in 2019). We have implemented several measures to conserve wateruse at our facilities including establishing Environmental Protection Agency WaterSense products as standard plumbing fixtures, using native landscaping strategies, and using surface runoff water to irrigate vegetation at our headquarters campus.by 20% by 2025.

 

  

Paper Policy. We instituted a corporate paper policy in 2009 to increase the percentage of environmentally preferred paper in our supply chain. Our current goal is that 95% of the paper purchased for Capital One operations is certified by the Forest Stewardship Council or contains 30% post-consumer waste recycled content.

 

 How to Contact UsOur Offices. We pursue the U.S. Green Building Council’s Leadership in Energy and Environmental Design (LEED) Silver (or higher) certification for all new office construction and comprehensive renovations.

 

Climate Risk Team. Capital One has established a dedicated team within Enterprise Risk Management to interface with teams across the enterprise as we continue to expand our management of climate-related risk.

Internal Price on Carbon. Capital One has established an internal price on carbon starting at $15.00 per metric ton of carbon dioxide equivalent, or CO2e, for Scope 1, 2, and verified Scope 3 (in categories 1-14) emissions. This carbon fee creates a monetary value on emissions in our carbon footprint, which can enable greater visibility and incentive alignment in the future.

How to Contact Us

 Our Directors

Investor Relations

Communicate with our directors, including our Lead Independent Director, Committee Chairscommittee chairs, or Independent Directors as a group

 

Mail correspondence to:

Board of Directors / Lead Independent Director

c/o Corporate Secretary’s Office

Capital One Financial Corporation

1600 Capital One Drive

McLean, Virginia 22102

  

Investor Relations

Reach out to our Investor Relations team at any time

 

Email:

Investor.relations@capitalone.com investorrelations@capitalone.com

The Corporate Secretary will review all communications sent to the Board, the Lead Independent Director, committee chairs, or individual directors and forwards all substantive communications to the appropriate parties. Communications to the Board, the Independent Directors, or any individual director that relate to Capital One’s accounting, internal accounting controls, or auditing matters are referred to the Chair of the Audit Committee and Capital One’s Chief Audit Officer. Other communications are referred to the Lead Independent Director. Please continue to share your thoughts or concerns with us. We value your input and your investment.

 

46  

CAPITAL ONE FINANCIAL CORPORATION  

 

 

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CORPORATE GOVERNANCE

 

 

Section IIIII - Director Compensation

 

 

 Director Compensation Objectives

Director Compensation Objectives

The Board approves the compensation fornon-management directors based on recommendations made by the Compensation Committee (“Committee”). The Board has designed the director compensation program to achieve four primary objectives:

 

  

Attract and retain talented directors with the skills and capabilities to perpetuate Capital One’s success

 

  

Fairly compensate directors for the work required in a company of Capital One’s size and scope

 

  

Recognize the individual roles and responsibilities of the directors

 

  

Align directors’ interests with the long-term interests of Capital One stockholders

Management directors do not receive compensation for their service on the Board. In 2019,2021, Mr. Fairbank was Capital One’s only management director.

Director Compensation Procedures

 Director Compensation Procedures

The Committee annually reviews the compensation program for Capital One’snon-management directors. FW Cook provides competitive compensation data and director compensation program recommendations to the Committee for review to assist in determining its recommendation. The competitive compensation data includes information regarding the compensation (cash, equity, and other benefits) of thenon-management directors within Capital One’s peer comparator group. The Committee considers this information and FW Cook’s recommendations, and finalizes a proposed director compensation structure for review and approval by the full Board, typically in the second quarter of each year. See the discussion under “Compensation Committee Consultant” beginning on page 3841 for further information on the role and responsibilities of FW Cook and “Market Data”“Peer Groups” beginning on page 8093 for further information on the selection of the Company’s peer comparator group.

Based on theirits review of competitive market data and guidance from FW Cook in the second quarter of 2019,2021, the Committee determined that the Company’s director compensation program meets the objectives listed above.

Director Compensation Structure

 Director Compensation Structure

On May 1, 2019,6, 2021, the Board approved a compensation program for Capital One’snon-management directors for the period from May 2, 20196, 2021 through Capital One’s 2020our 2022 Annual Stockholder Meeting that is similar to the program for the preceding year. The compensation program consists of an annual cash retainer of $90,000 for service on the Board. Annual cash retainers for service as a member of the Board have not increased since 2013. In addition, directors receive annual cash retainers for committee service and for service as committee chairs and Lead Independent Director. Under the most recently approved director compensation program, the annual cash retainers are as follows:

 

  

Lead Independent Director: $50,000

 

  

Chair of the Audit Committee or Risk Committee: $60,000

 

  

Chair of the Compensation Committee orCommittee: $40,000

Chair of the Governance and Nominating Committee: $35,000

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CORPORATE GOVERNANCE

Section III - Director Compensation

 

  

Member of the Audit Committee or Risk Committee (other than the chair): $30,000

 

  

Member of the Compensation Committee or Governance and Nominating Committee (other than the chair): $15,000

 

  

Member of the Capital One, National AssociationN.A. Trust Committee: $10,000

CAPITAL ONE FINANCIAL CORPORATION  

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SECTION II - DIRECTOR COMPENSATION

The annual cash retainersretainer for service as Chair and as a member of the AuditCompensation Committee each reflectreflects an increase of $15,000$5,000 over the previous year to recognize the demands of service onas the AuditChair of the Compensation Committee and to further align compensation for Audit Committeesuch service with the Company’s peer comparator group.group and the relative positioning of compensation for other committee chairs.

In addition, eachnon-management director serving on May 2, 2019,6, 2021, other than Messrs. Hay and Jenkins,Mr. Leroy, received on such date an award of 1,9381,279 RSUs under the 2004 Stock Incentive Plan with a grant date fair value of $180,079$200,087 valued at $92.92$156.44 per share. ThisMr. Leroy retired from the Board, effective May 6, 2021, and did not stand for re-election. The RSU award reflects an approximate $10,000$20,000 increase in value over the previous year, and the change iswhich was intended to better align director compensation with the Company’s peer comparator group. The RSUs were valued based on the fair market value of a share of Capital One common stock on the date of grant and vest one year from the date of grant, with the delivery of the underlying shares deferred until the director’s service with the Board ends. Mr. Jenkins retiredends in order to enhance the alignment of interests between our non-management directors and stockholders. On November 5, 2021, Ms. Detrick received a pro-rated award of RSUs under the 2004 Stock Incentive Plan for service from the Board effective May 2, 2019. Mr. Hay did not stand forre-election, completing his Board service effective May 2, 2019.date of her appointment through our 2022 Annual Stockholder Meeting.

Other Benefits

 Other Benefits

Under the Capital One Financial CorporationNon-Employee Directors Deferred Compensation Plan,non-management directors may voluntarily defer all or a portion of their cash compensation and receive deferred income benefits. Participants in the plan can direct their individual deferrals among fifteenten investments available through the plan. Participating directors receive their deferred income benefits in cash when they cease serving as directors, upon certain other distribution events specified in the plan, or at such earlier time as authorized by the Committee. Upon a change of control, Capital One will pay to each director within 30 days of the change of control a lump sum cash payment equal to such director’s account balance as of the date of the change of control.

Capital One offersnon-management directors the opportunity to direct a contribution of up to $10,000 annually from Capital One to charitable organization(s) of their choice. EightThirteen of the tenfourteen non-management directors serving on May 2, 2019who served during 2021 elected to make such a charitable contribution in 2019.2021. In addition, all directors serving on May 2, 2019who served during 2021 were eligible, and sixfive directors elected, to participate in a Capital One broad-based charitable contribution program, which is available to Capital One associates, under which Capital One made a contribution of $5,000 per director to a charitable organization of their choice.

Directors also receive reimbursements for certain board-related expenses, including external educational seminars and travel-related costs incurred to attend Board meetings. Such reimbursements are not included as compensation for the directors in the table below.

 

 Compensation of Directors

Directors of Capital One received the following compensation in 2019:

 Director Name

 

 

 Fees Earned or 

 Paid in Cash(1) 

 

 

Stock
  Awards(2)  

 

 

Option
Awards  

 

 

Change in Pension Value

 and Nonqualified Deferred 

Compensation Earnings

 

 

All Other
 Compensation(3) 

 

 

Total

 

 

 Richard D. Fairbank(4)

 

 

 

$—

 

 

 

$—

 

 

 

$—

 

 

 

$—

 

 

 

$—

 

 

 

$—  

 

            

 

 Aparna Chennapragada

 

 

 

$135,000

 

 

 

$180,079

 

 

 

$—

 

 

 

$—

 

 

 

$—

 

 

 

$315,079  

 

            

 

 Ann Fritz Hackett

 

 

 

$220,000

 

 

 

$180,079

 

 

 

$—

 

 

 

$—

 

 

 

$15,000

 

 

 

$415,079  

 

            

 

 Lewis Hay, III(5)

 

 

 

$60,000

 

 

 

$—

 

 

 

$—

 

 

 

$—

 

 

 

$4,393

 

 

 

$64,393  

 

            

 

 Benjamin P. Jenkins, III(5)

 

 

 

$75,000

 

 

 

$—

 

 

 

$—

 

 

 

$—

 

 

 

$4,393

 

 

 

$79,393  

 

            

 

 Peter Thomas Killalea

 

 

 

$135,000

 

 

$180,079

 

 

 

$—

 

 

 

$—

 

 

$10,000

 

 

 

$325,079  

 

            

 

 Eli Leenaars(6)

 

 

 

$161,700

 

 

 

$250,907

 

 

 

$—

 

 

 

$—

 

 

 

$10,000

 

 

 

$422,607  

 

            

 

 Pierre E. Leroy

 

 

 

$127,500

 

 

 

$180,079

 

 

 

$—

 

 

 

$—

 

 

 

$15,000

 

 

 

$322,579  

 

            

 

 François Locoh-Donou(7)

 

 

 

$75,000

 

 

 

$222,630

 

 

 

$—

 

 

 

$—

 

 

 

$10,000

 

 

 

$307,630  

 

            

 

 Peter E. Raskind

 

 

 

$165,000

 

 

 

$180,079

 

 

 

$—

 

 

 

$—

 

 

 

$15,000

 

 

 

$360,079  

 

            

 

 Eileen Serra(8)

 

 

 

$—

 

 

$—

 

 

$—

 

 

$—

 

 

$—

 

 

$—

            

 

 Mayo A. Shattuck III

 

 

 

$150,000

 

 

 

$180,079

 

 

 

$—

 

 

 

$—

 

 

 

$15,000

 

 $345,079  
            

 

 Bradford H. Warner

 

 

 

$172,500

 

 

$180,079

 

 

 

$—

 

 

 

$—

 

 

 

$15,000

 

 

 

$367,579  

 

            

 

 Catherine G. West

 

 

 

$142,500

 

 

 

$180,079

 

 

 

$—

 

 

 

$—

 

 

 

$5,000

 

 

 

$327,579  

 

            

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SECTION IICORPORATE GOVERNANCE

Section III - DIRECTOR COMPENSATIONDirector Compensation

 

Compensation of Directors

Directors of Capital One received the following compensation in 2021:

 Director Name

 

 

 Fees Earned or  
 Paid in  Cash(1) 

 

 

Stock 
  Awards(2)   

 

 

All Other 

 Compensation(3)  

 

      Total      

 

 

 Richard D. Fairbank(4)

 

 

$—

 

 

$—

 

 

$—

 

 

$—

 

 

 Ime Archibong(5)

 

 

$75,000

 

 

$245,158

 

 

$10,000

 

 

$330,158

 

 

 Aparna Chennapragada(6)

 

 

$67,500

 

 

$—

 

$3,701

 

 

$71,201

 

 

 Christine Detrick(7)

 

 

$37,500

 

 

$100,046

 

 

$10,000

 

 

$147,546

 

 

 Ann Fritz Hackett

 

 

$220,000

 

 

$200,087

 

 

$15,000

 

 

$435,087

 

 

 Peter T. Killalea

 

 

$135,000

 

 

$200,087

 

 

$10,000

 

 

$345,087

 

 

 Eli Leenaars

 

$190,000

 

 

$200,087

 

 

$10,000

 

 

$400,087

 

 

 Pierre E. Leroy(8)

 

 

$82,500

 

 

$—

 

 

$19,701

 

 

$102,201

 

 

 François Locoh-Donou

 

 

$132,500

 

 

$200,087

 

 

$15,000

 

 

$347,587

 

 

 Peter E. Raskind

 

 

$165,000

 

 

$200,087

 

 

$15,000

 

 

$380,087

 

 

 Eileen Serra

 

 

$150,000

 

 

$200,087

 

 

$10,000

 

 

$360,087

 

 

 Mayo A. Shattuck III

 

 

$140,000

 

 

$200,087

 

 

$15,000

 

 

$355,087

 

 

 Bradford H. Warner

 

 

$180,000

 

 

$200,087

 

 

$10,000

 

 

$390,087

 

 

 Catherine G. West

 

 

$150,000

 

 

$200,087

 

 

$10,000

 

 

$360,087

 

 

 Craig Anthony Williams(5)

 

 

$82,500

 

 

$245,158

 

 

$10,000

 

 

$337,658

 

    

 

(1)

Represents cash payments made during 2019,2021, which include half of the payments made under the compensation program for the period from May 2, 20196, 2021 through Capital One’s 2020our 2022 Annual Stockholder Meeting and half of the payments made under the compensation program for the period from May 3, 2018April 30, 2020 through Capital One’s 2019the date of our 2021 Annual Stockholder Meeting.

 

(2)

Represents the grant date fair value of RSUs granted during 2019,2021, calculated in accordance with FASB ASC Topic 718.

 

(3)

Amounts shown represent contributions made by Capital One during 2019, on behalf of certainnon-management directors serving on May 2, 2019,during 2021 to charitable organization(s) of their choice. See “Other Benefits” on page 4853 for more information. Additionally, the amounts shown for Ms. Chennapragada and Mr. Leroy include the cost of departure gifts following the end of each of their Board service in March 2021 and May 2021, respectively.

 

(4)

Management directors do not receive compensation for their service on the Board. In 2019,2021, Mr. Fairbank was Capital One’s only management director.

 

(5)

AmountsMessrs. Archibong and Williams were appointed to the Board effective February 26, 2021. The amounts shown in “All Other Compensation”include a Board-approved pro-rated compensation package for Mr. Haythe time period from February 26, 2021 through the date of our 2021 Annual Stockholder Meeting and Mr. Jenkins representtheir annual compensation package for their board service for the costperiod of departure gifts following the end of their Board service in May 2019.6, 2021 through December 31, 2021.

 

(6)

The amountMs. Chennapragada resigned from the Board, effective March 18, 2021. Amounts shown includes apro-rated RSU grantrepresent cash compensation received for her service on the period from May 3, 2018Board in 2021 through Capital One’s 2019 Annual Stockholder Meeting and a regular annual RSU grant for the period from May 2, 2019 through Capital One’s 2020 Annual Stockholder Meeting. Mr. Leenaarsdate of her resignation.

(7)

Ms. Detrick was appointed to the Board and to serve on January 1, 2019the Audit Committee and elected by our stockholders atRisk Committee of the 2019 Annual Stockholder Meeting.Board effective November 5, 2021. The Board approved apro-rated compensation package for Mr. LeenaarsMs. Detrick for the time period from January 1, 2019November 5, 2021 until our 20192022 Annual Stockholder Meeting, consisting of a $47,900$75,000 cash retainer $6,300 for service as a member of the Audit Committee, $12,500 for service as a member of the Risk Committee, and a grant of 937646 RSUs with a grant date fair value of $70,828$100,046 valued at $75.59$154.87 per share. The RSUs vest one year from the date of grant, and delivery of the underlying shares is deferred until Mr. Leenars’ service with the Board ends. In addition to the standard compensatory arrangement described above, Mr. Leenaars receives an increase of $25,000 to the annual cash retainer in recognition of the additional time and effort that is required for Mr. Leenaars to travel internationally to attend Board and committee meetings. This amount waspro-rated for service from Mr. Leenaars’ appointment date until the 2019 Annual Stockholder Meeting.

(7)

The amount shown includes apro-rated RSU grant for the period from May 3, 2018 through Capital One’s 2019 Annual Stockholder Meeting and a regular annual RSU grant for the period from May 2, 2019 through Capital One’s 2020 Annual Stockholder Meeting. Mr. Locoh-Donou was appointed as director by the Board on March 1, 2019 and elected by our stockholders at the 2019 Annual Stockholder Meeting. The Board approved apro-rated compensation package for Mr. Locoh-Donou from March 1, 2019 until our 2019 Annual Stockholder Meeting, consisting of a $22,500 cash retainer and a grant of 505 RSUs with a grant date fair value of $42,551 valued at $84.26 per share. The RSUs vest one year from the date of grant and delivery of the underlying shares is deferred until Mr. Locoh-Donou’sMs. Detrick’s service with the Board ends.

 

(8)

Ms. Serra was appointed toAmounts shown represent cash compensation received by Mr. Leroy for his 2021 service through the Board, effective February 26, 2020 and did not receive any compensation in 2019. For 2020, Ms. Serra will receive compensation for her service ondate of his retirement from the Board in accordance with the standard compensatory arrangement described above,pro-rated for service until the 2020 Annual Stockholder Meeting in April 2020.Board.

54  

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT


CORPORATE GOVERNANCE

Section III - Director Compensation

The following table shows the number of RSUs outstanding and the total number of stock options outstanding for eachnon-management director as of December 31, 2019:2021:

 

  
Director NameNumber of Outstanding
RSUs
Number of Outstanding
Stock Options
(1)
Number of Outstanding
Restricted Stock Units
Number of Outstanding
Stock Options
(1)
  

Aparna Chennapragada

4,286

Ime Archibong

 1,654 

 

Christine Detrick(2)

 646 
  

Ann Fritz Hackett

46,206 50,265 

 
 

Lewis Hay, III

16,523

 

Benjamin P. Jenkins, III

 

Peter Thomas Killalea

8,996

Peter T. Killalea

 13,055 
  

Eli Leenaars

2,875 6,934 

 
 

Pierre E. Leroy

45,206

 

François Locoh-Donou

2,443 6,502 

  

Peter E. Raskind

20,03710,425 24,096 7,709

 
 

Eileen Serra(2)

Eileen Serra

 4,544 
  

Mayo A. Shattuck III

46,20615,085 50,265 

 
 

Bradford H. Warner

39,4308,410 43,489 

  

Catherine G. West

16,453 20,512 

 

Craig Anthony Williams

 1,654 

 

(1)

Prior to 2013, directors were offered the opportunity to elect to forgo their cash retainers for a grant ofnon-qualified stock options under the 2004 Stock Incentive Plan. The outstanding options expire ten years from the date of grant. In 2013, the Committee determined to no longer include stock options as part of the director compensation program. Upon termination from Board service (other than by removal for cause), a director will have the remainder of the full option term to exercise any vested stock options.

 

CAPITAL ONE FINANCIAL CORPORATION  

(2)

  2020 PROXY STATEMENT  

  49


SECTION II - DIRECTOR COMPENSATION

(2)

On February 26, 2020, Ms. Serra receivedRepresents apro-rated RSU grantaward of 485 RSUs in connection withunder the 2004 Stock Incentive Plan granted to Ms. Detrick on November 5, 2021 for service from the date her appointment to the Board, effective February 26, 2020. Ms. Serra did not have any RSUs outstanding as of December 31, 2019.through our 2022 Annual Stockholder Meeting.

Stock Ownership Requirements

 Stock Ownership Requirements

Capital One requiresnon-management directors to retain all shares underlying RSUs granted to them by Capital One until their service with the Board ends. The Board may grant an exception for any case where this requirement would impose a financial hardship on a director. In 2019,2021, no directors were granted an exception to this requirement for any outstanding awards of RSUs. Beginning in 2019, ournon-management director stock ownership policies also require ournon-management directors to hold a number of shares of Capital One’s common stock with a fair market value of at least five times the director’s annual cash retainer for Board service. For purposes of this policy, unvested RSUs and vested deferred RSUs held by a Board member are counted as shares when determining the number of shares owned. All of the directors are currently in compliance with this requirement.

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  55


EXECUTIVE COMPENSATION

Section IV - Proposal 2: Advisory Approval of Capital One’s 2021 Named Executive Officer Compensation (Item 2 on Proxy Card)

We are offering to our stockholders a non-binding advisory vote to approve our 2021 named executive officer compensation, pursuant to Section 14A of the Securities Exchange Act of 1934, as amended (“Exchange Act”). While the vote is non-binding, the Board of Directors values the opinions that stockholders express through their votes and in any additional dialogue. The Board of Directors will consider the outcome of the vote when making future compensation decisions.

As discussed in the “Compensation Discussion and Analysis” section beginning on page 57, our Board of Directors generally has provided compensation programs for the CEO and the other NEOs that are competitive with the market, performance-based, and transparent and that align with our stockholders’ interests over multiple time horizons. Our CEO’s and other NEOs’ compensation programs generally have consisted primarily of performance-based incentive opportunities, including multiple types of equity instruments with multi-year vesting schedules. The ultimate value of these equity-based awards is subject to Capital One’s sustained performance over time, both on an absolute basis and relative to our peers.

For the 2021 performance year, approximately 83% of the CEO’s total compensation is equity-based and at-risk to the performance of the Company’s stock price, and 100% of his compensation is deferred for a three-year period. As discussed under “NEO Compensation” beginning on page 84, under the 2021 NEO compensation program applicable to our other NEOs (other than our former CFO), approximately 51% of total compensation is provided through equity-based vehicles which were all at-risk based on the performance of the Company’s stock price and subject to vesting over multiple time horizons.

Additional information relevant to your vote can be found under “Compensation Discussion and Analysis” on pages 57 to 97 and “Named Executive Officer Compensation” section on pages 98 to 114.

We ask for your approval of the following resolution:

“Resolved, that Capital One’s stockholders hereby provide their advisory approval of the 2021 Named Executive Officer compensation as disclosed pursuant to the rules of the SEC in the Compensation Discussion and Analysis, the Summary Compensation Table, the other compensation tables and the related notes and narratives in this proxy statement.”

The Board of Directors has resolved to hold annual advisory votes to approve executive compensation. Accordingly, the next advisory vote to approve executive compensation will occur at the 2023 Annual Stockholder Meeting, unless the Board of Directors modifies its policy on the frequency of holding such advisory votes.

***

The Board of Directors unanimously recommends that you vote “FOR” approval, on an advisory basis, of our 2021 Named Executive Officer compensation as disclosed in this proxy statement.

 

5056  

 

   

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 


EXECUTIVE COMPENSATION

 

Section IIIV - Compensation Discussion and Analysis

 

 

Key Topics Covered in our Compensation Discussion and Analysis

 

Executive Summary

   5258 

 

Our Compensation Principles and Objectives

   

 

5867

Our Compensation Governance Cycle

69

 

 

 

 

Chief Executive Officer Compensation

   

 

6070

 

 

 

20192021 CEO Compensation Program and Components

 

   

 

6070

 

 

 

2019 CEO Compensation Components

61

20192021 CEO Compensation Decisions

   

 

6576

 

 

 

CEO Compensation by Performance Year

 

   

 

6981

 

 

 

Additional Pay Elements

 

   

 

6983

 

 

 

20202022 CEO Compensation Program

 

   

 

7083

 

 

 

NEO Compensation

   7184 

20192021 NEO Compensation Program and Components

 

   

 

7184

 

 

 

20192021 NEO Compensation Components

73

2019 NEOYear-End Incentive Compensation Decisions

   

 

7487

 

 

 

NEO Compensation by Performance Year

 

   

 

7589

 

 

 

Additional Pay Elements

 

   

 

7689

 

 

 

20202022 NEO Compensation Program

 

   

 

7690

 

 

 

Additional Performance Conditions and Recovery Provisions

   7690 

Performance-Based Vesting Provisions

 

   

 

7690

 

 

 

Performance Share Reduction

 

   

 

7791

 

 

 

Misconduct Clawback Provisions

 

   

 

7892

 

 

 

Financial Restatement Clawbacks

 

   

 

7992

 

 

 

Process and Criteria for Compensation Decisions

   7992 

Our Compensation Governance Cycle

79

Use of Outside Consultants for CEO Compensation

80

Use of Outside Consultants for NEO Compensation

 

   

 

8092

 

 

 

Market DataPeer Groups

 

   

 

8093

 

 

 

Tally Sheets

 

   

 

8194

 

 

 

Other Compensation Arrangements

   8194 

Pension andNon-Qualified Deferred Compensation Plans

 

   

 

8194

 

 

 

Employment Agreements

 

   

 

8194

 

 

 

Change of Control Agreements

 

   

 

8294

 

 

 

Post-Employment Compensation Practices

 

   

 

8295

 

 

 

Other Aspects of Executive Compensation

   8396 

Stock Ownership and Retention Requirements

 

   

 

8396

 

 

 

Prohibition of Hedging, Speculative Trading Activities and Pledging

 

   

 

8397

 

 

 

Equity Grant Practices

 

   

 

8497

 

 

 

Tax Considerations

 

   

 

8497

 

 

 

 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT  

 

   5157

 


SECTION III -EXECUTIVE COMPENSATION DISCUSSION AND ANALYSIS

 

 Executive SummarySection V - Compensation Discussion and Analysis

Executive Summary

Capital One’s executive compensation program is designed to attract, retain, motivate, and reward leaders who can foster strong business results and promote the long-term success of the Company. The Compensation Committee (“Committee”) is responsible for, among other matters, developing, approving, monitoring, and managing the compensation of all of our executive officers, including the named executive officers defined below. Final decisions regarding the compensation of our executive officers, including our CEO, are made by the Committee and the Independent Directors. This Compensation Discussion and Analysis will review the compensation of the following executive officers named in the Summary Compensation Table for 2019:2021:

 

 
 Named Executive Officer Position

 

 Richard D. Fairbank

 

 

 

Chairman and Chief Executive Officer and President

 

 Andrew M. Young

 

Chief Financial Officer

 

 R. Scott Blackley

 

 

 

Former Chief Financial Officer(1)

 

 Sanjiv Yajnik

 

President, Financial Services

 Michael J. Wassmer

President, Card

 

 Frank G. LaPrade, III

 

 

 

Chief Enterprise Services Officer and Chief of Staff to the CEO

 

 Michael J. Wassmer

    

 

 

President, U.S. Card

 Sanjiv Yajnik

(1)

President,As of March 1, 2021, Mr. Blackley no longer served as Chief Financial ServicesOfficer of the Company. Effective as of such time, Mr. Young became Chief Financial Officer of the Company.

Except as otherwise indicated, as used throughout this proxy statement, “NEOs” means the CEO and the fourfive executive officers listed above, collectively.

20192021 Company Performance and Compensation Highlights

In 2019,2021, Capital One delivered strongrecord financial results and stockholder returns, positioned our businesses for long-term growth and continued resilience, and made significant progress on our long-term strategic objectives, including investments in transformation, talent, growth, and our technology transformation.and digital capabilities. We reached all-time highs in revenues, profits, earnings per share, capital distribution, share price, and market value. After taking appropriate actions in 2020 to reduce risk, support customers, and react swiftly to uncertain economic and market conditions, we returned to growth in our Credit Card business and delivered solid growth across each of our other major lines of business that drove higher revenues. Growth was driven by deepening engagement with existing customers as well as an expansion in new customer relationships as we launched new products and experiences in our Retail Banking, Credit Card, and Auto Finance franchises. An increase in credit card loan balances and purchase volumes drove revenues in our Credit Card business to reach the highest level in our history. Similarly, our Auto Finance business posted solid top-line originations and loan growth. We continued to expand our national retail bank franchise with solid 6% deposit growth, and our Commercial Banking business outpaced the growth of the industry. Solid underwriting and strikingly strong credit results drove improvement in customer charge-offs and resulted in large releases from our reserve for expected credit losses. Operating expenses grew at a slower rate than revenues, leading to an improvement in operating efficiency ratio(1)(2)(3) by 213 basis points to 45.0%. Operating efficiency ratio, net of adjustments, improved by 133 basis points to 44.7%.

In addition, management stayed keenly focused on delivering shareholder value. Strong capital levels and record earnings supported about $8.7 billion of capital distribution to common stockholders through a combination of share repurchases and common dividends, including a special dividend in the third quarter and an increase in the quarterly common dividend from $0.40 to $0.60 beginning in the third quarter. Capital One’s share price ended the year at $145.09, up 46.8% from year-end 2020. Our stock price growth significantly outperformed the largest benchmark of our bank peers, the KBW Bank Index, and our TSR outperformed the KBW Bank Index by 11 percentage points.

58  

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

We achieved exceptional 2021 financial performance while continuing to invest in transformation, talent, growth, and our long-term technology capabilities. Our long-term investments in modern infrastructure, technology tools, and enterprise transformation are driving growth, speed-to-market, and improvements to the customer experience. In 2021, we also invested significantly in marketing and advertising to support new products and experiences across our major consumer franchises and welcomed millions of new customers to Capital OneOne. We earned a number of external awards and deepenedaccolades related to our products and customer experiences and continued to be recognized for our customer satisfaction and advocacy. Net Promoter Scores, which measure how likely a customer is to recommend our products and services, reached record highs across a number of our major businesses. Despite increased investments in these areas, we began to harness the power of our migration to the cloud and realize cost benefits of our exits from data centers. Our technology capabilities delivered significant cost savings in areas like fraud. We also strengthened our risk and control environment and continued to enhance cybersecurity.

We invested heavily in recruiting, developing, and retaining talent and we welcomed thousands of new associates and have maintained strong associate morale and engagement with existing customersdespite ongoing stresses related to help them succeedthe pandemic. We made progress on our diversity and grow.inclusion efforts, and self-reported surveys of inclusion remain very high. We launched an exciting new card partnership with Walmart,were recognized as one of the world’s largest retailers,best-managed companies in America and successfully completedranked #9 on Fortune magazine’s prestigious Best Places to Work list, our highest ranking ever. We invested in the largecommunity through our Capital One Impact Initiative, putting particular emphasis on advancing socioeconomic mobility and complex conversionracial equity. We became the first of the existing Walmart card portfolio.top-ten retail banks in the United States to announce a no-fee overdraft policy for all consumer checking customers. We continued to expandbelieve our brand, investing in marketing and advertising across our diversified portfolio of products and experiencesstructurally-attractive businesses, coupled with our long-term investments in credit card, consumer banking, and auto finance. We attracted newtechnology, talent, and our people practices continue to garner recognition. And we continued our multi-year digital capabilities, positions us well for future growth and technology transformation that is increasingly driving innovation, growth, efficiency and resilience. We also experienced a Cybersecurity Incident where we determined there was unauthorized access by an outside individual who obtained certain typesthe creation of personal information relating to Capital One credit card customers and to people who had applied for our credit card products.long-term stockholder value.

Each year the Committee and the Independent Directors review and evaluate the Company’s qualitative and quantitative performance and make determinations regarding the compensation of our named executive officersNEOs based on Capital One’spay-for-performance philosophy. The Committee’s top priority is to implement a compensation program that aligns the interests of our named executive officersNEOs with the interests of our stockholders. See “Consideration of Stockholder Feedback and 2021 Say on Pay Vote” beginning on page 65 for information regarding enhancements made to our executive compensation programs and disclosures as a result of stockholder feedback. The Committee also seeks to directly link the compensation of the NEOs with the Company’s performance, and the executives’ contributions to that performance over appropriate time horizons, while supporting safety, and soundness and appropriately balancing risk. The Committee and the Independent Directors have the flexibility to adjust compensation decisions from year to year to take into account Company and individual performance, as well as evolving market practices and external benchmarks.

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  2022 PROXY STATEMENT  

  59


EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Company Performance Highlights

In 2019, Capital One delivered strong financial and operating results and continued to invest in growth and transformation. We delivered record revenues and produced stable credit results as we focused on resilience, and invested in attractive long-term growth opportunities through product innovation, iconic marketing and advertising, and compelling digital customer experiences. Our stockholders saw their investment in Capital One increase 39% in 2019 (including stock price change and including the effect of common dividends), outpacing the largest benchmark of bank peers, the KBW Bank Index. We believe our portfolio of businesses and investments in

52  

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  2020 PROXY STATEMENT


SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The tables below show our reported year-over-year performance across key financial metrics (dollar amounts in billions other than per share amounts)(1):

 

Diluted EPS(2)  Average Loans Held for Investment

 

LOGOLOGO

  

 

LOGOLOGO

 

Net Revenue(2)

  

 

Operating Efficiency Ratio(2)

 

LOGOLOGO

  

 

LOGOLOGO

 

ROTCE(3)(4)

  

 

Tangible Book Value / Common Share

 

LOGOLOGO

  

 

LOGOLOGO

TheIn particular, the Committee and the Independent Directors specifically considered the Company’s performance on both afollowing quantitative and qualitative basis and specifically recognized the followingCompany performance when awarding compensation for the 20192021 performance year to our NEOs(1):

 

  

Diluted EPS(2)of $11.05, down 7%$26.94, an increase of 420% from 2018, largely2020, driven by strong growth in loans and revenues, exceptional credit performance, and the absencesignificant decrease to the allowance for credit losses. 2021 EPS was more than double the next-highest level ofgains-on-sale from exited businesses recognized annual earnings in 2018. EPS, net of adjustments, was a record $12.09, up $1.21, or 11%, from 2018.Capital One’s history.

 

  

Net Revenue Growth(2)of 1.8% compared to 2018. Revenue growth$30.4 billion, an increase of 4.4%, or $1.2 billion, net of adjustments,6.7% from 2020 and the highest in the Company’s history. This revenue increase outpaced the industry average and was driven primarily by strong loanrecord purchase volume growth and increased yields in our Domestic Card business and Consumer Banking businesses,very strong loan growth in our Auto Finance business.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and byAnalysis

Credit Risk Management. Solid underwriting and strikingly strong credit drove a material improvement to charge-offs and contributed to large releases from our allowance for credit losses. Our net charge-off rate was 0.88% in 2021, a significant improvement from 2.06% in 2020 and the best year of credit performance in the Company’s history. The on-boardingcharge-off rate in our Domestic Card business was 1.9%, a 52% improvement from 3.93% in 2020.

Operating Efficiency Ratio(2)(3) of the acquired Walmart portfolio45.0% in 2021 compared to 47.1% in 2020. Operating efficiency ratio, net of adjustments, was 44.7% in 2021 compared to 46.0% in 2020.

Efficiency Ratio(2)(3) of 54.4% in 2021, an increase from 52.8% in 2020, resulting from increased marketing expenses as we debuted new products and took advantage of attractive market opportunities. 2021 efficiency ratio, net of adjustments, was 54.1% compared to 51.7% in 2020.

ROTCE(4) of 28.4% compared to 6.2% in 2020. The increase was driven by solid growth and strikingly strong credit results.

Tangible Book Value Per Share Growth of $11.40, or 12.9% from $88.34 to $99.74. The combined growth of Tangible Book Value per share plus common shareholder dividends was 15.8%. Quarterly common dividends were $0.40 per common share in the fourthfirst two quarters of 2021 and $0.60 per common share in the final two quarters of the year. We also paid a special dividend of $0.60 in the third quarter. Total capital distribution was about $8.7 billion, the highest in the Company’s history.

Continued Balance Sheet Strength with a common equity Tier 1 capital ratio(5) of 13.1% in 2021, down from 13.7% in 2020 but comfortably above regulatory guidelines and management long-term targets.

TSR increased 49.3% and outpaced the KBW Bank Index, which increased 38.33%, for the one-year period ended December 31, 2021. Our three-year and five-year TSR increased 101.4% and 80.9%, respectively, for the periods ended December 31, 2021, compared to an increase of 68.9% and an increase of 64.8% of the TSR of the KBW Bank Index over the same time periods. Capital One’s stock price increased 46.8% in 2021 and closed at $145.09. The market value of the Company at year-end topped $61.75 billion, an all-time record.

Risk Management and Control Environment. We invested heavily in talent, technology, and improvements to business processes as the Company strengthened its risk and control environment, particularly in the areas of cybersecurity, capital planning and enterprise risk management. In 2021, we completed management remediation of all milestones within the regulatory consent orders related to the 2019 cybersecurity incident.

Execution Against Strategic Imperatives. We continued to make significant but disciplined investments to modernize our infrastructure and data, scale our applications and digital tools, and attract and develop top talent in order to support our technology transformation. In 2021, we began to more fully realize the strategic, financial, operational, and customer benefits of exiting data centers. We invested in our brand through bold advertising and digital marketing. We enhanced our product offerings and digital customer experiences including Venture X, Capital One Auto Navigator, Capital One Shopping, and a number of premium products and experiences.

Elimination of Overdraft Fees. In 2021, we became the first top-ten retail bank to provide free overdraft protection and eliminate all overdraft and non-sufficient funds fees for all consumer banking customers. Overdraft protection is a valuable and convenient feature and can be an important safety net for families. This decision serves as yet another example of how we are reimagining banking and helping customers succeed.

Progress on ESG Initiatives. We continued to make progress on ESG initiatives in 2021, launching our first external ESG Fact Sheet. We introduced our first external sustainability website and we established

 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT  

 

   5361

 


SECTION IIIEXECUTIVE COMPENSATION

Section V - COMPENSATION DISCUSSION AND ANALYSISCompensation Discussion and Analysis

internal initiatives to track our own greenhouse gas inventory and that of our suppliers. We also established an engagement platform to encourage associates to take action on climate change. In addition, as part of the five-year, $200 million Impact Initiative commitment, we facilitated $78 million in grants to local, regional, and national non-profits, building our reputation with external stakeholders and helping advance socioeconomic mobility in our communities. See “Environmental, Social, and Governance Practices” beginning on page 46 for more information regarding our policies, programs and strategies related to ESG and our 2021 accomplishments.

 

 

TSR of 38.6%, 24.5%, and 37.3% overone-, three-, and five-year periods ended December 31, 2019 as compared to the TSR of the KBW Bank Index of 36.1%, 32.8%, and 71.6% over the same time periods. Capital One’s share price increased 36.1% in 2019 to its highest-everyear-end closing price.

Operating Efficiency Ratio(2) of 46.2% compared to 45.3% in 2018. Operating efficiency ratio, net of adjustments, of 44.8%, an improvement of 45 basis points from 2018. We remain on track to deliver annual operating efficiency ratio, net of adjustments, of 42% in 2021.

Efficiency Ratio(2) of 54.1%, an increase from 53.1% in 2018 as we continued to invest in consumer growth opportunities, our technology transformation and a strong control environment. Efficiency ratio of 52.7%, net of adjustments, compared to 53.1% in 2018.

ROTCE(3) of 14.4% compared to 18.6% in 2018. ROTCE, net of adjustments, of 15.8% compared to 17.1% in 2018.

Tangible Book Value Per Share Growth (including the effect of common dividends) of 23.3%. Tangible Book Value per share grew from $69.20 to $83.72, with quarterly common dividends of $0.40 per common share, driven by strong profitability and capital management and outpacing the majority of the Company’s peer comparator group.

Continued Balance Sheet Strength with a common equity Tier 1 ratio(4) of 12.2%, an increase over 11.2% in 2018, reflecting strong capital levels above regulatory minimums, the completion of $1.4 billion in common share repurchases and $757 million of common dividends.

Cybersecurity Incident.In July 2019, the Company announced a Cybersecurity Incident in which we determined there was unauthorized access by an outside individual who obtained certain types of personal information relating to Capital One credit card customers and to people who had applied for our credit card products. The perpetrator was arrested promptly and the government has indicated the information was recovered and there is no evidence the information was used for fraud or shared with others. We continue to invest significant resources to strengthen our cyber defenses and enhance overall risk management capabilities.

Execution Against Strategic Imperatives. We continued to make significant but disciplined investments to transform our infrastructure and data, modernize our applications and digital tools, and attract and develop top talent. Our business delivered strong financial performance, while we broadened our brand, strengthened our risk and control environment, and enhanced our customer experience.

Risk Management and Control Environment. We continued to strengthen our risk and control environment, particularly in the areas of cybersecurity, capital planning and enterprise risk management. We also reached significant milestones with key regulators in areas of anti-money laundering, CCAR and sales practices.

Credit Risk Management. Stable netcharge-off rate of 2.53%, as compared to 2.52% in 2018. Our netcharge-off rate in our Domestic Card business was 4.58%, a improvement from 4.74% in 2018.

Walmart Partnership.We launched our U.S. card partnership with Walmart, acquired $8.1 billion of loans, and successfully welcomed millions of customers. The conversion of the acquired portfolio was a large, complex and public undertaking that we delivered without any significant customer or partner disruption.

The Committee believes that the actions taken by the NEOs throughout 2019 contributed greatly to the Company’s strong results and have positioned the Company to deliver resilient, sustainable financial performance over the long term.

(1)

The Committee considers these metrics to be key financial performance measures in its assessment of the Company’s performance, including certainnon-GAAP measures. While certain of ournon-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies. See Appendix A for our definition and reconciliation of thesenon-GAAP measures to the applicable amounts measured in accordance with GAAP.

 

(2)

Diluted EPS, revenue growth, operatingOperating efficiency ratio and efficiency ratio are presented on both a GAAP andnon-GAAP basis. Thenon-GAAP measures consist of our adjusted results that the Committee believes are indicative of the Company’s performance and help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance. See Appendix A for our reconciliation of thenon-GAAP measures to the applicable amounts measured in accordance with GAAP.

 

54  

(3)

CAPITAL ONE FINANCIAL CORPORATION  Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period and reflects as-reported results in accordance with GAAP. Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period and reflects as-reported results in accordance with GAAP.

  2020 PROXY STATEMENT


SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

 

(3)(4)

The adjusted ROTCE presented for 2019 and 2018 excludes the population of adjustments noted in Appendix A. The adjusted ROTCE presented for 2017 excludes the $1.77 billion impact of the Tax Cuts and Jobs Act of 2017 (“Tax Act”). Both ROTCE and adjusted ROTCE areis a non-GAAP measuresmeasure that the Committee believes areis indicative of the Company’s performance and helps investors and users of our financial information understand the effect of these adjustments on our selected reported results and provide alternate measurements of our performance. See Appendix A for our definition and reconciliation of thesethis non-GAAP measuresmeasure to the applicable amounts measured in accordance with GAAP.

 

(4)(5)

Calculated under the Basel Pillar III Standardized Approach, as of December 31 of each year.

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CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT


EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Compensation Highlights

We believe that our NEO compensation programs balance risk and financial results, reward NEOs for their achievements, promote our overall compensation objectives, and encourage appropriate but not excessive risk-taking. Our compensation programs are structured to encourage our executives to deliver strong results over the short term while making decisions that create sustained value for our stockholders over the long term.

 

CEO 2021 Compensation

LOGO

NEO (other than CEO and Former CFO) 2021 Compensation

LOGO

   No CEO Cash Salary. Our CEO does not receive a cash salary and 100% of his compensation is deferred for at least three years.

 

   The Payout of 72%71% of CEO Year-End Incentive Compensation Determined by Formula.72%71% of our CEO’s year-end incentive compensation for the 20192021 performance year was awarded in the form of performance sharesshare awards that vest based entirely on the Company’s performance on an absolute basis andand/or relative to the Performance Share Peers over a three-year period (2022 to 2024).

25% of CEO 2021 Performance Share Awards Linked to Relative TSR. Beginning with the 2020 performance year, a portion of our CEO year-end incentive performance share awards will vest based entirely on the Company’s peersTSR performance relative to the Performance Share Peers over a three-year period.

 

   Awards Based on Company and Individual Performance.All NEOs receive incentive awards based on Company and/or individual performance. For 2019,2021, 100% of CEO compensation and 80%83% of the compensation for the other NEOs (other than our former CFO) was based on Company and/or individual performance.

 

   NEO Compensation isIs Primarily Equity-Based and 90% of CEO Target Pay is Determined after PerformanceYear-End.The majority of all NEO compensation is determined after performance year-end. 85%83% of our CEO’s and 55%51% of all other NEOs’ (other than our former CFO’s) total compensation for 2019the 2021 performance year was equity-based to align with stockholder interests. 94% of CEO compensation and the majority of all other NEO (other than our former CFO) compensation was determined after the performance year-end.

 

   All Equity and Equity-Based Awards Contain Performance and Recovery Provisions.All equity awards contain performance and recovery provisions that are designed to further enhance alignment between pay and performance and to balance risk. See “Additional Performance Conditions and Recovery Provisions” beginning on page 7690 for more information.

 

CEO 2019No Compensation

LOGO

NEO (other than CEO) 2019 Compensation

LOGO Program or Company Performance Adjustments for the Impact of the COVID-19 Pandemic. No adjustments were made to our executive compensation programs or the evaluation of our Company performance for the 2021 performance year to reduce or eliminate the economic or other impact resulting from the COVID-19 pandemic.

 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT  

 

   5563

 


SECTION IIIEXECUTIVE COMPENSATION

Section V - COMPENSATION DISCUSSION AND ANALYSISCompensation Discussion and Analysis

 

20192021 Compensation Decisions

The information below is presented to show how the Committee and the Independent Directors viewed compensation awarded for 2021 and is not intended as a substitute for the Summary Compensation Table, which is required by the SEC. See “2021 Summary Compensation Table” beginning on page 98 for a description of how the information above differs from the Summary Compensation Table. The Committee and the Independent Directors approved the following awards attributable to the 20192021 performance year for our NEOs:

20192021 CEO Performance Year Compensation.Mr. Fairbank’s total compensation for performance year 20192021 was $19.75$27.5 million whichand consisted of:

 

  

RSUsgranted in January 2019,February 2021, which had a total grant date value of approximately $1.75 million, totaling 21,71515,534 RSUs. The RSUs will vest in full on February 15, 2022,2024, settle in cash based on the Company’s average stock price over the fifteen15 trading days preceding the vesting date, and are subject to performance-based vesting provisions.

 

  

Year-End Incentive Awardtotaling $18.0$25.75 million granted in January 2020February 2022 in recognition of the Company’s and the CEO’s performance in 20192021 and consisting of:

 

  

performance sharesPerformance Shares. Performance share awards with a grant date fairan aggregate value of $13.0$18.2 million, for which the CEO may receive from 0% to 150% of a total target number of 127,239122,734 shares of the Company’s common stock based on the Company’s TSR (with respect to 30,684 shares, or $4.55 million of the awards) and financial performance (with respect to 92,050 shares, or $13.65 million of the awards) over a three-year period from January 1, 20202023 through December 31, 2022;2025.

 

  

19,576 cash-settledRestricted Stock Units. 20,231 RSUs(Year-End Incentive RSUs)RSUs”) valued at $2.0$3.0 million, which vest in full on February 15, 20232025 and settle in cash based on the Company’s average stock price over the fifteen15 trading days preceding the vesting date, and are subject to performance-based vesting provisions; andprovisions.

 

  

aDeferred Cash Bonus. A deferred cash bonus of $3.0$4.55 million, which is mandatorily deferred for three years into the Company’s VNQDCPVoluntary Non-Qualified Deferred Compensation Plan (“VNQDCP”) and will pay out in the first calendar quarter of 2023.2025.

 

     
Name  Cash
Salary
  Long-Term
Incentive
(10%)
  

Year-End Incentive

(90%)

  Total  Cash
Salary
  Long-Term
Incentive
  Year-End  Incentive  Total
Cash-
Settled  
RSUs
  Deferred Cash
Bonus
  Cash-
Settled
RSUs
  Performance
Shares
Cash-Settled
RSUs
  Deferred Cash
Bonus
  Cash-Settled
RSUs
  Performance
Shares
(1)
  

Richard D. Fairbank

  $—  $1,750,012  $3,000,000  $2,000,080  $13,000,009  $19,750,101  $—  $1,750,060  $4,550,000  $3,000,055  $18,200,225  $27,500,340
                 

(1)

$4.55 million of the awarded performance shares will vest based on the Company’s TSR relative to the Performance Share Peers over a three-year period. $13.65 million of the awarded performance shares will vest based on the Company’s relative and absolute financial performance relative to a combination of two metrics: Common Dividends plus Growth of Tangible Book Value per share (“D+TBV”) and Adjusted Return on Tangible Common Equity (“Adjusted ROTCE”) over a three-year period. See “Performance Share Award Formula” beginning on page 74 for a description of the vesting criteria applicable to the performance share awards.

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CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT


EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

20192021 NEO Performance Year Compensation. The compensation for NEOs (other than the CEO) for 20192021 performance is set forth below. The compensation received by these named executive officersNEOs consisted of: (i) cash salary and (ii) ayear-end incentive granted in January 2020February 2022 in recognition of the Company’s and each executive’s performance in 2019.2021. Theyear-end incentive consisted of a cash incentive and a long-term incentive comprised of stock-settled RSUs and performance shares. The performance shares provide an opportunity for the executive to receive from 0% to 150% of a target number of shares of the Company’s common stock based on the Company’s performance over a three-year period beginning January 1, 2020.2022.

 

    
 Name  Cash
Salary
  Cash
Incentive
  

Long-Term Incentive

 

  Total
  Stock-
Settled
RSUs
  Performance
Shares
     

 R. Scott Blackley

  $1,050,000  $1,509,950  $1,312,374  $1,574,746  $5,447,070
               
     

 Frank G. LaPrade, III

  $1,074,000  $1,544,450  $1,140,626  $1,368,669  $5,127,745
               
     

 Michael J. Wassmer

  $1,000,000  $1,438,650  $1,374,595  $1,649,432  $5,462,677
               
     

 Sanjiv Yajnik

  $1,056,000  $1,518,000  $1,317,789  $1,581,285  $5,473,074
               

The information above is presented to show how the Committee and the Independent Directors viewed compensation awarded for 2019 and is not intended as a substitute for the Summary Compensation Table, which is required by the SEC. See “2019 Summary Compensation Table” beginning on page 85 for a description of how the information above differs from the Summary Compensation Table.

   
 Name  Cash Salary  Cash
Incentive
  Long-Term Incentive  Total
  Stock-
Settled
RSUs
  Performance
Shares
   

 Andrew M. Young

  $894,815  $1,687,500  $1,125,076  $1,350,032  $5,057,423
   

 R. Scott Blackley(1)

  $233,046  $—  $—  $—  $233,046
   

 Sanjiv Yajnik

  $1,136,231  $2,139,822  $1,495,653  $1,794,754  $6,566,460
   

 Michael J. Wassmer

  $1,218,462  $2,311,110  $1,770,583  $2,124,551  $7,424,706
   

 Frank G. LaPrade, III

  $1,155,538  $2,175,822  $1,595,156  $1,914,127  $6,840,643

 

56  

(1)

CAPITAL ONE FINANCIAL CORPORATION  

Mr. Blackley left the Company in March 2021 and ceased to be our CFO as of March 1, 2021 and therefore did not receive   2020 PROXY STATEMENTyear-end

incentive compensation for the 2021 performance year.


SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

Consideration of 2019Stockholder Feedback and 2021 Say on Pay Vote

The Committee and the Board value the input of our stockholders and strive to foster a constructive dialogue with stockholders on matters of executive compensation and corporate governance. At our 20192021 Annual Stockholder Meeting, more than 95%93% of the votes cast were in favor of our stockholders supported our executive compensation program by approving our non-binding advisory vote on executive compensation (“20192021 Say on Pay Vote”). Though the Committee recognized the 20192021 Say on Pay Vote reflected strong support for the Company’s executive compensation programs, the Committee remains committed to ongoing stockholder engagement. In 2019,2021, we continued to strengthen our outreach to stockholders to maintain strong lines of communication with our stockholders and shared stockholders’ perspectives with the Committee and the Board.

In 2021, management directly engaged with stockholders representing approximately 70% of our outstanding shares in over 170 interactions with investors. See “Stockholder Engagement Program” beginning on page 35 for more information. From this outreach, the Committee and the Board gained valuable insight into our investors’ views about the Company, including our executive compensation programs. AsThe Committee and the Independent Directors considered these views and feedback in approving year-end incentive awards for 2021 and structuring and approving the 2022 compensation programs for the NEOs.

In recent years, as a result of the feedback received from investors, in recent years, the Committee made the following enhancements to our executive compensation programs and disclosure:

 

  

Linked a Portion of CEO Compensation Directly to Relative TSR. Several stockholders expressed that TSR is an important element of Company performance and asked that the Company consider a more direct link between CEO compensation and the Company’s TSR over time. Beginning with the 2020 performance year, the Committee and the Independent Directors determined to award a portion of the CEO’s year-end incentive in the form of a performance share award that vests entirely based on the Company’s TSR over a three-year performance period relative to the Performance Share Peers. While TSR has been, and continues to be, explicitly included in the financial and operating performance factors considered by the Committee and the Independent Directors to determine all NEO year-end incentive awards, the Committee and the Independent Directors believe that linking a portion of CEO long-term compensation entirely to the Company’s three-year TSR further aligns the interests of our CEO with the interests of stockholders over time.

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  65


EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Disclosure of Performance Share Awards Realized Compensation. Several stockholders expressed a desire for clearer information regarding the realized pay associated with the performance share awards granted to the NEOs. We added disclosure regarding the settlement value resulting from the performance share awards that vested during the performance year based on the Company’s performance for the associated three-year performance period. See “Settlement of Performance Shares Granted in January 2019” on page 82.

Enhanced Disclosure of Compensation Committee Decision Processes. We received suggestions from stockholders that we provide additional details regarding the processes utilized by the Compensation Committee to make compensation decisions. We enhanced our description of the Committee and Independent Directors processes for considering Company performance throughout the year and determining the level and pay mix associated with the year-end incentive awards granted to our NEOs. See “Compensation Committee Process to Determine Year-End Incentive” on page 76 and “Our Compensation Governance Cycle” on page 69 for more information.

Increased the Size and Diversity of Our Peer Group. We received feedback from stockholders regarding the composition of our Board-approved peer group used to determine the level and components of NEO compensation. In July 2020, the Committee and the Independent Directors increased the size and diversity of the Company’s peer group to add seven additional peers, including diversified financial institutions and payment companies with whom we compete for executive talent. See “Peer Groups” beginning on page 93 for more information.

Increased Alignment of CEO Pay and Performance.Beginning with the 2019 performance year, the Committee and the Independent Directors increased the alignment of CEO compensation with Company performance and stockholder interests by increasingdecreasing the percentageamount of the CEO’s total target compensation awarded at the beginning of the performance year such that the vast majority of CEO compensation is tied to ayear-end evaluation of CEO and Company performance from 40% to 90%.performance. The Committee and the Independent Directors believe that this structure further aligns Mr. Fairbank’s compensation with that of the Company’s peers and provides a greater opportunity for the Committee and the Independent Directors to assess the Company and the CEO’s performance after the completion of the performance year. In addition, this structure enhances the Committee and the Independent Directors’ ability to incorporate feedback from stockholders received during the year to ensure that the CEO’s performance year compensation appropriately reflects the Company’s compensation philosophy and principles and business results. See “2019“2021 CEO Compensation Program”Program and Components” beginning on page 60 for more information.

New Performance Share Award Metrics.Beginning in 2018, the performance shares awarded to the NEOs vest based on two metrics: Common Dividends + Growth of Tangible Book Value per Share (“D+TBV”) and Adjusted ROTCE, each as defined under “Performance Share Award Metrics” on page 63. The Committee and the Independent Directors believe that these two performance metrics, in combination, provide a balanced and rigorous measurement of Company performance by balancing the creation of long-term stockholder value and the returns generated on stockholders’ investment in the Company.

Simplified NEO Compensation Program.In 2018, the Committee and the Independent Directors modified the compensation program applicable to our NEOs, other than our CEO, to reduce the number of compensation vehicles, eliminating stock options and cash-settled RSUs, and more closely aligning the program vehicles and structure to the programs used by the Company’s peers. See “2019 NEO Compensation Program” beginning on page 7170 for more information.

The Committee remains committed to active and ongoing stockholder engagement and continues to actively engage with our stockholders with respect to executive compensation matters and has considered stockholder feedback in approvingyear-end incentive awards for 2019 and structuring and approving the 2020 compensation programs for the NEOs. For additional changes made to the 2020 compensation program, see “2020 CEO Compensation Program” beginning on page 70.

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT  

  57


SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

 Our Compensation Principles and Objectives

Highlights of Our 2019 Compensation Programs

other governance matters.

 

 What We Do66  

What We Don’t Do

  ✓

We provide the majority of NEO compensation aslong-term, equity or equity-based compensation

 

   

CAPITAL ONE FINANCIAL CORPORATION  

 

  2022 PROXY STATEMENT


EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Our Compensation Principles and Objectives

Highlights of Our 2021 Compensation Programs

   What We Do

What We Don’t Do

   We provide the majority of NEO compensation as long-term, equity, or equity-based compensation

û

 

We do not pay a cash salary to our CEO

We provide our CEO with compensation consistingentirely ofequity or equity-based awards anddeferred payouts

  

û

 

Wedo not guarantee incentive awards

   We link a portion of our CEO year-end incentive to relative TSR

  

We grant our NEOsperformance-based cash incentive and equity-based awards

û

 

We do not permit our NEOs to place their Company securities in amargin account or topledgetheir Company securities as collateral for a loan

   We grant our NEOs performance-based cash incentive and equity-based awards

  

We applyrisk balancing so as not to jeopardize the safety and soundness of Capital One

û

 

Wedo not provide compensation or awards to our NEOs on terms and conditions that aremore favorable than compensation and awards granted to other executive officers

   We apply risk balancing so as not to jeopardize the safety and soundness of Capital One

  

û

We do not permit our NEOs to engage in short sales, hedgingtransactions, or speculative trading in derivatives of our securities

   We applyperformance thresholds to NEO grants to determine the amount of equity delivered at vesting

  

û

 

We do not permit our NEOs to engage inshort sales, hedgingtransactions,reprice orspeculative trading in derivatives of our securitiesstock options

We reduce performance share award values at vesting if the Company does not achievepositive Adjusted ROTCE(for awards granted beginning in 2018)

  

û

 

WeGenerally, we do not repriceutilize employment agreements stock options, and none of our current NEOs has an employment agreement

We haveclawback provisions in our equity award agreements to promote accountability

  

û

 

Generally, weWe do not utilizeprovide employment agreementsexcise tax gross-up, and none of our current NEOs have employment agreements payments

We require both a change of control event and a termination before we accelerate the vesting of equity and equity-based awards (double trigger)

û

We do not provideexcise taxgross-up payments

  ✓

We have anindependent compensation consultant advising the Committee

   

   We have an independent compensation consultant advising the Committee

  

We use a mix ofpre-establishedrelative and absolute performance metrics in our incentive awards

   

All of the terms and features described above, including the performance-based vesting and clawback provisions, apply to awards granted to all executive officers and not just the NEOs.

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  67


EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Compensation Program Objectives

Capital One’s executive compensation program has four primary objectives.

Strongly link rewards withpay and performance by providing compensation based on both business and individual performance while appropriately balancing risk

Capital One emphasizespay-for-performance at all organizational levels. Typically, as an executive’s level of responsibility increases, so does the proportion of the executive’s pay that is subject to performance criteria. Therefore, the NEOs have the highest proportion of their pay directly linked to Company and individual performance, as compared to other associates. Awards made to the NEOs in January 2020February 2022 for the 20192021 performance year were based on Company and individual performance, and on demonstrating specific leadership competencies assessed through a comprehensive performance management process that included an individual assessment specifically designed to evaluate the degree to which the executive balanced risks inherent to his or her role. The Chief Risk Officer compiled these risk assessments and the Chief Human Resources Officer reviewed the assessments for the NEOs. Separately, the Chief AuditorAudit Officer compiled and reviewed the risk

58  

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT


SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

assessment for the Chief Risk Officer. The Committee considered the assessments in making its determinations regarding individual performance and compensation levels.

Align our executives’ interests with those of our stockholders

The Committee and the Independent Directors are committed to designing incentive compensation programs that reward individual and Company performance and that are aligned with the creation of stockholder value over the long term. Beginning with the 2020 performance year, a portion of the CEO’s performance share award is linked to the Company’s relative TSR over a three-year period. Because NEO compensation is primarily delivered through deferred, equity-based vehicles that vest over multiple time horizons, the NEOs have a significant stake in the success of the Company. The Committee and the Independent Directors also have the flexibility to adjust compensation decisions from year to year to take into account the Company’s performance and evolving market practices. In addition, we have established specific stock ownership policies that the NEOs must meet and stock retention provisions applicable to certain equity awards.

Reward performance over multiple time horizons

Our compensation programs are structured to encourage our executives to deliver strong results over the short term while making decisions that create sustained value for our stockholders over the long term. For 2019,2021, approximately 85%83% of the CEO’s total compensation was equity-based andat-risk to the performance of the Company’s stock price, and 100% of his compensation was deferred for a three-year period. In addition, approximately 53%51% of total compensation for NEOs other than the CEO and the former CFO was provided through equity-based vehicles which wereat-risk to the performance of the Company’s stock price and subject to vesting over multiple time horizons. The use of deferred, equity-based compensation vehicles with multi-year vesting terms advances our goal of aligning the ultimate value realized by the NEOs with the performance of the Company’s stock over time because the value of these compensation vehicles increases and decreases based on the performance of the Company’s stock price in both current and future periods.

Attract, retain, and motivate top executive talent

To attract, retain, and motivate exceptional leaders, we believe that compensation opportunities at Capital One must be competitive with the marketplace for talent. The Committee and the Independent Directors strive to preserve a competitive pay mix and total target compensation values in the executive compensation program, as well as provide competitive total rewards based on our selected peer group.

Align our executives’ interests with those of our stockholders

The See “Peer Groups” beginning on page 93 for information regarding how the Committee and the Independent Directors are committed to designing incentive compensation programs that reward individual and Company performance and that are aligned with the creation of stockholder value over the long term. Because NEO compensation is primarily delivered through deferred, equity-based vehicles that vest over multiple time horizons, the NEOs have a significant stake in the success of the Company. The Committee and the Independent Directors also have the flexibility to adjust compensation decisions from year to year to take into accountutilized the Company’s performance and evolving market practices. In addition, we have established specific stock ownership policies that the NEOs must meet and stock retention provisions applicable to certain equity awards.peer group in determining executive compensation.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Use of DiscretionJudgment

The Committee believes that exercising discretionjudgment is an important element in reaching balanced compensation decisions that are consistent with our strategy and reward both current yearcurrent-year performance and sustained long-term value creation, and supplements other aspects of Capital One’spay-for-performance philosophy. By applying discretion,informed judgment, the Committee seeks to mitigate the risks associated with a rigid and strictly formulaic compensation program, which could unintentionally create incentives for our executives to focus only on certain performance metrics, encourage imprudent risk-taking, and not provide the best long-term results for stockholders. In addition, the use of discretionjudgment allows the Committee to respond to changes in economic conditions, our operating environment, and other significant factors that may affect the long-term performance of Capital One or our lines of business. The use of discretionjudgment also allows the Committee to adjust compensation based on factors that would not be appropriately reflected by a strictly formulaic approach, such as risk management, championing companyCompany values, and the discrepancies between absolute and relative performance levels or recognition of individual performance levels. There are certain performance conditions for which the Committee would not exercise discretion,judgment, for example where the minimum performance metric is not met in the award of performance shares or if the performance-based vesting requirements applicable to certain other stock-settled awards are not met.

Our Compensation Governance Cycle

The Committee is actively engaged throughout the year and members of the Committee regularly meet with management regarding the Company’s executive compensation programs and practices. In addition, the Committee receives updates, at least quarterly, at the Board level, regarding the Company’s financial and strategic performance, including information regarding the Company’s performance against the four categories of quantitative and qualitative performance factors related to: financial and operating performance, governance and risk management, strategic performance, and winning with our customers and associates (the “Performance Factors”) that are used by the Committee to determine the year-end incentive awards to the NEOs.

The Committee met three times in 2021, with each meeting concluding with an executive session without management present. In addition, the Committee held three joint meetings with the Board in 2021, and an additional joint meeting was held at the beginning of 2022 to assess Company and NEO performance and determine the year-end incentive awards for the NEOs. While specific topics may vary from meeting to meeting, the following graph describes the typical annual cycle of the Committee’s compensation-related activities.

LOGO

 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT  

 

   5969

 


SECTION III -EXECUTIVE COMPENSATION DISCUSSION AND ANALYSIS

 

 Chief Executive OfficerSection V - Compensation Discussion and Analysis

Chief Executive Officer Compensation

20192021 CEO Compensation Program and Components

The Committee annually reviews and approves the form, timing, and amount of compensation for the CEO and makes recommendations regarding the CEO compensation structure to the Independent Directors for final approval. The Committee believes that the CEO’s compensation should be entirelyat-risk based on his and the Company’s performance. The Committee considers the Company’s and the CEO’s historical performance and seeks to effectively align the CEO’s interests with the interests of our stockholders over time, support safety and soundness, and appropriately balance risk.

2021 CEO Compensation Program

When determining the structure and total target compensation opportunity forof Mr. Fairbank’s 2019 compensation program as well asfor the value for each component awarded,2021 performance year, the Committee and the Independent Directors considered:

 

  

the Company’s performance during 2018the prior year and Mr. Fairbank’s contribution to that performance;

 

  

the Company’s performance in 2018the prior year relative to the performance of peer comparator companies in 2018;that year;

 

  

the structure and amount of compensation awarded to the CEOs of the peer comparator companies;Company’s peers;

 

  

the structure and amount of Mr. Fairbank’s compensation awards in prior years;

 

  

the Company’s risk profile and the time horizon over which the deferred, equity-based awards will vest; and

 

  

the ultimate value of Mr. Fairbank’s deferred, equity-based awards (which will depend on the Company’s and Mr. Fairbank’s performance over time as well as the value of Capital One’s common stock at the time the awards vest.vest); and

the feedback received from stockholders regarding the Company’s executive compensation programs and the compensation awarded to Mr. Fairbank.

After considering these factors, and feedback received from stockholders, in January 2019,February 2021, the Committee and the Independent Directors reviewed thedetermined that Mr. Fairbank’s 2021 compensation program and structure utilized in 2018 for Mr. Fairbank and determinedwould continue to increase the alignment of CEO compensation with Company performance and stockholder interests by increasing the percentage of the CEO’s total target compensation granted following the completion of the performance year from 40% to 90%. In 2019, the CEO’s total target compensation consistedconsist of two components: (i) 10% in the form of cash-settled RSUsan equity or equity-based award granted at the beginning of the performance year; and (ii) 90% in the form of an opportunity for ayear-end incentive award.award, with the amount granted based on CEO and Company performance in 2021 (granted in February 2022). Any suchyear-end incentive award:award granted to the CEO (i) willwould continue to consist primarily of a performance share award, under which Mr. Fairbankhe may receive from 0% to 150% of a target number of shares of the Company’s common stock based on the Company’s performance over thea three-year period from January 1, 2020 through December 31, 2022;period; and (ii) may also consist of deferred cash, an equity-based award, or both. In this manner, the CEO’s compensation continueswill continue to be completelyat-risk based on the Company’s and Mr. Fairbank’s performance, and all CEO compensation continues to be subject to a three-year deferred vesting or payout. As in prior years, Mr. Fairbank did not receive any cash salary in 2021.

The Committee and the Independent Directors also determined that for Mr. Fairbank’s 2019 compensation program,not to establish a total target compensation amount for Mr. Fairbank’s 2021 compensation program to further align Mr. Fairbank’s compensation program with that of $17.5 million, the same total targetCompany’s peers and increase the Committee and the Independent Directors’ ability to directly link the CEO’s compensation for 2018, was appropriate.to the Company’s performance as well as the CEO’s contributions to that performance over the short, medium, and long term.

 

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SECTION IIIEXECUTIVE COMPENSATION

Section V - COMPENSATION DISCUSSION AND ANALYSISCompensation Discussion and Analysis

 

2021 CEO Compensation Components

The chart below represents the components and pay mix of the CEO’s compensation for the 2021 performance year. For performance year 2021, the award of RSUs granted at the beginning of 2021 and the year-end incentive (granted in February 2022) accounted for 6% and 94%, respectively, of the CEO’s total compensation. The year-end incentive was delivered in the form of performance shares, deferred cash, and cash-settled RSUs, representing 66%, 17%, and 11%, respectively, of the CEO’s total performance year compensation.

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The table below summarizes the CEOcomponents of the CEO’s compensation program that the Committee and the Independent Directors approved for the 20192021 performance year.

 

  
Compensation
Element
 

Timing of Award
Determination

Award

Determination

 Basis for Award 

Vesting
Schedule

Schedule

 Performance and
Recovery Provisions

  Base Salary

 Not applicable 

Not applicable

 

Not applicable

 

Not applicable

Not applicable

  RSUs

 February 2021 

January 2019

Incentive for Long-Term Company Performance

 

Vest at the endof the three-year performance period; settles in cash

 

  Performance-based vesting provisions

 

  Misconduct clawback

  Year-End   Incentive

  Opportunity

 

Financial Performance
Shares

 

January 2020

February 2022
 

Reward for 20192021 CEO and Company Performance; Incentive for Long-Term Company Performance

 

Vest at the end of the three-year performance period based on achievement of financial performance factors

 

  Performances share reduction

 

  Misconduct clawback

 

  Financial restatement clawback

 

Year-End

Incentive

RSUs

TSR Performance Shares
 

Reward for 2019 CEO and Company Performance

Vest at the end ofthe three-year performance period based on relative TSR

  Misconduct clawback

Year-End Incentive RSUsReward for 2021 CEO and Company PerformanceVest at the end of the three-year performance period; settles in cash

 

  Performance-based vesting provisions

 

  Misconduct clawback

 

  

Deferred Cash Bonus

     

Payout deferred for three years

  Misconduct clawback

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Section V - Compensation Discussion and Analysis

See “Additional Performance Conditions and Recovery Provisions” beginning on page 7690 for more details regarding the performance and recovery provisions applicable to each of the elements of compensation that the Committee approved for the 20192021 performance year for the NEOs.

2019 CEO Compensation Components

The CEO’s compensation for the 2019 performance year consisted of two components: (i) an award of RSUs granted at the beginning of the performance year; and (ii) ayear-end incentive award granted in January 2020 based on the Company’s and the CEO’s performance in 2019. The charts below represent (i) the components of CEO compensation as an approximate percentage of the CEO’s 2019 total target compensation, and (ii) the pay mix of the CEO’s actual compensation for the 2019 performance year. For performance year 2019, the award of RSUs granted at the beginning of 2019 and theyear-end incentive accounted for 9% and 91%, respectively, of the CEO’s total compensation. The year-end incentive was delivered in the form performance shares, deferred cash and cash-settled RSUs, each representing 66%, 15%, and 10%, respectively, of the CEO’s total compensation.

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

CEO 2019 Compensation

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Restricted Stock Units

A portion of Mr. Fairbank’s 20192021 compensation consisted of RSUs granted as an incentive for long-term Company performance. The RSU award vests in full at the end of a three-year performance period beginning on January 1, 2019,2021, settles in cash based on the Company’s average stock price over the fifteen15 trading days preceding the vesting date, and is subject to performance-based vesting provisions and clawback provisions, each as described in more detail under “Additional Performance Conditions and Recovery Provisions” beginning on page 76.90.

Year-End Incentive Opportunity

A portion of Mr. Fairbank’s 20192021 compensation consisted of an opportunity for ayear-end incentive with a target value of $15.75 million based on the Committee’s evaluation of the Company’s performance during 20192021 and Mr. Fairbank’s contributions to that performance. The Committee and the Independent Directors may determine to award 0% to 150% of theyear-end incentive target value. For purposes of theyear-end incentive, the Committee and the Independent Directors assess the Company’s performance based on the following four categories of quantitative and qualitative performance factors: financial and operating performance, governance and risk management, strategic performance and winning with our customers and associates (“Performance Factors”).Factors. The Committee believes that these factors appropriately reflect and balance near-term performance and long-term success for the Company’s customers, associates, and stockholders. The Company’s 2021 performance against the Performance Factors is described in more detailed under “2021 Year-End Incentive Determination” beginning on page 76.

Theyear-end incentive, if awarded, (i) will consist of an award of performance shares, and (ii) may also consist of deferred cash, an equity-based award, or both as determined by the Committee and the Independent Directors at the time the award is granted. The performance share award,awards, the equity-based award, and the deferred cash bonus each have a three-year cliff vestingcliff-vesting schedule and are subject to clawback provisions. The performance share award metrics and formula are described in more detail below under “Performance Share Award”. The performance-based vesting provisions applicable to the equity-based award and the clawback provisions applicable to all three awards are described in more detail under “Additional Performance Conditions and Recovery Provisions” beginning on page 76.90.

Performance Share AwardAwards

The Committee and the Independent Directors believe the performance shares strengthen the alignment between the compensation of our NEOs and the Company’s performance by linking the ultimate payout topre-established absolute andand/or relative performance goals, with the value of the payout ranging from 0% to 150%. The ultimate value of the performance shares upon vesting is determined by the Company’s performance through its stock price. The CEO year-end incentive award consists primarily of performance shares. For the other NEOs, the performance share awards represent approximately 30% of total target compensation. For 2021, the performance share awards were granted in two forms:

Financial Performance Share Units (“Financial Performance Shares”) that vest based on the Company’s financial performance, on an absolute basis and relative to the Performance Share Peers, related to a combination of two metrics: Common Dividends plus Growth of Tangible Book Value per share (“D+TBV”) and Adjusted Return on Tangible Common Equity (“Adjusted ROTCE”) over a three-year period. The Financial Performance Shares were granted to all NEOs for the 2021 performance year.

Total Shareholder Return Performance Share Units (“TSR Performance Shares”) that vest based on the Company’s TSR relative to the Performance Share Peers over a three-year period. The TSR Performance Shares were granted only to the CEO for the 2021 performance year.

 

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SECTION IIIEXECUTIVE COMPENSATION

Section V - COMPENSATION DISCUSSION AND ANALYSISCompensation Discussion and Analysis

 

The metrics and formulas applicable to each of the performance share awards are described in more detail below under “Performance Share Award.”

2021 Performance
Year
Performance MetricPerformance
Share Peers
Performance
Period

Performance
Share Award
Formula

Recipient

Financial

Performance

Shares

D+TBV and Adjusted ROTCE

KBW Index (as defined on page 74)

3 Years

Relative Performance Measure

and

Absolute Performance Measure

All NEOs

TSR Performance

Shares

Total Shareholder Return

Relative Performance Measure

CEO Only

Performance Share Award Metrics

Performance Share Awards Granted in 2018 and Beyond.. Each year, the Committee and the Independent Directors evaluate the structure and amount of the equity awards provided to our NEOs, including the Company performance metrics applicable to such awards. Beginning in 2018, in order to further align our NEOs interests with those of our stockholders, as well as based on market practices, peer comparator information and in response to stockholder feedback, the Committee and the Independent Directors determined that performance share awards granted to the CEO and the other NEOs would be based on the following two metrics:

Financial Performance Shares. A portion of the performance shares granted to our CEO and all of the performance shares granted to the NEOs other than the CEO for 2021 were granted in the form of Financial Performance Shares. The Committee and the Independent Directors began awarding the Financial Performance Shares in 2018 in order to further align our NEOs’ interests with those of our stockholders, as well as based on market practices and peer comparator information and in response to stockholder feedback. The Committee and the Independent Directors determined that the Financial Performance Share awards granted to the CEO and the other NEOs would be based on the following two metrics:

 

Common Dividends +

Growth of Tangible Book

Value per Share

(D+TBV)

 

   D+TBV rewards strong operational results, balanced stewardship of capital, and long-term stockholder value creation by measuring the value distributed to stockholders (common dividends per share) and the growth of company value created for common stockholders (tangible book value per share).

 

  D+TBV is calculated as the three-year average of the ratios, expressed as a percentage, of (i) the Company’s tangible book value per share at the end of each year within the performance period, plus total common dividends per share paid during such year, to (ii) the Company’s tangible book value per share at the beginning of each corresponding year within the performance period.

 

  

 

Adjusted Return on

Tangible Common Equity

(Adjusted ROTCE)

 

 

  Adjusted ROTCE rewards balanced capital management and stewardship while capturing current and historical business performance and profitability as compared to the size of our stockholders’ investment in the Company. ROTCE is broadly used in banking as a key performance indicator and component in peer executive compensation programs.

 

  Adjusted ROTCE is calculated as the ratio, expressed as a percentage, of (i) the Company’s net income available to common stockholders, excluding, on atax-adjusted basis, the impact of impairment, amortization andre-measurement of intangible assets, to (ii) the Company’s average tangible common equity.

 

 

The Committee and the Independent Directors believe that these two performance metrics, in combination, provide a rigorous measurement of Company performance by balancing the creation of long-term stockholder value and the returns generated on stockholders’ investment in the Company. Beginning with performance year 2019, the CEOyear-end incentive award consists primarily of performance shares. Beginning with performance year 2018, the performance share awards represent an anticipated range of between approximately 30% and 55% of total target compensation for the other NEOs.To

To

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

appropriately incentivize long-term value creation in line with the Company’s strategic goals,two-thirds of each performance shareFinancial Performance Share award will vest based on D+TBV, andone-third of each performance share award will vest based on Adjusted ROTCE.

TSR Performance Shares. Beginning in 2020, in response to stockholder feedback and to further align the interests of the CEO with the interests of stockholders, the Committee and the Independent Directors determined that a portion of the performance share awards granted to the CEO would be based on the Company’s TSR relative to the Performance Share Peers.

Total Shareholder Return (TSR)

   TSR measures the change in the value of an investment by stockholders in the common shares of Capital One and is derived from the change in the Company’s stock price plus the value of any common dividends paid by the Company.

   TSR is calculated as the change in the value of the applicable common stock over the Performance Period, taking into account the reinvestment of common dividends on the ex-dividend date. The calculation of the stock price appreciation component of TSR = (Ending Stock Price – Beginning Stock Price) / Beginning Stock Price where (i) “Beginning Stock Price” means the average Stock Price for the 20 trading days immediately preceding the first day of the Performance Period; (ii) “Ending Stock Price” means the average Stock Price for the 20 trading days immediately preceding and including the last day of the Performance Period; and (iii) “Stock Price” means the closing price for the day as reported on the applicable exchange or market.

The Committee and the Independent Directors believe that linking a portion of the CEO’s year-end incentive to the Company’s TSR over a three-year period increases the alignment of the CEO’s compensation with the value delivered to stockholders over time. TSR is viewed by investors as a key indicator of the Company’s performance. The TSR Performance Shares create a direct link between CEO compensation and the Company’s stock price and value creation over time. In addition, a significant portion of CEO pay is delivered through equity-based awards, the ultimate value of which will increase or decrease based on the performance of the Company’s stock price in both current and future periods.

Performance Share Award Peer Group. For both the Financial Performance Shares and the TSR Performance Shares, the Company’s performance on each metric will beis assessed over the three-year period relative to the Performance Share Peers which are constituents of the KBW Bank Index, excluding threenon-traditional banks that do not focus on lending to consumers and businesses (“KBW Index”). The Committee believes that the KBW Index is an appropriate index against which to assess the Company’s performance because it reflects institutions of a comparable size, risk profile, and business mix to the Company. After the end of the three-year performance period, the Committee will certify the Company’s performance and issue the corresponding number of shares of the Company’s common stock, if any, in accordance with the relative performance hurdles illustrated below. TheEach of the metrics will be calculated as indicated above, with the Committee excluding from such calculations the initial effects of changes in tax laws, accounting principles or regulations, or other laws or provisions affecting the reported results if the Committee determines that such adjustments are appropriate in order to prevent dilution or enlargement of the benefits or potential benefits intended to be made available under the 2004 Stock Incentive Plan oras necessary or appropriate to comply with applicable laws, rules, or regulations.

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

Performance Share Awards Granted Prior to 2018.Award Formula. For performance share awards granted prior to 2018, the Company’s performance will be assessed on the basis of Adjusted Return on Assets (“Adjusted ROA”) (as defined on page 78) relative to a comparator group consisting of companies in the KBW Index. The Committee selected relative Adjusted ROA as the metric to underlie performance share awards granted prior to 2018 in order to achieve a balance of incentivizing and rewarding management to pursue business strategies that reward stockholders over the long term, while discouraging excessive risk-taking or balance sheet leverage in pursuit of those goals.

Performance Share Award Formula

For all performance share awards, the ultimate number of performance shares earned at vesting is determined by a formula based on relative performance andand/or absolute performance (in the form of a performance share reduction) measures, with the value of the payout ranging from 0% to 150%. of the target performance shares. In addition, the value of the performance shares upon vesting is determined by the Company’s stock price performance.

All performance share awards are subject to the Relative Performance Measure.Measure (as described below). Only the Financial Performance Shares are subject to the Absolute Performance Measure

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

(as described below). The award agreements applicable to all performance share awards permit the Committee to exclude the initial effects of changes in tax laws, accounting principles or regulations, or other laws or provisions affecting the reported results if the Committee determines that such adjustments are appropriate in order to prevent dilution or enlargement of the benefits or potential benefits intended to be made available under the 2004 Stock Incentive Plan or necessary or appropriate to comply with applicable laws, rules, or regulations.

Relative Performance Measure - Financial Performance Shares and TSR Performance Shares.Each year, the Committee and the Independent Directors assess the Company’s performance on the basis of the performance share award metricmetrics relative to the KBW Index comparator group. In 2017, the Committee and the Independent Directors revised the performance measures applicable to performance shares granted beginning in 2017, in part in response to stockholder feedback, to require a more rigorous set of relative Company performance hurdles related to the potential payouts made in connection with the awards. Under the revised performance hurdles, thePerformance Share Peers. The Company’s TSR or positive Adjusted ROTCE and D+TBV, or Adjusted ROA, as applicable, must be at least at the 25th percentile of peersthe Performance Share Peers for any performance shares to vest,vest; target payout will be achieved at the 55th percentile of peers,the Performance Share Peers; and the maximum payout can only be achieved if the Company performs at the 80th percentile of peers.the Performance Share Peers or greater. If the Company’s positiveTSR or Adjusted ROTCE and D+TBV, or Adjusted ROA, as applicable, is under the 25th percentile, none of the shares will vest and no payout will be made with respect to the award. The graph below represents these performance hurdles. After the end of the three-year performance period, the Committee will certify the Company’s performance and issue the corresponding number of shares of the Company’s common stock, if any, in accordance with the graph below. Payouts will range between the values shown below for performance that falls between the points labeled in the graph.

 

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Absolute Performance Measure (Performance Share Reduction) - Financial Performance Share Reduction.Shares.All performance share awardsThe Financial Performance Shares are subject to a performance share reduction. For performance shares granted beginning in 2018, the performance share reduction will be based on the Company’s Adjusted ROTCE, replacing Adjusted ROA, on an absolute basis. Under the performance share reduction feature under which the number of shares issued at settlement will be reduced if the Company’s Adjusted ROTCE for one or more fiscal years completed during the performance period is not

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

positive, no matter how well the Company performs compared to the peer group.Performance Share Peers. In each year that the Company does not achieve positive Adjusted ROTCE, the executive will forfeit 50% of that year’s worth of performance shares. If the Company’s Adjusted ROTCE is not positive in each of the three fiscal years in the performance period, the executive will forfeit the entire award of performance shares. See “Performance Share Reduction” beginning on page 7791 and “Financial Restatement Clawbacks” on page 7992 for more information. The table below shows potential performance share reduction amounts based on the Company’s Adjusted ROTCE performance.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

 

 

Number of Years During

Performance
Period Adjusted

ROTCE isIs Not  Positive

 

  Reduction in Number of Units Vesting and
and Shares Awarded

Zero

  

No reduction

  No reduction

 

One

  

One-sixth reduction

  

One-sixth reduction

 

Two

 

  

 

One-third reduction

 

Three

  

 

Entire award forfeited

  

For performance share awards granted prior to 2018, under the applicable performance share reduction feature, the number of shares issued at settlement will be reduced if the Company’s Adjusted ROA for one or more fiscal years completed during the three-year performance period is not positive, no matter how well the Company performs compared to the peer group. Similar to above, in any year that the Company does not achieve positive Adjusted ROA, the executive will forfeit 50% of that year’s worth of performance shares. If the Company’s Adjusted ROA is not positive in each of the three fiscal years in the performance period, the executive will forfeit the entire award of performance shares.

Equity-Based AwardAward.

A portion of the CEOyear-end incentive may be granted in the form of an equity-based award based on the Company and CEO performance for the preceding performance year. For the 2017, 2018,2019, 2020, and 20192021 performance years, the Committee and the Independent Directors have awarded RSUs to Mr. Fairbank. The vesting of the RSUs is deferred for three years and settlement is in cash based on the Company’s average stock price over the fifteen trading days preceding the vesting date. The RSUs are subject to performance-based vesting and clawback provisions, each as described in more detail under “Additional Performance Conditions and Recovery Provisions” beginning on page 76.90.

Deferred Cash BonusBonus.

A portion of the CEOyear-end incentive may be granted in the form of a deferred cash bonus based on the Company and CEO performance for the preceding performance year. Any deferred cash bonus award is mandatorily deferred for three years into the Company’s VNQDCP.

20192021 CEO Compensation Decisions

For the 2021 performance year, the Committee and Independent Directors determined the amount and form of the CEO’s compensation using a balanced approach in the context of our compensation principles and objectives, which encompass a 2019pay-for-performance philosophy. The Committee and the Independent Directors believe that this pay-for-performance structure, which emphasizes variable pay, incentivizes the CEO to invest for the long-term, grow resiliently, manage risk, and deliver sustained stockholder value. In addition, the Committee and the Independent Directors believe this approach is in the best interests of the stockholders and provides the Committee and the Independent Directors a greater opportunity to determine the amount and form of compensation based on CEO and Company performance and stockholder feedback as well as being able to respond to then-current business conditions, the dynamic nature of executive compensation practices, and developments in our business and industry.

2021 Restricted Stock Unit Award

In January 2019,February 2021, the Committee and the Independent Directors awarded Mr. Fairbank 21,71515,534 RSUs, which had a total grant date value of approximately $1.75 million. The RSU award vests in full on February 15, 2022,2024, settles in cash based on the Company’s average stock price over the fifteen15 trading days preceding the vesting date, and is subject to performance-based vesting provisions and clawback provisions, each as described in more detail under “Additional Performance Conditions and Recovery Provisions” beginning on page 76.90.

20192021 Year-End Incentive Determination

Compensation Committee Process to Determine Year-End Incentive

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Section V - Compensation Discussion and Analysis

In January 2020,February 2022, the Committee and the Independent Directors approvedyear-end incentive awards for Mr. Fairbank totaling $18.0 million for 2019 based on their assessment ofassessed the Company’s performance with respect to the Performance Factors set forth below under “Company Performance Assessment” and Mr. Fairbank’s contributions to that performance.performance as described under “CEO Contribution to Company Performance.” Following the performance assessment, the Committee and Independent Directors determined the total 2021 performance year compensation to be awarded to Mr. Fairbank would be $27.5 million, taking into account the $1.75 million in RSUs awarded to him at the beginning of the performance year. The remaining total compensation to be awarded to Mr. Fairbank for the 2021 performance year was awarded in the form of the year-end incentive award totaling $25.75 million.

2021 Year-End Incentive Awards

After considering the Company’s compensation philosophy and objectives, including the desire to align Mr. Fairbank’s interests with that of the Company’s stockholders and reward performance over multiple horizons, the Committee and the Independent Directors determined that the pay mix for the year-end incentive award would include the following three vehicles:

Performance Shares. 71% of the year-end incentive (66% of Mr. Fairbank’s total 2021 performance year compensation) was awarded in the form of performance shares, with a total grant date value of approximately $18.2 million, under which Mr. Fairbank may receive from 0% to 150% of a target number of 122,734 shares of the Company’s common stock based on the Company’s performance over a three-year period from January 1, 2022 through December 31, 2024.

Financial Performance Shares. $13.65 million of the awarded performance shares will vest based on the Company’s financial performance, on an absolute basis and relative to the Performance Share Peers, related to a combination of two metrics: D+TBV and Adjusted ROTCE over a three-year period in the form of Financial Performance Shares as described in “Performance Share Award Formula” beginning on page 74.

TSR Performance Shares. $4.55 million of the awarded performance shares will vest based on the Company’s TSR relative to the Performance Share Peers over a three-year period in the form of TSR Performance Shares as described in “Performance Share Award Formula” beginning on page 74.

In order for the CEO to realize the target value of this award, the Company must achieve above-median financial performance and TSR on a relative basis versus the Performance Share Peers. In addition, the full value of the Financial Performance Share award remains at risk unless a threshold level of Company performance is achieved. The Committee believes that awarding a substantial portion of the year-end incentive in performance shares directly aligns the CEO’s interests with those of stockholders and encourages the CEO to focus on sustainable, long-term success and avoid excessive risk-taking.

Restricted Stock Units. 12% of the year-end incentive (11% of Mr. Fairbank’s total 2021 performance year compensation) was awarded in the form of 20,231 RSUs with a total grant date value of approximately $3.0 million.

Deferred Cash Bonus.18% of the year-end incentive (17% of Mr. Fairbank’s total 2021 performance year compensation) was awarded in the form a $4.55 million deferred cash bonus.

 

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SECTION III -EXECUTIVE COMPENSATION DISCUSSION AND ANALYSIS

For performance year 2019, the Committee and the Independent Directors determined to award Mr. Fairbank’syear-end incentive award using three vehicles:

Performance Shares. 72% of theyear-end incentive (66% of Mr. Fairbank’s total 2019 performance year compensation) was awarded in the form of performance shares, with a total grant date value of approximately $13.0 million, under which Mr. Fairbank may receive from 0% to 150% of a target number of 127,239 shares of the Company’s common stock based on the Company’s performance over a three-year period from January 1, 2020 through December 31, 2022. In order for the CEO to realize the target value of this award, the Company must achieve above-median financial performance on a relative basis versus a group of banking peers, and the full value of the award remains at risk unless a threshold level of Company performance is achieved. The Committee believes that awarding a substantial portion of the year-end incentive in performance shares directly aligns the CEO’s interests with that of stockholders and encourages the CEO to focus on sustainable, long term success avoid excessive risk-taking.

 

Restricted Stock Units.11% of theyear-end incentive (10% of Mr. Fairbank’s total 2019 performance year compensation) was awarded in the form of 19,576 RSUs with a total grant date value of approximately $2.0 million. Between performance year 2017Section V - Compensation Discussion and performance year 2019, Mr. Fairbank’s award of RSUs granted as part of hisyear-endAnalysis incentive award has ranged from $2.0 million to $2.8 million, varying based on his and the Company’s performance.

 

Deferred Cash Bonus.17% of theyear-end incentive (15% of Mr. Fairbank’s total 2019 performance year compensation) was awarded in the form a $3.0 million deferred cash bonus. Between performance year 2017 and performance year 2019, Mr. Fairbank’s deferred cash bonus granted as part of hisyear-end incentive award has ranged from $3.0 million to $4.2 million, varying based on his and the Company’s performance.

Company Performance Assessment

In January 2020,February 2022, the Committee assessed the Company’s 2021 quantitative and qualitative performance.performance based on the Performance Factors. The Company performance assessment is used to determine the 2021 year-end incentive awards for all of the NEOs and compensation targets for the NEOs (other than the CEO) for the 2022 performance year. In particular, the Committee considered:

 

 
   

 

Performance Factor

 

   

 

2019 Performance(1)

 

 

         
     

 

 

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         Earnings and EPS

 

     Revenue

 

     Expense Management

 

     ROA and ROTCE

 

     Capital Management

 

     TSR

               2019  2018           
   

 

 Revenue(2)

 

 

 

 

 

 

    $28.7 billion    

 

 

 

 

 

 

 

 

 

    $27.5 billion    

 

 

 

 

                                           
   

 

 Pre-Provision Earnings    

 

 

 

 

 

 

$13.1 billion

 

 

 

 

 

 

 

 

 

$13.2 billion

 

 

 

 

  
   

 

 Diluted EPS(2)

 

 

 

 

 

 

$12.09

 

 

 

 

 

 

 

 

 

$10.88

 

 

 

 

  
   

 

 ROA

 

 

 

 

 

 

1.5%

 

 

 

 

 

 

 

 

 

1.7%

 

 

 

 

  
   

 

 ROTCE

 

 

 

 

 

 

14.4%

 

 

 

 

 

 

 

 

 

18.6%

 

 

 

 

  
       
  

     Record revenue of $28.7 billion, net of adjustments, a 4.4% increase from 2018

 

     Net Income of $6.0 billion and diluted EPS, net of adjustments, of $12.09, the highest in the Company’s history

 

     Strong revenue, new accounts, and purchase volume growth in the Credit Card business, including $3.1 billion of net income

 

     Operating efficiency ratio(2) of 44.8%, net of adjustments for 2019, compared to 45.2% in 2018

 

     Tangible Book Value/Share growth (including the effect of common dividends) of 23.3%, outpacing the majority of the Company’s peer comparator group

 

     Paid a quarterly common stock dividend of $0.40/share

 

     Stock price increased 36.1% in 2019, outpacing the largest benchmark of bank peers, the KBW Bank Index. TSR of 38.6%, 24.5%, and 37.3% overone-, three-, and five- year periods as compared to the TSR of the KBW Bank Index of 36.1%, 32.8%, and 71.6% over the same time periods

 

                   
Financial and Operating Performance

 

  
Performance Factor 2021 Performance(1)

 

 

  Earnings and EPS

 

  Revenue

 

  Expense Management

 

  ROA and ROTCE

 

  Capital Management

 

  TSR

        
     2021    2020   
                Net Revenue   $30.4 billion    $28.5 billion   
  Pre-Provision Earnings   $13.9 billion    $13.5 billion                 
  Diluted EPS(2)   $27.11    $5.79   
  ROA   2.9%    0.7%   
  ROTCE(3)   28.4%    6.2%   
  One-Year TSR   49.3%    (2.7%)   
  Operating Efficiency Ratio(2)   44.7%    46%   
 

 

  Net Revenue of $30.4 billion, an increase of 6.7% from 2020

 

  Net Income of $12 billion, a 300% increase from 2020

 

  Diluted EPS, net of adjustments, of $27.11, a 368% increase from 2020

 

  Operating efficiency ratio of 44.7%, net of adjustments for 2021, an improvement from 46% in 2020

 

  Tangible Book Value/Share (including the effect of common dividends) of $99.74, an increase of 15.8%

 

  Allowance coverage ratio of 4.12% at December 31, 2021, compared to 6.19% at December 31, 2020

 

  Paid a quarterly common stock dividend of $0.40 per common share in each of the first two quarters of 2021 and $0.60 per common share in each of the last two quarters. We also paid a special one-time common dividend of an additional $0.60 per common share in the third quarter

 

  Total capital distribution was about $8.7 billion, the highest in the Company’s history

 

  Stock price increased 46.8% in 2021, outpacing the largest benchmark of bank peers, the KBW Bank Index, which increased 35%. TSR was 49.3%, 101.4%, and 80.9% over one-, three-, and five-year periods, respectively, through the period ended December 31, 2021. This compares to the TSR of the KBW Bank Index, which was 38.3%, 68.8%, and 64.8% over the same time periods

 

  The market valuation of Capital One increased 36.6% to $61.75 billion in the calendar year 2021

 

   

   

   

   

   

   

   

   

   

   

        

 

 

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(1)

The Committee considers these metrics to be key financial performance measures in its assessment of the Company’s performance, including certainnon-GAAP measures. While certain of ournon-GAAP measures are widely used by investors, analysts and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly titled measures reported by other companies. See Appendix A for our definition and reconciliation of thesenon-GAAP measures to the applicable amounts measured in accordance with GAAP.

 

(2)
78  

 

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

(2)

Diluted EPS revenue and operating efficiency ratio are presented on both a GAAP andnon-GAAP basis. Thenon-GAAP measures consist of our adjusted results that our Committee believes are indicative of the Company’s performance and help investors and users of our financial information understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance. See Appendix A for our reconciliation of thenon-GAAP measures to the applicable amounts measured in accordance with GAAP. Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period and reflects as-reported results in accordance with GAAP.

(3)

ROTCE is a non-GAAP measure that the Committee believes is indicative of the Company’s performance and helps investors and users of our financial information understand the effect of these adjustments on our selected reported results and provide alternate measurements of our performance. See Appendix A for our definition and reconciliation of this non-GAAP measure to the applicable amounts measured in accordance with GAAP.

 

Governance and Risk Management

LOGO

Performance Factor
 

Performance Factor

20192021 Performance

  Credit performance  and underwriting quality

 

  Risk management and compliance

 

  Cybersecurity

Balance sheet strength

 

  Board and executive governance

 

  StrongExceptional credit performance,results, with stablea netcharge-off rate of 2.53%0.88%, as compared to 2.52%2.06% in 2018 and net2020. Net charge-off rate of 4.58% forin our Domestic Card compared to 4.74%business was 1.9%, a 52% improvement, from 3.93% in 20182020

 

  Provision for credit losses of $6.2$1.9 billion for 20192021 compared to $5.9$10.3 billion in 20182020, a 82% decrease

 

  Common equity Tier 1 capital ratio(1) of 12.2% as of December 31, 2019 compared to 11.2%13.1% in 20182021, significantly above regulatory minimums and long-term Company targets

 

  The Cybersecurity Incident identified areas where the Company must enhance its cybersecurity enterprise-wideSignificant investment in risk management programscapabilities, technology, talent, and resulted in significant focus and financial investments on cybersecurity capabilities

  Enhanced Board engagement of Company’s cybersecurity posture and programs

business processes. Continued to build compliance and operational risk capabilities across all three lines of defense and achieved continued progress enhancingenhanced the soundness and sustainability of the Company’s enterprise risk management program

 

  Reached significantContinued enhancing cybersecurity and technology risk management, including completing management remediation of all milestones with key regulators in areas of AML, CCAR and Sales Practiceswithin the regulatory consent orders related to the 2019 cybersecurity incident

 

  Active Board refreshment, adding new Independent Director with experienceengagement and expertise in technology, product development,oversight of long-term strategy, culture and cybersecurity

  Increased environmental sustainability of our operationsvalues, enterprise risk management, diversity and inclusion, and talent management and succession planning

 

 

(1)

Calculated under the Basel Pillar III Standardized Approach, as of December 31, of each year.2021.

 

Strategic Performance

LOGO

Performance Factor
 

Performance Factor

20192021 Performance

  Progress toward achievement of long-term strategy

 

  Execution against corporate imperatives

 

  Disciplined investments in infrastructure, technology and growth initiatives

 

  CEO leadership and performance of executive team

 

  Balanced investmentsDelivered strong organic growth in market opportunitieskey lines of business, driven by both existing customers and long-term capabilities, including talent, technology, and risk managementclients as well as new customer relationships

 

  Accelerating growth, efficiency,Launched new products and customer benefits resulting from multi-year investmentsexperiences, including the premium Venture X credit card, a new online and mobile digital travel portal, and the first Capital One airport lounge in technology, digital, product, and marketingDallas-Ft. Worth

 

  Continued engagement with stockholders about Company’s strategyrealizing financial savings and financial trajectory, including setting an operatingoperational benefits from 2020 exit from data centers, reflecting long-term investments in cloud and other modern data tools; these efforts are driving long-term efficiency, goal of 42% in 2021, net of adjustmentsresiliency, speed, and innovation

 

  Significant progress on harnessing public cloud, exiting legacy data centers, transformingGrew our data infrastructure,national bank franchise through digital product innovation and modernizing internal and customer-facing applicationsbrand advertising, including deposit growth of 6%

 

  Continued building a national bank franchise through product innovation, simpleExpanded and intuitiveenhanced our best-in-class digital experiences, a nationalincluding our mobile app, Auto Navigator platform, and Capital One Café network, and investments in marketing and brandShopping

 

  Continued success in growing consumerMarketing expenses increased 78% to $2.9 billion as we debuted new products and small business credit card, driving a 10% increase in Domestic Card purchase volumetook advantage of market opportunities across our customer franchise

 

  Supported the financial needs and goals of consumers across the credit spectrum with a particular focus on clear and compelling products, transparent disclosure, and strong customer advocacy and outcomes

  Successfully acquired and converted the Walmart U.S. credit card portfolio and launched a new program to be the exclusive issuer ofco-branded and private label credit cards for the world’s largest retailer

  Swift and transparent management action to disclose the Cybersecurity Incident and communicate the Company’s action plans

 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT  

 

   6779

 


SECTION III -EXECUTIVE COMPENSATION DISCUSSION AND ANALYSIS

 

Section V - Compensation Discussion and Analysis

 

Winning with Our Customers and Associates

LOGO

Performance Factor
 

Performance Factor

20192021 Performance

  Recruitment and development of world-class talent

 

  Associate engagement and retention

 

  Customer advocacy and brand

 

  BrandDiversity, inclusion and belonging

 

  Corporate reputation and community engagement

 

  Live our values and champion our culture

 

  Continued focus on investing in brand and attracting topstrong and diverse talent and welcomed over 13,0008,500 new associates, over 1,000 of whom were recent college graduatesincluding 2,500 in our technology organization

 

  Expanded focus on diversityNavigated continued challenges of pandemic, maintaining remote work, and inclusion, including recruitment, trainingenhancing benefits, time-off policies, and development,resources in support of our associates and associate benefits and resourcesbusiness resilience

 

  Recorded high associate engagementEarned the highest customer Net Promoter Scores in the Company’s history across a number of products and morale scores, and voluntary attrition remained lowexperiences, reflecting strong customer advocacy

 

  Engaged quicklyAnnounced free overdraft protection and openly withthe elimination of all overdraft and non-sufficient funds fees for all consumer banking customers, in responsethe first top-ten retail bank to the Cybersecurity Incident. Made free credit monitoring and identity theft protection services available to all consumers, updated affected individuals when appropriate, and monitored customer engagement and servicing channels for feedbackmake this move

 

  Achieved strong Net Promoter Scores across allContinued to make progress on diversity, equity, and inclusion, expanding diversity education and increasing executive representation for women and people of our key businesses despite the challenging environment following the Cybersecurity Incidentcolor through external hires and internal promotions

 

  BroadenedRecognized externally for our talent brand, reaching #9 on Fortune magazine’s Best Companies to Work For list and 19th on the Capital One brand, including in the Domestic Card and Consumer Banking businesses, and set records in new customer growthDrucker Institute’s Top 250 Best-Managed Companies

 

  Our associates volunteered more than 424,000 hours, working with thousands of organizationsLaunched the Capital One Insights Center, which in our local communities and acrossits inaugural Fall publication explored disparate financial health outcomes during the nationpandemic

 

  Donated more than $60Made progress on our $200 million multiyear Impact Initiative to support socioeconomic mobility, with associates volunteering hundreds of thousands of hours to mission-aligned non-profit organizations to help build economic opportunity in the communities where our associatesthrough volunteerism and customers work and livepro bono services

 

  Extended hundreds of millions of dollarsWe maintained high associate engagement, inclusion, and morale as measured in capital to help build and preserve accessible and affordable housingour regular enterprise-wide surveys

 

CEO Contribution to Company Performance

In determining the CEO’s 20192021 year-end incentive awards, the Committee and the Independent Directors also assessed Mr. Fairbank’s contributions to the Company’s 2019 performance and rewarded2021 performance. Under Mr. Fairbank’s stewardship, Capital One achieved record financial results and demonstrated strong operating and risk performance. Mr. Fairbank successfully balanced and integrated Capital One’s investments in growth and long-term capabilities while achieving outstanding financial results and stewardship of stockholder capital.

In 2021, Capital One achieved record revenues, net income, earnings per share, and capital distribution. Our stock price ended the year up 46.8% from the year end 2020 and our one-year TSR outpaced the largest benchmark of peer banks, the KBW Bank Index, by 11 percentage points. After taking swift and decisive actions in 2020 to respond to the COVID-19 pandemic and subsequent economic downturn, Mr. Fairbank led Capital One in delivering strongexceptional financial performance and operating performance, continued resilience and balance sheet strength, and above-market total shareholder returngrowth across all key lines of business while advancing the Company’s long-term strategy and positioning Capital One to deliver sustainable financial performance and long-term value to stockholders. In 2019, Capital One achieved record revenues and earnings per share (netcapabilities. As a result of adjustments) and ourone-year total shareholder return outpaced the largest benchmark of bank peers, the KBW Index, with Capital One’s stock price ending the year at its highest everyear-end close. We delivered strong profits, resilient growth, and stable credit in our Credit Card business; solid deposit growth in our Consumer Bank business; and solid market positioning of our Commercial banking business. Under Mr. Fairbank’s visionary leadership the Company continued to accelerate the momentum gained from thein driving transformational investments in technology, talent, infrastructure, data, products, and customer experience, our businesses thrived in 2021. We returned to growth in our Credit Card business and achieved record earnings and purchase volume. We launched, refreshed or scaled many products and services across our franchises and created new capabilities to driveand customer experiences across our Credit Card and Consumer Banking businesses. We delivered strong growth in both retail deposits and auto loan originations, and achieved record loan and deposit balances, revenues, and pre-provision income in our Commercial Banking business. Mr. Fairbank was also instrumental in positioning the Company to create value todaymake the strategic choice to completely eliminate overdraft fees for all consumer checking customers.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

In addition, Capital One accelerated its momentum toward the achievement of its long-term strategic objectives, including leveraging technology investments to drive results and over the long term.innovation, adapting to a complex and changing competitive environment, and strengthening risk management and controls. Mr. Fairbank also continued to model and reinforce the Company’s culture, values, and valuesmission through strategic business choices and with key stakeholders, including associates, partners, suppliers, and investors.

The Committee and the Independent Directors also considered the impacts of the Cybersecurity Incident and the Company’s response to the incident. The incident resulted in understandable concern from our customers, elevated attention from the media and regulators, and identified areas where the Company must enhance its cybersecurity and enterprise-wide risk management programs. The Committee and the Independent members recognized both the negative impacts from the Cybersecurity Incident in addition to Mr. Fairbank’s leadership in: (i) containing the impact of the event by swiftly, effectively and transparently responding to the incident During 2021, Capital One recruited great talent in a manner that underscoredcompetitive market and maintained high associate engagement and morale, as measured in our commitmentregular enterprise-wide surveys, and was recognized for being a great place to our customers; (ii) addressing important feedback from key stakeholders including the Company’s regulators; and (iii) committing to continued investments to strengthen our risk and control environment and build enhanced risk identification and management capabilities.work.

The Committee and the Independent Directors also took into account Mr. Fairbank’s unique role as the founder of Capital One, as well as peer comparator group CEO compensation levels and structure, including the tenures of each of the peer companies’ CEOs, and the varying degrees of success those CEOs have had in leading their respective companies in 2021 and over time. The Committee and the Independent Directors also recognized that Mr. Fairbank does not receive a cash salary, and 100% of his compensation is deferred for at least three years.

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

The Committee believesand the Independent Directors believe that the actions taken by Mr. Fairbank and the other NEOs throughout 20192021 drove the Company’sincredible financial results and advanced the Company’s long-term journey toward achieving its strategic objectives. These actions also harnessed the unique market opportunities that followed the initial pandemic, and have positioned the Company toward deliveringto deliver strong and sustainable future financial performance achieving the Company’s strategic goals, building a growing and resilient franchise, andresilience while creating enduring value over the long term.

CEO Compensation by Performance Year

Below is a table showing Mr. Fairbank’s compensation awards as they are attributable to the performance years indicated. For the years shown in the table, Mr. Fairbank’s total target compensation was $17.5 million. Mr. Fairbank’s actual total compensation for performance year 20192021 was $19.75$27.5 million. Mr. Fairbank’s average performance-year compensation over the preceding five years was $17.5 million. See“Year-End Incentive Opportunity” beginning on page 6272 for additional information regarding theyear-end incentive granted to Mr. Fairbank for performance year 2019.2021.

 

  

Performance

Year

 

Cash

Salary

 Long-Term Incentive(1) 

Year-End Incentive(2)

 

 Total  Cash
  Salary  
  

Long-Term Incentive

 

  

Year-End Incentive(1)

 

   Total

Cash-

Settled

RSUs

 

Performance

Shares

 Option
Awards(1)
 

Deferred Cash

Bonus

 

Cash-

Settled

RSUs

 

Performance

Shares(2)

Cash-Settled RSUs  Deferred
Cash
Bonus
  Cash-
    Settled    
RSUs
    Performance  
Shares(1)
 

2021

  $—  $1,750,060  $4,550,000  $3,000,055  $18,200,225   $27,500,340

2020

  $—  $1,750,070  $3,000,000  $2,000,053  $12,000,093   $18,750,216

2019

 $— $1,750,012 $— $— $3,000,000 $2,000,080 $13,000,009 $19,750,101  $—  $1,750,012  $3,000,000  $2,000,080  $13,000,009   $19,750,101
               
 

2018

 $— $— $10,500,065 $— $4,200,000 $2,800,019 $— $17,500,084
               
 

2017

 $— $— $8,750,041 $1,750,018 $3,727,500 $2,485,006 $— $16,712,565
               

 

(1)

In 2018, the Committee and the Independent Directors increased the percentage of the CEOs total target compensation comprised of performance shares from 50% to 60% and eliminated stock options from the program.

(2)

In 2019, the Committee and the Independent Directors increased the percentage of the CEOsCEO’s total target compensation tied to ayear-end evaluation of CEO and Company performance from 40% to 90%. and shifted the grant of performance shares to the year-end incentive. Beginning with performance year 2020, the CEO no longer has a target total compensation amount.

Comparison to Summary Compensation Table Information

The table above is presented to show how the Committee views Mr. Fairbank’s compensation and to which year the compensation awards relate. This table differs substantially from the Summary Compensation Table beginning on page 8598 and is therefore not a substitute for the information required in that table. There are two principal differences between the Summary Compensation Table and the table above:

 

  

The table above reports equity-based awards as compensation for the performance year for which they were awarded, even if the award was granted in one year based on performance for the prior year. As a result, the cash-settled RSU award granted to Mr. Fairbank in January 2020 for the 2019 performance year, for example, is shown in the table above as 2019 compensation. The Summary Compensation Table reports equity-based awards in the year in which they were granted. As a result, the performance share awards and cash-settled RSUs granted to Mr. Fairbank in February 2021 for the 2020 performance year, for example, are shown in the table above as 2020 compensation but will be shown in the Summary Compensation Table as 2021 compensation.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

 

  

The Summary Compensation Table reports the change in pension value andnon-qualified deferred compensation earnings and all other compensation. These amounts generally are not a result of current yearcurrent-year compensation determinations and are not shown above.

Settlement of Performance Shares Granted in January 2019

In January 2019, the Committee and the Independent Directors granted the NEOs Financial Performance Shares under which the NEOs could receive in 2022 between 0% to 150% of a target number of shares of the Company’s common stock based on the Company’s financial performance between January 1, 2019 and December 31, 2021 (the “2019 Financial Performance Shares”). Each year, the Committee and the Independent Directors assess the Company’s relative performance based on the applicable performance share award metrics relative to the Performance Share Peers over the three-year performance period, and where appropriate, apply a performance share reduction based on the Company’s absolute performance. See “Performance Share Award Formula” beginning on page 74 for a description of the performance share award formula applicable to the 2019 Financial Performance Shares.

LOGO

Based on the Committee and Independent Directors’ assessment of the Company’s relative and absolute performance over the three-year performance period, the 2019 Financial Performance Shares settled at 150% of their target value. Two-thirds of each Financial Performance Share award vested based on D+TBV, and one-third of each performance share award vested based on Adjusted ROTCE. The Company performed at the 90th percentile relative to the KBW Index with respect to D+TBV and at the 85th percentile relative to the KBW Index with respect to Adjusted ROTCE. The Company achieved positive Adjusted ROTCE for each of the three years of the performance such that the 2019 Financial Performance Shares settled without a performance share reduction. See “Absolute Performance Measure (Performance Share Reduction) — Financial Performance Shares” beginning on page 75 for more information regarding the performance share reduction feature applicable to the 2019 Financial Performance Shares.

As permitted under the applicable award agreements, the Committee determined it appropriate to evaluate Tangible Book Value (as defined on page 73 under “Performance Share Award Metrics”) performance for the Company and the Performance Share Peers for performance year 2020, for purposes of the settlement of the 2019 Financial Performance Shares, in a manner that excludes, on a one-time basis, the initial impact of the Company’s adoption of the Current Expected Credit Loss standard, a new accounting requirement adopted in 2020 by the Financial Accounting Standards Board. The Compensation Committee and the Independent Directors did not make any adjustments to the Company’s performance associated with the performance shares or other compensation to reflect the impacts to the Company’s financial performance as a result of the economic downturn and other effects of the COVID-19 pandemic.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Additional Pay Elements

As part of the CEO compensation program, the Committee and the Independent Directors also approved certain other programs intended to support Mr. Fairbank’s productivity, well-being, and security. These programs provide some level of personal benefit and are not generally available to all associates. For 2019,2021, these programs included the following:

 

  

Executive term life insurance with a benefit level of $5 million

 

  

The ability to participate in a comprehensive voluntary annual health screening

 

  

Maintenance for Mr. Fairbank’s home office

 

  

Personal security detail that also provides transportation service for Mr. Fairbank

 

  

The monitoring and maintenance of an electronic home security system

 

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Personal use of the corporate aircraft


SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

The Committee has determined that the nature and value of these programs are comparable to those offered to similarly situated executives at our peers. Additional details on these programs can be found in the “Named Executive Officer Compensation” section beginning on page 85.98.

20202022 CEO Compensation Program

Each year, the Committee and the Independent Directors perform a comprehensive review of the CEO compensation program in consideration of Company and CEO performance, peer comparator group performance, historical pay information, market practices and trends, the market for talent, stockholder and other stakeholder feedback;feedback, and other relevant points of information that the Committee and Independent Directors consider appropriate to assess the program and CEO compensation level and pay design. The Committee and the Independent Directors continue to believe that the CEO compensation program aligns Mr. Fairbank’s compensation with the Company’s performance over the appropriate time horizons, effectively balances risk, and supports the Company’s executive compensation goals and principles.

In January 2020,February 2022, the Committee and the Independent Directors reviewed the 20192021 compensation structure utilized for Mr. Fairbank and determined that, for 2020,2022, the CEO compensation program would be unchanged and continue to consist of: (i) an equity or equity-based award granted at the beginning of the performance year; and (ii) an opportunity for ayear-end incentive award, with the amount granted based on CEO and Company performance in 2020. Anyyear-end incentive award granted to the CEO will continue to (i) consist primarily of a performance share award, under which he may receive 0% to 150% of a target number of shares of the Company’s common stock based on the Company’s performance over a three-year period; and (ii) may also consist of deferred cash, an equity-based award, or both. two components:

An Equity or Equity-Based Award. The Committee and the Independent Directors granted to Mr. Fairbank 16,859 RSUs, which had a total grant date value of approximately $2.5 million and will vest in full on February 15, 2025, settle in cash based on the Company’s average stock price over the 15 trading days preceding the vesting date, and are subject to performance-based vesting provisions. Mr. Fairbank does not receive a cash base salary.

A Year-End Incentive Opportunity. Mr. Fairbank will have an opportunity for a year-end incentive award, with the amount granted based on CEO and Company performance in 2022. Any year-end incentive award granted to the CEO (i) will continue to consist primarily of performance share awards, including an award of TSR Performance Shares and Financial Performance Shares, under which he may receive 0% to 150% of a target number of shares of the Company’s common stock based on the Company’s financial performance and TSR over a three-year period; and (ii) may also consist of deferred cash, an equity-based award, or both.

In this manner, the CEO’s compensation will continue to be completelyat-risk based on the Company’s and Mr. Fairbank’s performance, and all CEO compensation continues to be subject to a three-year deferred vesting or

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

payout. As in prior years, Mr. Fairbank will not receive any cash salary in 2020.

In addition, the Committee and the Independent Directors determined not to establish a total target compensation amount for Mr. Fairbank’s 2020 compensation program. Beginning with the 2020 performance year, the Committee and Independent Directors will determine the amount and form of compensation for the CEO annually without apre-determined target for the level or form of compensation using a balanced approach in the context of our compensation principles and objectives, which encompass apay-for-performance philosophy. The Committee and the Independent Directors believe this approach is in the best interests of the stockholders and provides the Committee and the Independent Directors a greater opportunity to determine the amount and form of compensation based on CEO and Company performance and stockholder feedback as well as being able to respond to then-current business conditions, the dynamic nature of executive compensation practices and developments in our business and industry. This change further aligns Mr. Fairbank’s compensation program with that of the Company’s peers and increases the Committee and the Independent Directors’ ability to directly link the CEO’s compensation to the Company’s performance as well as the CEO’s contributions to that performance over the short-, medium-, and long-term. The Committee and the Independent Directors believe that thispay-for-performance structure, which emphasizes variable pay, incentivizes the CEO to invest for the long-term, grow resiliently, manage risk, and deliver sustained stockholder value.

2020 CEO Compensation Decisions

In January 2020 the Committee and the Independent Directors granted to Mr. Fairbank 17,129 RSUs, which had a total grant date value of approximately $1.75 million which will vest in full on February 15, 2023, settle in cash based on the Company’s average stock price over the 15 trading days preceding the vesting date, and is subject to performance-based vesting provisions. Mr. Fairbank does not receive a cash base salary.

The Committee also determined that Mr. Fairbank will have an opportunity to receive ayear-end incentive award in early 2021. Any such award (i) will consist primarily of performance shares under which he may receive from 0% to 150% of a target number of shares of the Company’s common stock based on the Company’s performance over the three-year period from January 1, 2021 through December 31, 2023; and (ii) may also consist of deferred

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

cash, an equity-based award, or both. The Committee and the Independent Directors believe that ayear-end incentive consisting primarily of performance shares, which provide for vesting and ultimate payout of the award based onpre-established absolute and relative Company performance goals over a three-year period, provide a direct link between the Company’s performance and the compensation received by Mr. Fairbank for the three-year period.2022. Any deferred cash or equity-based award will pay out or vest after a three-year deferral period. The Committee and the Independent Directors will have absolute discretionuse their judgment to determine whether to make theyear-end incentive award, the form of the award and the value of the award. The Committee and the Independent Directors will base these determinations on the Committee’s evaluation of the Company’s performance in 20202022 relative to the same factors described earlier under“Year-End Incentive Opportunity” beginning on page 72, related to financial and operating performance, governance and risk management, strategic performance and winning with our customers and associates, and Mr. Fairbank’s contribution to that performance. The Company expects that any such award will be subject to performance share reduction, performance-based vesting and clawback provisions similar to the provisions applicable to the performance shares andyear-end incentive opportunity awards granted to the CEO for the 2019 performance year.

NEO Compensation

 NEO Compensation

In this section, “NEO Compensation,” the term “NEO” refers to the NEOs other than the CEO. The table below summarizes the NEO compensation program that the Committee and the Independent Directors approved for the 2019 performance year.

20192021 NEO Compensation Program and Components

2021 NEO Compensation Program

The Committee annually reviews and approves the form, timing, and amount of compensation for all of our executive officers, including those who are ultimately reported as NEOs, and makes recommendations to the Independent Directors for final approval. The Committee takes into account each NEO’s historical performance, individual roles and responsibilities, and contributions expected from each NEO in the future as well as the recommendations of the CEO, including his assessment of each NEO’s performance. In January 2019,February 2021, the Committee and the Independent Directors approved the 20192021 compensation program, which is designed to be consistent with the Company’spay-for-performance philosophy.

Based on market practices and trends, a review of peer comparator information and in response to stockholder feedback, the Committee determined to refine the NEO compensation program in 2018 to eliminate three of the six compensation elements previously used by the Company to compensate NEOs: stock options, cash-settled RSU awards, and cash-settled RSU salary. This change simplified the NEO compensation program, increased the proportion of NEO total target compensation that is performance-based from 65% to 80% and more greatly aligned the program elements and structure with the programs used by the Company’s peers. Beginningbeginning with the 2018 performance year, NEO total target compensation is composed of 20% base salary, 25% cash incentive opportunity, and 55% long-term incentive opportunity, which will consist of performance shares and stock-settled RSUs as determined by the Committee. The Committee believes that this pay mix balances stockholder interests while effectively rewarding and motivating key talent.

For the 20192021 performance year, the NEOs (other than our former CFO) received a mix of approximately 47%45% cash and 53%55% equity-based compensation as follows: cash salary, determined at the beginning of the performance year; and a cash incentive and long-term incentive awards, determined following the end of the performance year based on the Committee’s evaluation of Company and individual performance during the past year. The long-term incentive awards granted for the 20192021 performance year consisted of performance shares (approximately 30% of total target compensation) and stock-settled RSUs (generally 25% of total target compensation). All of the equity awards vest over athree-year period. The terms of the performance share awards are substantially similar to the terms of the performance shareFinancial Performance Share awards granted to our CEO in 2019,2021, as described earlier under “Performance Share Award Metrics”Awards” beginning on page 63.

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

72. The table below summarizes the NEO compensation program that the Committee and the Independent Directors approved for the 2021 performance year.

 

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

2021 NEO Compensation Components

The total target compensation of the NEOs for the 2021 performance year was composed of base salary awarded at the beginning of the performance year and a year-end incentive opportunity that, if granted, may consist of equity awards in the form of performance shares and/or RSUs, and a cash incentive. The chart below shows the 2021 components of NEO compensation as an approximate percentage of NEO total target compensation:

LOGO

The table below summarizes the components of the NEO compensation program for the 2021 performance year:

Compensation

Element

 

 

Timing of

Award

Determination

 Basis for Award 

Vesting

Schedule

 

Performance and

Recovery Provisions

 

 Base Salary

 

 

 

January 2019February 2021(1)

 

 

 

Overall experience,

skills, performance,

knowledge, and knowledgemarket data

 

 

 

Paid in cash

throughout the

performance year

 

 

 

Not applicable

 

 

 Cash Incentive

 

 

 

January 2020February 2022

 

 

 

Reward for 20192021

Company

Performance

 

 

 

Paid in cash in

February 20202022

 

 

 

Not applicable

 

 

 Performance Shares

 

 

 

January 2020February 2022

 

 

 

Reward for 20192021

Individual

Performance and

Incentive for Long-

Term Company Performance

 

 

 

Vest at the end of the

3-year performance

period based on

achievement of

performance factors

 

 

 

   Performance share reduction

 

   Misconduct clawback

 

   Financial restatement clawback

 

 

 Stock-Settled RSUs

 

 

 

3-year ratable vesting

 

 

 

   Performance-based vesting provisions

 

   Misconduct clawback

 

 

(1)

Following an annual enterprise-wide compensation review, the Committee and the Independent Directors approved an increase of approximately 4% to 2021 total target compensation for each of Messrs. LaPrade, Wassmer, and Yajnik, effective July 25, 2021.

See “Additional Performance Conditions and Recovery Provisions” beginning on page 7690 for more details regarding the performance and recovery provisions applicable to each element of compensation that the Committee approved for the 20192021 performance year for the NEOs.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Based on the above framework, the Committee and the Independent Directors determined the 20192021 total target compensation for each NEO by considering the following factors:

 

  

each NEO’s performance relative to the Company’s strategic objectives

 

  

Capital One’s financial performance

 

  

the NEO’s appropriate management of risk

 

  

the role and qualifications of each NEO (for example, the NEO’s scope of responsibility, experience, and tenure and the demonstration of competencies consistent with the Company’s values and the ability to deliver strong, sustainable business results)

 

  

appropriate internal pay differentials and the desire to foster teamwork and collaboration

 

  

historical pay levels

 

  

available role-specific market compensation data from peer comparator companies

 

  

available information on the structure of compensation packages for senior executives at peer comparator companies

 

  

market trends in executive compensation (for example, current rates of pay and the prevalence and types of incentive vehicles)

 

  

the overall structure of the executive compensation program

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

2019 NEO Compensation Components

The total target compensation of the NEOs for the 2019 performance year was composed of base salary awarded at the beginning of the performance year and ayear-end incentive opportunity that, if granted, may consist of equity awards in the form of performance shares and/or RSUs, and a cash incentive. The chart below shows the 2019 components of NEO compensation as an approximate percentage of NEO total target compensation:

LOGO

Base Salaries

Beginning with the 2018 performance year, the Committee decreased the percentage of total target compensation paid to the NEOs in the form of a base salary from 35% to 20% and chose to defer a larger portion of each NEO’s compensation until the end of the year. In January 2019,2021, the Committee and the Independent Directors approved 20192021 cash base salaries for the NEOs ranging from $1$894,815 to $1.22 million, to $1.1 million. This range was unchanged from 2018.which include subsequent adjustments made as a result of an enterprise-wide compensation review. Individual details for each NEO are provided in the table below showing compensation by performance year.

Year-End Incentive Awards

A portion of the NEOs’ 20192021 compensation consisted of an opportunity for ayear-end incentive award based on Company and the NEO’s individual performance in 2019.2021. This award, if granted, may consist of long-term incentive awards in the form of performance shares and/or RSUs, and a cash incentive award. In January 2020,February 2022, the Committee and the Independent Directors determined to award each NEO performance shares, a cash incentive award, and RSUs as recognition of Company and NEO individual performance in 2019.2021. For purposes of this section, the term “NEOs” excludes our former CFO, who left the Company in March 2021, and, as a result, did not receive a year-end incentive award for the 2021 performance year.

Cash Incentive Awards

The cash incentive awards provided to the NEOs are based on the Committee’s evaluation of the Company’s performance during 2019.2021. In January 2019,February 2021, the Committee and the Independent Directors established a target value for the cash incentive for each NEO consisting of approximately 25% of the NEOs’ total target compensation. The Committee and the Independent Directors may determine to award 0% to 150% of the cash incentive target value based on Company performance. For purposes of the cash incentive awards, the Committee and the Independent Directors assess the Company’s performance based on the Performance Factors. The Committee believes that these factors appropriately reflect and balance near-term performance and long-term success for the Company’s customers, associates, and stockholders. See “2019“2021 CEO Compensation Program”Program and Components” beginning on page 6070 for details regarding the Performance Factors.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

In January 2020,February 2022, the Committee and the Independent Directors approved cash incentive awards for the NEOs ranging from $1.4$1.69 million to $1.5$2.31 million, representing a payout at 115%150% of the target award values established by the Committee in January 2019February 2021, as adjusted in July 2021, based on actual Company performance in 2019.2021. Individual details for each NEO are provided in the table below showing compensation by performance year. The assessment of Company performance for the NEOs is consistent with the assessment performed in connection with the CEOyear-end incentive award. The Committee and the Independent Directors determined that these awards were appropriate in

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

light of the Company’s performance as described under“Year-End Incentive Opportunity” beginning on page 6272 in connection with the determinations by the Committee and the Independent Directors relating to the CEO’syear-end incentive awards.

Long-Term Incentive Awards

Long-term incentive awards are designed to reward individual performance and align a significant portion of compensation with achievement of both annual and long-term performance goals. In determining the actual amounts to be awarded to each NEO, the Committee considered each NEO’s contribution to the Company’s performance for 2019,2021, as well as the individual performance of each NEO. The Committee also received input from the CEO on his assessment of each NEO’s individual performance and his recommendations for compensation of the NEOs. The CEO also assessed the degree to which the NEO balanced risks inherent in the NEO’s role. These assessments included the use of both quantitative and qualitative risk measures and were compiled by the Chief Risk Officer and reviewed by the Chief Human Resources Officer, and separately the Chief Audit Officer compiled and reviewed the assessment for the Chief Risk Officer, before such assessments were presented to the Committee and the Independent Directors for their consideration.

In January 2020,February 2022, the Committee and the Independent Directors granted long-term incentive awards, consisting of stock-settled RSUs and performance shares, to the NEOs, other than Mr. Blackley, as recognition for individual NEO performance in 20192021 and to drive further long-term performance. The long-term incentive awards granted to these NEOs for performance year 2021 ranged from $2.48 million to $3.89 million. Long-term incentive awards are linked to performance in two ways:

 

  

The size of the award is based on each NEO’s individual performance assessment for the year just completed

 

  

The ultimate value of the award is dependent on Capital One’s performance over time

The terms of the performance share awards are substantially similar to the terms of the performance sharesFinancial Performance Shares awarded to our CEO for performance year 2019,2021, as described earlier under “Performance Share Award Metrics” beginning on page 63.73. The NEOs do not receive TSR Performance Shares. The NEO stock-settled RSUs vest ratably inone-third increments starting on the first anniversary of the grant date and are subject to performance-based vesting and clawback provisions as discussed below under “Additional Performance Conditions and Recovery Provisions” beginning on page 76.90.

20192021 NEOYear-End Incentive Compensation Decisions

Scott BlackleyAndrew M. Young - Chief Financial Officer.Officer

Mr. BlackleyYoung was awarded a cash incentive of $1,509,950, 12,845$1,687,500 and long-term incentive awards consisting of 7,587 stock-settled RSUs and a target amount of 15,4139,104 performance shares with a total grant date fair value for both awards of $2,877,120.$2,475,108. The Committee and the Independent Directors determined to grant these awards based upon Mr. Blackley’s strategicYoung’s leadership of the Company’s finance organization, his well-managed efforts to leveragedriving improvements in capital planning and investment management, leveraging technology and digital tools to drive significant improvements and efficiencies in the Company’s internal and external financial reporting, including enhancing alignment with lines of businesses in forecasting and his management of disclosure and related controls.controls; and leading a robust investor outreach agenda, including the creation of an ESG Fact Sheet to respond to investors needs and drive effective dialogue. The Committee and the Independent Directors also considered Mr. Blackley’s collaborative partnership,Young’s deep financial acumenexpertise and market orientation, effortsknowledge of the enterprise, integrative problem solving, strategic financial oversight, and commitment to recruiting, managing and developing talent.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

R. Scott Blackley - Former Chief Financial Officer

Mr. Blackley left the Company in prioritizingMarch 2021 and cultivating talent inceased to be our CFO as of March 1, 2021 and therefore did not receive year-end incentive compensation for the finance organization, and his focus on driving the Company’s financial discipline by balancing financial2021 performance operational execution and strategic investment decisions.year.

Sanjiv Yajnik - President, Financial Services

Frank LaPrade - Chief Enterprise Services Officer and Chief of Staff to the CEO.Mr. LaPradeYajnik was awarded a cash incentive of $1,544,450, 11,164$2,139,822 and long-term incentive awards consisting of 10,086 stock-settled RSUs and a target amount of 13,39612,103 performance shares with a total grant date fair value for both awards of $2,509,295.$3,290,407. The Committee and the Independent Directors determined to grant these awards based upon the very strong performance of the Auto Finance business in 2021, including record loan originations and credit performance as well as Mr. Yajnik’s execution of the long-term strategy for our Auto Finance business and strategic enhancements to the digital tools that improve and reimagine customer experience. The Committee and the Independent Directors also considered Mr. Yajnik’s motivational leadership, recruitment and development of strong talent, elevation of the Company’s brand as a community leader, and continued focus on driving innovation and transparency and satisfaction with customers and partners.

Michael J. Wassmer - President, Card

Mr. Wassmer was awarded a cash incentive of $2,311,110 and long-term incentive awards consisting of 11,940 stock-settled RSUs and a target amount of 14,327 performance shares with a total grant date fair value for both awards of $3,895,134. The Committee and the Independent Directors determined to grant these awards based upon the solid growth and incredibly strong financial performance of the Card business in 2021, including record revenue, earnings, and purchase volume. The Committee and the Independent Directors also considered Mr. Wassmer’s strategic leadership in accelerating sustainable growth in the core Card business while launching new flagship consumer and small business products and experiences; effective compliance and risk management, including achieving record low fraud levels; and maintaining strong customer satisfaction.

Frank G. LaPrade, III - Chief Enterprise Services Officer and Chief of Staff to the CEO

Mr. LaPrade was awarded a cash incentive of $2,175,822 and long-term incentive awards consisting of 10,757 stock-settled RSUs and a target amount of 12,908 performance shares with a total grant date fair value for both awards of $3,509,283. The Committee and the Independent Directors determined to grant these awards based upon Mr. LaPrade’s pivotal roleleadership in strengthening the strategic alignment between Tech and the lines of business; and driving the modernization of the Company’s technological infrastructure, supporting Capital One’s Walmart partnership, growing the Company’s brandincluding advancing platform and elevating customer experience.experience capabilities. In addition, the Committee and the Independent Directors also considered Mr. LaPrade’s inspirational leadership and strategic problem solving,key role in strengthening the Company’s risk management programs, particularly management remediation of all milestones within the regulatory consent orders related to the 2019 cybersecurity incident, as well as his focus oninspirational leadership, strategic problem solving, and his pivotal role in recruiting, and retaining strong talent. However,talent in key roles across the Committeeorganization, and establishing the Independent Directors determined that, while Mr. LaPrade as the senior executive responsibleframework for managing the Company’s technology and cybersecurity functions engaged proactively and appropriately to respond to contain the impacts of the Cybersecurity Incident, a long-term incentive award below the target value was appropriate in light of the Cybersecurity Incident.pending hybrid workforce transition.

 

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SECTION III -EXECUTIVE COMPENSATION DISCUSSION AND ANALYSIS

 

Section V - Compensation Discussion and Analysis

 

Michael Wassmer - President, U.S. Card. Mr. Wassmer was awarded a cash incentive of $1,438,650, 13,454 stock-settled RSUs, and a target amount of 16,144 performance shares with a total grant date fair value for both awards of $3,024,027. The Committee and the Independent Directors determined to grant these awards based upon the performance of the U.S. Card business in 2019, including strong profit, resilient growth, and stable credit performance. The Committee and the Independent Directors also considered Mr. Wassmer’s leadership in enhancing compliance and risk management processes within the U.S. Card business, maintaining strong customer satisfaction, as well as his role in furthering Capital One’s technology and digital transformation, with direct benefits into Capital One’s U.S. Card business.

Sanjiv Yajnik - President, Financial Services. Mr. Yajnik was awarded a cash incentive of $1,518,000, 12,898 stock-settled RSUs, and a target amount of 15,477 performance shares with a total grant date fair value for both awards of $2,899,074. The Committee and the Independent Directors determined to grant these awards based upon the strong performance of the Auto business in 2019, including disciplined lending and profitability while maintaining strong focus on risk management, as well as Mr. Yajnik’s execution of the long-term strategy for financial services. The Committee and the Independent Directors also considered Mr. Yajnik’s motivational leadership and continued focus on driving digital innovation and increased transparency and satisfaction to customers and partners.

NEO Compensation by Performance Year

The table below shows actual NEO compensation as it is attributable to the performance year indicated.

 

     
      

Base Salary

 

 

Year-End

Incentive

 Long-Term Incentive   Total      
Name 

Performance  

Year  

 

Cash  

Salary  

 

RSU  

Salary  

 Cash  
Incentive(1)  
 

Cash-  

Settled  

RSUs(1)  

 

Stock-  

Settled  

RSUs  

 

Performance  

Shares  

 

Option  

Awards(1)  

         
R. Scott Blackley 2019

 

 $1,050,000

 

 $—

 

 $1,509,950

 

 $—

 

 $1,312,374

 

 $1,574,746

 

 $—

 

 $5,447,070

 

 2018

 

 $1,000,000

 

 $—

 

 $1,500,000

 

 $—

 

 $1,250,031

 

 $1,500,022

 

 $—

 

 $5,250,053

 

         
  2017

 

 $900,000

 

 $686,784

 

 $—

 

 $637,850

 

 $1,169,408

 

 $1,169,408

 

 $—

 

 $4,563,450

 

                  
Frank G. LaPrade, III 2019

 

 $1,074,000

 

 $—

 

 $1,544,450

 

 $—

 

 $1,140,626

 

 $1,368,669

 

 $—

 

 $5,127,745

 

 2018

 

 $1,043,000

 

 $—

 

 $1,564,800

 

 $—

 

 $1,302,737

 

 $1,563,285

 

 $—

 

 $5,473,822

 

         
  2017

 

 $1,013,000

 

 $760,051

 

 $—

 

 $760,058

 

 $1,264,075

 

 $1,264,075

 

 $—

 

 $5,061,259

 

  ��               
         
Michael J. Wassmer 2019

 

 $1,000,000

 

 $—

 

 $1,438,650

 

 $—

 

 $1,374,595

 

 $1,649,432

 

 $—

 

 $5,462,677

 

     

 

     

 

     

 

     

 

     

 

     

 

     

 

     

 

     

 

         
                  
                  
         

Sanjiv Yajnik

 2019

 

 $1,056,000

 

 $—

 

 $1,518,000

 

 $—

 

 $1,317,789

 

 $1,581,285

 

 $—

 

 $5,473,074

 

         
  2018

 

 $1,025,000

 

 $—

 

 $1,537,200

 

 $—

 

 $1,407,504

 

 $1,689,005

 

 $—

 

 $5,658,709

 

         
  2017

 

 $995,000

 

 $746,064

 

 $—

 

 $746,025

 

 $1,366,282

 

 $1,366,282

 

 $—

 

 $5,219,653

 

                  

    

 

  Name

 

 

Performance
Year

  

 

Base Salary

  

 

Year-End Incentive

  

 

      Total      

 
 Cash Salary  

 

Cash

Incentive

     

 

Long-Term Incentive

 
 

Stock-

Settled

RSUs

    Performance
Shares
 
    

Andrew M. Young(1)

  2021   $894,815   $1,687,500    $1,125,076    $1,350,032   $5,057,423 
    

R. Scott Blackley(2)

  2021   $233,046   $—    $—    $—   $233,046 
    
   2020   $1,082,000   $1,353,000    $1,351,469    $1,621,741   $5,408,210 
    
   2019   $1,050,000   $1,509,950    $1,312,374    $1,574,746   $5,447,070 
    

Sanjiv Yajnik

  2021   $1,136,231   $2,139,822    $1,495,653    $1,794,754   $6,566,460 
    
   2020   $1,088,000   $1,360,000    $1,492,520    $1,791,069   $5,731,589 
    
   2019   $1,056,000   $1,518,000    $1,317,789    $1,581,285   $5,473,074 
    

Michael J. Wassmer

  2021   $1,218,462   $2,311,110    $1,770,583    $2,124,551   $7,424,706 
    
   2020   $1,100,000   $1,376,000    $1,374,565    $1,649,455   $5,500,020 
    
   2019   $1,000,000   $1,438,650    $1,374,595    $1,649,432   $5,462,677 
    

Frank G. LaPrade, III

  2021   $1,155,538   $2,175,822    $1,595,156    $1,914,127   $6,840,643 
    
   2020   $1,106,000   $1,383,000    $1,382,338    $1,658,806   $5,530,144 
    
   2019   $1,074,000   $1,544,450    $1,140,626    $1,368,669   $5,127,745 
            

 

(1)

In 2018,No amounts are reported for Mr. Young for 2019 or 2020 because he was not an NEO in 2019 or 2020.

(2)

Mr. Blackley left the CommitteeCompany in March 2021 and ceased to be our CFO as of March 1, 2021 and therefore did not receive year-end incentive compensation for the Independent Directors eliminated stock options and cash-settled RSUs from the NEO compensation program and introduced the cash incentive.2021 performance year.

This table is presented to show how the Committee views compensation actions and to which year the compensation awards relate, but it differs substantially from the Summary Compensation Table beginning on page 8598 required to be included in this proxy statement and is therefore not a substitute for the information required in that table. There are two principal differences between the Summary Compensation Table and the above table:

 

  

The table above reports equity-based awards as compensation for the performance year for which they were awarded, even if the award was granted in one year based on performance for the prior year. As a result, the stock-settled RSUs and performance share awards granted in January 2020February 2022 for the 20192021 performance year, for example, are shown in the above table as 20192021 compensation. The Summary Compensation Table reports equity-based awards in the year in which they were granted.

 

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The Summary Compensation Table reports the change in pension value andnon-qualified deferred compensation earnings and all other compensation. These amounts generally are not a result of current yearcurrent-year compensation determinations and are not shown above.

Additional Pay Elements

The Committee provides certain other programs intended to support the NEOs’ productivity, well-being, and security. These programs provide some level of personal benefit and are not generally available to all associates. For 2019,2021, these programs included the following:

 

  

Executive term life insurance with a benefit level of $5 million

 

  

The ability to participate in a comprehensive voluntary annual health screening

 

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Section V - Compensation Discussion and Analysis

  

An automobile lease or the use of transportation services

 

  

The monitoring and maintenance of an electronic home security system

Personal use of the corporate aircraft

The Committee has determined that the nature and value of these programs are comparable to those offered to similarly situated executives at our peers. Additional details on these programs can be found in the “Named Executive Officer Compensation” section beginning on page 85.98.

20202022 NEO Compensation Program

Each year, the Committee reviews the NEO compensation program in light of Company performance data, peer comparator group performance data, historical pay information, data on specific market practices and trends, stockholder feedback, and other relevant points of information. The program consists of multiple compensation vehicles that directly link the NEOs’ compensation with the Company’s performance over multiple time horizons, align the NEOs’ interests with the interests of the Company’s stockholders, support safety and soundness, and encourage appropriate risk-taking. In January 2020,February 2022, the Committee and the Independent Directors approved the 20202022 compensation program for our NEOs, which is substantially similar to the 20192021 program.

Additional Performance Conditions and Recovery Provisions

The awards granted to our NEOs include the following provisions that are designed to further enhance alignment between pay and performance and balance the risks that our incentive compensation programs might otherwise encourage:

 

  

Performance-based vesting provisions

 

  

Performance share reduction

 

  

Misconduct clawback provisions

 

  

Financial restatement clawbacks

These terms and conditions apply to certain incentive awards granted to every executive officer and not just to the NEOs.

Performance-Based Vesting Provisions

 

Performance-

            BasedPerformance-Based Vesting

Provisions

   

 

We include performance-based vesting provisions in each award of stock options, if any, and stock-settled RSUs granted to named executive officersNEOs and each award of cash-settled RSUs granted to the CEO. These provisions will reduce the total value delivered to the executive at vesting if the Company does not meet certain performance thresholds during the three-year vesting period. The total value can be reduced to zero if the performance threshold is not met in any of the three years in the performance period.

 

 
    

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

The ultimate value that our NEOs receive from equity-based incentive awards is tied to our stock price performance over the vesting period. In addition, the Committee nevertheless determined that these awards should be subject to additional performance conditions so that the value received by the executives is also conditioned upon the Company continuing to meet certain operating performance thresholds for each and every fiscal year ending in the three-year vesting period. Any forfeitures will be cumulative over the three-year vesting period. In this manner, regardless of our executives’ past performance and of our stock price performance, the awards subject to performance-based vesting remain at risk of complete forfeiture over the three-year vesting period.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Performance-based vesting provisions apply to the following awards:

 

  

All NEO stock option awards

 

  

All NEO stock-settled RSUs

 

  

All CEO cash-settled RSUs

These performance conditions do not present any upside potential for the NEOs’ compensation but instead create an additionalat-risk element to the compensation that has been awarded to them. Imposing these additional performance conditions is designed to further reflect our approach of balancing risk and performance over the long term.

For awards granted since January 2014, vesting is conditioned on the Company achieving positive Core Earnings (as defined below). If Core Earnings are not positive for any fiscal year in the vesting period, the named executive officer will automatically forfeit 50% of one year’s worth of vesting (i.e.,one-sixth of the total award). In addition, the Committee will determine the extent to which any named executive officer was accountable for the outcome and, based on such determination, the Committee will decide whether any or all of the remaining 50% of one year’s worth of vesting will also be forfeited. The Committee may also decide to delay the vesting of the applicable portion of the award not so forfeited. For the NEOs, these determinations will be made each year prior to the scheduled vesting date, based on the Core Earnings for the fiscal year ended prior to such vesting date. For the CEO, these determinations will be made prior to the scheduled vesting date at the end of the three-year vesting period, taking into account Core Earnings for each fiscal year within the period.

Core Earnings focuses on whether profits are being generated by our basic business, as opposed to other factors that may not reflect business fundamentals. The terms of the applicable award agreements define “Core Earnings” to mean the Company’s net income available to common stockholders, excluding, on atax-adjusted basis, the impact of (i) impairment or amortization of goodwill and intangible assets, and (ii) the build or release of the allowance for loan and leasecredit losses, calculated as the difference between the provision for loan and leasecredit losses and charge-offs, net of recoveries, and (iii) the change in the combined uncollectible finance charge and fee reserve.recoveries. The Committee believes that Core Earnings is an appropriate performance metric to employ for these performance-based vesting provisions because the metric captures major operational costs and risks to the Company’s business, including charge-offs, operating expenses, market and competitive risks, and costs to maintain adequate levels of capital and liquidity. Because the metric is based on net income available to common stockholders, it also includes the impact of discontinued operations.

Performance Share Reduction

 

Performance

Share Reduction

   

 

Each performance share award granted to the NEOs provides that the total value delivered at vesting will be reduced if for any year in the three-year performance period the Company does not achieve positive Adjusted ROTCE (for awards granted in 2018 or later) or Adjusted ROA (for awards granted prior to 2018).ROTCE. The total value can be reduced to zero if positive Adjusted ROTCE or Adjusted ROA, as applicable, is not achieved in all of the three years in the performance period. This reduction can occur regardless of where Adjusted ROTCE or Adjusted ROA, as applicable, ranks relative to a comparator group.

 

 
    

TheEach of the performance share awards granted to the NEOs in 2019 employed2022 that vest based on the Company’s relative performance of Common Dividends plus Growth of Tangible Book Value per share and Adjusted ROTCE as the performance metric, with the Company’s performance assessed on the basis of Adjusted ROTCE relative toover a comparator

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group consisting of companies in the KBW Index, excluding custody banks. Each of the performance share awards granted in 2019three-year period is subject to reduction in the event that the Company’s Adjusted ROTCE for any fiscal year in the three-year performance period is not positive. These reductions will occur regardless of how well the Company’s Adjusted ROTCE compares to its peers in the KBW Index.Performance Share Peers. If the Company does not achieve positive Adjusted ROTCE for one year in the performance period, the total number of shares issued on the vesting date will be reduced byone-sixth. If the Company does not achieve positive Adjusted ROTCE for two years in the performance period, the total number of shares issued on the vesting date will be reduced byone-third. If the Company does not achieve positive Adjusted ROTCE for any of the three years in the performance period, the NEOs will forfeit the entire award. In this manner, even if we outperform compared to the comparator group, the performance share awards are at risk of complete forfeiture if we do not achieve a threshold level of performance on an absolute basis. For additional information, see “Performance Share Award Formula” beginning on page 64.74.

“Adjusted ROTCE” means the ratio, expressed as a percentage, of (i) the Company’s net income available to common stockholders, excluding, on atax-adjusted basis, the impact of impairment, amortization andre-measurement of intangible assets, to (ii) the Company’s average tangible common equity, and shall exclude the initial effects of changes in tax laws, accounting principles or regulations, or other laws or provisions affecting the reported results if the Committee determines that such adjustments are appropriate in order to prevent dilution or enlargement of the benefits or potential benefits intended to be made available under the 2004 Stock Incentive Plan or necessary or appropriate to comply with applicable laws, rules or regulations.

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The performance share awards granted to the NEOs prior to 2018 employ Adjusted ROA as the absolute performance metric, with the Company’s performance assessed on the basis of Adjusted ROA relative to a comparator group consisting of companies in the KBW Index, excluding custody banks. All of the other features of the performance share reduction remains the same as described above, with Adjusted ROA being used in the place of Adjusted ROTCE. “Adjusted ROA” means the ratio, expressed as a percentage, of (i) the Company’s net income available to common stockholders, excluding, on atax-adjusted basis, the impact of impairment or amortization of intangible assets to (ii) the Company’s average tangible assets for the period. This metric is intended to reflect our earnings capacity by focusing on a component of our net income relative to our tangible assets.


EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

Misconduct Clawback Provisions

 

Misconduct 

Clawback

   

 

Each incentive award granted to the NEOs, other than the cash incentive award granted to the NEOs other than the CEO, is subject to clawback provisions that allow the Committee to seek recovery of all unvested portions of the awards in the event there has been misconduct resulting in a violation of law or Company policy and the NEO committed the misconduct or failed in his or her responsibility to manage or monitor the applicable conduct or risks.

 

 
    

Every incentive award granted to our executive officers, other than the cash incentive awards granted to the NEO other than the CEO, includes a clawback provision designed to provide the Committee the authority to recover previously awarded compensation in the event that the Committee determines (i) there has beenThe misconduct resulting in either a violation of law or of Company policy that has caused significant financial or reputational harm to the Company and (ii) either the executive committed the misconduct or failed in his or her responsibility to manage or monitor the applicable conduct or risks.

These clawback provisions have been designed to apply broadly to a range of potential manifestations of misconduct at any level of the executive’s organization. The unvested portions of all applicable incentive awards are subject to recovery and at risk of complete forfeiture. In each case, the Committee will determine the amount of compensation to recover, allowing the Committee to calibrate each recovery to the facts and circumstances giving rise to the need for such recovery. In the event the Committee exercises these clawback provisions, the Company intends to disclose the aggregate amount that the Committee has determined to recover, so long as the underlying event has already been publicly disclosed in the Company’s filings with the SEC.

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Financial Restatement Clawbacks

 

Financial Restatement Clawback

            Restatement             

Clawback

   

 

Each

Certain performance share awardawards granted to the NEOs includesinclude clawback provisions that allow the Company to recover shares under the award following a financial restatement.

 

 
    

All performance share awardsThe Financial Performance Share Awards granted to our executive officers include a clawback that is triggered in the event that the Company issues a restatement of its financial statements, or announces within three years after the vesting of an award that it expects to issue a restatement. If an executive would have been entitled to fewer shares on the vesting date under the restated financial statements, the executive may be required to return to the Company the excess shares awarded to him or her or, in the event he or she has sold or otherwise transferred the shares, he or she may be required to return the net proceeds from the sale or transfer.

Process and Criteria for Compensation Decisions

 Process and Criteria for Compensation Decisions

The Committee is actively engaged throughout the year and considers a number of factors in making compensation decisions with respect to the NEOs. The Committee relies on a range of objective data including Company performance data, peer comparator group performance data, historical pay information, data on specific market practices and trends, stockholder feedback, and other relevant points of information to inform its business judgment.

Our Compensation Governance Cycle

The Committee met five times in 2019, with each meeting concluding with an executive session without management present. While specific topics may vary from meeting to meeting, the following graph describes the typical annual cycle of the Committee’s compensation-related activities.

LOGO

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Use of Outside Consultants for CEONEO Compensation

The Committee engages FW Cook to assist in the design of the CEO compensation program. FW Cook assists the Committee in a number of ways, including proposing and evaluating a peer comparator group, gathering relevant compensation data from the peer comparator companies,group, and discussing relevant market trends and context and developing recommendations on possible plan designs. See the discussion under “Compensation Committee Consultant” beginning on page 38 for additional information about FW Cook.

Use of Outside Consultants for NEO Compensation

The Chief Human Resources Officer and other members of the Company’s Human Resources department assist the CEO in developing compensation recommendations to the Committee for the NEOs.NEOs other than the CEO for the Committee’s consideration. The Human Resources department typically uses multiple surveys as sources of market compensation data. FW Cook also provides additional market reference points that the Committee and the Independent Directors use when evaluating NEO compensation. Othercompensation, and other outside consultants provide information to the Human Resources department regarding market practices, and trends, and research reports and provide subject matter expertise on specific concepts and technical issues related to executive compensation. However, these outside consultants do not recommend either the form or amount of compensation that is to be paid to the NEOs.reports. The Human Resources department is responsible for analyzing the information obtained from the outside consultants and presenting it to the CEO. The CEO, thenwho considers all of the information provided by the Human Resources department and the Chief Human Resources Officer and makes his compensation recommendations for the NEOs to the Committee and the Independent Directors.

Management does not have a contractual arrangement with any compensation consultant to determine or recommend compensation programs for the NEOs.

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EXECUTIVE COMPENSATION

Section V - Compensation Discussion and Analysis

A consultant from FW Cook is present at Committee meetings during which CEO and NEO compensation is discussed and provides market data as well as an independent perspective regarding CEO and NEO compensation practices. FW Cook has no other engagement with, and performs no other services for, Capital One other than the services described above. See the discussion under “Compensation Committee Consultant” beginning on page  3841 for additional information about FW Cook.

Market DataPeer Groups

ThePeer Group to Determine Level and Components of Compensation

In order to attract, retain, and motivate top executive talent and non-employee directors consistent with our compensation program objectives, the Committee reviews data annually from a group of peer comparator companies withinthat are similar in size, business, and industry to the financial services industry.Company. These organizations are intended to represent the marketplace of companies with which Capital One competes for business and for executive talent.

FW Cook plays a lead role in evaluating The compensation data from the peer comparator group on an annual basis. Eachis used to inform the Committee’s determination of the structure and the total compensation target values of the compensation program for the NEOs other than the CEO and the total level of compensation for the CEO. The peer group is reviewed each year and adjusted, as appropriate, so that the peer group companies reflect Capital One’s competitive environment. The Committee examines pay practices and data for the peer group companies as a source of benchmarking data to assess the competitiveness of our compensation levels and pay components. As part of this analysis, a consultant from FW Cook presents a comprehensive report to the Committee that highlights the size, scope, and performance information from the peer comparator companies across a variety of metrics.metrics and presents recommendations for changes to the peer group, as applicable. The Committee specifically considers the Company’s percentile rank versus peer comparator companies across the following financial metrics:

 

 Revenue

 

 Assets

 

 Market value

 

 Net income available to common stockholders

 

 U.S. deposits

 

 Loans held for investment

 

 Diluted EPS growth

  

ROTCE

Adjusted ROA

 

 Tier 1 common capital ratio

 

 Charge-off rate

 

 Ratio of stock price to tangible book value

 

 Ratio of stock price to earnings

 

 TSR

After reviewing this information, the Committee recommends a final peer comparator group to the Independent Directors for approval. The peer comparator group is reviewed each year and adjusted, as appropriate, so that

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SECTION III - COMPENSATION DISCUSSION AND ANALYSIS

the size, scope, performance, and business focus of the peer comparator companies (i) reflect Capital One’s competitive environment.environment, (ii) mitigate market data volatility, (iii) recognize the Company’s focus on technological innovations in the banking industry, and (iv) position the Company near the median with regard to the size of the companies in the group. For 2019,2021, the peer comparator group was the same group for 2018as 2020 and included the following companies:

 

 Ally Financial

 Goldman Sachs Group

 Regions Financial

 American Express

  

Discover Financial ServicesJ.P. Morgan Chase

  

RegionsSynchrony Financial

 Bank of America Corporation

  

Fifth Third BancorpMastercard

  

SunTrust Banks*Truist Financial

BB&T Corporation*Citigroup

  

J.P. Morgan ChaseStanley

  

 U.S. Bancorp

CitigroupDiscover Financial Services

 PayPal

 Visa

 Fifth Third Bancorp

  

 PNC Financial Services

  

 Wells Fargo & Company

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*

BB&T CorporationSection V - Compensation Discussion and SunTrust Banks merged on December 6, 2019 to form Truist Financial Corporation.

Analysis

The Committee believesand the Independent Directors believe that thethis peer comparator group reflects the competitive environment for the Company, particularly the performance and business focus of the companies in the peer comparator group and the competition for executive talent. The Committee determined to maintain the same peer comparator group for purposes of designing the 2020 compensation programs, and approved the comparator group in July 2019.

Typically, compensation data from the peer comparator group is used to inform the Committee’s determination of the total compensation target values for the NEOs. As of December 31, 2019,2021, Capital One was positioned at or near the median of the peer comparator group in terms of total assets, loans, deposits, revenues, and net income,income.

Peer Group to Determine Settlement of Performance Share Awards

For both the Financial Performance Shares and market value.the TSR Performance Shares, the Company’s performance on each metric is assessed over the three-year period relative to the Performance Share Peers. See “Performance Share Award Peer Group” on page 74 for additional information.

Tally Sheets

In addition to considering market data from our peer comparator group (when available), the Committee also conducts an annual comprehensive review of tally sheets for the CEO and each NEO which reflect all components of compensation and include total compensation and potential payouts. Each tally sheet summarizes multiple components of current and historical compensation, as well as the potential value of post-termination arrangements.compensation. The tally sheets assist with the Committee’s understanding of the historical context that is relevant to current compensation decisions, such as the CEO and each NEO’s accumulated and unrealized equity value. The tally sheets also help the Committee assess the potential downstream consequences of its decisions, such as the potential value to be received by the CEO and each NEO upon separation due to a change of control, retirement or other termination scenarios.

Other Compensation Arrangements

 Other Compensation Arrangements

Pension andNon-Qualified Deferred Compensation Plans

Capital One does not have any active pension plans for the NEOs. EachIn 2021, each of our NEOs participated in Capital One’s VNQDCP, in 2019, which is a voluntary,non-qualified deferred compensation plan that restores participating NEOs, excluding the CEO, to the level of savings they would have achieved if they had not been impacted by IRSInternal Revenue Service limits governing our qualified 401(k) plan. It also allows the NEOs, excluding the CEO, to defer additionalpre-tax compensation in order to save for retirement. The CEO participates in the VNQDCP on anon-voluntary basis, as the deferred cash portion of hisyear-end incentive is mandatorily deferred in the VNQDCP for three years. Capital One annuallyperiodically reviews pension and other deferred compensation programs and practices at our peer comparator companies and across the financial services industry. We also review changes in the legal and regulatory environment pertaining to retirement programs.

Details of the VNQDCP can be found under “Capital One’s VoluntaryNon-Qualified Deferred Compensation Programs” beginning on page 92.106.

Employment Agreements

Capital One typically does not enter into defined term employment agreements with the NEOs in order to maintain maximum flexibility in establishing separation terms at the appropriate time and considering their current circumstances. The Committee retains full discretion to approve employment agreements on an exception basis and has done so for exceptional circumstances in the past. None of the current NEOs have an employment agreement.

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Change of Control Agreements

Each NEO currently employed by the Company is a party to an agreement providing certain benefits if the executive’s employment terminates in connection with a change of control, as well as compensation and benefits protections during thetwo-year period following the change of control.

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Section V - Compensation Discussion and Analysis

The change of control agreements define compensation and benefits payable to NEOs in certain merger and acquisition scenarios. The Committee believes these agreements provide the NEOs with some certainty and allow the NEOs to remain neutral and consider a full range of strategic decisions that are focused on maximizing stockholder value. The change of control agreements are also intended to allow Capital One’s businesses to operate with minimal disruption in the event of a change of control by providing each NEO with an incentive to remain in his or her leadership role up to and beyond the transaction date. In addition to compensation and benefits protections during atwo-year protection period after a change of control, the named executive officersNEOs are entitled to severance-typeseverance benefits under the agreements if their employment is actually terminated as a result of (or in anticipation of) certain merger and acquisition scenarios.

Both eligibility for participation and the structure of payments under these agreements are designed to be aligned with market practice in the banking and financial services industry. Our program is designed so that our stockholders are not faced with disproportionate severance costs that may impair potential merger opportunities. In addition, our change of control agreements for executive officers do not provide for excise tax“gross-up” payments.

Projections of potential payouts to the NEOs under these agreements are included in the total compensation tally sheets reviewed by the Committee on an annual basis. Although the potential change of control payouts do not necessarily impact annual decisions on NEO pay, reviewing this information allows the Committee to fully understand the downstream implications of its decisions and the resulting impact to the Company and its stockholders. Additional details regarding these agreements can be found under “Payments Under Certain Termination Scenarios” beginning on page 95.109.

Post-Employment Compensation Practices

The CEO has no employment or severance arrangement with the Company other than the change of control agreement as described above. If an NEO, excluding the CEO, separates from Capital One, he or she is entitled to receive the amounts set forth in the Company’s Executive Severance Plan, which provides for a payment of up to 30% of the NEO’s then currentthen-current total target compensation plus apro-rated severance bonus based on the NEO’s target cash incentive in the event of involuntary termination without cause due to restructuring. Additional benefits include partially subsidized health, dental, and vision benefits for a period of up to 18 months through COBRA, and term life continuation and outplacement services for a period of up to one year following separation. The Committee may exercise its business judgmentdiscretion in approving additional amounts in light of all relevant circumstances, including the NEO’s term of employment, past accomplishments, reasons for separation from the Company, potential risks and the NEO’s willingness to restrict his or her future action(s), such as through an agreement not to compete or solicit the Company’s customers or associates. In addition, following a separation from Capital One, certain equity-based awards will continue to vest according to their original terms, as described under “Payments Under Certain Termination Scenarios” beginning on page 95.109.

Capital One has entered into agreements with certain NEOs that contain restrictive covenants related to confidentiality,non-competition,non-solicitation, and ownership of work product. For additional information, see “Restrictive Covenants” beginning on page 94.108.

Upon retiring from the Company, associates, including the NEOs, are generally entitled to receive certain retiree medical benefits, including subsidized medical benefits for qualified individuals. In addition, certain equity-based awards will continue to vest according to their original terms, as described under “Payments Upon Retirement” on page 96.110.

 

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 Other Aspects of ExecutiveSection V - Compensation Discussion and Analysis

Other Aspects of Executive Compensation

Stock Ownership and Retention Requirements

Consistent with their responsibilities to our stockholders, the executive officers are required to maintain a significant financial stake in the Company. To this end, the CEO and the other NEOs must own shares of Capital One stock with a fair market value of at least the following (“Stock Ownership Requirement”):

 

Role

 

Ownership Requirement

Post-Termination

Ownership
Requirement

  CEO

 $10.5 million
  $5.25 million

  Other NEOs and Executive Officers

 3X of3x annual cash salary
  1.5x annual cash salary

Given that the CEO’s compensation program does not include a base salary, his Stock Ownership Requirement is based on an amount established annually by the Committee and the Independent Directors. Beginning in 2020, the CEO’s Stock Ownership Requirement will bewas increased to an amount equal to six multiplied by $1.75 million, or $10.5 million. In addition, the CEO and all other NEOs will beare required to continue to hold 50% of their Stock Ownership Requirement for one year following termination, retirement, or ceasing to serve as an executive officer, except in case of termination by death, disability, or in connection with a change of control. The Committee and the Independent Directors believe that these changes in stock ownership requirements will further increasehave increased the alignment of CEO and all other NEO compensation with stockholder interests.

Ownership requirements may be fulfilled using the following shares:

 

  

Shares owned without restriction

 

  

Unvested restricted stock

 

  

Unvested stock-settled RSUs

 

  

Shares acquired through the 2002 Associate Stock Purchase Plan

 

  

Shares owned through the Capital One Stock Fund in Capital One’s 401(k) plan

Unexercised stock options and unvested performance share awards may not be used to fulfill ownership requirements.

The Committee reviews the guidelines and monitors the CEO’s and the other NEOs’ compliance with them. New executive officers are given five years from the date of promotion to or appointment as an executive officer to comply with the Stock Ownership Requirements. In the event that an executive officer is not in compliance with these requirements, the Committee has the right to take action, including reducing the executive officer’s compensation. The CEO and all other NEOs are currently in compliance with this requirement.

The Company has stock retention requirements for certain equity awards made to the CEO and the other NEOs. With respect to awards of performance shares and stock-settled RSUs that vest (i) during an executive’s term of employment with Capital One, or (ii) as applicable, prior to the first anniversary of such executive’s separation from Capital One, each executive must hold 50% of theafter-tax net shares acquired (“Retained Shares”) for a period of one year after the acquisition date of the shares. In addition, for performance shares and stock-settled RSUs granted after January 2020,2021, the Company will requirerequires that Retained Shares continue to be held beyond theone-year period until the CEO and the other NEOs’ Stock Ownership Requirement, as described above, is met. These stock ownership and retention requirements apply to all of our executive officers.

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Section V - Compensation Discussion and Analysis

Prohibition of Hedging, Speculative Trading Activities, and Pledging

As part of the commitment by Capital One’s leadership team to maintain public confidence in the long-term growth of Capital One’s stock, Capital One maintains a policy prohibiting hedging and speculative trading activities. Specifically, the policy prohibits certain individuals from engaging in short sales, hedging transactions, or speculative trading in derivative securities of Capital One stock. The policy applies to all Capital One directors, officers (as defined under Section 16 of the Securities Exchange Act of 1934 (“Exchange Act”)Act), and together with Capital One directors, “Control Group Members”), and associates who (i) serve at the Senior Vice President level

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or above, (ii) report directly to a Control Group Member, or (iii) are otherwise determined by Capital One’s General Counsel to be an “insider,“insider. as well as any such individual’s immediate family members. The policy applies to all shares of Capital One stock held by those persons covered by the policy, regardless of whether the stock was granted as compensation by Capital One or is otherwise held directly or indirectly. Capital One also prohibits its Control Group Members from using Capital One securities, including common stock, in a margin account or pledging Capital One securities as collateral for a loan.

Equity Grant Practices

Capital One strives to maintain equity grant practices that demonstrate high standards of corporate governance. Annual incentive awards generally are approved by the Committee and the Independent Directors (or by authority delegated to the Chief Human Resources Officer for certain associates who are not executive officers) at regularly scheduled meetings in the first quarter of each year. The date of grant is the actual date on which the Committee approves the awards. The Committee may grant awards of restricted stock, RSUs, stock options, or other equity awards outside of the annual incentive cycle. The Committee has delegated authority to the CEO to award restricted stock and to the Chief Human Resources Officer to award stock-settled and cash-settled RSUs (but not options or other equity awards) to associates who are not executive officers, subject to a maximum amount of $2 million for any associate in any one year with an aggregate $50 million annual limit. These awards are designed to be used for new hires and for special programs designed by management to incentivize, retain, and reward current associates of the Company. The Committee reviews all grants made by delegation at least once per year.

With respect to awards of stock options, the exercise price is always the Fair Market Value of the Company’s stock on the date of grant. Under the terms of our 2004 Stock Incentive Plan, “Fair Market Value” is equal to the closing price of the Company’s common stock on the date of grant. The Company does not seek to time equity grants to take advantage of materialnon-public information, and in no event is the grant date set to a date that is prior to the date of approval.

Tax Considerations

The Committee carefully considers the tax impacts of its compensation programs on the Company, as well as on its executives. To maintain flexibility in compensating executive officers, the Committee does not require all compensation to be paid or awarded in atax-deductible manner. However, it ishas been the Committee’s intent to maximize tax deductibility to the extent reasonable provided the Company’s programs remainand consistent with the Company’s overall executive compensation objectives.

Historically, with respectPrior to the NEOs (other than the CFO), Section 162(m)enactment of the Internal Revenue Code (“Section 162(m)”) limited the federal tax deduction for compensation paid to the executive to $1 million. Amounts in excess of $1 million were also eligible for the deduction if the compensation qualified as “performance-based.” For this purpose, the Company’s 2004 Stock Incentive Plan provides for the establishment of specific performance thresholds to be tied to equity-based awards that would allow awards to qualify as “performance-based” for the purposes of Section 162(m).

On December 22, 2017, the Tax Cuts and Jobs Act of 2017 was enacted. This legislation(the “TCJA”), Section 162(m) of the IRC exempted “qualified performance-based compensation” from the deduction disallowance generally required by Section 162(m). The TCJA repealed the exclusion for performance-based compensation under Section 162(m), effective for taxable years beginning after December 31, 2017,this exemption, such that most forms of performance-based compensation paid to covered executive officers in excess of $1 million will not be deductible unless it qualifies for transition relief applicable togoing forward, with certain arrangements in place as of November 2, 2017. We expect that this transition relief will allow performance-based awards granted by Capital One to covered executive officers on or before November, 2, 2017 to remain deductible under Section 162(m). Notwithstanding the above, theexceptions. The Committee reserves the right to modify compensation that was initially intended to be exempt from Section 162(m) if it determines that such modifications are consistent with Capital One’s business needs.

 

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Section IVVI - Named Executive Officer Compensation

 

 

 2019 Summary Compensation Table

2021 Summary Compensation Table

The Summary Compensation Table below provides information about compensation for the fiscal years ended December 31, 2019, 20182021, 2020, and 20172019 for the NEOs. As discussed in the “Compensation Discussion and Analysis” section beginning on page 51,57, our executive compensation program is heavily weighted towards equity-based andat-risk elements of compensation. Under SEC rules, equity-based compensation is reported in the Summary Compensation Table below in the year in which it is awarded, which may not correlate to the year for which it is paid.

With respect to the compensation reported below for our CEO:

 

  

59%77% of the CEO’s total compensation shown in the table below for 20192021 and 85%83% of the CEO’s 20192021 performance year compensation is equity-based andat-risk to the performance of the Company’s stock price, with 100% of his compensation deferred for at least three years. Both the CEO’s total compensation and the portion granted that is equity-based decreased in 2019 due to a shift in 2019 related to the timing for granting a substantial portion of the CEO’s payperformance share awards from the beginning to the end of the performance year. As a result, the CEO’s performance share award for performance year 2019 was not granted in January 2019, but instead was part of the CEO’syear-end incentive opportunity that was granted in early 2020 based on the Company’s and the CEO’s performance in 2019.

 

  

Amounts shown in the table below for the CEO for 20192021 represent cash-settled RSUs granted in January 2019February 2021 and a deferred cash bonus awarded in January 2020February 2022 for 20192021 performance. The CEO also was granted cash-settled RSUs and performance shares in January 2020February 2022 for the 20192021 performance year, which are not shown in the table below.

 

  

Amounts shown in the “Stock Awards” column for 20192021 also include cash-settled RSUs granted to the CEO in January 2019February 2021 for the 20182020 performance year.

With respect to the compensation reported below for the NEOs other than the CEO:

 

  

In 20192021, 2020, and 2018,2019, base salary comprised approximately 20% of total target compensation and a cash incentive comprised approximately 25% of total target compensation.

 

  

In 2017, base salary comprised approximately 35% of total target compensation, with a portion of base salary paid in the form of cash throughout the year and a portion paid in the form of cash-settled RSUs that were granted in February each year and settled in cash in February in the following year. These cash-settled RSUs are included in the table below in the “Stock Awards” column for 2017. The NEOs were not eligible for a cash incentive prior to 2018.

Amounts shown in the table below also include performance shares and stock-settled RSUs stock options (prior to 2018) and cash-settled RSUs (prior to 2019) granted in January or February eachof that year for the prior performance year. The NEOs (other than our former CFO) also were granted equity awards in January 2020February 2022 for the 20192021 performance year, which are not shown in the table below.

 

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  85


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

 

Section VI - Named Executive Officer Compensation

 

Amounts paid to the CEO and the other NEOs in 20192021 for other compensation and benefit programs are listed under the “Change in Pension Value andNon-Qualified Deferred Compensation Earnings” and “All Other Compensation” columns. The details of these program amounts are provided in the footnotes to the table:

 

  Name and Principal

  Position

    Year       Salary(1)    Bonus(2)    

Stock

   Awards(3)   

 

Option

   Awards(4)   

 

Change in

Pension Value

and Non-

Qualified

Deferred

   Compensation   

Earnings(5)

 All Other
   Compensation(*)   
         Total       

 

Richard D. Fairbank

Chairman, CEO and

President(6)

 

 

 

2019

 

 

$—

 $3,000,000 $4,550,031 $— $6,028 $149,733 $7,705,792
 2018 $— $4,200,000 $12,985,071 $— $4,894 $143,831 $17,333,796
 2017 $— $3,727,500 $10,535,121 $1,750,018 $4,161 $158,970 $16,175,770
            

 

R. Scott Blackley

Chief Financial

Officer(7)(8)

 

 2019 $1,044,231 $1,509,950 $2,750,053 $— $— $217,437 $5,521,671
 2018 $988,462 $1,500,000 $2,976,666 $— $— $216,596 $5,681,724
 2017 $826,538 $— $3,210,934 $— $— $223,708 $4,261,180
            

 

Frank G. LaPrade, III

Chief Enterprise

Services Officer(7)

 

 2019 $1,070,423 $1,544,450 $2,866,022 $— $— $313,129 $5,794,024
 2018 $1,039,538 $1,564,800 $3,288,208 $— $— $212,101 $6,104,647
 2017 $1,009,538 $— $3,658,572 $600,370 $— $195,556 $5,464,036
            

 

Michael J. Wassmer

President, U.S. Card(7)(9)

 

 2019 $993,654 $1,438,650 $2,987,794 $— $51 $198,083 $5,618,232
                        
                        

 

            

 

Sanjiv Yajnik

President, Financial

Services(7)

 

 2019 $1,052,423 $1,518,000 $3,096,509 $— $— $352,656 $6,019,588
 2018 $1,021,539 $1,537,200 $3,478,589 $— $— $209,062 $6,246,390
 2017 $991,654 $— $3,399,810 $482,401 $— $256,590 $5,130,455
            
       
Name and Principal
Position
 Year  Salary Bonus(1) Stock
Awards
(2)
 Change in
Pension
Value
and Non-
Qualified
Deferred
Compensation
Earnings
(3)
 

All Other
Compensation

(*)

 Total

Richard D. Fairbank

Chairman and CEO(4)

  2021  $— $4,550,000 $15,817,843 $3,540 $86,170 $20,457,553
  2020  $— $3,000,000 $16,750,159 $4,148 $365,664 $20,119,971
  2019  $— $3,000,000 $4,550,031 $6,028 $149,733 $7,705,792

Andrew M. Young

Chief Financial Officer(5)(6)

  2021  $894,815 $1,687,500 $604,534 $— $179,450 $3,366,299
  2020  $— $— $— $— $— $—
  2019  $— $— $— $— $— $—

R. Scott Blackley

Former Chief Financial Officer(5)(7)

  2021  $233,046 $— $2,973,210(8) $— $21,750 $3,228,006
  2020  $1,119,923 $1,353,000 $2,887,120 $— $345,857 $5,705,900
  2019  $1,044,231 $1,509,950 $2,750,053 $— $217,437 $5,521,671

Sanjiv Yajnik

President, Financial Services(5)

  2021  $1,136,231 $2,139,822 $3,283,589 $— $469,069 $7,028,711
  2020  $1,126,154 $1,360,000 $2,899,074 $— $222,089 $5,607,317
  2019  $1,052,423 $1,518,000 $3,096,509 $— $352,656 $6,019,588

Michael J. Wassmer

President, Card(5)

  2021  $1,218,462 $2,311,110 $3,024,020 $295 $244,368 $6,798,255
  2020  $1,130,769 $1,376,000 $3,024,027 $402 $217,675 $5,748,873
  2019  $993,654 $1,438,650 $2,987,794 $51 $198,083 $5,618,232

Frank G. LaPrade, III

Chief Enterprise Services Officer and Chief of Staff to the CEO(5)

  2021  $1,155,538 $2,175,822 $3,041,144 $— $228,788 $6,601,292
  2020  $1,144,846 $1,383,000 $2,509,295 $— $214,576 $5,251,717
  2019  $1,070,423 $1,544,450 $2,866,022 $— $313,129 $5,794,024

 

(1)

The amounts shown in this column represent the cash portion of base salary for NEOs other than the CEO. For 2017, the remaining portion of base salary was delivered in cash-settled RSUs, as described under “2019 NEO Compensation Program” beginning on page 71, and is included in the “Stock Awards” column in the table above.

(2)

The amount shown in this column for Mr. Fairbank in 20192021 reflects his deferred cash bonus awarded in January 2020February 2022 for 20192021 performance as described under“Year-End Incentive Opportunity” beginning on page 62.72. For NEOs other than Mr. Fairbank, the amount shown in this column for 20192021 reflects the cash incentive awarded in January 2020February 2022 for 20192021 performance, as described under “2019“2021 NEO Compensation Program”Program and Components” beginning on page 71.84.

 

(3)(2)

The amounts shown in this column represent the grant date fair value of performance shares, stock-settled RSUs, and cash-settled RSUs granted to the NEOs, calculated in accordance with FASB ASC Topic 718. The grant date fair value of performance shares included in this column assumes a payout at the target performance level. The amount shown for Mr. Fairbank for 2019 reflects a change to the structure of his compensation program that moved the grant of performance shares from the beginning of the performance year to after the end of the performance year resulting in the transition year of 2019 containing no performance share awards. The grant date fair value for the 2021 TSR Performance Shares granted to Mr. Fairbank is determined by multiplying the target number of shares by a valuation using a Monte Carlo simulation, which determined a grant date fair value of $115.20 per share (102.26% of the Company’s closing stock price on the grant date). The valuation was based on a Monte Carlo simulation using the following assumptions: (i) expected volatility based on the historical stock price price volatility of the Company and the implied volatility of the Company’s exchange-traded options (42.98%); (ii) expected risk-free interest rate based on the U.S. Treasury rates as of the grant date (0.17%); and (iii) the length of the remaining performance period as of the grant date (2.9 years). See footnote 42 to the 20192021 Grants of Plan-Based Awards Table below for additional information, including performance share awards at maximum performance on a per executive basis.

 

(4)

The amounts shown in this column represent the grant date fair value of stock options granted to the named executive officers in 2017, calculated in accordance with FASB ASC Topic 718.

(5)(3)

The amounts shown in this column represent the change in the actuarial present value of the accumulated pension benefits for Messrs. Fairbank and Wassmer under the Cash Balance Pension Plan and the Excess Cash Balance Plan.

 

(6)(4)

Mr. Fairbank’s compensation for 20192021 consisted of cash-settled RSUs and ayear-end incentive opportunity (which was paid in the form of a deferred cash bonus, cash-settled RSUs, and performance shares), in addition to certain perquisites. Mr. Fairbank received a portion of his total compensation for 20192021 in January 2019February 2021 (cash-settled RSUs), which is reflected in the table above for 2019.2021. Mr. Fairbank received the remainder of his compensation for 20192021 in January 2020February 2022 (theyear-end incentive opportunity delivered in the form of a deferred cash bonus, cash-settled RSUs, and performance shares). The portion of theyear-end incentive opportunity delivered as a deferred cash bonus to Mr. Fairbank in January 2020February 2022 is included in the table above, while the portion delivered as cash-settled RSUs and performance shares will be included in next year’s table pursuant to SEC rules. The cash-settledcash-

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  99


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

settled RSU portion of hisyear-end incentive opportunity for 20182019 was granted in January 20192020 and is included in the table above for 2019.2020. See “CEO Compensation by Performance Year” beginning on page 6981 for more information on how the Compensation Committee makes compensation decisions and to which year the compensation awards relate.

 

(7)(5)

For NEOs other than the CEO and the former CFO, compensation for 20192021 consisted of a cash base salary, a cash incentive, performance shares, and stock-settled RSUs, in addition to certain perquisites. The performance shares and stock-settled RSUs awarded for 20192021 performance were granted in January 2020February 2022 and are not included in the table above. Mr. Blackley voluntarily terminated his employment with the Company as of March 1, 2021, and, as a result, did not receive a cash incentive, performance shares, or stock-settled RSUs for 2021 performance. The performance shares and stock-settled RSUs granted in January 2019February 2021 for 20182020 performance are included in the table above for 2019.2021. See “NEO Compensation by Performance Year” beginning on page 7589 for more information on how the Compensation Committee makes compensation decisions and to which year the compensation awards relate.

 

86  

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

(8)

Mr. Blackley was appointed CFO in May 2016. His 2017 stock awards granted for performance year 2016 reflect the position he held at the beginning of 2016, which did not include a grant of stock options. Beginning with performance year 2017, Mr. Blackley’s compensation program is consistent with the othernon-CEO NEOs.

(9)(6)

In accordance with SEC rules, no amounts are reported for Mr. WassmerYoung for 2017 and 20182019 or 2020 because he was not an NEO in those years.2019 or 2020.

 

(7)(*

Mr. Blackley voluntarily terminated his employment with the Company as of March 1, 2021. Mr. Young has served as the Company’s Chief Financial Officer since March 1, 2021.

(8)

Mr. Blackley voluntarily terminated his employment with the Company as of March 1, 2021, and, as a result, these unvested equity awards were cancelled as of that date.

(*)

All other compensation for the named executive officersNEOs consists of the following:

 

       
  Name Auto(a)   Travel  
and  
Aircraft  
 Health   
Screening(b)   
 Security    Company
Contributions to
 Defined Contribution   
Plans(c)
 Insurance(d)   Other(e) 
       

  Richard D. Fairbank

 $0 $— $4,411 $101,112(f) $0 $18,960 $25,250
              
       

  R. Scott Blackley

 $28,525 $— $2,860 $3,772(g) $170,100 $6,420 $5,760
              
       

  Frank G. LaPrade, III

 $28,410 $— $0 $102,840(h) $173,670 $6,420 $1,789
              
       

  Michael J. Wassmer

 $22,355 $— $3,300 $0 $162,600 $4,260 $5,568
              
       

  Sanjiv Yajnik

 $13,200 $— $3,164 $146,821(h) $170,850 $13,020 $5,601
              

      
 Named Executive Officer Auto(a)  Health
Screening
(b)
  Security(c)  Company
Contributions  to
Defined
Contribution
Plans
(d)
  Insurance(e)  Other(f) 
      

 Richard D. Fairbank

  $—   $2,260   $6,710   $—   $39,300   $37,900 
      

 Andrew M. Young

  $19,016   $—   $—   $149,674   $4,260   $6,500 
      

 R. Scott Blackley

  $—   $—   $—   $21,750   $—   $— 
      

 Sanjiv Yajnik

  $23,405   $2,870   $13,289   $184,500   $14,505   $230,500 
      

 Michael J. Wassmer

  $30,030   $3,300   $—   $198,300   $6,420   $6,318 
      

 Frank G. LaPrade, III

  $27,769   $—   $4,274   $187,500   $7,745   $1,500 
      

 

(a)

The cost of these benefits is determined on an annual basis and includes, as applicable, annual car lease or car service, automobile service fees, and other related miscellaneous expenses (such as fuel and maintenance). Mr. Fairbank does not participate in the Company-provided automotive benefit. Mr. Wassmer’s auto benefit includes the costs attributable to the difference between fair market value and the purchase price of the leased vehicle ($7,615).

 

(b)

Represents cost attributable to the annual physical program where executives have the opportunity to receive a comprehensive health screening once a year.

 

(c)

Represents aggregate cost to the Company for home security services provided to executives.

(d)

Represents Company contributions under qualified (401(k)) andnon-qualified deferred compensation programs and other supplemental executive retirement benefits. The maximum 401(k) match for calendar year 2021 was $21,750 which all NEOs except the CEO received. The amount $21,750 also represents the NEOs’ company contribution from the 401(k) plan. See the 2021 Non Qualified Deferred Compensation table below for additional information on the contribution.

 

(d)(e)

Represents life insurance premiums paid on behalf of the executives.

 

(e)(f)

Represents contributions made by Capital One to charitable organizations chosen by the CEO (up to $30,000; for 2019,(for 2021, the amount of these contributions was $25,000)$35,000) and the other NEOs, (up to $5,000 per NEO), as well as incidental expenses incurred in connection with corporate events. Except for Mr.Messrs. Yajnik all NEOs also received tickets to sporting and other events at no incremental cost to Capital One. Mr. BlackleyYoung also received upgraded frequent flyer status, at no incremental cost to Capital One, pursuant to arrangements with Capital One’s preferred airline vendors. Mr. Yajnik’s total also includes a payment of $225,000 associated with his relocation from Plano, Texas to McLean, Virginia and a payment received as part of Capital One’s broad-based patent program, which rewards associates for new, patentable ideas. Messrs. Fairbank and Wassmer’s totals also include the value of event tickets provided by the Company.

2021 Grants of Plan-Based Awards

(f)

Represents costs attributable to a security guard who provides for Mr. Fairbank’s personal security and operates Mr. Fairbank’s personal vehicle ($98,826). Amount shown also includes aggregate cost to the Company for home security services ($2,286) for Mr. Fairbank. The percent of personal use of the security guard’s services is tracked throughout the calendar year and then applied to the full expense amount for personal security.

(g)

Represents aggregate cost to the Company for home security services provided to executives.

(h)

Representsone-time installation and ongoing maintenance costs of new home security systems for Mr. LaPrade ($102,840) and for Mr. Yajnik ($146,821), as a result of a change in home security services vendor.

  2019 Grants of Plan-Based Awards

The Grants of Plan-Based Awards table provides details on equity incentive plan awards granted in 2019,2021, including cash-settled RSUs, performance shares, and stock-settled RSUs. The columns reporting “Estimated Future Payouts

100  

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

Under Equity Incentive Plan Awards,” “All Other Stock Awards”Awards,” and “All Other Option Awards” relate to Capital One’s equity-based incentives awarded to the named executive officers.NEOs.

20192021 Grants to CEO

For 2019,2021, awards granted to the CEO consist of Financial Performance Shares and TSR Performance Shares (each as defined on page 72 under “Performance Share Awards”) granted in February 2021 as part of the CEO’s 2020 compensation program and (i) cash-settled RSUs granted in January 2019February 2021 for 20182020 performance and (ii) cash-settled RSUs granted in January 2019February 2021 for 2019the 2021 performance year, representing 10%6.4% of the CEO’s total target compensation. The cash-settled RSUs vest in full on February 15, 2022 and settle in cash based on the average closing price of the Company’s common stockcompensation for the fifteen trading days preceding the vesting date. Dividend equivalents are accrued on the cash-settled RSUs at the same time as dividends are paid to the Company’s other stockholders and are paid at the time of vesting, adjusted for performance-based vesting results. See “2019 CEO Compensation Program” beginning on page 60 for more details on the 2019 cash-settled RSU awards.

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT  

  87


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

2019 Grants to NEOs (other than the CEO)

For 2019, the awards granted to NEOs other than the CEO consist of performance shares and stock-settled RSUs granted in January 2019 for the 20182021 performance year.

Performance Shares.Shares

The actual number of shares earned and issued with respect to performance sharesFinancial Performance Shares will be based on the Company’s D+TBV and Adjusted ROTCE (each as defined on page 6373 under “Performance Share Award Metrics”) over the three-year period from January 1, 20192021 through December 31, 2021,2023, relative to the KBW IndexPerformance Share Peers (as defined on page 63)74). In addition, the total value delivered at vesting will be reduced if the Company’s Adjusted ROTCE for one or more fiscal years completed during the performance period is not positive, no matter how well the Company performs relative to the peer group. Performance Share Peers.

The actual number of shares earned and issued with respect to TSR Performance Shares will be based on the Company’s TSR (as defined on page 74 under “Performance Share Award Metrics”) over the three-year period from January 1, 2021 through December 31, 2023, relative to the Performance Share Peers.

See “2019“2021 CEO Compensation Components” beginning on page 6171 for more details on the 20192021 performance share awards. Dividend equivalents are accrued on the performance shares at the same time as dividends are paid out to the Company’s other stockholdersholders of shares of Capital One’s common stock and are paid out as additional shares only on the performance shares that actually vest based on the results certified by the Committee.

Restricted Stock Units

Cash-settled RSUs were granted in February 2021 for 2020 performance, and cash-settled RSUs were granted in February 2021 for the 2021 performance year. The cash-settled RSUs vest in full on February 15, 2024 and settle in cash based on the average closing price of the Company’s common stock for the 15 trading days preceding the vesting date. Dividend equivalents are accrued on the cash-settled RSUs at the same time as dividends are paid to holders of shares of Capital One’s common stock and are paid at the time of vesting, adjusted for performance-based vesting results. See “2021 CEO Compensation Program and Components” beginning on page 70 for more details on the 2021 cash-settled RSU awards.

2021 Grants to NEOs (other than the CEO)

For 2021, the awards granted to NEOs other than the CEO consist of Financial Performance Shares and stock-settled RSUs granted in February 2021 for the 2020 performance year.

Performance Shares

The actual number of shares earned and issued with respect to Financial Performance Shares will be based on the Company’s D+TBV and Adjusted ROTCE over the three-year period from January 1, 2021 through December 31, 2023, relative to the Performance Share Peers. In addition, the total value delivered at vesting will be reduced if the Company’s Adjusted ROTCE for one or more fiscal years completed during the performance period is not positive, no matter how well the Company performs relative to the Performance Share Peers. See “2021 CEO Compensation Components” beginning on page 71 for more details on the 2021 performance share awards. Dividend equivalents are accrued on the performance shares at the same time as dividends are paid out to holders of shares of Capital One’s common stock and are paid out as additional shares only on the performance shares that actually vest based on the results certified by the Committee.

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  101


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

Stock-Settled Restricted Stock Units.Units

The stock-settled RSUs vest in three equal annual installments beginning on February 15 of the year after the date of grant. Dividend equivalents are accrued on the stock-settled RSUs at the same time as dividends are paid to the Company’s other stockholdersholders of shares of Capital One’s common stock and are paid at the time of vesting, adjusted for performance-based vesting results.

The annual awards of stock-settled RSUs (as well as cash-settled RSUs for the CEO) reported below are also subject to performance-based vesting provisions that are associated with Core Earnings. As a result, the total number of shares delivered at vesting will be reduced if the Company does not achieve certain performance thresholds during the three-year vesting period. See “Additional Performance Conditions and Recovery Provisions” beginning on page 7690 for more details on the performance-based vesting provisions.

2021 Grants of Plan-Based Awards Table

 2019 Grants of Plan-Based Awards Table

 

Name

 

Award Type

 

 

Date of

Grant(1)

 

�� 

 

 

Estimated Future

Payouts Under

Equity Incentive

Plan Awards

 

 

  All Other 

  Stock 

  Awards: 

  Number of 

  Shares of 

  Stock or 

  Units 

 

 

Grant Date

Fair Value

of Stock

Awards

 

   

Award Type

 

  

Date of
Grant(1)

 

  

Estimated Future Payouts Under
Equity Incentive Plan Awards

 

  

All Other
Stock
Awards:
Number
of
Shares
of Stock
or Units

 

  

Grant Date
Fair Value of
Stock
Awards

 

Target 

 

 

Maximum 

 

  

Threshold

 

  

Target

 

  

Maximum

 

 

Richard D. Fairbank

 

Cash-Settled RSUs(2)

 

 

1/31/2019

 

 

 

 

34,744

 

$

2,800,019

 

  Financial Performance Shares(2)  2/4/2021  0  79,887  119,831    $9,000,069

Cash-Settled RSUs(3)

 

 

1/31/2019

 

 

 

 

21,715

 

$

1,750,012

 

  TSR Performance Shares(3)   2/4/2021   0   26,629   39,944      $3,067,661

Richard D. Fairbank

  Cash-Settled RSUs(4)   2/4/2021            17,753   td,000,053
  Cash-Settled RSUs(5)   2/4/2021            15,534   td,750,060
  Financial Performance Shares(2)(6)            $—

Andrew M. Young

Stock-Settled RSUs   2/4/2021   0         5,366   $604,534

R. Scott Blackley

 

Performance Shares(4)

 

 

1/31/2019

 

 

18,613

 

27,920

 

 

$

1,500,022

 

  Financial Performance Shares(2)  2/4/2021  0  14,395  21,593    td,621,741

Stock-Settled RSUs

 

 

1/31/2019

 

 

 

 

15,511

 

$

1,250,031

 

Stock-Settled RSUs   2/4/2021          11,996 td,351,469

Sanjiv Yajnik

  Financial Performance Shares(2)  2/4/2021  0  15,898  23,847    td,791,069
Stock-Settled RSUs   2/4/2021          13,248 td,492,520

Michael J. Wassmer

  Financial Performance Shares(2)  2/4/2021  0  14,641  21,962    td,649,455
Stock-Settled RSUs   2/4/2021          12,201 td,374,565

Frank G. LaPrade, III

 

Performance Shares(4)

 

 

1/31/2019

 

 

19,398

 

29,097

 

 

$

1,563,285

 

  Financial Performance Shares(2)  2/4/2021  0  14,724  22,086    td,658,806

Stock-Settled RSUs

 

 

1/31/2019

 

 

 

 

16,165

 

$

1,302,737

 

Stock-Settled RSUs   2/4/2021          12,270 td,382,338

Michael J. Wassmer

 

Performance Shares(4)

 

 

1/31/2019

 

 

20,222

 

30,333

 

 

$

1,629,691

 

Stock-Settled RSUs

 

 

1/31/2019

 

 

 

 

16,852

 

$

1,358,103

 

Sanjiv Yajnik

 

Performance Shares(4)

 

 

1/31/2019

 

 

20,958

 

31,437

 

 

$

1,689,005

 

Stock-Settled RSUs

 

 

1/31/2019

 

 

 

 

17,465

 

$

1,407,504

 

 

(1)

Date on which awards were approved by the Committee and the Independent Directors and granted to the NEOs.

 

(2)

The grant date fair values for the Financial Performance Shares if the maximum level of performance is achieved are as follows: $13,500,160 for Mr. Fairbank, $2,432,667 for Mr. Blackley, $2,686,603 for Mr. Yajnik, $2,474,239 for Mr. Wassmer, and $2,488,209 for Mr. LaPrade. Excludes potential accrued dividend equivalents.

(3)

The grant date value, based on the closing price of common stock on the date of grant as reported by the NYSE Composite Transaction Tape, for the TSR Performance Shares granted to Mr. Fairbank if the maximum level of performance is achieved is $4,500,091. See footnote 2 to the 2021 Summary Compensation Table above for additional information regarding the grant date fair value for the TSR Performance Shares granted to Mr. Fairbank.

(4)

Grant of cash-settled RSUs after the end of the performance year, representing a portion of Mr. Fairbank’s 20182020 year-end incentive opportunity.

 

(3)(5)

Grant of cash-settled RSUs at the beginning of the performance year, representing a portion of Mr. Fairbank’s 20192021 total target compensation.

 

(4)(6)

The grant date fair values forMr. Young did not receive Financial Performance Shares in 2021, as he was not an executive officer during the 2020 performance shares if the maximum level of performance is achieved are as follows: $2,250,073 for Mr. Blackley, $2,344,927 for Mr. LaPrade, $2,444,536 for Mr. Wassmer, and $2,533,508 for Mr. Yajnik.year.

 

88102  

 

   

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

 

 2019 Option Exercises and Stock Vested TableSection VI - Named Executive Officer Compensation

 

 

Option Awards

 

Stock Awards

 

    
    Name

Number of Shares

 Acquired on Exercise 

 Value Realized on 

Exercise(1)

Number of Shares

 Acquired on Vesting 

 Value Realized on 

Vesting(2)

    

Richard D. Fairbank

$—273,433$22,192,927

R. Scott Blackley

$—27,508$2,263,475
    

Frank G. LaPrade, III

$—41,899$3,397,847
    

Michael J. Wassmer

$—32,552$2,640,114
    

Sanjiv Yajnik

57,616$1,842,49741,289$3,348,057

2021 Option Exercises and Stock Vested Table

 

    

Option Awards

 

   

Stock Awards

 

 Name

 

   

Number of Shares
Acquired on Exercise

 

   

Value Realized on
Exercise(1)

 

   

Number of
Shares
Acquired on
Vesting

 

   

Value Realized on
Vesting(2)

 

 Richard D. Fairbank

  359,909  $41,874,534  145,384  $18,662,992

 Andrew M. Young

    $—  3,900  $459,225

 R. Scott Blackley

    $—  28,633  $3,549,110

 Sanjiv Yajnik

  51,095  $2,992,147  32,538  $4,038,757

 Michael J. Wassmer

    $—  28,743  $3,553,785

 Frank G. LaPrade, III

  94,287  $6,811,072  30,058  $3,729,547

 

(1)

The value realized is thepre-tax value of the shares (market price less the exercise price) received.

 

(2)

The value realized for awards, other than certain cash-settled RSUs and performance shares, is thepre-tax value of the number of shares multiplied by the closing price of the Company’s common stock on the vesting date, as reported by the NYSE Composite Transaction Tape. For performance shares, the value realized also reflects the accrued dividends paid out as additional shares as of the date the performance share award results were certified by the Committee. Except for cash-settled RSUs that were vested and released in connection with tax withholding on January 31, 2019,February 4, 2021, thepre-tax value realized for all other cash-settled RSUs and value realized is the number of shares multiplied by the closing price of the Company’s common stock for the fifteen15 trading days preceding the vesting date, in accordance with the terms of the applicable awards. The values included in the table above that were realized from cash-settled RSUs were as follows: $2,221,438$2,660,662 for Mr. Fairbank, $452,407$0 for Mr. Young, $215,578 for Mr. Blackley, $678,931$252,622 for Mr. LaPrade, $571,937Yajnik, $228,072 for Mr. Wassmer, and $684,919$256,458 for Mr. Yajnik.LaPrade.

 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT  

 

   89103

 


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

 

 2019 Outstanding Equity Awards at FiscalYear-EndSection VI - Named Executive Officer Compensation Table

 

  Option Awards(1) Stock Awards
  Name 

 Grant 

 Date 

 

Number of

Securities

Underlying

 Unexercised 

Options

Exercisable

  

Number of

Securities

Underlying

Unexercised

Options

 Unexercisable 

 

Option

 Exercise 

Price(2)

 

Option

 Expiration 

Date

 

 Number of 

Shares or

Units of

Stock that

Have

Not

Vested

 

Market

Value of

Shares or

Units of

 Stock that 

Have Not

Vested(3)

 

Equity

Incentive

Plan

Awards:

 Number of 

Unearned

Shares,

Units, or

Other

 Rights that 

Have Not

Vested

 

Equity

Incentive

Plan

Awards:

Market or

Payout

Value of

Unearned

Shares,

Units, or

Other

 Rights that 

Have Not

Vested(3)

Richard D. Fairbank

 1/27/2010  559,333   $36.55 1/26/2020  $—  $—
 1/26/2011  608,366   $48.28 1/25/2021  $—  $—
 1/31/2012  360,009   $45.75 1/30/2022  $—  $—
 1/31/2013  325,985   $56.32 1/30/2023  $—  $—
 1/30/2014  108,944   $70.96 1/29/2024  $—  $—
 1/29/2015  115,812   $74.96 1/28/2025  $—  $—
 2/4/2016  106,973   $63.73 2/3/2026  $—  $—
 2/2/2017    81,486(4) $86.34 2/2/2027  $—  $—
 2/2/2017     $—  20,057(5) $2,064,066  $—
 2/2/2017     $—   $— 152,016(6) $15,643,967
 2/1/2018     $—  23,472(5) $2,415,504  $—
 2/1/2018     $—   $— 150,402(7) $15,477,870
 1/31/2019     $—  21,715(5) $2,234,691  $—
 1/31/2019     $—  34,744(5) $3,575,505  $—
         

R. Scott Blackley

 5/9/2016     $—  3,592(10) $369,653  $—
 2/2/2017     $—  5,647(8) $581,133  $—
 2/2/2017     $—  2,129(9) $219,095  $—
 2/2/2017     $—   $— 8,471(6) $871,751
 2/1/2018     $—  7,445(8) $766,165  $—
 2/1/2018     $—  3,934(9) $404,848  $—
 2/1/2018     $—   $— 16,751(7) $1,723,845
 1/31/2019     $—  15,511(8) $1,596,237  $—
 1/31/2019     $—   $— 27,920(7) $2,873,247
         
Frank G. LaPrade, III 1/31/2013  32,603   $56.32 1/30/2023  $—  $—
 1/30/2014  29,964   $70.96 1/29/2024  $—  $—
 1/29/2015  31,903   $74.96 1/28/2025  $—  $—
 2/4/2016  32,420   $63.73 2/3/2026  $—  $—
 2/2/2017  18,636(11)  9,319(11) $86.34 2/2/2027  $—  $—
 2/2/2017     $—  5,216(8) $536,779  $—
 2/2/2017     $—  2,717(9) $279,606  $—
 2/2/2017     $—   $— 14,082(6) $1,449,179
 2/1/2018     $—  8,048(8) $828,220  $—
 2/1/2018     $—  4,680(9) $481,619  $—
 2/1/2018     $—   $— 18,107(7) $1,863,391
 1/31/2019     $—  16,165(8) $1,663,540  $—
 1/31/2019     $—   $— 29,097(7) $2,994,372
         

Michael J. Wassmer

 1/26/2011  13,784   $48.28 1/25/2021  $—  $—
 2/2/2017     $—  6,081(8) $625,796  $—
 2/2/2017     $—  2,350(9) $241,839  $—
 2/2/2017     $—   $— 9,122(6) $938,745
 2/1/2018     $—  7,162(8) $737,041  $—
 2/1/2018     $—  4,162(9) $428,311  $—
 2/1/2018     $—   $— 16,115(7) $1,658,395
 1/31/2019     $—  16,852(8) $1,734,239  $—
 1/31/2019     $—   $— 30,333(7) $3,121,569
         

2021 Outstanding Equity Awards at Fiscal Year-End Table

  
NameOption Awards(1)Stock Awards
Grant
Date
Number of
Securities
Underlying
Unexercised
Options
Exercisable
Number of
Securities
Underlying
Unexercised
Options
Unexercisable
Option
Exercise
Price
(2)
Option
Expiration
Date
Number of
Shares or
Units of
Stock that
Have Not
Vested
Market
Value of
Shares or
Units of
Stock that
Have Not
Vested
(3)
Equity
Incentive
Plan
Awards:
Number of
Unearned
Shares,
Units,  or
Other
Rights
that Have
Not
Vested
Equity
Incentive
Plan
Awards:
Market or
Payout
Value of
Unearned
Shares,
Units, or
Other
Rights  that
Have Not
Vested
(3)

Richard D. Fairbank

 1/31/2012 100  $45.75 1/30/2022  $—  $—
 1/31/2013 325,985  $56.32 1/30/2023  $—  $—
 1/30/2014 108,944  $70.96 1/29/2024  $—  $—
 1/29/2015 115,812  $74.96 1/28/2025  $—  $—
 2/4/2016 106,973  $63.73 2/3/2026  $—  $—
 2/2/2017 81,486  $86.34 2/2/2027  $—  $—
 1/31/2019   $—  21,094(4) $3,060,528  $—
 1/31/2019   $—  33,891(4) $4,917,245  $—
 1/30/2020   $—  19,363(4) $2,809,378  $—
 1/30/2020   $—  16,943(4) $2,458,260  $—
 1/30/2020   $—   $— 190,859(5) $27,691,732
 2/4/2021   $—  17,753(4) $2,575,783  $—
 2/4/2021   $—  15,534(4) $2,253,828  $—
 2/4/2021   $—   $— 119,831(5) $17,386,280
 2/4/2021   $—   $— 39,944(5) $5,795,475

Andrew M. Young

 1/31/2019   $—  1,329(6) $192,825  $—
 1/30/2020   $—  2,898(6) $420,471  $—
 2/4/2021   $—  5,366(6) $778,553  $—

Sanjiv Yajnik

 1/31/2019   $—  5,822(6) $844,714  $—
 1/31/2019   $—  0 $— 29,970(7) $4,348,347
 1/30/2020   $—  8,599(6) $1,247,629  $—
 1/30/2020   $—  0 $— 23,216(5) $3,368,409
 2/4/2021   $—  13,248(6) $1,922,152  $—
 2/4/2021   $—  0 $— 23,847(5) $3,459,961

Michael J. Wassmer

 1/31/2019   $—  5,618(6) $815,116  $—
 1/31/2019   $—   $— 28,917(7) $4,195,568
 1/30/2020   $—  8,970(6) $1,301,457  $—
 1/30/2020   $—   $— 24,216(5) $3,513,499
 2/4/2021   $—  12,201(6) $1,770,243  $—
 2/4/2021   $—   $— 21,962(5) $3,186,467

Frank G. LaPrade, III

 2/2/2017 27,955  $86.34 2/2/2027  $—  $—
 1/31/2019   $—  5,389(6) $781,890  $—
 1/31/2019   $—   $— 27,739(7) $4,024,652
 1/30/2020   $—  7,443(6) $1,079,905  $—
 1/30/2020   $—   $— 20,094(5) $2,915,438
 2/4/2021   $—  12,270(6) $1,780,254  $—
 2/4/2021   $—   $— 22,086(5) $3,204,458

 

90104  

 

   

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 


SECTION IVEXECUTIVE COMPENSATION

Section VI - NAMED EXECUTIVE OFFICER COMPENSATIONNamed Executive Officer Compensation

 

 

  Option Awards(1) Stock Awards
  Name 

 Grant 

 Date 

  

Number of

Securities

Underlying

 Unexercised 

Options

Exercisable

 

Number of

Securities

Underlying

Unexercised

Options

 Unexercisable 

 

Option

 Exercise 

Price(2)

 

Option

 Expiration 

Date

 

 Number of 

Shares

or

Units of

Stock that

Have

Not

Vested

 

Market

Value of

Shares or

Units of

 Stock that 

Have Not

Vested(3)

 

Equity

Incentive

Plan

Awards:

 Number of 

Unearned

Shares,

Units, or

Other

 Rights that 

Have Not

Vested

 

Equity

Incentive

Plan

Awards:

Market or

Payout

Value of

Unearned

Shares,

Units, or

Other

 Rights that 

Have Not

Vested(3)

Sanjiv Yajnik

  2/4/2016  28,633  $63.73 2/3/2026  $—  $—
  2/2/2017  14,974(11) 7,488(11) $86.34 2/2/2027  $—  $—
  2/2/2017    $—  4,657(8) $479,252  $—
  2/2/2017    $—  2,709(9) $278,783  $—
  2/2/2017    $—   $— 12,572(6) $1,293,785
  2/1/2018    $—  8,698(8) $895,111  $—
  2/1/2018    $—  4,610(9) $474,415  $—
  2/1/2018    $—   $— 19,571(7) $2,014,052
  1/31/2019    $—  17,465(8) $1,797,323  $—
  1/31/2019    $—   $— 31,437(7) $3,235,182
         

(1)

Stock options granted generally have time-based vesting schedules, are exercisable upon vesting and vest earlier upon the optionee’s termination of employment for death, disability, or, beginning with awards granted in 2015, termination by Capital One without cause or by the individual for “good reason” within two years following (or in anticipation of) a change of control of Capital One. Certain stock options, as noted in the footnotes below, are also subject to performance-based vesting requirements. These options are transferable only to or for the benefit of immediate family members. For the treatment of stock options after the optionee’s retirement, see “Payments upon Retirement” on page 96110 for details.

 

(2)

For stock options, the exercise price is equal to the closing price of common stock on the date of grant as reported by the NYSE Composite Transaction Tape.

 

(3)

Market value is based on the closing price of a share of Capital One’s common stock on the last trading day of 20192021 as reported by the NYSE Composite Transaction Tape.

 

(4)

Stock options granted to the CEO in 2017 vest in full on February 15, 2020 (subject to performance-based vesting provisions). See “Performance-Based Vesting Provisions” on page 76 for details.

(5)

A portion of the award is subject to vest following the first and second anniversary of the grant date in connection with requiredtax-related withholdings made by the Company on behalf of the executive; the remaining shares vest in full on February 15 after the third anniversary of the date of grant. The awards are subject to performance-based vesting provisions (see “Performance-Based Vesting Provisions” beginning on page 7690 for details).

 

(6)

Represents the number of shares expected to be issued, excluding accrued dividend equivalents, for the February 2, 2017 performance share awards as of December 31, 2019. Shares were issued on March     , 2020 with the following issuance date values (including accrued dividends paid out as additional shares): $     for Mr. Fairbank; $     for Mr. Blackley; $     for Mr. LaPrade; $     for Mr. Wassmer; and $     for Mr. Yajnik. The number of shares an executive receives under a performance share award is dependent on the Company’s performance over the applicable three-year performance period.

(7)(5)

Represents the maximum number of shares the executive may receive under the performance share awards granted. The actual number of shares an executive receives under a performance share award is dependent on the Company’s performance over the applicable three-year performance period and may range from 0% to 150% of target. The value reported excludes dividend equivalents accrued with respect to performance shares which are paid in shares at the time the underlying performance shares are issued, and only with respect to the number of shares that actually vest. The Committee will certify the performance of the Company over the applicable performance period by March 15 after the third anniversary of the grant.

 

(8)(6)

Awards vestone-third annually beginning on February 15 after the first anniversary of the date of grant. Awards are subject to performance-based vesting provisions (see “Performance-Based Vesting Provisions” beginning on page 7690 for details).

 

(9)(7)

Awards vestone-third annually beginningRepresents the number of shares expected to be issued, excluding accrued dividend equivalents, for the performance share awards granted on February 15 afterJanuary 30, 2019 as of December 31, 2021. Shares were issued on March 11, 2022 with the first anniversaryfollowing issuance date values (including accrued dividends paid out as additional shares): $4,271,765 for Mr. Yajnik; $4,121,772 for Mr. Wassmer; and $3,953,825 for Mr. LaPrade. The number of shares an executive receives under a performance share award is dependent on the date of grant.Company’s performance over the applicable three-year performance period.

(10)

Vestsone-fourth annually beginning on the first anniversary of the date of grant.

(11)

Stock options vestone-third annually beginning on February 15 after the first anniversary of the date of grant (subject to performance-based vesting provisions). See “Performance-Based Vesting Provisions” on page 76 for details.

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT  Pension Benefits

  91


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

  Pension Benefits

Capital One Pension Benefit Programs

Capital One does not currently maintain a pension benefit program. Prior to November 1995, Capital One offered a Cash Balance Pension Plan (“CBPP”) and an Excess Cash Balance Plan (“Excess CBPP”) to all full-time salaried associates and certain executive officers. Both of these programs were frozen in December 1995; however, interest continues to accrue on plan balances on a quarterly basis for the CBPP and on a monthly basis for the Excess CBPP. The CBPP interest rate changes annually, based on the average yield of five-year U.S. Treasury Securities for the month of October of the prior plan year (3.03%(0.36% for 2019)2021). The Excess CBPP interest rate changes monthly based on the Wall Street Journal Prime Rate (5.42%(3.30% annual average for 2019)2021).

Messrs. Fairbank and Wassmer participated in these programs. The estimated annual payouts upon retirement in the CBPP and the Excess CBPP as of December 31, 2019,2021, are $2,349.12$2,578.92 and $8,030.28,$9,266.64, respectively, for Mr. Fairbank, and $598.56$581.40 and $0, respectively, for Mr. Wassmer. As of December 31, 2019,2021, the “Present Value of Accumulated Benefit” for Mr. Fairbank for both plans is equal to his account balance because Mr. Fairbank has attained the normal retirement age of 65 and so is assumed to retire immediately under the actuarial valuation assumptions. Since Mr. Fairbank is assumed to retire as of the measurement date, the future interest rate does not apply. Because Mr. Wassmer has not yet attained age 65, the future interest rate was applied to his “Present Value of Accumulated Benefit” calculation. The account in each plan is distributed after any separation from service. Distribution options from the CBPP plan are lump sum (eligible for rollover to another qualified plan or personal IRA) or an annuity option. The Excess CBPP will be distributed in the same form as the CBPP, as a lump sum (not eligible for rollover) or as an annuity. Since the CBPP and Excess CBPP are account-based defined benefit plans, years of service are not tracked.

 

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  105


 2019 Pension Benefits TableEXECUTIVE COMPENSATION

 

Section VI - Named Executive Officer Compensation

2021 Pension Benefits Table

   
 Name  Plan Name(1) 

Present Value of  

Accumulated

of  Accumulated
Benefit
(2)(3)

 

Payments
During

 Last
Fiscal Year

 

 Richard D. Fairbank

  CBPP $29,36629,922 $—
Excess CBPP$107,516$—
   

 Andrew M. Young

  Excess CBPP $100,384 $—
  $— 
   

 R. Scott Blackley

   $— $—
  

 Sanjiv Yajnik

$—$—
 

 Michael J. Wassmer

CBPP$6,329$—
   

 Frank G. LaPrade, III

   $— $—
  

  Michael J. Wassmer

CBPP$6,885$—
  

  Sanjiv Yajnik

$—$—
  

 

(1)

In November 1995, Capital One amended the CBPP and the Excess CBPP to eliminate furtherpay-based credits to participants as of December 31, 1995 and to provide that there would be no new participants in such plans on or after January 1, 1996. Interest continues to be credited on plan balances on a quarterly (CBPP) or monthly (Excess CBPP) basis.

 

(2)

The amounts shown are the present value of the accrued benefit determined by our external benefits provider, using similar actuarial assumptions and the measurement date used for financial accounting purposes.

 

(3)

Consistent with the measurement date used for financial disclosure for the pension plans, the amounts for each year are determined as of a December 31, 20192021 measurement date.

Capital One’s Voluntary Non-Qualified Deferred Compensation Programs

 Capital One’s VoluntaryNon-Qualified Deferred Compensation Programs

Capital One offers a VNQDCP to eligible associates. In 2019,2021, our NEOs, excluding our CEO, could elect to contribute up to 50% of the cash portion of their respective base salaries and up to 90% of their cash incentive on atax-deferred basis to the VNQDCP. Messrs. Blackley, LaPrade, Wassmer, Yajnik, and YajnikYoung participated in the program in 2019.2021. In 2019,2021, 100% of the CEO’s deferred cash bonus was mandatorily deferred for three years under the VNQDCP and will be paid in a lump sum in the first quarter of 2022.2024. In addition to participant deferrals, Capital One makes contributions under the VNQDCP. Company contributions vest immediately when posted to the VNQDCP.

92  

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

Participants in the VNQDCP have the option to direct their individual deferralsinvestments daily among fifteenthe following ten different investment offerings made available by the plan:plans, which posted the corresponding returns for 2021: Mercer Core Fixed Income Fund Class Y3 (-1.2%), Mercer US Large Cap Equity Fund Class Y3 (23.8%), Mercer US Small/Mid Cap Equity Fund Class Y3 (24.4%), Mercer Non-US Core Equity Fund Class Y3 (11.9%), Fidelity Investments Money Market Government Portfolio - Institutional Class PGIM Total Return Bond Fund Class R6,(0.0%), Dodge and Cox Balanced Fund Dodge and Cox Stock Fund, T. Rowe Price Institutional Large Cap Value Fund, Northern Small Cap Value Fund,(19.3%), Fidelity 500 Index Fund - Institutional Premium Class Fidelity Capital Appreciation Fund - Class K, T. Rowe Price Institutional Large Cap Growth Fund, The Hartford MidCap Fund Class Y, The Hartford Small Company Fund Class Y, Dodge and Cox International Stock Fund,(28.7%), Fidelity Extended Market Index Fund (12.4%), Fidelity Global ex U.S. Index Fund (7.8%), and Fidelity U.S. Bond Index Fund.Fund (-1.8%). In 2021, the VNQDCP had total investment earnings of $65,945,640.92.

Distributions under the VNQDCP may be made to participants according to the schedule for distribution that they elect in accordance with plan terms. Distributions can occur based upon the following events: termination of employment (including for retirement), death, disability,in-service distribution election, or change of control. The distribution schedules available under the plan include lump sum and, in the case of retirement, five-,ten-, or fifteen-year annual installments.

Prior to December 31, 2005, Capital One offered its executives an Excess Savings Plan (“ESP”). The plan was frozen as of December 31, 2005: no additional participants have been permitted to enter the plan, and no compensation has since been taken into account after this date. Messrs. Fairbank, LaPrade, Wassmer, Yajnik, and Yajnik Young

106  

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

participated in the ESP, and returns on these investments are reported for 2019.2021. Effective January 1, 2008, the ESP was merged into the VNQDCP, and participants in the ESP have the option to direct their individual investments among the same offerings as the VNQDCP.

2021 Non-Qualified Deferred Compensation Table

 2019 Non-Qualified Deferred Compensation Table

 

   

Name

 

Plan Name

 

 

Executive

Contributions

in Last FY(1)

 

 

Registrant

Contributions

in Last FY(2)

 

 

Aggregate

Earnings

in Last FY(3)

 

 

Aggregate

Withdrawals/

Distributions

 

 

Aggregate

Balance at

Last FYE(4)

 

 Plan Name Executive
Contributions
in Last FY
(1)
  Registrant
Contributions
in Last FY
(2)
  Aggregate
Earnings
in Last FY
(3)
  Aggregate
Withdrawals/
Distributions
  Aggregate
Balance at
Last FYE
(4)
 
   

Richard D. Fairbank

 VNQDCP $4,200,000 $— td,346,420 $3,052,385 td2,484,667 

VNQDCP

  $3,000,000   $—   td67,700   $5,714,540   td0,310,939 
ESP $— $— td79,609 $0 $750,307

ESP

  $—   $—   td54,869   $—   td,146,116 
2003 Performance Share Award(5) $— $— $6,602,698 $0 td4,871,289 2003 Performance Share Award(5)  $—   $—   td1,175,283   $—   $35,065,351 
        

Andrew M. Young

 

VNQDCP

  $65,904   td27,924   td63,365   $—   td,129,635 
ESP  $—   $—   $(23)   $—   td,944 
   

R. Scott Blackley

 VNQDCP $31,327 td49,100 td47,961 $0 td,386,657 

VNQDCP

  td9,670   $0   $(20,791)   td,501,468   $— 
ESP $— $— $— $— $— ESP  $—   $—   $—   $—   $— 
        

Sanjiv Yajnik

 

VNQDCP

  td1,362   td62,750   $639,574   $—   $3,867,730 
ESP  $—   $—   td05,099   $—   $531,436 
  
Michael J. Wassmer 

VNQDCP

  td2,185   td76,550   $301,699   $—   td,272,247 
ESP  $—   $—   $(2,820)   $—   td43,043 
   

Frank G. LaPrade, III

 VNQDCP td0,704 td52,670 $816,055 $0 $3,708,026 

VNQDCP

  td1,555   td65,750   td,233,039   $—   $6,095,466 
ESP $— $— td36,995 $0 $572,289 ESP  $—   $—   td94,399   $—   $874,189 
            
 

Michael J. Wassmer

 VNQDCP $9,937 td41,600 td50,974 $0 td,451,558
ESP $— $— td3,461 $0 td34,294
      
 

Sanjiv Yajnik

 VNQDCP td0,524 td49,850 td58,286 $0 td,140,988
ESP $— $— td9,532 $0 $355,467
      

 

(1)

Reflects executive contributions made for 2019.2021. Mr. Fairbank’s executive contribution under the VNQDCP was a mandatory deferral of the deferred cash bonus awarded in January 2019February 2021 for 20182020 performance, which was reported in the 20182020 Summary Compensation Table. For Messrs. Blackley, LaPrade, Wassmer, and Yajnik, all executive contributions under the VNQDCP were made in the form of base salary deferrals and are reported in the “2019“2021 Summary Compensation Table” beginning on page 85.98. For Messrs. Blackley and Young, executive contributions under the VNQDCP were made in the form of (i) base salary deferrals, which are reported in the “2021 Summary Compensation Table” beginning on page 98, and (ii) deferrals of cash bonuses awarded in February 2021 for 2020 performance, which are reported in the 2020 Summary Compensation Table.

 

(2)

Company contributions are also included in the “2019“2021 Summary Compensation Table” beginning on page 8598 (see “Company Contributions to Defined Contribution Plans” in the footnote to that table identified with an asterisk).

 

(3)

Includes earnings on total assets in the VNQDCP and the ESP. Earnings under the VNQDCP and ESP were not above market and therefore are not reported in the Summary Compensation Table.

 

(4)

All the amounts shown in this column, other than earnings on deferred compensation, were included in compensation amounts reported in the current or prior years for those executives that were NEOs in the applicable year and in the amounts required to be reported pursuant to the then applicable rules. Of these balances, the following amounts were reported in the Summary Compensation Tables in prior yearprior-year proxy statements (to the extent that the named executive officerNEO was a named executive officerNEO in the applicable year): Mr. Fairbank $18,513,750;$25,713,750; Mr. Young $0; Mr. Blackley $572,183;$917,499; Mr. Yajnik $1,163,063; Mr. Wassmer $319,295; and Mr. LaPrade $461,547; Mr. Wassmer $0; and Mr. Yajnik $836,988.$793,719.

 

(5)

Includes the value of 241,680 shares of Capital One’s common stock earned on March 31, 2007 in connection with performance shares that were granted to Mr. Fairbank in December 2003. Delivery of these shares is deferred until the end of Mr. Fairbank’s employment with the Company. Mr. Fairbank neither acquired these shares nor realized any value from these shares in 2019.2021.

 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT  

 

   93107

 


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

 

 Potential Payments Upon Termination or Change of ControlSection VI - Named Executive Officer Compensation

Potential Payments Upon Termination or Change of Control

Overview

The disclosure in the table below illustrates payouts that the NEOs could receive under certain hypothetical termination scenarios. Mr. Blackley voluntarily terminated his employment with the Company as of March 1, 2021, and, as a result, the disclosure below applies only with respect to the actual circumstances of his termination. Actual circumstances resulting in the departure of an NEOour other NEOs cannot be predicted and may differ from the assumptions used in the information outlined below. The Company has adopted plans providing certain standards governing NEO separation payments (reflected in the table below) in order to protect the Company’s interests in the event of an acquisition, as well as to provide competitive benefits to senior executives.

The Committee reviews each executive officer’s separation on acase-by-case basis and exercises its business judgment, with the approval of the Independent Directors, to customize the terms of such separations in consideration of the relevant circumstances, including:

 

  

The reasons for the separation

 

  

Market competitive practices for comparable separation scenarios

 

  

Potential benefits to the Company, such as retaining its competitive advantage, maintaining a positive reputation internally and externally, and preserving its ability to recruit highly talented executives

 

  

The executive’s tenure and contributions to the Company’s success

 

  

The executive’s willingness to provide legal waivers and/or enter into agreements not to compete with the Company or to solicit the Company’s associates or customers

 

  

The resulting impact of the separation terms on the Company and its stockholders

Restrictive Covenants

Capital One maintains a competitive advantage in part through the intellectual property developed and utilized by our senior executives. Capital One has asked certain NEOs to enter into various agreements that contain restrictive covenants related to confidentiality,non-competition,non-solicitation, and ownership of work product, as described below.

Non-Competition Agreements

Messrs. Blackley, Wassmer, Yajnik, and YajnikYoung have entered intonon-competition agreements with the Company pursuant to which they may be restricted as to what competitive services they may provide to an entity following separation from Capital One.

Messrs. BlackleyYajnik and YajnikYoung have entered intonon-competition agreements with the Company which provide for the following in exchange for the NEO complying withnon-competition restrictions for up to two years following an involuntary termination, other than for cause, death, or disability: payment equal to 15% of the NEO’s total target compensation for each year of enforcement and up to 18 months of subsidized health insurance premiums under COBRA if the NEO is eligible and elects such coverage, subject to certain terms and conditions. The payments are made in two lump sums,sums: the first following termination and the second upon successful completion of the enforcement period. In the event of a voluntary termination, the previously described payments are typically made for the second year of enforcement only for agreements with atwo-year enforcement period.

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  2022 PROXY STATEMENT


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

Mr. Wassmer has entered into anon-competition agreement with the Company that establishesnon-competition restrictions for up to two years following an involuntary termination without cause, and up to five years following a voluntary termination or an involuntary termination with cause. Notwithstanding the foregoing, anynon-competition restrictions that apply in Canada or the United Kingdom are limited to one year after termination. Thenon-competition agreement provides that, subject to its terms, Mr. Wassmer will receive: payment equal to 15% of his total target compensation for each eligible year of the first and second years of hisnon-competition period; payment equal to 20% of his total target compensation for each eligible year of the third through fifth years of hisnon-competition period; and up to 18 months of subsidized health insurance premiums under COBRA if he

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CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

is eligible and elects such coverage, subject to certain terms and conditions. In the event of a termination of employment by Capital One for any reason other than death, disability, or cause, thenon-compete payments for the first two years are made in two lump sums, the first following termination and the second upon successful completion of the second year. Further, in such scenario, any additional payments for any eligible year of the third through fifth years of thenon-competition period would be paid after successful completion for each of those years, respectively. In the event of a voluntary termination of employment, Mr. Wassmer would be eligible for payments only for the second through fifth years of hisnon-competition period. There are no payments under thenon-competition agreements if benefits are payable under a change of control agreement. See “Change of Control” below for information regarding Change of Control Agreements applicable to the NEOs. In addition, payments related to thenon-competition agreement are separate from any severance payments that may be made upon the NEO’s departure. However, severance payments are typically offset in part by payments related to thenon-competition agreement so that total payment amounts are consistent with the severance program’s intent. For Mr. Wassmer, only the payments for years one and two of hisnon-competition period offset any amounts payable to him under any severance plan or arrangement.

Confidentiality, Work Product, andNon-Solicitation of Employee Agreement

Messrs. Blackley, Wassmer, Yajnik, and YajnikYoung are parties to confidentiality, work product, andnon-solicitation of employee agreements. The confidentiality provisions of these agreements generally provide that at all times during and following employment with the Company, these NEOs may not use for personal benefit or the benefit of others, or divulge to others, any of Capital One’s confidential information, except as expressly authorized by Capital One or required by legal process. These agreements also provide that for a period of two years following separation from Capital One, these NEOs shall not directly or indirectly solicit or induce any associate of Capital One to become employed by any person or entity engaged in competition with Capital One, and shall not directly or indirectly solicit or induce any associate of Capital One to end his or her employment based on confidential information these NEOs learned about the associate while they were employed by Capital One.

Payments Under Certain Termination Scenarios

Upon separation from the Company, the NEOs, regardless of the reason for termination, receive certain earned, but previously unpaid, payments, such as accrued but unused vacation pay and amounts earned and vested under the Company’s qualified andnon-qualified retirement programs. In addition, cash-settled RSUs granted to NEOs, other than the CEO, after the end of a performance year continue to vest according to the original provisions of such grants upon separation for any reason other than cause or as soon as practicable following a “double trigger” change of control (as discussed below).

Voluntary Termination

An NEO, other than the CEO, who voluntarily terminates employment with Capital One may receive payments related tonon-competition covenants (described above, if applicable) and any contractual payments to which the NEO may otherwise be entitled. In addition, the NEO has the ability following separation to exercise vested but unexercised options for three months following voluntary termination.

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  109


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

Involuntary Termination Without Cause

An NEO, other than the CEO, whose employment with Capital One is terminated involuntarily, for performance or job elimination, is entitled to receive the amounts set forth in the Company’s Executive Severance Plan in exchange for executing a release of claims against the Company. For 2019,2021, potential payments under the Executive Severance Plan were 30% of total target compensation, plus a severance bonus based on thesuch NEO’s target cash incentive in the event of termination due to restructuring. Additional benefits include healthcare continuation subsidy under COBRA, continued coverage through broad-based and executive life insurance programs, outplacement services, and any contractual payments to which the NEO may otherwise have been entitled. If an NEO’sNon-Competition Agreement is enforced, cash payments under the Executive Severance

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT  

  95


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

Plan, other than the severance bonus, will be offset by any cash amounts paid under their respectiveNon-Competition Agreement, and the NEO will be eligible for an additional payment of up to 90% of the severance payments in exchange for executing a release of claims against the Company.

Generally, performance shares granted to NEOs prior to 2018 will vest on a pro rata basis based on actual Company performance during the performance period if an involuntary termination without cause occurs during the performance period, while performance shares granted to NEOs in 2018 and 2019 will vest in full, based on actual Company performance, subject to the NEO’s execution of a release of claims against the Company. Stock-settled RSUs granted to NEOs will continue to vest if an involuntary termination without cause occurs, subject to the NEO’s execution of a release of claims against the Company. In addition, NEOs have the ability following separation to exercise vested but unexercised options for two years. If a NEO’s employment with Capital One is terminated as a result of death or disability, the NEO’s unvested stock options, RSUs and performance shares will vest in full based on target Company performance.

Payments Upon Retirement

As with all executives who are eligible for retirement, NEOs who retire from Capital One may receive the following amounts: payments related tonon-competition covenants as if they had terminated voluntarily (described above); coverage through the executive life insurance program (at a reduced benefit); any contractual payments to which he or she may otherwise be entitled; and, for Messrs. Fairbank and Yajnik, who became eligible to retire on or before December 31, 2012, partially subsidized participation in retiree medical coverage (including dependents as applicable).

Upon retirement, all RSUs and stock options continue to vest according to their original terms based on actual performance, which, for stock-settled RSUs and stock options granted during or after 2012, also includes performance-based vesting provisions. In addition, performance shares granted to NEOs will continue to vest after retirement. For stock options, the executive has until the expiration of the option term to exercise vested but unexercised options.

Termination for Cause

Generally, an NEO whose employment with Capital One is terminated for cause receives no additional benefits but is required to comply with any applicable restrictive covenants related to confidentiality,non-competition,non-solicitation of associates or customers, and ownership of work product, as described above. In addition, if terminated for cause, the NEOs have the ability following separation to exercise vested but unexercised options for three months.

Change of Control

Each NEO is a party to an agreement (a “Change of Control Agreement”) that provides for certain payments in the event his or her employment is terminated within two years following (or within one year prior to but in anticipation of) a change of control of Capital One, either involuntarily without cause or voluntarily for good reason. Amounts payable in each of these scenarios are outlined below.

Pursuant to the agreements, a “change of control” occurs if one or more of the following events take place: (i) an acquisition of 20% or more of Capital One’s common stock or the combined voting power of the voting securities of Capital One by a person or group, (ii) certain changes in the majority of the Board, (iii) consummation of a

110  

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

reorganization, merger, share exchange or consolidation or similar transaction, sale of all assets or the acquisition of another company, except where all or substantially all of Capital One’s stockholders receive 50% or more of the stock of the resulting company, at least a majority of the board of directors of the resulting company were incumbent Board members, and no person owns 20% or more of the resulting company who did not own such stock immediately before the business combination, or (iv) approval by stockholders of a complete liquidation or dissolution of Capital One. In the event of a change of control, we do not provide for excise tax gross upgross-up payments. In addition, all equity awards granted to the named executive officersNEOs require aso-called “double trigger” for accelerated vesting in connection with a change of control. Upon a change of control, all equity awards

96  

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

continue to vest according to their original schedule. The vesting of such awards only accelerates if a named executive officer is involuntarily terminated without cause or voluntarily terminates for good reason within the two years following a change of control.

Termination for Cause in Connection with a Change of Control

NEOs terminated involuntarily for cause following a change of control receive no additional benefits except with regard to options, which allow NEOs to exercise vested but unexercised options for three months following a termination for cause.

Voluntary Termination with Good Reason or Involuntary Termination Without Cause in Connection with a Change of Control

In the event of a voluntary termination with good reason or an involuntary termination without cause, the potential payments that the NEOs could receive under certain termination scenarios are based on a percentage of total target compensation. For the CEO, the potential payments are based on a multiple of his notional salary andyear-end incentive opportunity. If a change of control of Capital One had occurred as of December 31, 2019,2021, then following a voluntary termination with good reason or involuntary termination without cause, an NEO would have received certain benefits as outlined below:

The CEO would be entitled to receive:

 

  

Alump-sum payment of 2.5 times the sum of his current notional salary and the “Highest Annual Bonus,” which is the highest of (i) the target annual bonus for the year in which the change of control occurs (or themid-point if no target is established), (ii) the target annual bonus for the year immediately before the year the change of control occurs (or midpoint if no target is established), or (iii) the annual bonus paid or payable for the most recently completed fiscal year

 

  

The cash value, prorated through the date of termination, of the Highest Annual Bonus

An NEO other than the CEO would be entitled to receive:

 

  

Alump-sum payment of 112.5% of the highest of (i) the NEO’s current total target compensation, (ii) the NEO’s total target compensation for the prior year, or (iii) the NEO’s actual total compensation for the prior year

 

  

The cash value, prorated through the date of termination, of the current year’s target cash incentive

The CEO and each NEO would also be entitled to receive:

 

  

An amount equal to the employer contributions under the Company’s qualified andnon-qualified retirement, healthcare, and life insurance programs for 2.5 years, as well as access to such healthcare and life insurance plans for the NEO (and dependents as applicable)

 

  

Service credit from 2.5 years for purposes of determining vesting under any supplemental or excess defined contribution plan and eligibility under any applicable retiree medical plan

 

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  111


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

  

Outplacement services of up to $30,000

 

  

Any contractual payments to which the NEO may otherwise have been entitled

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT  2021 Potential Payments and Benefits Upon Termination or Change of Control Table

  97


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

 

       
 Name Type of Termination 

Cash

Severance(1)

  

Retirement

Plan

Contributions(2)

  

Acceleration

and

Continuation

of Equity

Awards(3)

  

Continuation

of Medical/

Welfare

Benefits(4)

  

    Excise    

Tax

Gross

Up(5)

  Total 

Richard D. Fairbank(6)

 

Voluntary Termination(7)

  $—   $—   $51,990,535   $747,000   $—   $52,737,535 
 

Involuntary Termination

  $—   $—   $—   $—   $—   $— 
 

Retirement

  $—   $—   $51,990,535   $747,000   $—   $52,737,535 
 

For Cause Termination

  $—   $—   $—   $—   $—   $— 
 

Change of Control(8)

  $13,021,509   $—   $51,990,535(9)   $311,637   $—   $65,323,681 

Andrew M. Young

 

Voluntary Termination

  $675,000   $—   $—   $—   $—   $675,000 
 

Involuntary Termination

  $3,690,000   $—   $1,391,848   $14,251   $—   $5,096,099 
 

Retirement

  $—   $—   $—   $—   $—   $— 
 

For Cause Termination

  $—   $—   $—   $—   $—   $— 
 

Change of Control(8)

  $6,197,737   $—   $1,391,848(9)   $—   $—   $7,589,585 

R. Scott Blackley(10)

 

Voluntary Termination

  $—   $—   $—   $—   $—   $— 

Sanjiv Yajnik

 

Voluntary Termination(7)

  $874,500   $—   $11,607,490   $586,000   $—   $13,067,990 
 

Involuntary Termination

  $4,781,100   $—   $11,607,490   $10,000   $—   $16,398,590 
 

Retirement

  $874,500   $—   $11,607,490   $586,000   $—   $13,067,990 
 

For Cause Termination

  $—   $—   $—   $—   $—   $— 
 

Change of Control(8)

  $7,930,608   $462,013   $11,607,490(9)   $177,157   $—   $20,177,268 

Michael J. Wassmer

 

Voluntary Termination

  $4,725,000   $—   $—   $—   $—   $4,725,000 
 

Involuntary Termination

  $5,166,000   $—   $11,287,422   $16,406   $—   $16,469,828 
 

Retirement

  $—   $—   $—   $—   $—   $— 
 

For Cause Termination

  $—   $—   $—   $—   $—   $— 
 

Change of Control(8)

  $8,484,293   $496,570   $11,287,422(9)   $152,946   $—   $20,421,231 

Frank G. LaPrade,

III

 

Voluntary Termination(7)

  $—   $—   $10,536,436   $465,000   $—   $11,001,436 
 

Involuntary Termination

  $3,261,000   $—   $10,536,436   $10,000   $—   $13,807,436 
 

Retirement

  $—   $—   $10,536,436   $465,000   $—   $11,001,436 
 

For Cause Termination

  $—   $—   $—   $—   $—   $— 
 

Change of Control(8)

  $7,989,670   $469,526   $10,536,436(9)   $169,612   $—   $19,165,244 
       

 

 2019 Potential Payments and Benefits Upon Termination or Change of Control Table

 Name

   Type of Termination Cash
 Severance
(1) 
 Retirement Plan
 Contributions
(2) 
 

 

Acceleration
and
Continuation
of Equity
Awards
(3)

 Continuation
of Medical/
Welfare
Benefits
(4)
 

Excise

Tax

Gross

Up(5)

 Total
        

 

 Richard D. Fairbank(6)

 

 

Voluntary Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

Involuntary Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

Retirement

 

 

 

$—  

 

 

 

$—  

 

 

 

$32,387,879

 

 

 

$660,000

 

 

 

$—  

 

 

 

$33,047,879

 

 

 

For Cause Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

        
  

 

Change of Control(7)

 

 

 

$17,335,742

 

 

 

$—  

 

 

 

$32,387,879(8)

 

 

 

$203,978

 

 

 

$—  

 

 

 

$49,927,599

 

        

 

 R. Scott Blackley

 

 

Voluntary Termination

 

 

 

$787,500

 

 

 

$—  

 

 

 

$623,943

 

 

 

$—  

 

 

 

$—  

 

 

 

$1,411,443

 

 

 

Involuntary Termination

 

 

 

$4,305,500

 

 

 

$—  

 

 

 

$7,582,923

 

 

 

$16,354

 

 

 

$—  

 

 

 

$11,904,777

 

 

 

Retirement

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

For Cause Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

        
  

 

Change of Control(7)

 

 

 

$7,276,534

 

 

 

$428,678

 

 

 

$7,582,923(8)

 

 

 

$148,896

 

 

 

$—  

 

 

 

$15,437,031

 

        

 

 Frank G. LaPrade, III

 

 

Voluntary Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$761,225

 

 

 

$—  

 

 

 

$—  

 

 

 

$761,225

 

 

 

Involuntary Termination

 

 

 

$2,953,700

 

 

 

$—  

 

 

 

$7,994,358

 

 

 

$16,354

 

 

 

$—  

 

 

 

$10,964,412

 

 

 

Retirement

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

For Cause Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

        
  

 

Change of Control(7)

 

 

 

$7,556,660

 

 

 

$437,674

 

 

 

$8,148,773(8)

 

 

 

$155,866

 

 

 

$—  

 

 

 

$16,298,973

 

        

 

 Michael J. Wassmer

 

 

Voluntary Termination

 

 

 

$3,750,000

 

 

 

$—  

 

 

 

$670,150

 

 

 

$—  

 

 

 

$—  

 

 

 

$4,420,150

 

 

 

Involuntary Termination

 

 

 

$4,101,000

 

 

 

$—  

 

 

 

$7,579,630

 

 

 

$14,216

 

 

 

$—  

 

 

 

$11,694,846

 

 

 

Retirement

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

For Cause Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

        
  

 

Change of Control(7)

 

 

 

$3,559,678

 

 

 

$409,776

 

 

 

$7,579,630(8)

 

 

 

$136,437

 

 

 

$—  

 

 

 

$11,685,521

 

        
 Sanjiv Yajnik 

 

Voluntary Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

Involuntary Termination

 

 

 

$4,326,750

 

 

 

$—  

 

 

 

$8,410,904

 

 

 

$10,000

 

 

 

$—  

 

 

 

$12,747,654

 

 

 

Retirement

 

 

 

$791,250

 

 

 

$—  

 

 

 

$8,410,904

 

 

 

$464,000

 

 

 

$—  

 

 

 

$9,666,154

 

 

 

For Cause Termination

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

 

 

$—  

 

        
  

 

Change of Control(7)

 

 

 

$7,743,164

 

 

 

$430,568

 

 

 

$8,410,904(8)

 

 

 

$165,428

 

 

 

$—  

 

 

 

$16,750,064

 

(1)

Represents cash amounts paid for severance or in relation to enforcement ofnon-competition covenants as described under “Restrictive Covenants” on page 94.108. In cases where the NEO is eligible for both types of payments,non-competition amounts typically offset severance amounts in whole or in part. Cash-settled RSUs granted after the end of a performance year are included in the “Acceleration and Continuation of Equity Awards” column.

 

(2)

Represents the value of projected contributions to retirement plans during the severance period.

 

(3)

Represents the value of equity where vesting is accelerated or continued by the triggering event. For stock options, this represents thein-the-money value on December 31, 2019.2021. For stock awards, this represents the fair market value of the shares on December 31, 2019.2021. Most currently unvested equity awards held by our retirement-eligible executives will continue to vest according to their original terms following retirement, which includes a voluntary or involuntary termination not for cause after an NEO becomes eligible for retirement. Messrs. Fairbank, LaPrade, and Yajnik were the only NEOs eligible for retirement as of December 31, 2019.2021.

 

(4)

Represents the value of potential payments made on the executive’s behalf for continuation of medical and welfare benefits during thenon-competition or severance period, as applicable. Includes programs such as medical, dental, insurance, outplacement services, and related benefits. Only includes programs that are specific to the NEOs; does not include the value of programs generally available to all associates upon separation from the Company.

 

(5)

NEOs are not eligible for excise tax gross-ups.

98112  

 

   

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 


SECTION IV - NAMED EXECUTIVE OFFICER COMPENSATION

 

(5)

NEOs are not eligible for excise taxgross-ups.Section VI - Named Executive Officer Compensation

 

(6)

Mr. Fairbank receives no regular base salary. For 2019,2021, Mr. Fairbank’s payment in the event of a termination following a change of control was based on a notional salary of $1 million and his Highest Annual Bonus (as defined above). The Committee reviews and establishes the notional salary amount on an annual basis, based on market trends related to CEO compensation and recommendations provided by FW Cook. Mr. Fairbank is a party to a Change of Control Agreement.

 

(7)

A voluntary termination not for cause would constitute a retirement for each of Messrs. Fairbank, LaPrade, and Yajnik, as each of these NEOs was eligible for retirement as of December 31, 2021.

(8)

Represents potential payments and benefits upon change of control for involuntary termination without cause or voluntary termination for good reason. “Acceleration and Continuation of Equity Awards” represents the value of equity where vesting is accelerated upon change of control, assuming, where applicable, that all performance metrics have been achieved at their target level.

 

(8)(9)

Unvested equity awards will be treated in a similar manner to a termination of aan NEO’s employment following a termination of employment due to death or disability.

(10)

Due to the voluntary termination of Mr. Blackley’s employment with the Company as of March 1, 2021, all termination and change of control scenarios with the exception of voluntary termination are not applicable.

The table above is intended to reflect potential payments to NEOs across a range of potential separation scenarios, assuming the change of control or separation occurred on December 31, 2019.2021. The amounts shown in the table do not include accrued salary and vacation pay as of the date of termination, and payments and benefits that are provided on anon-discriminatory basis to salaried associates generally upon termination of employment or retirement. The NEOs are also eligible to receive certain pension benefits and certain qualified andnon-qualified deferred compensation amounts upon termination. These amounts are outlined in the 20192021 Pension Benefits Table on page 92106 and the 20192021 Non-Qualified Deferred Compensation Table on page 93,107, respectively, and are not included in the table above.

Estimated Ratio of CEO Compensation to Median Employment Compensation

 Estimated Ratio of CEO Compensation to Median Employee Compensation

As required by Section 953(b) of the Dodd-Frank Wall Street Reform and Consumer Protection Act, and Item 402(u) of RegulationS-K, we are providing the following information about the ratio of the annual total compensation, calculated in accordance with the requirements of Item 402(c)(2)(x) of RegulationS-K (“Annual Total Compensation”) of our median employee and the Annual Total Compensation of our CEO, Richard D. Fairbank.

For 2019,2021, our last completed fiscal year:

 

  

The median of the Annual Total Compensation of all employees of the Company (other than the CEO),our median employee was $68,780$81,029

 

  

The Annual Total Compensation of Mr. Fairbank was $7,705,792$20,457,553

Accordingly, the ratio of Mr. Fairbank’s Annual Total Compensation to the median employee’s Annual Total Compensation was 112252 to 1. This ratio is a reasonable estimate calculated in a manner consistent with Item 402(u) of RegulationS-K. As disclosed

In determining our median employee for 2021, in “Chief Executive Officer Compensation” beginningaccordance with SEC rules we have concluded that it would be appropriate to: (i) rely on page 60, the Committee and the Independent Directors modified the structure of the CEO compensation programprocess we undertook in 2020 to increase the percentage of the CEO’s total target compensation granted following the completion of the performance year from 40% to 90%. Due to this shift in grant timing, 2019 was a transition year that resulted in the CEO’s Annual Total Compensation being significantly lower compared to the prior year. As a result, the ratio of the CEO’s Annual Total Compensation to that ofidentify the median employee decreased compared(as described in our 2021 Proxy Statement), because we believe that since the 2020 determination, there has been no change in our employee population or employee compensation arrangements that would significantly impact our pay ratio; and (ii) substitute the median employee for 2020 with another similarly compensated employee for 2021 because the 2020 median employee was promoted in July 2021.

We determined the 2020 median compensated employee of our global employee population of 52,781 as of October 1, 2020 (the “Determination Date”) by comparing a consistently applied compensation measure consisting of salary, wages (including overtime), bonuses and commissions paid to our employees over the twelve-month period preceding the Determination Date (the “Estimated Compensation”). Based on the Estimated Compensation of each employee, we identified a cohort of 61 employees consisting of the employee with the median Estimated Compensation value and the 30 employees above and 30 employees below that employee (“The Median Cohort”).

CAPITAL ONE FINANCIAL CORPORATION  

  2022 PROXY STATEMENT  

  113


EXECUTIVE COMPENSATION

Section VI - Named Executive Officer Compensation

We then removed 11 employees from the Median Cohort who appeared to bear anomalous characteristics (such as participation in non-U.S. compensation programs, a hire date during the fiscal year, or separation prior to the end of the fiscal year) that could significantly distort the pay ratio reported for 2018.calculation, and then identified the median employee from the remaining employees in the Median Cohort.

The SEC’s rules for identifying the median compensated employee and calculating the pay ratio based on that employee’s Annual Total Compensation allow companies to adopt a variety of methodologies, to apply certain exclusions, and to make reasonable estimates and assumptions that reflect their employee populations and compensation practices. As a result, the pay ratio reported by other companies may not be comparable to the pay ratio reported above, as other companies have different employee populations and compensation practices and may utilize different methodologies, exclusions, estimates, and assumptions in calculating their own pay ratios.

In determining our median employee for 2019, in accordance with SEC rules we have concluded that it would be appropriate to: (1) rely on the process we undertook in 2017 to identify the median employee (as described in our 2018 Proxy Statement), because we believe that since the 2017 determination, there has been no change in our employee population or employee compensation arrangements that would significantly impact our pay ratio; and (2) substitute the median employee for 2017 with another similarly compensated employee for 2018 and 2019 because the 2017 median employee had since been promoted.

114  

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

  99

 


EXECUTIVE COMPENSATION

    

 

Section VVII - Equity Compensation Plans

 

 

 Equity Compensation Plan Information

Equity Compensation Plan Information

The following table provides information as of December 31, 2019,2021, with respect to our equity compensation plans under which shares of Capital One common stock are authorized to be issued.

 

   
  

Number of securities

to be issued upon

exercise

of outstanding options,

warrants and rights

  

Weighted-average

exercise price of

outstanding options,

warrants and rights

  

Number of securities

remaining available

for future issuance

under equity

compensation

plans (excluding

securities

reflected in column (a))

 Number of
securities to be
issued upon
exercise
of outstanding
options, warrants
and rights
 Weighted-average
exercise price of
outstanding
options,
warrants and rights
 Number of
securities
remaining
available for
future issuance
under equity
compensation
plans (excluding
securities
reflected in
column (a))
   

Plan Category

  

(a)

  

(b)

  

(c)

 

(a)

 

(b)

 

(c)

Equity compensation plans approved by security holders(1)

  

8,971,275(2)

  

$55.54

  

23,701,535(3)

 

7,144,533(2)

 

$67.92

 

25,487,319(3)

      

Equity compensation plans not approved by security holders

  

33,712(4)

  

$—

  

(5)

 

24,340(4)

 

$—

 

(5)

      

Total

  

9,004,987

  

$55.54

  

23,701,535

 

7,168,873

 

$67.92

 

25,487,319

          

 

(1)

The following plans have been approved by Capital One stockholders and are currently in effect: the 2004 Stock Incentive Plan and the 2002 Associate Stock Purchase Plan.

 

(2)

Excludes purchase rights accruing under the 2002 Associate Stock Purchase Plan. Includes 1,136,3681,255,347 shares that represent the maximum number of shares issuable pursuant to outstanding performance share awards under the 2004 Stock Incentive Plan and 4,650,6435,014,670 shares subject to outstanding RSUs, including outstanding RSUs that are subject to performance-based vesting provisions, under the 2004 Stock Incentive Plan. Excludes RSUs that will be settled in cash under the 2004 Stock Incentive Plan. Also excludes dividend equivalents accrued with respect to performance shares which are paid in shares at the time the underlying performance shares are issued, and only with respect to the number of performance shares that actually vest.

 

(3)

Represents 9,750,23316,626,939, shares available for future issuance under the 2004 Stock Incentive Plan; and 13,951,3028,860,380 shares available for future issuance under the 2002 Associate Stock Purchase Plan as shares purchased voluntarily by Capital One associates through regular payroll deductions and a Company match.

 

(4)

Represents outstanding RSUs under the 1999 Directors Plan, which was terminated in April 2009.

 

(5)

There are no shares available for future issuance under the equity compensation plans not approved by security holders.

1999 Directors Plan

 1999 Directors Plan

The 1999 Directors Plan was adopted by the Board on April 29, 1999, and terminated on April 28, 2009.2009, although certain grants remain outstanding that were awarded under the plan. The plan authorized a maximum of 825,000 shares of Capital One’s common stock for the grant ofnon-qualified stock options, restricted stock, and RSUs to members of the Board who were not otherwise employed by Capital One or any subsidiary of Capital One at the time an award was granted. The plan is administered by the Board, of Directors, which retains the right to cancel any awards outstanding under the plan in exchange for a cash payment equal to any such award’s value as of the cancellation date. No shares are available for issuance under this plan other than shares subject to outstanding equity awards under the plan, which are solely in the form of RSUs.

 

100  

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

  115

 


EXECUTIVE COMPENSATION

    

 

Section VIVIII - Security Ownership

 

 

Security Ownership of Certain Beneficial Owners

 Security Ownership of Certain Beneficial Owners

Based on Schedule 13D and 13G filings submitted to the SEC, Capital One is aware of the following beneficial owners of more than 5% of Capital One’s outstanding common stock. All percentage calculations are based on the number of shares of common stock issued and outstanding on December 31, 2019,2021, which was 456,562,399.413,858,537.

 

  

    Name and Address

 

 

 Number of Shares of Common 

Stock Beneficially Owned

 

 

 

 Percent of 

Class

 

 

    Dodge & Cox(1)

    555 California Street, 40th Floor

    San Francisco, CA 94104

 

 40,491,327 8.87%
  

 

    The Vanguard Group(2)

    100 Vanguard Blvd.

    Malvern, PA 19355

 

 35,687,563 7.82%
  

 

    Capital World Investors(3)

    333 South Hope Street

    Los Angeles, CA 90071

 

 35,614,239 7.80%
  

 

    BlackRock, Inc.(4)

    55 East 52nd Street

    New York, NY 10055

 

 29,798,479 6.53%
  
  

 Name and Address

 

  

Number of Shares of
Common Stock
Beneficially Owned

 

   

Percent of Class

 

 
  

 BlackRock, Inc.(1)

 55 East 52nd Street

 New York, NY 10055

   34,093,510    8.24% 
  

 The Vanguard Group(2)

 100 Vanguard Blvd.

 Malvern, PA 19355

   32,936,595    7.96% 
  

 Dodge & Cox(3)

 555 California Street, 40th Floor

 San Francisco, CA 94104

   32,790,861    7.92% 
  

 Capital World Investors(4)

 333 South Hope Street

 Los Angeles, CA 90071

   22,078,839    5.33% 
    

 

(1)

Based on a Schedule 13G/A (Amendment No. 18)9) filed on February 13, 2020.1, 2022. As of December 31, 2019, Dodge & Cox2021, BlackRock, Inc. reported sole voting power with respect to 38,512,79430,065,669 shares and sole dispositive power over all shares beneficially owned.

 

(2)

Based on a Schedule 13G/A (Amendment No. 5)7) filed on February 12, 2020.9, 2022. As of December 31, 2019,2021, The Vanguard Group reported sole voting power with respect to 695,845no shares, shared voting power with respect to 132,040692,980 shares, sole dispositive power over 34,903,22031,204,199 shares and shared dispositive power over 784,3431,732,396 shares.

 

(3)

Based on a Schedule 13G/A (Amendment No. 5)21) filed on February 14, 2020.2022. As of December 31, 2019, Capital World Investors2021, Dodge & Cox reported sole voting power with respect to 35,611,51731,110,811 shares and sole dispositive power over all shares beneficially owned.

 

(4)

Based on a Schedule 13G/A (Amendment No. 7)13G filed on February 5, 2020.11, 2022. As of December 31, 2019, BlackRock, Inc.2021, Capital World Investors reported sole voting power with respect to 25,400,16722,032,327 shares and sole dispositive power over all shares beneficially owned.

 

116  

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 

  101


SECTION VI - SECURITY OWNERSHIPEXECUTIVE COMPENSATION

 

Section VIII - Security Ownership

Security Ownership of Directors and Named Executive Officers

The following table lists the beneficial ownership of Capital One’s common stock as of January 31, 2020,February 9, 2022, by our directors, the NEOs in this proxy statement, and all directors and executive officers as a group. All percentage calculations are based on the number of shares of common stock issued and outstanding on January 31, 2020,February 9, 2022, which was 457,122,734.411,630,607.

Except as otherwise indicated below, each director or executive officer had sole voting and dispositive power for the shares of common stock in the table.

 

   
  Name 

Amount and Nature of Beneficial Ownership

 

 

Stock-

Settled

 RSUs(2) 

 Total(3)
  Common Stock  

  Stock that  

May Be

Acquired

Within

60 Days(1)

 

Total

Beneficial

Ownership

 

 Percent of 

Class

Richard D. Fairbank

 

3,197,139

 

1,949,255

 

5,146,394

 

1.12%

 

0

 

5,146,394

        

R. Scott Blackley

 

15,839

 

 

15,839

 

*

 

45,040

 

60,879

        

Frank G. LaPrade, III

 

50,475

 

154,845

 

205,320

 

*

 

40,593

 

245,913

        

Michael J. Wassmer

 

54,731

 

13,784

 

68,515

 

*

 

43,549

 

112,064

        

Sanjiv Yajnik

 

66,564

 

51,095

 

117,659

 

*

 

43,718

 

161,377

        

Aparna Chennapragada

 

0

 

4,286

 

4,286

 

*

 

 

4,286

        

Ann Fritz Hackett

 

20,656

 

46,206

 

66,862

 

*

 

 

66,862

        

Peter Thomas Killalea

 

0

 

8,996

 

8,996

 

*

 

 

8,996

        

Eli Leenaars

 

0

 

2,875

 

2,875

 

*

 

 

2,875

        

Pierre E. Leroy

 

0

 

45,206

 

45,206

 

*

 

 

45,206

        

François Locoh-Donou

 

0

 

2,443

 

2,443

 

*

 

 

2,443

        

Peter E. Raskind

 

2,000

 

30,462

 

32,462

 

*

 

 

32,462

        

Eileen Serra(4)

 

 

 

 

*

 

 

        

Mayo A. Shattuck III

 

1,589

 

61,291

 

62,880

 

*

 

 

62,880

        

Bradford H. Warner

 

14,640

 

47,840

 

62,480

 

*

 

 

62,480

        

Catherine G. West

 

0

 

16,453

 

16,453

 

*

 

 

16,453

        

All directors and executive officers as a group (27 persons)

 

3,744,356

 

3,017,597

 

6,761,953

 

1.47%

 

499,647

 

7,261,600

        

   
  Name

Amount and Nature of Beneficial Ownership

 

Stock-
Settled
RSUs
(2)
Total(3)
Common
Stock
Stock that
May Be
Acquired
within  60
Days
(1)
Total
Beneficial
Ownership
Percent of
Class

  Richard D. Fairbank

 3,584,523 980,880 4,565,403 1.11%  4,565,403

  Andrew M. Young

 3,250  3,250 * 17,180 20,430

  R. Scott Blackley

 21,398  21,398 *  21,398

  Sanjiv Yajnik

 28,854  28,854 * 37,755 66,609

  Michael J. Wassmer

 65,169  65,169 * 38,729 103,898

  Frank G. LaPrade, III

 20,300 27,955 48,255 * 35,859 84,114

  Ime Archibong

  1,654 1,654 *  1,654

  Christine Detrick(4)

  646 646 *  646

  Ann Fritz Hackett

 20,655 50,265 70,920 *  70,920

  Peter Thomas Killalea

  13,055 13,055 *  13,055

  Eli Leenaars

  6,934 6,934 *  6,934

  François Locoh-Donou

  6,502 6,502 *  6,502

  Peter E. Raskind

 2,000 24,096 26,096 *  26,096

  Eileen Serra

  4,544 4,544 *  4,544

  Mayo A. Shattuck III

 8,965 50,265 59,230 *  59,230

  Bradford H. Warner

 140 43,489 43,629 *  43,629

  Catherine G. West

  20,512 20,512 *  20,512

  Craig Anthony Williams

 243 1,654 1,897 *  1,897

  All directors and executive officers as a group

  (26 persons)(5)

 3,903,444 1,332,003 5,235,447 1.27% 468,135 5,703,582

 

*

Less than 1% of the outstanding shares of common stock.

 

(1)

This amount includes shares underlying stock options that are exercisable within 60 days after January 31, 2020,February 9, 2022, and RSUs for which delivery of the shares of common stock underlying the stock units is deferred until the director’s service with the Board, or, for Mr. Fairbank, his employment with the Company, ends.

 

(2)

RSUs held by our officers and which are settled in an equivalent number of shares of our common stock upon vesting. Represents unvested stock-settled RSUs as of January 31, 2020.February 9, 2022.

 

(3)

The amount includes the aggregate total of the “Total Beneficial Ownership” column and the “Stock-Settled RSUs” column.

 

(4)

Ms. SerraDetrick was appointed to the Board effective February 26, 2020 and did not receive anyNovember 5, 2021. The Stock-Settled RSUs shown represent a Board-approved pro-rated compensation in 2019.package for Ms. Detrick for the time period from November 5, 2021 until our 2022 Annual Stockholder Meeting.

 

(5)

Includes beneficial ownership of Capital One’s common stock by one former executive officer who ceased to serve as an executive officer as of March 1, 2022.

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  20202022 PROXY STATEMENT

 

  117


SECTION VI - SECURITY OWNERSHIPEXECUTIVE COMPENSATION

 

Section VIII - Security Ownership

 

Some of the shares shown in the preceding table are subject to deferred delivery or not held directly by the director or executive officer. Below is a table showing the number of shares subject to such restriction or not held directly by the director or executive officer.

 

 
Name  RSUs For Which
Delivery of Stock is
Deferred
  

Stock Held by, or Tenant in

Common With, Family Member,

Trust or Partnership

RSUs for Which
Delivery of Stock Is
Deferred
Stock Held by, or
Tenant in
Common with, Family
Member, Trust  or
Partnership

Richard D. Fairbank

  

241,680

  

241,68067,350

Andrew M. Young

59

R. Scott Blackley

  

  

Sanjiv Yajnik

Michael J. Wassmer

26,135

Frank G. LaPrade, III

  

  

Michael J. Wassmer

  

  

Sanjiv Yajnik

  

  

Aparna Chennapragada

  

4,286

  

Ime Archibong

1,654

Christine Detrick

646

Ann Fritz Hackett

  

46,206

  

5,006

50,2655,005

Peter Thomas Killalea

  

8,996

  

13,055

Eli Leenaars

  

2,875

  

6,934

Pierre E. Leroy

  

45,206

  

François Locoh-Donou

  

2,443

  

6,502

Peter E. Raskind

  

20,037

  

24,096

Eileen Serra

  

  

4,544

Mayo A. Shattuck III

  

46,206

  

50,265

Bradford H. Warner

  

39,430

  

140

43,489140

Catherine G. West

  

16,453

  

20,512

Craig Anthony Williams

1,654

All directors and executive officers as a group (26 persons)(1)

465,296102,979

 

(1)

Includes beneficial ownership of Capital One’s common stock by one former executive officer who ceased to serve as an executive officer as of March 1, 2022.

Delinquent Section 16(a) Reports

Section 16(a) of the Exchange Act requires that Capital One’s executive officers and directors, and persons that beneficially own more than 10% of Capital One’s common stock, file certain reports of beneficial ownership of the common stock and changes in such ownership with the SEC and provide copies of these reports to Capital One. As a matter of practice, members of our staff assist our executive officers and directors in preparing initial ownership reports and reporting ownership changes and typically file these reports on their behalf. Based solely on our review of the copies of such forms in our possession and written representations furnished to us, we believe that in 2021 each reporting person complied with these filing requirements, except as described below. Mr. Shattuck filed a late Form 4 to report a stock option exercise of Capital One common stock, and Timothy Golden, Capital One’s Principal Accounting Officer, filed an amended Form 4 to report the grant of a restricted stock unit award of Capital One common stock that had inadvertently been excluded from the initial Form 4, in each case due to an administrative error by the Company. Additionally, in 2021, Mr. Williams did not file accurate or timely Section 16 reports with respect to holdings and transactions of Capital One common stock held in a managed investment account maintained by Mr. Williams with an investment advisor who had discretion to make individual investment decisions in the accounts. On March 11, 2022, he filed an amended Form 3 and a Form 4. Mr. Williams’s unreported holdings and trading activity involved a total of 74 shares of Capital One common stock (four reports and six transactions total).

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EXECUTIVE COMPENSATION

    

 

Section VIIIX - Compensation Committee Report

 

 

All members of the Compensation Committee participated in the review and discussion of the Compensation Discussion and Analysis (“CD&A”) with management. Based on that review and discussion, the Compensation Committee recommended to the Board of Directors that the CD&A be included in this proxy statement.

 

The Compensation Committee:

  

Mayo A. Shattuck IIIFrançois Locoh-Donou (Chair)

Aparna ChennapragadaIme Archibong

Ann Fritz Hackett

Peter Thomas Killalea

Eli Leenaars

Pierre E. Leroy

François Locoh-DonouMayo A. Shattuck III

The foregoing Report of the Compensation Committee shall not be deemed to be soliciting material or filed with the SEC and is not incorporated by reference into any of Capital One’s previous or future filings with the SEC, except as otherwise explicitly specified by Capital One in any such filing.

 

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AUDIT MATTERS

Section X - Proposal 3: Ratification of Selection of Independent Registered Public Accounting Firm (Item 3 on Proxy Card)

The Audit Committee, pursuant to authority granted to it by the Board, is directly responsible for the appointment, compensation, retention, and oversight of Capital One’s independent registered public accounting firm. The Audit Committee evaluates the independent registered public accounting firm’s qualifications, performance, and independence at least annually and periodically considers whether to continue to retain our current independent registered public accounting firm or engage another firm. In connection with applicable partner rotation requirements, the Audit Committee and its Chair are involved in considering the selection of the independent registered public accounting firm’s new lead partner and concurring/reviewing partner. Additionally, Capital One adheres to the requirements of the Sarbanes-Oxley Act of 2002 (“Sarbanes-Oxley Act”) relating to the rotation of partners engaged in Capital One’s audit by the independent registered public accounting firm.

For 2022, the Audit Committee has appointed Ernst & Young as Capital One’s independent registered public accounting firm. Ernst & Young has served in this role since 1994. The members of the Audit Committee and the Board believe that the continued retention of Ernst & Young as Capital One’s independent registered public accounting firm is in the best interests of Capital One and its stockholders.

The Board is submitting this proposal to the vote of the stockholders as a matter of good corporate governance. If stockholders do not ratify the selection of Ernst & Young, the Audit Committee will reconsider the appointment of Ernst & Young as the Company’s independent registered public accounting firm. Even if the selection is ratified, the Audit Committee may, in its discretion, appoint a different independent registered public accounting firm at any time during the year if the Audit Committee determines that such a change would be in our stockholders’ best interests.

The fees billed for professional services provided by Ernst & Young for fiscal years 2021 and 2020 are shown in the following table:

 

 Fees (dollars in millions)

 

 

2021

 

  

2020

 

 

 Audit Fees

  $12.04   $13.34 

 Audit-Related Fees

  $1.69   $1.36 

 Tax Fees

  $0.00   $0.00 

 All Other Fees

  $0.00   $0.00 
   

Description of Fees

“Audit Fees” include fees for the audit of our annual financial statements, the review of unaudited interim financial information included in our quarterly reports on Form 10-Q, and services that normally would be provided by the registered public accounting firm in connection with statutory and regulatory filings or engagements and that generally only the independent registered public accounting firm can provide. In addition to fees for an audit or review in accordance with generally accepted auditing standards, this category contains fees for comfort letters, statutory and subsidiary audits, consents, and assistance with and review of documents filed with the SEC. “Audit-Related Fees” include fees related to assurance and related services that are reasonably related to the performance of the audit or review of our financial statements and traditionally are performed by the independent registered public accounting firm, such as: compliance testing and reporting; internal control reviews; attestation services that are not required by statute or regulation; and agreed upon procedure reports. “Tax Fees” include fees for corporate and subsidiary tax compliance services. “All Other Fees” include fees for services that are not defined as Audit, Audit-Related, or Tax and are not specifically prohibited by the SEC.

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AUDIT MATTERS

Section X - Proposal 3: Ratification of Selection of Independent Registered Public Accounting Firm

 

Audit Committee Fee Approval Procedures

The Audit Committee is responsible for approving all fees and terms of engagement for audit, audit-related, and permissible non-audit services provided by Ernst & Young. The Audit Committee has reviewed the fees paid to Ernst & Young and has considered whether the fees paid for non-Audit services are compatible with maintaining Ernst & Young’s independence. The Audit Committee also adopted policies and procedures to approve services provided by Ernst & Young in accordance with the Sarbanes-Oxley Act and rules of the SEC promulgated thereunder. These policies and procedures involve annual pre-approval by the Audit Committee of the types of services to be provided by Capital One’s independent registered public accounting firm and fee limits for each type of service on both a per engagement and aggregate level. Any service engagements that exceed these pre-approved limits must be submitted to the Audit Committee for specific pre-approval. If the actual expenditure for pre-approved services is anticipated to exceed, or exceeds, the pre-approved cost levels by more than $50,000, the incremental amount requires separate approval by the Audit Committee. In 2021, all of the Audit and Audit-Related Fees and related services were pre-approved by the Audit Committee pursuant to the policies and procedures described above. Under the policy adopted by the Audit Committee, Tax Fees are limited to 25% of combined Audit and Audit-Related Fees, and services that would fall under the category “All Other Fees” are prohibited.

One or more representatives of Ernst & Young are expected to be present at the 2022 Annual Stockholder Meeting. They will have the opportunity to make a statement if they desire to do so and will be available to respond to appropriate questions from stockholders.

***

The Board of Directors unanimously recommends that you vote “FOR” the ratification of Ernst & Young LLP as Capital One’s independent registered public accounting firm for 2022.

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AUDIT MATTERS

 

Section VIIIXI - Audit Committee Report

 

 

Roles and Responsibilities of the Audit Committee

In accordance with its charter, the Audit Committee assists the Board of Directors in fulfilling its obligations with respect to the oversightitems listed in “Committee Responsibilities” on page 40. Our Audit Committee is composed of among other things:six Board members. Our Board has determined that all Audit Committee members are independent under Capital One’s Director Independence Standards, which have been adopted by the Board as part of Capital One’s Corporate Governance Guidelines. Each member of the Audit Committee is “financially literate” in the judgment of the Board. No member of the Audit Committee simultaneously serves on the audit committees of more than three public companies, including that of Capital One.

The qualifications, independence and performance of Capital One’s independent registered public accounting firm

The integrity of Capital One’s financial statements and internal controls

The performance of Capital One’s Chief Audit Officer

Capital One’s compliance with legal and regulatory requirements

Review and understanding of Capital One’s use ofNon-GAAP measures and metrics

Audit Committee Policies and Procedures

The Audit Committee has implemented procedures to enable it to devote the attention it deems appropriate to each of the matters assigned to it under its charter, including candid communications with management and Ernst & Young LLP (“Ernst & Young”), Capital One’s independent registered public accounting firm, to discuss new auditing standards and emerging audit-related issues. In carrying out its responsibilities, the Audit Committee met a total of 1311 times during 2019.2021. Pursuant to Capital One’s Corporate Governance Guidelines and applicable law, the Audit Committee is comprised solely of independent directors.

Required Communications with Ernst & Young

In discharging its oversight responsibility throughout the year, the Audit Committee proactively engaged with management and Ernst & Young on matters relating to Capital One financial reporting. The Audit Committee has reviewed and discussed Capital One’s audited financial statements for the fiscal year ended December 31, 2019,2021, and the assessment of the effectiveness of Capital One’s internal control over financial reporting, with management and Ernst & Young. The Audit Committee has also discussed with Ernst & Young the matters required to be discussed under the applicable standardsrequirements of the Public Company Accounting Oversight Board.Board and the SEC. In addition, the Audit Committee has received the written disclosures and the letter from Ernst & Young required by the applicable requirements of the Public Company Accounting Oversight Board regarding Ernst & Young’s communications with the Audit Committee concerning independence and has discussed with Ernst & Young their independence from Capital One.

Audit Committee Recommendations

Based on its review and discussions with management and Ernst & Young, the Audit Committee has recommended to the Board of Directors the inclusion of the audited financial statements in Capital One’s Annual Report on Form10-K for the fiscal year ended December 31, 2019,2021, for filing with the SEC.

 

The Audit Committee:

 

Bradford H. Warner (Chair and Audit Committee Financial Expert)

Eli Leenaars

Pierre E. Leroy (Audit Committee Financial Expert)

Christine Detrick

Eileen Serra (Audit Committee Financial Expert)

Catherine G. West

Craig Anthony Williams

The foregoing Report of the Audit Committee shall not be deemed to be soliciting material or filed with the SEC and is not incorporated by reference into any of Capital One’s previous or future filings with the SEC, except as otherwise explicitly specified by Capital One in any such filing.

 

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Section IX - Election of Directors

(Item 1 on Proxy Card)

All of Capital One’s directors are elected at each annual meeting of stockholders and hold such office until the next annual meeting of stockholders, and until their successors are duly elected and qualified. Each nominee is a current Board member who was elected by stockholders at the 2019 Annual Stockholder Meeting, other than Eileen Serra, who was appointed to the Board effective February 26, 2020 and was recommended to the Governance and Nominating Committee by Spencer Stuart, a third-party director search firm. Each nominee has consented to serve aone-year term. Information about the proposed nominees for election as directors is set forth under “Biographies of Director Nominees” beginning on page 19 of this proxy statement.

In the event a nominee becomes unable to serve or for good cause will not serve as a director, the Board may designate a substitute as a nominee or reduce the size of the Board. If the Board designates a substitute nominee, proxies will be voted for the election of such substitute. As of the date of this proxy statement, the Board has no reason to believe that any of the nominees will be unable or unwilling to serve as a director.

The nominees for election this year are:

Richard D. FairbankFrançois Locoh-Donou
Aparna ChennapragadaPeter E. Raskind
Ann Fritz Hackett

Eileen Serra

Peter Thomas KillaleaMayo A. Shattuck III
Eli LeenaarsBradford H. Warner
Pierre E. LeroyCatherine G. West

***

The Board of Directors unanimously recommends that you vote “FOR” each of these director nominees.

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OTHER MATTERS

 

Section X - Ratification of Selection of Independent Registered Public Accounting Firm

(Item 2 on Proxy Card)

The Audit Committee, pursuant to authority granted to it by the Board, is directly responsible for the appointment, compensation, retention and oversight of Capital One’s independent registered public accounting firm. The Audit Committee evaluates the independent registered public accounting firm’s qualifications, performance and independence at least annually and periodically considers whether to continue to retain our current independent registered public accounting firm or engage another firm. In connection with applicable partner rotation requirements, the Audit Committee and its Chair are involved in considering the selection of the independent registered public accounting firm’s new lead partner and concurring/reviewing partner. Additionally, Capital One adheres to the requirements of the Sarbanes-Oxley Act of 2002 (“Sarbanes-Oxley Act”) relating to the rotation of partners engaged in Capital One’s audit by the independent registered public accounting firm.

For 2020, the Audit Committee has appointed Ernst & Young as Capital One’s independent registered public accounting firm. Ernst & Young has served in this role since 1994. The members of the Audit Committee and the Board believe that the continued retention of Ernst & Young as Capital One’s independent registered public accounting firm is in the best interests of Capital One and its stockholders.

The Board is submitting this proposal to the vote of the stockholders as a matter of good corporate governance. If stockholders do not ratify the selection of Ernst & Young, the Audit Committee will reconsider the appointment of Ernst & Young as the Company’s independent registered public accounting firm. Even if the selection is ratified, the Audit Committee may, in its discretion, appoint a different independent registered public accounting firm at any time during the year if the Audit Committee determines that such a change would be in our stockholders’ best interests.

The fees billed for professional services provided by Ernst & Young for fiscal years 2019 and 2018 are shown in the following table:

  

Fees (dollars in millions)

 

 

  2019

 

  

2018

 

  

Audit Fees

    $13.10    $12.60
   
  

Audit-Related Fees

    $1.28    $1.34
   
  

Tax Fees

    $0.00    $0.01
   
  

All Other Fees

    $0.00    $0.00
   

Description of Fees

“Audit Fees” include fees for the audit of our annual financial statements, the review of unaudited interim financial information included in our quarterly reports on Form10-Q, and services that normally would be provided by the registered public accounting firm in connection with statutory and regulatory filings or engagements and that generally only the independent registered public accounting firm can provide. In addition to fees for an audit or review in accordance with generally accepted auditing standards, this category contains fees for comfort letters, statutory and subsidiary audits, consents and assistance with and review of documents filed with the SEC. “Audit-Related Fees” include fees related to assurance and related services that are reasonably related to the performance of the audit or review of our financial statements and traditionally are performed by the independent registered public accounting firm, such as: compliance testing and reporting; internal control reviews; attestation services that are not required by statute or regulation; and agreed upon procedure reports. “Tax Fees” include fees for corporate and subsidiary tax compliance services. “All Other Fees” include fees for services that are not defined as Audit, Audit-Related or Tax and are not specifically prohibited by the SEC.

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SECTION X - RATIFICATION OF SELECTION OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM (ITEM 2 ON PROXY CARD)

Audit Committee Fee Approval Procedures

The Audit Committee is responsible for approving all fees and terms of engagement for audit, audit-related and permissiblenon-audit services provided by Ernst & Young. The Audit Committee has reviewed the fees paid to Ernst & Young and has considered whether the fees paid fornon-Audit services are compatible with maintaining Ernst & Young’s independence. The Audit Committee also adopted policies and procedures to approve services provided by Ernst & Young in accordance with the Sarbanes-Oxley Act and rules of the SEC promulgated thereunder. These policies and procedures involve annualpre-approval by the Audit Committee of the types of services to be provided by Capital One’s independent registered public accounting firm and fee limits for each type of service on both a per engagement and aggregate level. Any service engagements that exceed thesepre-approved limits must be submitted to the Audit Committee for specificpre-approval. In 2019, all of the Audit and Audit-Related Fees and related services werepre-approved by the Audit Committee pursuant to the policies and procedures described above. Under the policy adopted by the Audit Committee, Tax Fees are limited to 25% of combined Audit and Audit-Related Fees, and services that would fall under the category “All Other Fees” are prohibited.

One or more representatives of Ernst & Young are expected to be present at the 2020 Annual Stockholder Meeting. They will have the opportunity to make a statement if they desire to do so and will be available to respond to appropriate questions from stockholders.

***

The Board of Directors unanimously recommends that you vote “FOR” the ratification of Ernst & Young LLP as Capital One’s independent registered public accounting firm for 2020.

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Section XI - Advisory Approval of Capital One’s 2019 Named Executive Officer Compensation

(Item 3 on Proxy Card)

We are offering to our stockholders anon-binding advisory vote to approve our 2019 named executive officer compensation, pursuant to Section 14A of the Exchange Act. While the vote isnon-binding, the Board of Directors values the opinions that stockholders express through their votes and in any additional dialogue. The Board of Directors will consider the outcome of the vote when making future compensation decisions.

As discussed in the “Compensation Discussion and Analysis” section beginning on page 51, our Board of Directors generally has provided compensation programs for the CEO and the other NEOs that are competitive with the market, performance-based and transparent and that align with our stockholders’ interests over multiple time horizons. Our CEO’s and other NEOs’ compensation programs generally have consisted primarily of performance-based incentive opportunities, including multiple types of equity instruments with multi-year vesting schedules. The ultimate value of these equity-based awards is subject to Capital One’s sustained performance over time, both on an absolute basis and relative to our peers.

For 2019, approximately 85% of the CEO’s total compensation is equity-based andat-risk to the performance of the Company’s stock price, and 100% of his compensation is deferred for a three-year period. As discussed under “NEO Compensation” beginning on page 71, under the 2019 NEO compensation program applicable to our other NEOs, approximately 55% of total target compensation was provided through equity-based vehicles which were allat-risk based on the performance of the Company’s stock price and subject to vesting over multiple time horizons.

Additional information relevant to your vote can be found under “Compensation Discussion and Analysis” on pages 51 to 84 and “Named Executive Officer Compensation” section on pages 85 to 99.

We ask for your approval of the following resolution:

“Resolved, that Capital One’s stockholders hereby provide their advisory approval of the 2019 Named Executive Officer compensation as disclosed pursuant to the rules of the SEC in the Compensation Discussion and Analysis, the Summary Compensation Table, the other compensation tables and the related notes and narratives in this proxy statement.”

The Board of Directors has resolved to hold annual advisory votes to approve executive compensation. Accordingly, the next advisory vote to approve executive compensation will occur at the 2021 Annual Stockholder Meeting, unless the Board of Directors modifies its policy on the frequency of holding such advisory votes.

***

The Board of Directors unanimously recommends that you vote “FOR” approval, on an advisory basis, of our 2019 Named Executive Officer compensation as disclosed in this proxy statement.

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Section XII - Approval of Amendments to Restated Certificate of Incorporation to Allow Stockholders to Act by Written Consent

(Item 4 on Proxy Card)

Overview

The Board of Directors recommends that Capital One’s stockholders approve an amendment to Capital One’s Restated Certificate of Incorporation (the “Certificate”) to permit stockholders to act by written consent (the “Written Consent Amendment”). Currently, the Certificate and Capital One’s Amended and Restated Bylaws (the “Bylaws”) require that any action required or permitted to be taken by Capital One’s stockholders must be taken at a duly called annual or special meeting of stockholders and prohibit stockholders from acting by written consent in lieu of a meeting.

In addition, the Written Consent Amendment includes certain immaterial changes that are described below.

Background

In connection with our 2019 Annual Stockholder Meeting, we received a stockholder proposal requesting that the Board of Directors take the necessary steps to allow Capital One’s stockholders to act by written consent. Of the votes cast, approximately 56.9% supported the proposal (representing approximately 47.5% of our outstanding shares). In 2019, the Board recommended Capital One’s stockholders vote against this stockholder proposal in light of Capital One’s current governance practices and structures-including the ability of stockholders to call special meetings, our adoption of a standard proxy access right, and our strong year-around stockholder engagement practices. In addition, the Board expressed concerns regarding the potential for abuse of a right to act by written consent by short-term or special interest stockholders who could use the written consent procedure without providing advance notice or information to stockholders on important pending stockholder actions. Such use of the right to act by written consent would deprive many Capital One stockholders of the opportunity that a stockholder meeting provides to engage in a transparent discussion and to exchange views with the Board and each other before stockholder action is taken.

In light of the results of the vote at the 2019 Annual Stockholder Meeting on the stockholder proposal and the feedback received from stockholders during engagement conversations (as discussed below), the Board recommends stockholders approve the Written Consent Amendment, which implements the stockholder proposal by allowing Capital One’s stockholders to act by written consent but also includes important procedural and other safeguards, consistent with market practice, to protect against abuse of the consent solicitation process.

Stockholder Engagement and Feedback and Effect of the Written Consent Amendment

The Written Consent Amendment is a result of the Board’s ongoing review of our corporate governance practices, engagement with stockholders about their views on stockholder action by written consent, and consideration of the stockholder proposal discussed above. In developing the Written Consent Amendment, the Board of Directors (including all members of the Governance and Nominating Committee) carefully considered the implications of amending our Certificate to permit stockholders to act by written consent and the views of our stockholders on that right.

As described more fully in this proxy statement under “Stockholder Engagement Program” beginning on page 34, we proactively engage with our investors who collectively own a significant percentage of our outstanding stock (including at least twice each year with their corporate governance representatives), to ensure we are receiving feedback focused on important corporate governance matters and issues. This is in addition to our year-around engagement practices with our investors on business-related matters. Capital One values the input and insights of our stockholders and is committed to continued engagement with our investors. The wide breadth of our

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SECTION XII - APPROVAL OF AMENDMENTS TO RESTATED CERTIFICATE OF INCORPORATION TO ALLOW STOCKHOLDERS TO ACT BY WRITTEN CONSENT (ITEM 4 ON PROXY CARD)

stockholder engagement activities gives our stockholders a variety of methods for communicating with management and the Board, and enables management and our Board to consider and effectively address the issues that matter most to our stockholders.

Following the 2019 Annual Stockholder Meeting, we solicited stockholder feedback on the 2019 written consent stockholder proposal and how we could implement stockholder action by written consent while at the same time safeguarding the interests of all Capital One stockholders. We engaged with stockholders representing approximately 62% of our outstanding shares to discuss the 2019 written consent proposal. Of those, some disclosed that they voted for the 2019 written consent proposal while others disclosed that they voted against the proposal. While some stockholders with whom we engaged expressed the view that permitting stockholder action by written consent is unnecessary in light of our current governance practices and structures, most of those stockholders encouraged the Board to take action in order to be responsive to the voting results on the 2019 written consent proposal. In addition, many stockholders we met with, including those supportive of stockholders having the ability to act by written consent, shared concerns that the implementation of a written consent right could allow short-term or special interest stockholders to abuse the right to the detriment of our broader stockholder base. All of the stockholders with whom we engaged indicated that they were supportive of the Board using its discretion to implement reasonable procedural and other safeguards designed to prevent abuse of the written consent right and to provide all Capital One stockholders with sufficient notice and information regarding proposed consent solicitations.

This feedback was consistent with the feedback we received in advance of the 2019 Annual Stockholder Meeting, when several stockholders indicated that if written consent were to be implemented, they believed it should be subject to reasonable procedural safeguards to provide for an orderly and transparent process. Of the safeguards discussed, one of the most common was the minimum ownership percentage required to initiate the written consent process. All of the stockholders with whom we engaged supported a minimum ownership percentage, and nearly all of the stockholders we spoke to supported a minimum ownership percentage equal to or higher than the threshold required for stockholders to call a special meeting. In addition, all of the stockholders with whom we engaged supported the requirement that all Capital One stockholders be solicited.

In evaluating the appropriate written consent procedural safeguards, the Board of Directors determined that it would be in the best interests of Capital One and our stockholders to implement an orderly, consistent and deliberative written consent process that balances protecting our stockholders’ ability to exercise their franchise with fairness and transparency for all of our stockholders. To achieve that balance, the Board of Directors believes that it would be in the interests of all of our stockholders to implement a record date request process that requires stockholders owning a meaningful but minority interest in our outstanding shares to request our Board set a record date for the written consent solicitation process. When evaluating the appropriate ownership threshold, the Board considered market practice, as well as our special meeting stockholder ownership threshold. In addition, the Board believes it is important that stockholders being asked to act by written consent are provided with information and disclosures that are the same in all material respects as what stockholders receive in connection with business proposed at a stockholders’ meeting. To that end, the Board believes that stockholders seeking to act by written consent should provide basic information in line with the information required under our advance notice bylaws. Finally, the Board considered the costs and administrative burdens associated with written consent solicitations. In order to minimize the risk of abuse of the written consent right and to avoid unnecessary and duplicative stockholder action, the Board believes it is appropriate to impose customary, reasonable and limited subject matter limitations on the actions that may be taken by written consent.

The Board of Directors considered the stockholder feedback, the results of a review of market practice with regard to the safeguards in place at companies that have adopted written consent and the related additional considerations described above. As a result, the Board of Directors, upon recommendation of the Governance and Nominating Committee, has adopted resolutions setting forth the Written Consent Amendment, which includes the procedural and other safeguards described below, declaring the Written Consent Amendment advisable, and unanimously resolving to submit such amendment to our stockholders for consideration and recommending that stockholders vote “FOR” the Written Consent Amendment.

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SECTION XII - APPROVAL OF AMENDMENTS TO RESTATED CERTIFICATE OF INCORPORATION TO ALLOW STOCKHOLDERS TO ACT BY WRITTEN CONSENT (ITEM 4 ON PROXY CARD)

The Written Consent Amendment

If the Written Consent Amendment is approved by stockholders, Capital One stockholders will be able to act by written consent, subject to certain procedural and other safeguards that the Board of Directors believes are in the best interests of Capital One and our stockholders, including the following:

Requirement to Request a Record Date with an Ownership Threshold. To reduce the risk that a small group of short-term or special interest stockholders could initiate stockholder actions that are not in the best interests of Capital One and our stockholders as a group, and to reduce the financial and administrative burdens on Capital One, the Written Consent Amendment requires that stockholders owning shares representing 25% or more of the voting power of the then outstanding Voting Stock must request that the Board of Directors set a record date to determine the stockholders entitled to act by written consent. The threshold required to request action by written consent is the same as the threshold required for stockholders to call a special meeting. The Written Consent Amendment relies on the present “net long” definition of stock ownership that applies under Article VI of the Certificate and Section 2.2(A) of the Bylaws where stockholders seek to request a special meeting, for purposes of determining whether stockholders requesting the Board set a record date for action by written consent satisfy the 25% ownership threshold. Under the “net long” definition, a stockholder is deemed to “own” only those shares of outstanding “Voting Stock” as to which the stockholder possesses both (1) full voting and investment rights and (2) the full economic interest, including the opportunity for profit and risk of loss. Section 2.2(A) of the current Bylaws would also apply to determine whether the 25% threshold has been satisfied, and the ownership definition could be further defined or determined by future amendments to the Bylaws.

Requirement to Solicit All Stockholders. To protect against disenfranchisement of Capital One stockholders and in order to provide each Capital One stockholder the right to consider and act on any proposed stockholder action, stockholders seeking to act by written consent must solicit written consents from all stockholders. To that end, they must provide an agreement to solicit consents from all Capital One stockholders. This safeguard would prevent a small group of stockholders from acting without the opportunity for discussion that a meeting affords and without the opportunity for input from all Capital One stockholders.

Informational Requirements. To provide further transparency, stockholders seeking to initiate action by written consent must provide information that is the same in all material respects as what would be required when Capital One stockholders seek to propose action or nominate directors at a stockholders’ meeting. In addition, stockholders seeking to initiate action by written consent must continue to own the requisite percentage of shares of Voting Stock through the date of delivery of a sufficient number of consents needed to take the requested action. The Board, in its sole discretion, has the right to waive the informational requirements for stockholders seeking to initiate action by written consent if appropriate under the circumstances.

Timing Requirements for Record Date. To provide the Board of Directors with a reasonable timeframe to properly evaluate and respond to a stockholder record date request, the Board is required to act, with respect to a valid record date request, to set a record date by the later of (i) 20 days after delivery of a record date request and (ii) five days after delivery by the stockholder of any information requested by the Company to determine the validity of the record date request or to determine whether the action to which the request relates may be effected by written consent. The record date must be no more than 10 days after our Board action to set a record date. If the Board fails to set a record date by the required date, the record date is the date the first signed stockholder written consent is delivered to Capital One; provided that, if prior action by the Board is required under the provisions of Delaware law, the record date shall be the date on which the Board adopts the resolution taking such prior action. In addition, any stockholder seeking to engage in a public solicitation in connection with a record date request must ask the Board to set an initial record date for that purpose.

Consent Solicitation Timing Requirements. To provide Capital One stockholders with sufficient time to evaluate the proposed stockholder action and to provide the Board of Directors the opportunity to present its views regarding such proposed action, no consents may be delivered until 60 days after the delivery of

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SECTION XII - APPROVAL OF AMENDMENTS TO RESTATED CERTIFICATE OF INCORPORATION TO ALLOW STOCKHOLDERS TO ACT BY WRITTEN CONSENT (ITEM 4 ON PROXY CARD)

a valid record date request (or such later date as the Board determines if it concludes that more time is required for stockholders to make an informed decision in connection with the consent),and consents signed by a sufficient number of stockholders to take action by written consent must be delivered to Capital One within 60 days of the first date on which a consent is delivered to Capital One and not later than 120 days after the record date for determining the stockholders entitled to consent to such action.

Other Protections Against Abuse. To ensure that the written consent is in compliance with applicable laws and is not duplicative, the written consent process would not be available in certain limited situations, specifically: (i) if the record date request does not comply with the Certificate or the Bylaws, (ii) if the proposed matters would not be a proper subject for stockholder action under applicable law, (iii) if the record date request is delivered during the period commencing 90 days prior to the first anniversary of the date of the immediately preceding annual meeting of stockholders and ending on the earlier of (x) the date of the next annual meeting or (y) 30 days after the first anniversary of the immediately preceding annual meeting, (iv) if the same or a substantially similar item, other than the election of directors, was presented at an annual or special meeting of stockholders held not more than 12 months before the record date request is delivered, (v) if the same or a substantially similar item was presented at an annual or special meeting of stockholders held not more than 90 days before the record date request is delivered (and, for purposes of this clause (v), the election of directors is deemed a similar item with respect to all items of business involving the election or removal of directors, changing the size of the Board of Directors, and the filling of vacancies or of newly created directorships resulting from any increase in the authorized number of directors), (vi) if the same or a substantially similar item is included in Capital One’s notice of meeting for a meeting that has been called but not yet held or that is called for a date within 90 days of the receipt by Capital One of the record date request, or (vii) if the record date request was made, or any solicitation was conducted, in a manner that involved a violation of the federal proxy rules or other applicable law.

In addition, the Written Consent Amendment includes certain immaterial changes that remove from Article VIII of the Certificate legacy provisions relating to the transition from a classified board structure to annual director elections. Beginning at the 2014 Annual Stockholder Meeting, the declassification of the Board was complete, with all directors standing for election annually forone-year terms, so these provisions no longer apply.

The Board of Directors unanimously recommends that you vote“FOR” the Written Consent Amendment.

Related Change to the Bylaws

The Bylaws currently require that any action required or permitted to be taken by Capital One’s stockholders be effected at a duly called annual or special meeting of Capital One’s stockholders and prohibit stockholder action by written consent in lieu of such a meeting of stockholders. The Board of Directors has approved a corresponding amendment to Article II, Section 2.10 of our Bylaws authorizing written consent (as described above), contingent upon stockholder approval and implementation of the Written Consent Amendment.

In addition, the Board of Directors has approved certain amendments to Section 2.2 of our Bylaws, which addresses stockholder-requested special meetings, contingent upon stockholder approval and implementation of the Written Consent Amendment. The amendments to Section 2.2 are intended to align the special meeting process with the written consent process, and to facilitate participation by stockholders and beneficial owners. In particular, where a stockholder intends to engage in a “public solicitation” to reach the special meeting ownership threshold, the stockholder must ask the Board to set an initial record date for that purpose.

Additional Information

The general description of the Written Consent Amendment set forth above is qualified in its entirety by reference to the text of the Written Consent Amendment, which is attached as Appendix B to these proxy materials. Additions to the Certificate are indicated by underlining, and deletions to the Certificate are indicated by strike-outs. Complete copies of the current Certificate and Bylaws are available on the Corporate Governance section of our website atwww.capitalone.com under “About,” then “Investors,” then “Investor Information.”

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SECTION XII - APPROVAL OF AMENDMENTS TO RESTATED CERTIFICATE OF INCORPORATION TO ALLOW STOCKHOLDERS TO ACT BY WRITTEN CONSENT (ITEM 4 ON PROXY CARD)

The Written Consent Amendment is binding. If the Written Consent Amendment is approved, the Company intends to file a certificate of amendment to the Certificate with the Secretary of State of the State of Delaware, and the Written Consent Amendment will become effective at the time of that filing. However, if the Written Consent Amendment is approved, the Board retains discretion not to implement it under Delaware law. If the Board exercises this discretion, it will publicly disclose that fact and the reason for its determination. If the Written Consent Amendment is not approved by the requisite vote, then the Written Consent Amendment will not be filed with the Secretary of State of the State of Delaware, the Bylaw amendments will not become effective and the Certificate and Bylaws will continue to prohibit stockholder action by written consent.

***

The Board of Directors unanimously recommends that you vote “FOR” the Written Consent Amendment in order to amend our Certificate to allow stockholders to act by written consent.

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Section XIII - Stockholder Proposal Regarding an Independent Board Chairman

(Item 5 on Proxy Card)

Capital One has been notified that John Chevedden, 2215 Nelson Avenue, No. 205, Redondo Beach, CA 90278, intends to present a proposal for consideration at the 2020 Annual Stockholder Meeting (“Stockholder Proposal”). Mr. Chevedden has submitted documentation indicating that he is the beneficial owner of no fewer than 100 shares of Capital One common stock. The resolution being submitted by Mr. Chevedden to the stockholders for approval, if properly presented, is as follows:

Proposal 5 - Independent Board Chairman

Shareholders request our Board of Directors to adopt as policy, and amend our governing documents as necessary, to require that the Chairman of the Board be an independent member of the Board whenever possible. Although it would be better to have an immediate transition to an independent Board Chairman, the Board would have the discretion to phase in this policy for the next Chief Executive Officer transition.

If the Board determines that a Chairman, who was independent when selected is no longer independent, the Board shall select a new Chairman who satisfies the requirements of the policy within a reasonable amount of time. Compliance with this policy is waived if no independent director is available and willing to serve as Chairman.

This proposal topic won 50%-plus support at 5 major U.S. companies inone-year including 73%-support at Netflix. These 5 majority votes would have been still higher if all shareholders had access to independent proxy voting advice.

It has taken5-years for our stock price to crawl from $80 to $90 in a robust stock market. Meanwhile Richard Fairbank, our combined Chairman and CEO has been building up tenure and now has25-years long-tenure. Our Lead Director, Ann Hackett, has14-years long-tenure. Long-tenure in a director is the opposite of independence and independence can be the most important attribute for a director - especially a Chairman or a Lead Director.

On another governance matter shareholders gave 56%-support in 2019 to a shareholder proposal to enable shareholders to act by written consent. “Capital One’s ongoing dialogue with stockholders” that was hyped in the 2019 proxy next to the written consent proposal was apparently flawed. Such “ongoing dialogue” was apparently clueless and did not predict the 56%-support for the shareholder proposal for written consent.

And management spent serious money leading up to the 2018 annual meeting to get purported shareholder support of the 25% stock ownership threshold to call a special meeting. In this effort management spent serious money with a $1.6 Billion law firm that employs 1200 attorneys. Please see at least the first2-pages of Capital One Financial Corporation (February 21, 2018)https://www.sec.gov/divisions/corpfin/cf-noaction/14a-8/2018/cheveddencapital022118-14a8.pdf

The roles of Chairman and CEO are fundamentally different and should be held by 2 directors, a CEO and a Chairman who is completely independent of the CEO and our company.

Please vote yes:

Independent Board Chairman - Proposal 5

Statement in Opposition to the Stockholder Proposal

Capital One’s existing Board leadership structure and related policies provide strong independent and effective oversight of our business, and accordingly, the Board of Directors recommends that stockholders vote “AGAINST” the Stockholder Proposal.The Board believes the policy requested by the Stockholder Proposal is both not necessary given that our current Board leadership structure provides effective, independent oversight and not in the best interests of our stockholders because it limits our Board’s flexibility to respond to Capital One’s needs on a proactive basis.

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SECTION XIII - STOCKHOLDER PROPOSAL REGARDING AN INDEPENDENT BOARD CHAIRMAN

(ITEM 5 ON PROXY CARD)

In the Board’s view, the Stockholder Proposal is unnecessary because our existing corporate governance practices demonstrate strong independent leadership and effective independent oversight of Capital One. Our Board is deeply committed to strong and effective corporate governance at Capital One. The Board believes that Capital One stockholders are best served by our existing Board leadership structure because it provides the most effective governance framework for Capital One. Capital One appropriately maintains robust independent and effective oversight of our business and affairs through our empowered Lead Independent Director, and our current policies provide the Board with the flexibility to determine whether the Chair of the Board will be the CEO or an independent director.

The Board believes that the most effective leadership structure for Capital One at this time is for Mr. Fairbank to serve as both Chair and CEO and for the independent directors to be led by a strong Lead Independent Director. Mr. Fairbank founded Capital One and has served as CEO since shortly before Capital One’s initial public offering in late 1994 and Chair since early 1995. The Board believes that Mr. Fairbank possesses the right combination of leadership qualities, strategic vision, industry experience and deep knowledge of theday-to-day operations of Capital One to understand and clearly articulate to the Board the opportunities, challenges and risks facing Capital One. The Board believes that Mr. Fairbank, in the combined role of Chair and CEO, serves as a highly effective bridge between the Board and management, which is a critical component to executing on our business strategy and creating long-term value for our stockholders. At this time, the Board believes that our unified leadership structure enables our Board to present Capital One’s vision with one voice and to focus responsibly and effectively on the diverse and complex business, market and regulatory challenges facing companies in the rapidly changing and highly regulated financial services industry.

The Board has a strong, independent lead director. The Board believes that an active and empowered Lead Independent Director is key to providing robust and effective independent leadership for the Board. Our independent directors annually elect a Lead Independent Director who fulfills a crucial role in guiding the operation of our Board. Among its duties, which are more fully described above under “Lead Independent Director” on page 25, the Lead Independent Director is responsible for serving as liaison between the Chair of the Board and the independent directors; facilitating discussion among the independent directors on key issues and concerns outside of Board meetings; leading the performance assessment of the CEO; facilitating the Board’s engagement with the CEO and CEO succession planning; reviewing and approving the agenda (including adding agenda items as needed) for each Board meeting prior to its distribution to Board members; and leading the Board’s self-assessment and recommendations for improvement, if any.

Our Lead Independent Director conducts executive sessions of the Board without the CEO on a quarterly basis and may call executive sessions of independent directors at any time. Our Board understands the critical importance of, and provides, active and engaged independent oversight of management. Our Lead Independent Director facilitates communication among our Chair and our independent directors, which allows for timely feedback on Board matters and allows any concerns to be raised and appropriately addressed.

The Board’s other governance practices further contribute to effective, independent Board oversight of Capital One.Our Board has thoughtfully organized itself to provide effective and independent oversight. Currently, 11 of our 12 Board members are independent—Mr. Fairbank is the only member of management who serves as a director—and each of the Audit Committee, Governance and Nominating Committee and Compensation Committee is composed solely of independent directors. This means the independent directors oversee critical matters such as the quality and integrity of our financial statements; our compliance with legal and regulatory requirements; the compensation of our executive officers, including our Chair and CEO; the nomination of directors; and the evaluation of the Board and its committees. Moreover, each of the Board’s committees is led by an independent committee chair who is actively engaged in the leadership of his or her committee.

The Board believes Capital One, its stockholders and other stakeholders are best served by governance policies that provide the Board flexibility to determine the most effective leadership structure for Capital One instead of a“one-size-fits-all” approach.At Capital One, our governance principles allow the roles of Chair and CEO to be filled by the same or different individuals. This approach appropriately provides the Board the flexibility to determine at any given time whether the two roles should be separate or combined based upon Capital One’s unique opportunities and challenges and the Board’s assessment of Capital One’s leadership over time. The Board has deep knowledge of our culture, strategy, business operations, and the talent, strengths and

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SECTION XIII - STOCKHOLDER PROPOSAL REGARDING AN INDEPENDENT BOARD CHAIRMAN

(ITEM 5 ON PROXY CARD)

capabilities of our directors and Capital One’s senior management. In contrast, by adopting a policy to restrict our Board from exercising its judgment in selecting the Chair, as well as restricting the ability to combine the positions of Chair and CEO, the Stockholder Proposal would deprive the Board of the ability to select the most qualified and appropriate individual to lead the Board. The Board believes it is best positioned to determine the most effective leadership structure for Capital One at any given time on acase-by-case basis, rather than take the Stockholder Proposal’s rigid,“one-size-fits-all” approach to Board leadership.

In sum, in light of our existing Board leadership structure that allows Capital One to benefit from Mr. Fairbank’s knowledge and leadership while appropriately maintaining strong independent and effective oversight of our business and affairs through our empowered Lead Independent Director and majority independent Board, we believe that implementation of this Stockholder Proposal is unnecessary and not in the best interests of stockholders.

***

The Board of Directors unanimously recommends that you vote “AGAINST” the Stockholder Proposal Requesting the Board Adopt a Policy Requiring an Independent Board Chair.

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Section XIV - Other Business

 

 

Other Business

  Other Business

As of the date of this proxy statement, we know of no business that will be presented for consideration at the 20202022 Annual Stockholder Meeting other than the items referred to above. If other matters are properly brought before the meeting, the persons named in the accompanying proxy card will vote such proxy at their discretion.

  Annual Report to Stockholders

Capital One’s Annual Report to Stockholders for the fiscal year ended December 31, 2019,

Our Annual Report, including consolidated financial statements, is being furnished along with this proxy statement to Capital One’sour stockholders of record. The Annual Report to Stockholders does not constitute a part of the proxy soliciting material.A copy of the Form10-K may be obtained without charge at the 20202022 Annual Stockholder Meeting, at our website atwww.capitalone.com under “About,”“Investors” then “Investors,“Financials” then “SEC Filings,” or by contacting our Investor Relations department at Capital One’s address set forth above in the section “How to Contact Us” on page 46.51. The Form10-K, which is filed with the SEC, may also be obtained at the SEC’s website atwww.sec.gov. www.sec.gov.

Stockholder Proposals for 2023 Annual Stockholder Meeting

  Stockholder Proposals for 2021 Annual Stockholder Meeting

To be considered for inclusion in the proxy materials for Capital One’s 2021our 2023 Annual Stockholder Meeting, stockholder proposals submitted pursuant to Rule14a-8 under the Exchange Act and stockholder director nominations submitted pursuant to the proxy access provisions of our Bylaws must be received by Capital One’sour Corporate Secretary at the address set forth above in the section “How to Contact Us” on the Notice of Annual Stockholder Meetingpage 51, no later than November 18, 202021, 2022 (and in the case of proxy access director candidates no earlier than October 19, 2020)22, 2022).

In the case of director nominations submitted pursuant to the proxy access provisions of our Bylaws, these deadlines are based on the 150th day and 120th day, respectively, before the one-year anniversary of the date that the Proxy Statement for the 20202022 Annual Stockholder Meeting was first sent to stockholders (which date, for purposes of our Bylaws, is March 18, 2020)21, 2022). Stockholders submitting proposals pursuant to Rule14a-8 or submitting proxy access director candidates must also satisfy other procedural and qualification requirements set forth in Rule14a-8 and our Bylaws, respectively. The submission of a stockholder proposal or proxy access nomination does not guarantee that it will be included in our proxy statement.

Under our Bylaws, if you wish to present a stockholder proposal other than pursuant to Rule14a-8 or nominate a director candidate other than pursuant to our proxy access Bylaw provisions, then to be timely for consideration at Capital One’s 2021our 2023 Annual Stockholder Meeting, you must give proper written notice of such proposal and of such nomination to the Corporate Secretary no earlier than December 31, 2020,January 5, 2023, and no later than January 30, 2021.February 4, 2023. If Capital One’s 2021our 2023 Annual Stockholder Meeting is held on a date that is not within 30 days before or 60 days after April 30, 2021,May 5, 2023, the anniversary date of this year’s Annual Stockholder Meeting, notice must be delivered no earlier than the 120th day prior to such annual stockholder meeting and no later than the later of the 90th day prior to such meeting or the tenth day following the day on which public announcement of the date of such meeting is first made. Your notice must include the information specified in our Bylaws concerning the proposal or nominee. Our Bylaws set forth the information that must be furnished to the Corporate Secretary in order for any such notice to be proper. A copy of our Bylaws may be obtained from the Corporate Secretary at Capital One’s address set forth above in the section “How to Contact Us” on the Notice of 2020 Annual Stockholder Meeting.page 51.

 

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OTHER MATTERS

    

 

Section XVXIII - Frequently Asked Questions

 

 

 

Why did I receive a Notice Regarding the Internet Availability of Proxy Materials?

Pursuant to rules of the SEC, we are furnishing the proxy materials to certain of our stockholders via the Internet instead of mailing printed copies. This process allows us to expedite our stockholders’ receipt of proxy materials, lower the costs of printing and mailing the proxy materials, and reduce the environmental impact of Capital One’s 2020our 2022 Annual Stockholder Meeting. Accordingly, on March , 2020,21, 2022, we began sending our stockholders a Notice Regarding the Internet Availability of Proxy Materials (“Notice”). If you received a Notice, you will not receive a printed copy of the proxy materials unless you request one. The Notice provides instructions on how to access the proxy materials for the 20202022 Annual Stockholder Meeting via the Internet, how to request a printed set of proxy materials and how to vote your shares.

What is the purpose of the proxy materials?

The Board is providing you these materials in connection with the solicitation by the Board of proxies to be voted at the 20202022 Annual Stockholder Meeting. All stockholders who held shares of Capital One common stock as of the close of business on the Record Date, March 3, 2020 (“Record Date”)9, 2022, are entitled to attend the 20202022 Annual Stockholder Meeting and to vote on the items of business outlined in this proxy statement. Whether or not you choose to attend the 20202022 Annual Stockholder Meeting, in person, you may vote your shares via the Internet, by telephone, or by mail.

How do I access the proxy materials?

The Notice provides instructions regarding how to view ourthe proxy materials for the 20202022 Annual Stockholder Meeting online. As explained in greater detail in the Notice, to view the proxy materials and to vote, you will need to visitwww.proxyvote.com and have available yourthe control number(s) contained in your Notice.

How do I request paper copies of the proxy materials?

You may request paper copies of the 20202022 proxy materials by following the instructions atwww.proxyvote.com,, by

calling1-800-579-1639 or by sending ane-mail tosendmaterial@proxyvote.com. sendmaterial@proxyvote.com.

What is the difference between a record holder and a holder of shares in street name?

You are a record holder if you hold shares of Capital One common stock directly in your name through Capital One’sour transfer agent, Computershare Trust Company, N.A.

If you hold shares of Capital One common stock through a broker, bank, trust, or other nominee, then you are a holder of shares in street name. As a result, you must instruct the broker, bank, trust, or other nominee about how to vote your shares. Under the rules of the NYSE, if you do not provide such instructions, the firm that holds your shares will have discretionary authority to vote your shares only with respect to “routine” matters, as described below.

Can I attend the 20202022 Annual Stockholder Meeting?

In light of the ongoing COVID-19 pandemic, and after careful consideration, the Board has determined to hold a virtual annual meeting in order to facilitate stockholder attendance and participation by enabling stockholders to participate from any location and at no cost.

To participate in the virtual meeting, you will need the 16-digit control number included on your Notice, proxy card or voting instruction form. The meeting webcast will begin promptly at 10:00 a.m., Eastern Time. We encourage you to access the meeting prior to the start time. Online check-in will begin at 9:30 a.m. Eastern Time, and you should allow ample time for the check-in procedures. If you held shares of Capital One common stock as ofexperience technical difficulties during the Record Date, you may attend the 2020 Annual Stockholder Meeting. Because seating is limited, only you and one guest may attend the meeting. Admission tocheck-in process or during the meeting is on a first-come, first-served basis. Registration beginsplease call 1-844-986-0822 (U.S.) or 1-303-562-9302 (International) for assistance.

We are committed to ensuring that stockholders will be afforded the same rights and opportunities to participate as they would at 9:00 a.m.an in-person meeting. You must present a valid government-issued picture identification and proof of Capital One stock ownership as of the Record Date.

If you hold Capital One stock in street name, you must bring a copy of a brokerage statement reflecting your stock ownership as of the Record Date, as well as    present a legal proxy from your bank, broker, trust, or other nominee. Stockholders of record also maywill be represented by another person at the 2020 Annual Stockholder Meeting by executing a legal proxy designating that person as the proxy holder. Each stockholder may appoint only one proxy holder or representativeable to attend the 2020 Annual Stockholder Meeting on hismeeting online, vote your shares electronically, and submit questions during the meeting by visiting www.virtualshareholdermeeting.com/COF2022. We will

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OTHER MATTERS

Section XIII - Frequently Asked Questions

try to answer as many stockholder-submitted questions as time permits that comply with the meeting rules of conduct. However, we reserve the right to edit profanity or her behalf. Cameras, recording devices and other electronic devicesinappropriate language, or to exclude questions that are not permitted.pertinent to meeting matters or that are otherwise inappropriate. If you require special assistance at the meeting because ofwe receive substantially similar questions, we may group such questions together and provide a disability, please contact the Corporate Secretary at Capital One’s address in the Notice.single response to avoid repetition.

Am I entitled to vote?

You are entitled to vote if you were the record holder of shares of Capital One common stock as of the Record Date. All stockholders of record are entitled to one vote per share of common stock held for each nominee for director and for each matter submitted for a vote at the meeting.

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SECTION XV - FREQUENTLY ASKED QUESTIONS

If you hold your shares of Capital One common stock in street name, you may instruct your broker regarding voting your shares using the same methods described below under “How do I vote?”

How many votes can be cast by all stockholders?

A total of 457,421,339405,670,159 votes, consisting of one vote for each share of Capital One common stock issued and outstanding on the Record Date.

How do I vote?

In Person

In addition to complying with the requirements described under “Can I attend the 2020 Annual Stockholder Meeting?” above, if you are a record holder, you must fill out a ballot at the meeting, and if you are a street name holder, you must obtain a legal proxy from your broker, bank, trust or other nominee and present it to the inspector of elections with your ballot to be able to vote at the 2020 Annual Stockholder Meeting. To request a legal proxy, please follow the instructions atwww.proxyvote.com.

By Internet

YouBefore the meeting, you may vote via the Internet by going towww.proxyvote.com and following the instructions on the screen. Have your Notice, proxy card (for record holders), or voting instruction form (for holders of shares in street name) available when you access the web page.

During the meeting, you may vote electronically by following the instructions at www.virtualshareholdermeeting.com/COF2022. Have your Notice, proxy card, or voting instruction form available when you access the virtual meeting web page.

By Telephone

If you received a paper copy of the proxy materials, you may vote by telephone by calling the toll-free telephone number on the proxy card(1-800-690-6903),

which is available 24 hours a day, and following the prerecorded instructions. Have your proxy card available when you call. If you hold your shares in street name, follow the voting instructions you receive from your broker, bank, trustee, or other nominee.

By Mail

If you received your proxy materials by mail, you may vote by mail by completing the enclosed proxy card, dating and signing it, and returning it in the postage-paid envelope provided or returning it to Broadridge

Financial Solutions, Inc. (“Broadridge”), Vote Processing, 51 Mercedes Way, Edgewood, NY 11717. If you hold your shares in street name, follow the voting instructions you receive from your broker, bank, trustee, or other nominee.

Time for Voting Your Shares by Internet, by Telephone, or by Mail Before the 2022 Annual Stockholder Meeting

You may vote via the Internet or by telephone until 11:59 p.m. Eastern Daylight Time on April 29, 2020.May 4, 2022. If you vote by mail, your proxy card or voting instruction form, as applicable, must be received by April 29, 2020.May 4, 2022. If you own shares of Capital One through the Capital One Associate Savings Plan (Capital One Stock Fund) or Hibernia Corporation Supplemental Stock Plan, see “How do I vote my 401(k) shares?” below for more information.

What if I hold my shares in street name and I do not provide my broker, bank, trustee, or other nominee with instructions about how to vote my shares?

You may instruct your broker, bank, trustee, or other nominee on how to vote your shares using the methods described above. If you do not vote via the Internet or by telephone and do not return your voting instructions to the firm that holds your shares prior to the 20202022 Annual Stockholder Meeting, the firm has discretion to vote your shares only with respect to Item 23 (ratification of selection of independent registered public accounting firm), which is considered a “routine” matter under NYSE rules. All other items to be voted on at the 20202022 Annual Stockholder Meeting are not considered “routine” matters, and the firm that holds your shares will not have discretionary authority to vote your shares for these Items if you do not provide instructions using one of the methods described

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OTHER MATTERS

Section XIII - Frequently Asked Questions

above. Therefore, you are encouraged to return your voting instructions so that your shares are voted fornon-routine matters at the 20202022 Annual Stockholder Meeting. If you hold shares in several accounts, you must provide voting instructions for each account to authorize all of your shares to be voted.

How do I vote my 401(k) shares?

If you own shares of Capital One through the Capital One Associate Savings Plan (Capital One Stock Fund) or Hibernia Corporation Supplemental Stock Plan, you may vote the number of shares equivalent

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SECTION XV - FREQUENTLY ASKED QUESTIONS

to your interest in the Capital One Stock Fund as credited to your account on the Record Date. You will receive instructions on how to vote your shares viae-mail from Broadridge.Broadridge Financial Solutions, Inc. (“Broadridge”). The trustee of the Capital One Associate Savings Plan and the Hibernia Corporation Supplemental Stock Plan will vote your shares in accordance with your duly executed instructions if they are received by 11:59 p.m. Eastern Daylight Time on April 27, 2020.May 2, 2022. If you do not send instructions, the trustee will not vote the share equivalents credited to your account.

Can I revoke my proxy or change my vote?

Yes, you may revoke any proxy that you previously granted or change your vote by:

 

 

submitting another timely vote via the Internet, by telephone, or by mailing a new proxy card or voting instruction form;

 

attending the 2020virtual 2022 Annual Stockholder Meeting and voting in person,electronically, as indicated above under “How do I vote?”; or

 

if you are a record holder, giving written notice of revocation to the Corporate Secretary, Capital One Financial Corporation, 1600 Capital One Drive, McLean, VA 22102.

Your new vote or revocation in advance of the meeting must be submitted in accordance with the time frames above under “Time for Voting Your Shares By Internet, By Telephone, or By Mail.Mail Before the 2022 Annual Stockholder Meeting.

What constitutes a quorum?

A quorum of stockholders is necessary to transact business at the 20202022 Annual Stockholder Meeting. A quorum exists if the holders of a majority of the voting power of Capital One’s outstanding shares entitled to vote generally in the election of directors are present in persononline at the virtual 2022 Annual Stockholder Meeting or represented by proxy. Abstentions and brokernon-votes will be counted in determining if there is a quorum, but neither will be counted as votes cast.

What is a brokernon-vote?

Under NYSE rules, if you hold your shares in street name and you do not submit voting instructions to the firm that holds your shares, the firm has discretionary authority to vote your shares only with respect to “routine” matters. Fornon-routine matters, which include every item to be voted on other than Item 23 (ratification of selection of independent registered public accounting firm) the firm that holds your shares

will not have discretion to vote your shares. This is called a “brokernon-vote.”

Who will count the vote?

Votes will be tabulated by Broadridge. The Board of Directors has appointed a representative of American Election Services, LLC to serve as the Inspector of Elections.

Will a list of stockholders be made available?

Capital OneWe will make a list of stockholders available atelectronically on the 2020 Annual Stockholder Meetingvirtual meeting website during the meeting for those attending the meeting, and for ten days prior to the meeting, at our offices at 1600 Capital One Drive in McLean, Virginia. Please contact Capital One’s Corporate Secretary at(703) 720-1000 if you wishby sending a request by email to inspect the list of stockholders prior to the 2020 Annual Stockholder Meeting.investorrelations@capitalone.com.

How much did the solicitation cost?

Capital OneWe will pay the costs of the solicitation. We have retained Morrow Sodali to assist us in the solicitation of proxies for an aggregate fee of $12,500, plus reasonableout-of-pocket expenses. In addition to Capital One soliciting proxies via the Internet, by telephone, and by mail, our directors, officers, and associates may solicit proxies on our behalf, without additional compensation.

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OTHER MATTERS

Section XIII - Frequently Asked Questions

What is “householding?”“householding”?

Under SEC rules, a single package of Notices may be sent to any household at which two or more stockholders reside if they appear to be members of the same family unless contrary instructions have been received. Each stockholder continues to receive a separate Notice within the package. This procedure, referred to as “householding,” reduces the volume of duplicate materials stockholders receive and reduces mailing expenses. Stockholders may revoke their consent to future householding mailings or enroll in householding by contacting Broadridge toll free at1-866-540-7095 or by writing to Broadridge Financial Solutions, Householding Department, 51 Mercedes

Way, Edgewood, NY 11717. Capital OneWe will deliver promptly, upon written or oral request, a separate copy of the proxy materials to any stockholder at a shared address to which a single copy was delivered. Stockholders who wish to receive a separate set of proxy materials now should contact Broadridge at the same phone number or mailing address.

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SECTION XV - FREQUENTLY ASKED QUESTIONS

What vote is necessary to approve each item and what are the Board’s recommendations?

The following table sets forth the voting requirements for each proposal being voted at the meeting and the Board’s recommendations.

 

 
Item  

  Item  

Matter to Be Voted On

 

Board
Recommendation

    Recommendation    

  

Voting Requirement

  

1.

  

Election of twelvethirteen candidates for director

FOR  

 

FOR

Each candidate will be elected as a director of Capital One if a majority of the votes cast in his or her election is voted in favor of such election. Capital OneWe also maintainsmaintain a “resignation” policy, which requires that any director who fails to receive a majority of votes cast in favor of his or her election must tender a resignation for the Board of Directors’ consideration. Cumulative voting for the election of directors is not permitted. For more information regarding Capital One’s director nomination process beginning on page 14.

 

  

2.

  

RatificationAdvisory approval of the Audit Committee’s selection of Ernst & Young LLP as our independent registered public accounting firm for 2020

Capital One’s 2021 Named Executive Officer compensation

 FOR  

This item will be approved if a majority of the votes cast on the proposal are voted in favor of the proposal.

 

  

3.

  

Advisory approval

Ratification of Capital One’s 2019 Named Executive Officer compensationthe Audit Committee’s selection of Ernst & Young LLP as our independent registered public accounting firm for 2022

 

 FOR  

This item will be approved if a majority of the votes cast on the proposal are voted in favor of the proposal.

 

4.

  

Approval of amendments to Capital One’s Restated Certificate of Incorporation

 FOR  

This item will be approved if a majority of the shares of common stock outstanding are voted in favor of the proposal.

5.

Stockholder proposal regarding an independent Board chairman

AGAINST

This item will be approved if a majority of the votes cast on the proposal are voted in favor of the proposal.

Abstentions and brokernon-votes are not considered “votes cast” and thus do not have an effect on the outcome of the vote as to Items 1, 2, 3 and 5. With respect to Item 4, abstentions and brokernon-votes will have the same effect as a vote against the proposal.3.

 

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  20202022 PROXY STATEMENT

 

  127


OTHER MATTERS

 

 

Appendix A - Information RegardingNon-GAAP Financial Measures

 

 

Our Compensation Committee believes that certain measures not defined by U.S. generally accepted accounting principles (“GAAP”), including adjusted diluted earnings per share, adjusted operating efficiency ratio, adjusted efficiency ratio, return on average tangible common equity, and tangible book value per common share, help investors and users of our financial information to understand the effect of adjusting items on our selected reported results and provide alternate measurements of our performance. In addition, these non-GAAP measures are reviewed by the Compensation Committee and the other independent members of our Board of Directors as part of their assessment of the Company’s performance. While certain of our non-GAAP measures are widely used by investors, analysts, and bank regulatory agencies to assess the capital position of financial services companies, they may not be comparable to similarly-titled measures reported by other companies. The following tables present reconciliations of these non-GAAP measures to the applicable amounts measured in accordance with GAAP.

Table 1: Reconciliation of Diluted Earnings Per Share (“EPS”), Efficiency Ratio Metrics, and Operating Efficiency Ratio

 

    

Year Ended

December 31, 2019

 

    

Year Ended

December 31, 2018

 

    

Year Ended

December 31, 2017

 

 
 (Dollars in millions,
 except per share data
 and as noted)
   Reported
Results
     Adj.(1)    Adjusted
Results
    Reported
Results
    Adj.(2)    Adjusted
Results
    Reported
Results
    Adj.(3)    Adjusted
Results
 

 Selected income statement data:

                                              

 Net interest income

  

 

$23,340

 

   

 

$67

 

  

 

$23,407

 

  

 

$22,875

 

  

 

$32

 

  

 

$22,907

 

  

 

$22,460

 

  

 

$44

 

  

 

$22,504

 

 Non-interest income

  

 

5,253

 

   

 

74

 

  

 

5,327

 

  

 

5,201

 

  

 

(578)

 

  

 

4,623

 

  

 

4,777

 

  

 

46

 

  

 

4,823

 

 Total net revenue

  

 

28,593

 

   

 

141

 

  

 

28,734

 

  

 

28,076

 

  

 

(546)

 

  

 

27,530

 

  

 

27,237

 

  

 

90

 

  

 

27,327

 

 Provision for credit losses

  

 

6,236

 

   

 

(84)

 

  

 

6,152

 

  

 

5,856

 

  

 

48

 

  

 

5,904

 

  

 

7,551

 

  

 

(88)

 

  

 

7,463

 

 Non-interest expense

  

 

15,483

 

   

 

(348)

 

  

 

15,135

 

  

 

14,902

 

  

 

(282)

 

  

 

14,620

 

  

 

14,194

 

  

 

(253)

 

  

 

13,941

 

 Income from continuing operations before income taxes

  

 

6,874

 

   

 

573

 

  

 

7,447

 

  

 

7,318

 

  

 

(312)

 

  

 

7,006

 

  

 

5,492

 

  

 

431

 

  

 

5,923

 

 Income tax provision (benefit)

  

 

1,341

 

   

 

81

 

  

 

1,422

 

  

 

1,293

 

  

 

145

 

  

 

1,438

 

  

 

3,375

 

  

 

(1,660)

 

  

 

1,715

 

 Income from continuing operations, net of tax

  

 

5,533

 

   

 

492

 

  

 

6,025

 

  

 

6,025

 

  

 

(457)

 

  

 

5,568

 

  

 

2,117

 

  

 

2,091

 

  

 

4,208

 

 Income (loss) from discontinued operations, net of tax

  

 

13

 

   

 

 

  

 

13

 

  

 

(10)

 

  

 

 

  

 

(10)

 

  

 

(135)

 

  

 

 

  

 

(135)

 

 Net income

  

 

5,546

 

   

 

492

 

  

 

6,038

 

  

 

6,015

 

  

 

(457)

 

  

 

5,558

 

  

 

1,982

 

  

 

2,091

 

  

 

4,073

 

 Dividends and undistributed earnings allocated to participating securities

  

 

(41)

 

   

 

(3)

 

  

 

(44)

 

  

 

(40)

 

  

 

3

 

  

 

(37)

 

  

 

(13)

 

  

 

(15)

 

  

 

(28)

 

 Preferred stock dividends

  

 

(282)

 

   

 

 

  

 

(282)

 

  

 

(265)

 

  

 

 

  

 

(265)

 

  

 

(265)

 

  

 

 

  

 

(265)

 

 Issuance cost for redeemed preferred stock

  

 

$(31)

 

   

 

$0

 

  

 

$(31)

 

  

 

$0

 

  

 

$0

 

  

 

$0

 

  

 

$0

 

  

 

$0

 

  

 

$0

 

 Net income available to common stockholders

  

 

$5,192

 

   

 

$489

 

  

 

$5,681

 

  

 

$5,710

 

  

 

$(454)

 

  

 

$5,256

 

  

 

$1,704

 

  

 

$2,076

 

  

 

$3,780

 

 Selected performance metrics:

                                              

 Diluted EPS

  

 

$11.05

 

   

 

$1.04

 

  

 

$12.09

 

  

 

$11.82

 

  

 

$(0.94)

 

  

 

$10.88

 

  

 

$3.49

 

  

 

$4.25

 

  

 

$7.74

 

 Efficiency ratio(4)

  

 

54.15%

 

   

 

(148)bps

 

  

 

52.67%

 

  

 

53.08%

 

  

 

3bps

 

  

 

53.11%

 

  

 

52.11%

 

  

 

(109)bps

 

  

 

51.02%

 

 Operating efficiency ratio(5)

  

 

46.20%

 

   

 

(144)bps

 

  

 

44.76%

 

  

 

45.33%

 

  

 

(12)bps

 

  

 

45.21%

 

  

 

45.98%

 

  

 

(108)bps

 

  

 

44.90%

 

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT  

  123


APPENDIX A - INFORMATION REGARDINGNON-GAAP FINANCIAL MEASURES

(1)

    Adjustments in 2019 consist of:

 (Dollars in millions)Year Ended
December 31, 2019

 Initial allowance build on acquired Walmart portfolio

$84

 Walmart launch and related integration expenses

211

 Cybersecurity Incident expenses, net of insurance

38

 U.K. Payment Protection Insurance customer refund reserve build (“U.K. PPI Reserve”)

212

 Restructuring charges

28

 Total

573

 Income tax provision

81

 Net income

$492

(2)

Adjustments in 2018 consist of:

  (Dollars in millions)Year Ended
December 31, 2018

  Net gains on the sales of exited businesses

$(615)

  Benefit as a result of tax methodology change on rewards costs

(284)

  Legal reserve build

170

  U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”)

99

  Restructuring charges

34

  Total

(596)

  Income tax provision

139

  Net income

$(457)

(3)

Adjustments in 2017 consist of:

  (Dollars in millions)Year Ended
December 31, 2017

  Impacts of the Tax Cuts and Jobs Act of 2017 (“Tax Act”)

$1,769

  Restructuring charges

184

  U.K. PPI Reserve

130

  Charges related to the Cabela’s acquisition

117

  Total

2,200

  Income tax provision

109

  Net income

$2,091

(4)

Efficiency ratio is calculated based on totalnon-interest expense for the period divided by total net revenue for the period and reflectsas-reported results in accordance with GAAP.

(5)

Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period and reflectsas-reported results in accordance with GAAP.

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APPENDIX A - INFORMATION REGARDINGNON-GAAP FINANCIAL MEASURES

Table 2: Reconciliation of Return On Average Tangible Common Equity and Tangible Book Value Per Common Share

   
  (Dollars in millions, except per share data and as noted)  Year Ended
December 31, 2019
Reported Results
  Year Ended
December 31, 2018
Reported Results
  Year Ended
December 31, 2017
Reported Results

  Tangible Common Equity(Period-End)

         

  Stockholders’ equity

  

$58,011

  

$51,668

  

$48,730

  Goodwill and intangible assets(1)

  

(14,932)

  

(14,941)

  

(15,106)

  Noncumulative perpetual preferred stock

  

(4,853)

  

(4,360)

  

(4,360)

  Tangible common equity

  

$38,226

  

$32,367

  

$29,264

  Tangible Common Equity (Average)

         

  Stockholders’ equity

  

$55,690

  

$50,192

  

$49,530

  Goodwill and intangible assets(1)

  

(14,927)

  

(15,017)

  

(15,308)

  Noncumulative perpetual preferred stock

  

(4,729)

  

(4,360)

  

(4,360)

  Tangible common equity

  

$36,034

  

$30,815

  

$29,862

  Selected performance metrics:

         

  Return on average tangible common equity(2)

  

14.37%

  

18.56%

  

6.16%

  Tangible book value per common share(period-end)(3)

  

$83.72

  

$69.20

  

$60.28

      
      

(1)

Includes impact of related deferred taxes.

(2)

Return on average tangible common equity (“ROTCE”) is anon-GAAP measure calculated based on annualized (i) net income available to common stockholders; (ii) less income (loss) from discontinued operations, net of tax, for the period, divided by average tangible common equity. ROTCE for 2017 adjusted for the $1.77 billion impact of the Tax Act was 12.04%.

(3)

Tangible book value per common share is anon-GAAP measure calculated based on tangible common equity divided by common shares outstanding.

CAPITAL ONE FINANCIAL CORPORATION  

  2020 PROXY STATEMENT  

  125


Appendix B - Amendment to Restated Certificate of Incorporation

Set forth below is the text of the Company’s Restated Certificate of Incorporation proposed to be amended by Item 4. Proposed additions are indicated by underlining and proposed deletions are indicated by strike-through.

Proposed Amendment to Article VII:

Subject to the rights of the holders of any series of Preferred Stock to elect additional directors under specific circumstances or to consent to specific actions taken by the Corporation, any action required or permitted to be taken by the stockholders of the Corporation must be effected at a duly called annual or special meeting of stockholders of the Corporation and may not be effected by any consent in writing in lieu of a meeting of such stockholders.

Section 1.    Action by Written Consent. Subject to the rights of the holders of any series of Preferred Stock to elect additional directors under specific circumstances or to consent to specific actions taken by the Corporation, an action required or permitted to be taken by the stockholders of the Corporation at an annual or special meeting of stockholders of the Corporation may be taken by consent in writing in lieu of a meeting, only if such action is taken in accordance with the provisions of this Article VII, the Bylaws of the Corporation as amended from time to time and applicable law.

Section 2.    Consent Record Date.

(A)    Request for Consent Record Date. The record date for determining stockholders entitled to express consent to corporate action in writing without a meeting (a “Consent Record Date”) shall be fixed by the Board of Directors or otherwise established under this Article VII. In order for the stockholders of the Corporation to authorize or take corporate action by written consent without a meeting, one or more written requests that a Consent Record Date be fixed for such purpose (individually or collectively, a “Request”), signed and dated by one or more stockholders of record (or their duly authorized agents) that, at the time the Request is delivered, Own, or are acting on behalf of persons who Own, shares representing 25% (for purposes of this Article VII, the “Requisite Percent”) or more (measured as of the Requisite Percent Solicitation Record Date (as defined in Section 2(C) of this Article VII), if applicable), of the voting power of the then outstanding Voting Stock entitled to vote on the action or actions proposed to be taken by written consent, must be delivered to, or mailed and received by, the Secretary at the principal executive offices of the Corporation. If a stockholder of record is the nominee for more than one beneficial owner of shares of Voting Stock, the stockholder of record may deliver a Request pursuant to this Article VII solely with respect to the shares of Voting Stock owned by the beneficial owner who is directing the stockholder of record to sign such Request. As used in this Article VII, the terms “Own” and “Voting Stock” shall have the same meanings as in paragraph (C) of Article VI of this Certificate of Incorporation (including as the term “Own” may be further defined in the Bylaws of the Corporation adopted from time to time). The Request must contain the information set forth or identified in Section 3 of this Article VII. The Corporation shall not be required to accept a Request delivered by electronic transmission.

(B)    Fixing a Consent Record Date. Following receipt of the Request described in Section 2(A) of this Article VII, the Board of Directors shall, by the later of (i) 20 days after delivery of a Request from one or more stockholders of record (or their duly authorized agents) that Own, or are acting on behalf of persons who Own, the Requisite Percent, and (ii) five days after delivery of all information requested by the Corporation to determine the validity of the Request or to determine whether the action to which the Request relates may be effected by written consent, determine the validity of the Request and whether the Request relates to an action that may be taken by written consent pursuant to this Article VII and, if appropriate, adopt a resolution fixing the Consent Record Date for such purpose. The Consent Record Date for such purpose shall be no more than ten days after the date upon which the resolution fixing the Consent Record Date is adopted by the Board of Directors and shall not precede the date such resolution is adopted. If the Request has been determined to be valid and to relate to an action that may be effected by written consent pursuant to this Article VII, but no Consent Record Date has been fixed by the Board of Directors by the date required by the first sentence of this paragraph (B), the Consent Record Date shall be at the close of business on the first date on which a signed written consent setting forth the action taken or

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APPENDIX B - AMENDMENT TO RESTATED CERTIFICATE OF INCORPORATION

proposed to be taken by written consent is delivered to the Corporation in accordance with Section 7 of this Article VII and Section 228 of the GCL; provided that, if prior action by the Board of Directors is required under the provisions of Delaware law, the Consent Record Date shall be at the close of business on the date on which the Board of Directors adopts the resolution taking such prior action.

(C)    Requisite Percent. Any stockholder (an “Initiating Stockholder”) seeking to engage in a solicitation (as the term “solicitation” is defined under Regulation 14A of the Securities Exchange Act of 1934 (or any subsequent provisions replacing such Act or regulations), disregarding clause (iv) of Rule14a-1(l)(2) and including any otherwise exempt solicitation pursuant to Rule14a-2(b)) to attain the Requisite Percent (a “Requisite Percent Solicitation”) shall first deliver (in writing and not by electronic transmission) to the Secretary at the principal executive offices of the Corporation a request that the Board of Directors fix a record date to determine the stockholders entitled to deliver a Request in connection with such Requisite Percent Solicitation (the “Requisite Percent Solicitation Record Date”). The request for a Requisite Percent Solicitation Record Date shall (i) contain a representation that the Initiating Stockholder plans to engage in a Requisite Percent Solicitation to attain the Requisite Percent, and with respect to any subsequent solicitation of written consents, an agreement to solicit consents in accordance with Section 5 of this Article VII; (ii) describe the action or actions proposed to be taken by written consent; and (iii) contain, with respect to the Initiating Stockholder and each person that is part of a group (within the meaning of Section 13(d) of the Securities Exchange Act of 1934 and the rules and regulations thereunder (or any subsequent provisions replacing such Act, rules or regulations)) with the Initiating Stockholder, the information, representations, and completed and signed questionnaires described in Section 3 of this Article VII (as applicable). Following delivery of a request for a Requisite Percent Solicitation Record Date, the Board of Directors may, by the later of (i) ten days after delivery of such request, and (ii) five days after delivery of all information requested by the Corporation to determine the validity of such request or to determine whether the action to which the request relates may be effected by written consent pursuant to this Article VII, determine the validity of such request and whether such request relates to an action that may be taken by written consent and, if appropriate, adopt a resolution fixing the Requisite Percent Solicitation Record Date. The Requisite Percent Solicitation Record Date shall be no more than ten days after the date upon which the resolution fixing the Requisite Percent Solicitation Record Date is adopted by the Board of Directors and shall not precede the date such resolution is adopted. If a valid request for a Requisite Percent Solicitation Record Date has been duly delivered to the Secretary but no Requisite Percent Solicitation Record Date has been fixed by the Board of Directors by the date required by the third sentence of this paragraph C, the Requisite Percent Solicitation Record Date shall be at the close of business on the tenth day after delivery of the valid request for the Requisite Percent Solicitation Record Date to the Secretary. To be valid, any Request that has been the subject of a Requisite Percent Solicitation must be delivered to the Secretary no earlier than the applicable Requisite Percent Solicitation Record Date and no later than 60 days after the applicable Requisite Percent Solicitation Record Date.

(D)    Revocation. Any stockholder seeking to take action by written consent may revoke a Request by written revocation delivered to, or mailed and received by, the Secretary at any time, and any stockholder signing a Request may revoke such Request as to the shares of Voting Stock that such person Owns (or Owned by the beneficial owners on whose behalf the stockholder is acting, as applicable) at any time by written revocation delivered to, or mailed and received by, the Secretary at the principal executive offices of the Corporation. If, as a result of such revocation(s), there no longer are valid and unrevoked Requests from stockholders who Own the Requisite Percent of the voting power of the then outstanding Voting Stock entitled to vote on the action or actions proposed to be taken by written consent, then the Board of Directors shall not be required to fix a Consent Record Date. Further, in the event that the stockholder seeking to take action by written consent withdraws the Request, the Board of Directors, in its discretion, may cancel the action by written consent and any consents relating to such action shall be null and void.

Section 3.    Contents of Request. Any Request required by Section 2(A) of this Article VII must (A) be delivered by one or more stockholders of record (or their duly authorized agents) that, at the time the Request is delivered Own, or are acting on behalf of persons who Own (as applicable), shares representing the Requisite Percent or more (measured as of the Requisite Percent Solicitation Record Date, if applicable), of the voting power of the then outstanding Voting Stock entitled to vote on the action or actions proposed to be taken by written consent, who shall not revoke such Request, and who shall continue to Own not less than the Requisite

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APPENDIX B - AMENDMENT TO RESTATED CERTIFICATE OF INCORPORATION

Percent through the date of delivery of consents signed by a sufficient number of stockholders to authorize or take such action (provided that, notwithstanding the foregoing, one or more Requests that have been obtained by an Initiating Stockholder pursuant to a Requisite Percent Solicitation under Section 2(C) only need to evidence that the stockholder of record or beneficial owner(s) on whose behalf the Request is submitted Owned the relevant Voting Stock as of the appropriate Requisite Percent Solicitation Record Date); (B) include evidence of suchOwnership, as to each stockholder of record, or if such stockholder is a nominee or custodian, the beneficial owner(s) on whose behalf the Request is submitted; (C) describe the action or actions proposed to be taken by written consent; (D) contain the information, representations, and completed and signed questionnaires, to the extent applicable, then required to be set forth in a stockholder’s notice pursuant to the advance notice provisions in the Bylaws of the Corporation as amended from time to time, as if the action or actions proposed to be taken by written consent were a nomination or other business proposed to be brought before a meeting of stockholders, including the text of the proposal or business (including the text of any resolutions proposed for consideration and, in the event that such proposal or business includes a proposal to amend the Bylaws of the Corporation, the text of the proposed amendment); and (E) contain an agreement to solicit consents in accordance with Section 5 of this Article VII. The Corporation may require any Initiating Stockholder, and any other person seeking to take action by written consent, to furnish such other information as may reasonably be required by the Corporation to determine the validity of the Request, and to determine whether the Request relates to an action that may be effected by written consent under this Article VII, the Bylaws of the Corporation as amended from time to time and applicable law. In connection with an action or actions proposed to be taken by written consent in accordance with this Article VII, the Initiating Stockholder, and the persons seeking to take action by written consent, shall further update and supplement the information previously provided to the Corporation in connection therewith, if necessary, so that the information shall be true and correct as of the Consent Record Date to the same extent as would be required by the advance notice provisions in the Bylaws of the Corporation as of the record date for a meeting of stockholders if such action were a nomination or other business proposed to be brought before a meeting of stockholders, and such update and supplement shall be delivered to the Secretary at the principal executive offices of the Corporation not later than five business days after the Consent Record Date.

Section 4.    Actions That May Be Taken by Written Consent. The Board of Directors shall not be obligated to set a Consent Record Date (and no related action may be taken by written consent) if (A) the Request does not comply with this Article VII or the Bylaws of the Corporation; (B) such action relates to an item of business that is not a proper subject for stockholder action under applicable law; (C) the Request is delivered during the period commencing 90 days prior to the first anniversary of the preceding year’s annual meeting of stockholders and ending on the earlier of (i) the date of the next annual meeting of stockholders, or (ii) 30 days after the first anniversary of the immediately preceding annual meeting of stockholders; (D) the same or a substantially similar item (as determined in good faith by the Board of Directors, a “Similar Item” (and which determination shall be conclusive and binding)), other than the election of directors, was presented at an annual or special meeting of stockholders held not more than 12 months before the Request is delivered; (E) a Similar Item was presented at an annual or special meeting of stockholders held not more than 90 days before the Request is delivered (and, for purposes of this clause (E), the election of directors shall be deemed to be a “Similar Item” with respect to all items of business involving the election or removal of directors, changing the size of the Board of Directors and the filling of vacancies and/or newly created directorships resulting from an increase in the number of directors); (F) a Similar Item is included in the Corporation’s notice of meeting as an item of business to be brought before an annual or special meeting of stockholders that has been called but not yet held or that is called for a date within 90 days of the receipt by the Corporation of a Request; or (G) the Request was made, any Request was solicited, any related Requisite Percent Solicitation was made, or any consents were solicited, in a manner that involved a violation of the Securities Exchange Act of 1934 and the rules and regulations thereunder (or any subsequent provisions replacing such Act, rules or regulations) or other applicable law.

Section 5.    Manner of Consent Solicitation. Stockholders may take action by written consent only if the stockholder seeking to take action by written consent solicits consents from all stockholders of the Corporation entitled to vote on the action or actions proposed to be taken by written consent pursuant to and in accordance with this Article VII, Regulation 14A of the Securities Exchange Act of 1934 (without reliance upon any exemption in Regulation 14A, including the exemption contained in clause (iv) of Rule 14a-1(l)(2) or Rule 14a-2(b) thereunder) (or any subsequent provisions replacing such Act or regulations), and applicable law.

 
 

Year Ended December 31,

 

  
 (Dollars in millions, except per share data and as noted)2021 2020 2019

 Adjusted diluted EPS:

 Net income (loss) available to common stockholders (GAAP)

 $11,965 $2,375 $5,192

Legal reserve activity, including insurance recoveries

 100 313

U.K. Payment Protection Insurance customer refund reserve (“U.K. PPI Reserve”)

  (36) 212

Cybersecurity Incident expenses, net of insurance

  27 38

Initial allowance build on acquired Walmart portfolio

   84

Walmart launch and related integration expenses

   211

Restructuring charges

   28

Adjusted net income (loss) available to common stockholders before income tax impacts (non-GAAP)

 12,065 2,679 5,765

Income tax impacts

 (24) (22) (81)

Dividends and undistributed earnings allocated to participating securities

  (2) (3)

 Adjusted net income (loss) available to common stockholders (non-GAAP)

 $12,041 $2,655 $5,681

 Diluted weighted-average common shares outstanding (in millions) (GAAP)

 444.2 458.9 469.9

 Diluted EPS (GAAP)

 $26.94 $5.18 $11.05

Impact of adjustments noted above

 0.17 0.61 1.04

 Adjusted diluted EPS (non-GAAP)

 $27.11 $5.79 $12.09

 Adjusted efficiency ratio:

 Non-interest expense (GAAP)

 $16,570 $15,056 $15,483

Legal reserve activity, including insurance recoveries

 (100) (313) 

Cybersecurity Incident expenses, net of insurance

  (27) (38)

Walmart launch and related integration expenses

   (211)

U.K. PPI Reserve

   (72)

Restructuring charges

   (27)

 Adjusted non-interest expense (non-GAAP)

 $16,470 $14,716 $15,135

 

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CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 


APPENDIX B - AMENDMENT TO RESTATED CERTIFICATE OF INCORPORATIONOTHER MATTERS

 

Appendix A - Information Regarding Non-GAAP Financial Measures

 
 

Year Ended December 31,

 

  
 (Dollars in millions, except per share data and as noted)2021 2020 2019

 Total net revenue (GAAP)

 $30,435 $28,523 $28,593

U.K. PPI Reserve

  (36) 140

Restructuring charges

   1

 Adjusted net revenue (non-GAAP)

 $30,435 $28,487 $28,734

 Efficiency ratio(1) (GAAP)

 54.44% 52.79% 54.15%

Impact of adjustments noted above

 (32) bps  (113) bps  (148) bps 

 Adjusted efficiency ratio (non-GAAP)

 54.12% 51.66% 52.67%

 Adjusted operating efficiency ratio:

 Operating expense (GAAP)

 $13,699 $13,446 $13,209

Legal reserve activity, including insurance recoveries

 (100) (313) 

Cybersecurity Incident expenses, net of insurance

  (27) (38)

Walmart launch and related integration expenses

   (211)

U.K. PPI Reserve

   (72)

Restructuring charges

   (27)

 Adjusted operating expense (non-GAAP)

 $13,599 $13,106 $12,861
     

 Total net revenue (GAAP)

 $30,435 $28,523 $28,593

U.K. PPI Reserve

  (36) 140

Restructuring charges

 1

 Adjusted net revenue (non-GAAP)

 $30,435 $28,487 $28,734

 Operating efficiency ratio(2) (GAAP)

 45.01% 47.14% 46.20%

Impact of adjustments noted above

 (33) bps  (113) bps  (144) bps 

 Adjusted operating efficiency ratio (non-GAAP)

 44.68% 46.01% 44.76%

 

Section 6.    Date of Consents. Every written consent purporting to take or authorize the taking of corporate action must bear the signature of the stockholder signing the consent, and no consent shall be effective to take the corporate action referred to therein unless consents signed by a sufficient number of stockholders to take such action are delivered to the Corporation in the manner required by Section 7 of this Article VII (A) within60 days of the first date on which a consent is so delivered to the Corporation, and (B) not later than 120 days after the Consent Record Date or such later date as may be determined in good faith by the Board of Directors (and which determination shall be conclusive and binding) in the event it concludes, consistent with its fiduciary duties, that additional time is required for stockholders to deliver consents. A written consent shall not be valid if it purports to provide (or if the person signing such consent provides, through instructions to an agent or otherwise) that it will be effective at a future time or at a time determined upon the happening of an event.

(1)

Efficiency ratio is calculated based on total non-interest expense for the period divided by total net revenue for the period and reflects as-reported results in accordance with GAAP.

Section 7.    Delivery of Consents. No consents may be delivered to the Corporation or its registered office in the State of Delaware, until (A) 60 days after the delivery of a valid Request from one or more stockholders of record (or their duly authorized agents) that Own, or are acting on behalf of persons who Own, the Requisite Percent, or (B) such later date as may be determined in good faith by the Board of Directors (and which determination shall be conclusive and binding) in the event it concludes, consistent with its fiduciary duties, that additional time is required for stockholders to make an informed decision in connection with such consent. Delivery of consents must be made by hand or by certified or registered mail, return receipt requested and in accordance with the other provisions of Section 228 of the GCL not inconsistent with this Article VII. The Corporation shall not be required to accept a consent given by electronic transmission unless a paper reproduction of the consent is delivered in accordance with the preceding sentence. In the event of the delivery to the Corporation of consents, the Secretary, or such other officer or agent of the Corporation as the Board of Directors may designate, shall provide for the safe-keeping of such consents and any related revocations and shall promptly conduct such ministerial review of the sufficiency of all consents and any related revocations and of the validity of the action or actions to be taken by written consent as the Secretary, or such other officer or agent of the Corporation as the Board of Directors may designate, as the case may be, deems necessary or appropriate, including, without limitation, whether the holders of a number of shares of Voting Stock having the requisite voting power to authorize or take the action or actions specified in consents have given consent. Notwithstanding the foregoing, if the action or actions to which the consents relate is the election or removal of one or more members of the Board of Directors, the Secretary, or such other officer or agent of the Corporation as the Board of Directors may designate, as the case may be, shall promptly designate two persons, who shall not be members of the Board of Directors, to serve as independent inspectors (“Inspectors”) with respect to such consent and such Inspectors shall discharge the functions of the Secretary, or such other officer or agent of the Corporation as the Board of Directors may designate, as the case may be, under this Article VII. If after such investigation the Secretary, such other officer or agent of the Corporation as the Board of Directors may designate or the Inspectors, as the case may be, shall determine that the action or actions purported to have been taken by written consent is duly authorized by the consents, that fact shall be certified on the records of the Corporation kept for the purpose of recording the proceedings of meetings of stockholders and the consents shall be filed in such records. In conducting the investigation required by this section, the Secretary, such other officer or agent of the Corporation as the Board of Directors may designate or the Inspectors, as the case may be, may, at the expense of the Corporation, retain special legal counsel and any other necessary or appropriate professional advisors as such person or persons may deem necessary or appropriate and, to the fullest extent permitted by law, shall be fully protected in relying in good faith upon the opinion of such counsel or advisors.

Section 8.    Effectiveness of Consent. Notwithstanding anything in this Certificate of Incorporation to the contrary, no action may be taken by written consent except in accordance with this Article VII, the Bylaws of the Corporation then in effect and applicable law. Notwithstanding anything in this Certificate of Incorporation to the contrary, if the Board of Directors shall determine in good faith (and which determination shall be conclusive and binding) that any Request to fix a Consent Record Date or to take any stockholder action by written consent was not properly made in accordance with, or relates to an action that may not be effected by written consent pursuant to, this Article VII, the Bylaws of the Corporation or applicable law, or the stockholder or stockholders seeking to take such action do not otherwise comply with this Article VII, the Bylaws of the Corporation or applicable law, then the Board of Directors shall not be required to fix a Consent Record Date and any such purported action by written consent shall be null and void to the fullest extent permitted by applicable law, provided that (to the extent permitted by applicable law), the Board of Directors shall have the authority to waive, other than with respect to
(2)

Operating efficiency ratio is calculated based on operating expense for the period divided by total net revenue for the period and reflects as-reported results in accordance with GAAP.

 

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT  

 

   129

 


APPENDIX BOTHER MATTERS

Appendix A - AMENDMENT TO RESTATED CERTIFICATE OF INCORPORATIONInformation Regarding Non-GAAP Financial Measures

 

Table 2: Reconciliation of Return On Average Tangible Common Equity and Tangible Book Value Per Common Share

the Initiating Stockholder, clause (D) or (E) of Section 3 of this Article VII if the Board of Directors determines in good faith, consistent with its fiduciary duties, that such action is appropriate (and which determination shall be conclusive and binding). No action by written consent without a meeting shall be effective until such date as the Secretary, such other officer or agent of the Corporation as the Board of Directors may designate, or theInspectors, as applicable, certify to the Corporation that the consents delivered to the Corporation in accordance with this Article VII, represent at least the minimum number of votes that would be necessary to take the corporate action at a meeting at which all shares of Voting Stock entitled to vote thereon were present and voted, in accordance with Delaware law and this Certificate of Incorporation. The action by written consent will take effect as of the date and time of such certification and will not relate back to the date that the written consents were delivered to the Corporation.

   
 (Dollars in millions, except per share data and as noted)Year Ended
December 31, 2021
Reported Results
Year Ended
December 31, 2020
Reported Results
Year Ended
December 31, 2019
Reported Results

 Tangible Common Equity (Period-End)

Stockholders’ equity

 $61,029 $60,204 $58,011

Goodwill and other intangible assets(1)

 (14,907) (14,809) (14,932)

Noncumulative perpetual preferred stock

 (4,845) (4,847) (4,853)

 Tangible common equity

 $41,277 $40,548 $38,226

 Tangible Common Equity (Average)

Stockholders’ equity

 $62,556 $58,201 $55,690

Goodwill and other intangible assets(1)

 (14,805) (14,875) (14,927)

Noncumulative perpetual preferred stock

 (5,590) (5,247) (4,729)

 Tangible common equity

 $42,161 $38,079 $36,034

 Selected performance metrics:

Return on average tangible common equity(2)

 28.39% 6.24% 14.37%

Tangible book value per common share (period-end)(3)

 $99.74 $88.34 $83.72

Section 9.    Challenge to Validity of Consent. Nothing contained in this Article VII shall in any way be construed to suggest or imply that the Board of Directors or any stockholder shall not be entitled to contest the validity of any consent or related revocations, whether before or after such certification by the Secretary, such other officer or agent of the Corporation as the Board of Directors may designate or the Inspectors, as the case may be, or to take any other action (including, without limitation, the commencement, prosecution, or defense of any litigation with respect thereto, and the seeking of injunctive relief in such litigation).

(1)

Includes impact of related deferred taxes.

Section 10.    Board-Solicited Stockholder Action by Written Consent. Notwithstanding anything to the contrary set forth above, the Board of Directors may authorize one or more actions to be taken by written consent and, with respect to such actions, none of the foregoing provisions of this Article VII shall apply to such actions unless the Board of Directors determines otherwise. The Board of Directors shall be entitled to solicit stockholder action by written consent in accordance with applicable law.

(2)

Return on average tangible common equity (“ROTCE”) is a non-GAAP measure calculated based on net income (loss) available to common stockholders less income (loss) from discontinued operations, net of tax, for the period, divided by average tangible common equity (“TCE”).

Proposed Amendment to Article VIII, Paragraph (C):

(C) Commencing with the annual meeting of stockholders held in 2012, directors (other than those who may be elected by the holders of any series of Preferred Stock) shall be elected annually by the stockholders entitled to vote thereon for terms expiring at the next succeeding annual meeting of stockholders, provided, however, that any director elected or appointed prior to the 2012 annual meeting of stockholders shall complete the three-year term to which such director has been elected or appointed. The term for the class of directors elected at the 2009 annual meeting of stockholders shall expire at the 2012 annual meeting of stockholders, the term for the class of directors elected at the 2010 annual meeting of stockholders shall expire at the 2013 annual meeting of stockholders, and the term for the class of directors elected at the 2011 annual meeting of stockholders shall expire at the 2014 annual meeting of stockholders. The division of directors into classes shall terminate at the 2014 annual meeting of stockholders. Directors shall hold office until their successors are elected and qualified, subject, however, to prior death, resignation, retirement, disqualification or removal from office.

(C)    Subject to the rights of the holders of any series of Preferred Stock to elect additional directors under specific circumstances, the removal of any director, whether for or without cause, requires the affirmative vote of the holders of at least a majority of the voting power of the then outstanding Voting Stock, voting together as a single class.

Proposed Amendment to Article VIII, Paragraph (D):

(D) Subject to the rights of the holders of any series of Preferred Stock to elect additional directors under specific circumstances, (i) any director serving in a class of directors elected for a term expiring at the third annual meeting of stockholders following the election of such class shall be removable only for cause and all other directors shall be removable either for or without cause, and (ii) the removal of any director, whether for or without cause, requires the affirmative vote of the holders of at least a majority of the voting power of the then outstanding Voting Stock, voting together as a single class.
(3)

Tangible book value per common share is a non-GAAP measure calculated based on tangible common equity divided by common shares outstanding.

 

130  

 

   

CAPITAL ONE FINANCIAL CORPORATION  

 

 

  20202022 PROXY STATEMENT

 


LOGO

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LOGOLOGO

        CAPITAL ONE FINANCIAL CORPORATION

        1680 CAPITAL ONE DR.

        MCLEAN, VA 22102-3491

CAPITAL ONE FINANCIAL CORPORATION

1680 CAPITAL ONE DR.    LOGO

MCLEAN, VA 22102-3491

VOTE BY INTERNET

Before The Meeting - Go to www.proxyvote.com or scan the QR Barcode above

Use the Internet to transmit your voting instructions and for electronic delivery of information. Vote by 11:59 P.M.p.m. ET on 04/29/2020May 4, 2022 for shares held directly and by 11:59 P.M.p.m. ET on 04/27/2020May 2, 2022 for shares held in a Plan. Have your proxy card in hand when you access the web site and follow the instructions to obtain your records and to create an electronic voting instruction form.

ELECTRONIC DELIVERY OF FUTURE PROXY MATERIALSDuring The Meeting - Go to www.virtualshareholdermeeting.com/COF2022

If you would like to reduceYou may attend the costs incurred by Capital One in mailing proxy materials, you can consent to receiving all future proxy statements, proxy cards and annual reports electronicallymeeting via e-mail or the Internet. To sign up for electronic delivery, please follow the instructions above to vote using the Internet and when prompted, indicatevote during the meeting. Have the information that you agree to receive or access proxy materials electronicallyis printed in future years.the box marked by the arrow available and follow the instructions.

VOTE BY PHONE - 1-800-690-6903

Use any touch-tone telephone to transmit your voting instructions. Vote by 11:59 P.M.p.m. ET on 04/29/2020May 4, 2022 for shares held directly and by 11:59 P.M.p.m. ET on 04/27/2020May 2, 2022 for shares held in a Plan. Have your proxy card in hand when you call and then follow the instructions.

VOTE BY MAIL

Mark, sign and date your proxy card and return it in the postage-paid envelope we have provided or return it to Vote Processing, c/o Broadridge, 51 Mercedes Way, Edgewood, NY 11717.

 

 

TO VOTE, MARK BLOCKS BELOW IN BLUE OR BLACK INK AS FOLLOWS:

TO VOTE, MARK BLOCKS BELOW IN BLUE OR BLACK INK AS FOLLOWS:
D73646-P62951-Z81181                         KEEP THIS PORTION FOR YOUR RECORDS

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THIS PROXY CARD IS VALID ONLY WHEN SIGNED AND DATED.

  DETACH AND RETURN THIS PORTION ONLY

THIS PROXY CARD IS VALID ONLY WHEN SIGNED AND DATED.

 

  CAPITAL ONE FINANCIAL CORPORATION

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The Board of Directors recommends you vote FOR each

of the
following nominees:

  
     1. Election of Directors   
  NomineesNominees: For Against Abstain
 

1A1a. Richard D. Fairbank

   
 

1B  Aparna Chennapragada1b. Ime Archibong

   
 

1C1c. Christine Detrick

1d. Ann Fritz Hackett

   
 

1D1e. Peter Thomas Killalea

   
 

1E1f.  Cornelis “Eli” Leenaars

   

1F   Pierre E. Leroy

 

1G  Francois1g. François Locoh-Donou

   
 

1H1h. Peter E. Raskind

   
 

1I1i.   Eileen Serra

   
 

1J1j.   Mayo A. Shattuck III

   

1K  Bradford H. Warner

   
   

     ForAgainstAbstain  

1k. Bradford H. Warner

    ☐☐  

1l.   Catherine G. West

    ☐☐  

1m.  Craig Anthony Williams

    ☐☐  

The Board of Directors recommends you vote FOR management proposals 2 and 3.

  
2.         

For

Advisory approval of Capital One’s 2021 Named Executive Officer compensation.

     AgainstAbstain  

1L   Catherine G. West

  
The Board of Directors recommends you vote FORmanagement proposals 2, 3 and 4.3. ForAgainstAbstain  

2.Ratification of the selection of Ernst & Young LLP as independent registered public accounting firm of Capital One for 2020.2022.

     ☐  

3.NOTE:   Advisory approval of Capital One’s 2019 Named Executive Officer compensation.

4.  Approval of amendments to Capital One’s Restated Certificate of Incorporation to allow stockholder to act by written consent.

The Board of Directors recommends you vote AGAINST the following proposal:ForAgainstAbstain  

5.  Stockholder proposal regarding an independent Board chairman, if properly presented at the meeting.

NOTE:To transact suchSuch other business as may properly come before the meeting or any adjournment or postponement thereof.

Please sign exactly as your name(s) appear(s) hereon. When signing as attorney, executor, administrator, or

other fiduciary, please give full title as such. Joint owners should each sign personally. All holders must sign.

If a corporation or partnership, please sign in full corporate or partnership name, by authorized officer.

Signature [PLEASE SIGN WITHIN BOX]Date       

Please sign exactly as your name(s) appear(s) hereon. When signing as attorney, executor, administrator, or other fiduciary, please give full title as such. Joint owners should each sign personally. All holders must sign. If a corporation or partnership, please sign in full corporate or partnership name by authorized officer.

      
     

Signature (Joint Owners)

[PLEASE SIGN WITHIN BOX]          
 Date              Signature (Joint Owners)                        Date             



 

Important Notice Regarding the Availability of Proxy Materials for the Annual Stockholder Meeting:

The Proxy Statement and Annual Report to Stockholders/10-K is/are available at www.proxyvote.com.www.proxyvote.com.

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D73647-P62951-Z81181  

 

 

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CAPITAL ONE FINANCIAL CORPORATION

Annual Stockholder Meeting

Thursday, April 30, 2020May 5, 2022 10:00 a.m. local timeEastern Time

 

Capital One’s Campus

1680 Capital One Drive

McLean, Virginia 22102www.virtualshareholdermeeting.com/COF2022

 

THIS PROXY IS SOLICTEDSOLICITED ON BEHALF OF THE BOARD OF DIRECTORS

 

The undersigned hereby appoints Richard D. Fairbank and John G. Finneran, Jr.,Matthew W. Cooper, and either of them, proxies of the undersigned, with full power of substitution, to vote all the shares of Common Stock of Capital One Financial Corporation, a Delaware corporation, held of record by the undersigned on March 3, 2020,9, 2022, at the Annual Stockholder Meeting to be held on April 30, 2020May 5, 2022 and at any postponement or adjournment thereof (including, if applicable, on any matter which the Board of Directors did not know would be presented at the Annual Stockholder Meeting by a reasonable time before the proxy solicitation was made or for the election of a person to the Board of Directors if any nominee named in Proposal 1 becomes unavailable to serve).

 

THIS PROXY, WHEN PROPERLY EXECUTED, WILL BE VOTED AS SPECIFIED BY THE UNDERSIGNED STOCKHOLDER. IF NO CHOICE IS SPECIFIED BY THE STOCKHOLDER, THIS PROXY WILL BE VOTED “FOR” ALL PORTIONS OF ITEMS (1), (2), and (3) AND (4), AND “AGAINST” ITEM (5), AND, IN THE PROXIES’ DISCRETION, ON ANY OTHER MATTERS COMING BEFORE THE MEETING OR ANY ADJOURNMENT OR POSTPONEMENT THEREOF.

 

Continued and to be signed on reverse side